Solving Problems - Samsung SGH-e317 User Manual

Solving Problems

If you are experiencing problems with your phone, perform
the following simple checks before contacting a service
professional. This may save you the time and expense of an
unnecessary service call.
When you switch your phone on, the following
messages may appear
Insert SIM Card
Check that the SIM card is correctly installed.
●
Phone Locked Enter Password
The automatic locking function has been enabled. You
●
must enter the phone's password before you can use the
phone.
Enter PIN
You are using your phone for the first time. You must enter
●
the Personal Identification Number supplied with the SIM
card.
The PIN Check feature is enabled. Every time the phone is
●
switched on, the PIN has to be entered. To disable this
feature, use the PIN Check menu (Menu 7.5.1).
Enter PUK
The PIN code was entered incorrectly three times in
●
succession and the phone is now blocked. Enter the PUK
supplied by your service provider.
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"No Service," "Network Failure" or "Not Done"
displays
The network connection was lost. You may be in a weak
●
signal area (in a tunnel or surrounded by buildings). Move
and try again.
You are trying to access an option for which you have not
●
taken out a subscription with your service provider.
Contact the service provider for further details.
You have entered a number but it was not dialed
Have you pressed the
●
Are you accessing the right cellular network?
●
You may have set an outgoing call barring option.
●
Your correspondent cannot reach you
Is your phone switched on (the
●
than one second)?
Are you accessing the right cellular network?
●
You may have set an incoming call barring option.
●
Your correspondent cannot hear you speaking
Have you switched off the microphone?
●
Are you holding the phone close enough to your mouth?
●
The microphone is located at the bottom of the phone.
The phone starts beeping and "**Warning** Low
Battery" flashes on the display
The battery is insufficiently charged. Recharge the battery.
●
key?
key pressed for more
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