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Avaya Distributed Office
voice mail Quick Reference
Guide
03-602108
Issue 2
May 2008
This guide explains how to use Avaya Distributed Office voice mail.
Logging in from an onsite location
1. Enter the Distributed Office voice mail extension, ____, to access
the voice mail system.
2. Identify your mailbox:
- From your own telephone extension press #.
- From another telephone extension, enter your extension, and
then press #.
3. Enter your Password, and press #.
- Note: When you first log in, your password is not set. Press #.
Follow the prompts to enter a new password, record your name
and select your preferred language (if applicable).
Logging in from a remote location:
1. Call in on a line that is answered by the Distributed Office
Messaging Automated Attendant or Call Answer Service. When
you hear the menu or greeting, press * 7. See your system
manager for the voice mail service number.
2. Enter your extension, and press #.
3. Enter your password, and press #.
- Note: When you first log in, your password is not set. Press #.
Follow the prompts to enter a new password, record your name
and select your preferred language (if applicable).
4. The system announces the number of new messages and old
messages that you have in your mailbox.
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Summary of Contents for Avaya Distributed Office Voice Mail
- Page 1 Guide 03-602108 Issue 2 May 2008 This guide explains how to use Avaya Distributed Office voice mail. Logging in from an onsite location 1. Enter the Distributed Office voice mail extension, ____, to access the voice mail system. 2. Identify your mailbox: - From your own telephone extension press #.
- Page 2 Options After you log in, choose an option: Press Your messages About message categories You can assign Priority, Private, and Return Receipt categories to messages you send. • Priority messages are heard first when listening to new messages. • You cannot forward Private messages.
- Page 3 Responding to messages 1. After the recorded message plays, press 1 to respond to the recorded message. 2. Choose an option: - To reply to the sender by voice mail, press 1. Go to step 3. Note: the sender must have a mailbox in the system.
- Page 4 6. Choose an option: - Enter the extension of an a recipient, then press #. - To use your Personal Mailing Lists, press * 5 Then enter the Mailing List number (from 1 to 10). Then press #. - To use the Directory, press * 2.
- Page 5 - To play back your greeting, press 2 3. - To re-record your greeting, press 2 1. - To delete the greeting you just recorded, press * 3. Creating mailing lists Use Mailing Lists to send messages to multiple mailboxes without entering each extension individually.
- Page 6 4. Chose an option: - Note: Not all of these options may be available on your system. - To select the primary language (Mailbox language 1), press 1. - To select the secondary language (Mailbox language 2), press 2.
- Page 7 - To disable TTY support, press 2. 5. The new status is announced. Using Outcalling About Outcalling With Outcalling, voice mail calls the numbers which you have programmed to signal that a new message has arrived in your mailbox. You can use Outcalling for all messages or just for Priority messages if your mailbox has outcalling permission.
- Page 8 Legal disclaimer For full legal page information, please see the documents, Avaya Support Notices for Software Documentation, 03-600758, and Avaya Support Notices for Hardware Documentation, 03-600759. These documents can be accessed on the Web site, support.avaya.com. On the Web site, search for the document number in the Search box.