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Table of Contents
Related Manuals for Plantronics MDA480 QD
Summary of Contents for Plantronics MDA480 QD
- Page 1 Plantronics MDA480 QD/ MDA490 QD User Guide...
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Page 2: Table Of Contents
Contents What's in the box Basics MDA400 Basics Inline Controller Accessories Connect your headset Load software Desk Phone: Connect Desk Phone (standard) Check Configuration and Make a Test Call Desk Phone Plus HL10 and Power Supply (sold separately) If You Do Not Hear a Dial Tone Computer: Connect Connect Your Computer and Place a Call Daily Use... -
Page 3: What's In The Box
What's in the box MDA400 Audio switcher DA Inline controller Telephone Interface Cable... -
Page 4: Basics Mda400
Basics MDA400 Front/Top Back Computer audio Telephone interface Bottom button cable jack* Desk phone audio Power jack* button USB adapter port* Configuration slide switch USB cable Listening volume (connect to dial computer) Handset lifter/EHS Speaking volume jack* dial *Accessories not included... -
Page 5: Basics Inline Controller
Basics Inline Controller Green LED Volume down Inline controller Call button Mute Volume up Red LED... -
Page 6: Accessories
Accessories Accessories sold separately at plantronics.com/accessories Electric hookswitch cable Electronically and automatically takes your desk phone handset off hook. Enables remote call answer/end with your headset. On-line indicator (OLI) A light that flashes once a call is activated. It allows others to know when you are on a call. -
Page 7: Connect Your Headset
Connect your headset Connect the inline controller to the MDA400 switcher. Connect your Plantronics supported QD corded headset to the inline controller. -
Page 8: Load Software
Load software IMPORTANT Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Manage your headset settings on your computer with Plantronics Hub: •... -
Page 9: Desk Phone: Connect
If you will be using Desk phone (standard) or Desk phone +HL10 lifter and power supply continue below. If you will be using the Desk Phone + EHS cable, refer to EHS Getting Started guide that came with your EHS cable or at plantronics.com/accessories for installation instructions. Desk Phone (standard) Connect one end of the telephone interface cable to the back of the switcher. -
Page 10: Check Configuration And Make A Test Call
Check Configuration and If your desk phone has a volume control set it to middle level-volume. Make a Test Call On the bottom of the switcher, ensure the configuration slide switch is set to "A", the listening volume dial is set to 3 and the speaking volume is set to "2". Remove the handset from the desk phone cradle (or if you connected your MDA400 product to the headset connection on the bottom of the phone, press the headset button on your phone). -
Page 11: Desk Phone Plus Hl10 And Power Supply (Sold Separately)
Desk Phone Plus HL10 Plug one end of the power supply into the power supply jack on the back of the MDA400 and the and Power Supply (sold other end into a working power outlet. separately) Firmly press the handset lifter power cord into the handset lifter jack. While wearing your headset, slide the handset lifter arm until the lifter base touches the side of the phone. -
Page 12: If You Do Not Hear A Dial Tone
If You Do Not Hear a Dial If you do not hear a dial tone, raise the lifter height switch to the next highest position. Tone Repeat steps 3 through 6 above as necessary until you hear a dial tone. When you hear a dial tone, secure the lifter as described in steps 7 through 9. -
Page 13: Computer: Connect
While wearing headset, dial test call from computer softphone. End call by pressing the computer talk button on the MDA400 or the call button on the inline controller. NOTE To use the call feature with some softphones on the PC you will need to install Plantronics Hub. plantronics.com/software... -
Page 14: Daily Use
• Use your softphone application. Headset call control is dependent on a compatible softphone. If you have not installed Plantronics Hub or do not have a compatible softphone, press the headset call button first and then make/ take/end the call using the softphone application. Download Plantronics Hub for Windows or Mac plantronics.com/software. -
Page 15: Mda400 Led Indicators
MDA400 LED Indicators LED State Indication Solid green Active PC call Flashing green Incoming PC call Flashing green (slow) Active PC call on hold Solid red PC call on mute Flashing green Incoming desk phone call Solid green Active desk phone call Flashing green (slow) Active desk phone call on hold Solid red... -
Page 16: Troubleshooting
Control Panels > Sound Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit plantronics.com/software. If the Hub software in not installed and you do not have a compatible softphone, you must first press the headset call button and then use the softphone interface to place/answer/end calls. - Page 17 My MDA died after I attempted to If you are using Windows 8 or above, plug a wall power adapter download the updates using DFU. into the MDA220 USB and then proceed to update your firmware via our Plantronics software.
- Page 18 Patents: US 8,983,081; 9,008,319; D747,293; CN ZL201430495348.3; CO 8516; EM 002592345; EP 2135047; IN 268129; KR 30-817640; MX 46224; TW D171922; patents pending. © 2017 Plantronics, Inc. Plantronics is a trademark of Plantronics, Inc. registered in the US and other countries, and MDA400, MDA480 QD and MDA490 QD are trademark of Plantronics, Inc. 210980-06 10.17...