HP Moonshot 1500 Maintenance And Service Manual
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HP Moonshot 1500 Maintenance And Service Manual

HP Moonshot 1500 Maintenance And Service Manual

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HP Moonshot 1500 Chassis
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications for hardware components, and software for the HP
Moonshot 1500 Chassis. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment,
trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 711770-007
April 2015
Edition: 7

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Summary of Contents for HP Moonshot 1500

  • Page 1 This guide describes identification and maintenance procedures, diagnostic tools, specifications for hardware components, and software for the HP Moonshot 1500 Chassis. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2013, 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall...

  • Page 3: Table Of Contents

    Power supply blank ..........................32 Power supply ............................33 Uplink module blank ..........................33 Rear blank .............................. 34 HP Moonshot 1500 Chassis Management Module ..................35 Blanking panel ............................36 Switch module blank ..........................37 Cartridge blank ............................38 Front chassis blank ..........................38 Midplane cover ............................
  • Page 4 Power supply bay numbering ......................62 Power supply LED .......................... 63 Uplink module connectors and LEDs ....................63 HP Moonshot 1500 Chassis Management module LEDs and buttons ............ 68 HP Moonshot 1500 Chassis Management module components ............69 Chassis internal components ........................69 Cartridge slot and switch module bay identification ................

  • Page 5: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 6 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 7 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 8 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 9 HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 10 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 11 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 11...
  • Page 12 Customer self repair 12...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...

  • Page 15: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components HP continually improves and changes product parts. For complete and current supported parts information, see the HP PartSurfer website (http://partsurfer.hp.com). Item Description Spare part number Customer self repair (on page 5) HP Moonshot 1500 Chassis —...
  • Page 16 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 17 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 18: System Components

    System components HP continually improves and changes product parts. For complete and current supported parts information, see the HP PartSurfer website (http://partsurfer.hp.com). Item Description Spare part Customer self number repair (on page 5) System backplane assembly with front panel display cable and...
  • Page 19 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 20 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 21: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver Preparation procedures To access some components and perform certain service procedures, you might need to perform one or more of the following procedures: •...

  • Page 22: Open The Cable Management Arm

    Disconnect each power cord from the chassis. Open the cable management arm To open the cable management arm, lift it up as you swing it open. Disconnect the cable management arm Before removing the chassis from the rack, you must first disconnect the cable management arm. Power down the chassis (on page 21).

  • Page 23: Extend The Chassis From The Rack

    Remove the cable management arm. Extend the chassis from the rack Pull down the quick release levers on each side of the chassis. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

  • Page 24: Remove The Access Panel

    After performing the installation or maintenance procedure, slide the chassis back into the rack, and then press the chassis firmly into the rack to secure it in place. Remove the access panel IMPORTANT: After performing a procedure inside the chassis, always install the access panel on the chassis when complete.

  • Page 25: Remove The Chassis From The Rack

    Lift and remove the access panel. Turn the access panel over to locate the HP Moonshot 1500 Chassis label. This label provides information on LED status indicators, component identification, and cartridge and switch installation procedures. Remove the chassis from the rack WARNING: The chassis is very heavy.

  • Page 26: Install The Access Panel

    Press the release lever and lift the chassis out of the rack. Place the chassis on a flat surface. Install the access panel IMPORTANT: After performing a procedure inside the chassis, always install the access panel on the chassis when complete. Do not operate the chassis for long periods of time with the access panel removed.
  • Page 27 HP has not tested or validated the HP Moonshot 1500 Chassis with any third-party racks. Before installing the HP Moonshot 1500 Chassis in a third-party rack, be sure to properly scope the limitations of the rack. Before proceeding with the installation, consider the following: You must fully understand the static and dynamic load carrying capacity of the rack and be •...
  • Page 28 Observe local occupational health and safety requirements and guidelines for manual • material handling. HP recommends removing all installed components from the chassis before installing or • moving the chassis. CAUTION: Be sure to keep the product parallel to the floor when installing the chassis.

  • Page 29: Power Up The Chassis

    Install the chassis into the J-slot on the rails, and then pull it forward. Push in the release lever, and then install the chassis into the rack. CAUTION: Press and hold the "Push" tab on each rail until the chassis begins to slide into the rack.

  • Page 30: Log In To The Ilo Cm Firmware

    Wait while the chassis powers on. Verify the status of the chassis power LED located on the front panel display on the chassis. For more information on the chassis power LED status, see the HP Moonshot 1500 Chassis Setup and Installation Guide in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).

  • Page 31: Warnings And Cautions

    This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. This symbol on an RJ-45 receptacle indicates a network interface connection.

  • Page 32: Power Supply Blank

    • Five fans ship standard with the chassis. To boot and operate the chassis, all five fans must be installed and operating. • Each fan contains two rotors. If one rotor fails, the fan is degraded and continues to operate. The health LED on the degraded fan changes to red and a management event is logged.

  • Page 33: Power Supply

    Remove the component as indicated. To replace the component, reverse the removal procedure. Power supply CAUTION: For proper cooling, be sure that a component or a component blank is always installed in each bay in the rear of chassis. When replacing a component or blank, leave the bay empty for no more than 60 seconds.

  • Page 34: Rear Blank

    CAUTION: For proper cooling, be sure that a component or a component blank is always installed in each bay in the rear of chassis. When replacing a component or blank, leave the bay empty for no more than 60 seconds. Failure to do so can disrupt airflow in the chassis. To remove the component: Open the cable management arm (on page 22).

  • Page 35: Hp Moonshot 1500 Chassis Management Module

    Before removing the module, be sure no remote sessions are in progress. CAUTION: The Chassis UID flashes if a firmware update is occurring in the system. The HP Moonshot 1500 Chassis Management Module should not be removed while a firmware update is underway.

  • Page 36: Blanking Panel

    Remove the component as indicated. To replace the component, reverse the removal procedure. Blanking panel Remove the component as indicated. To replace the component: Align the blanking panel. Removal and replacement procedures 36...

  • Page 37: Switch Module Blank

    If necessary, attach a cage nut to each side of the rack, then secure the blanking panel to the rack. Switch module blank CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis. When replacing a cartridge, leave the cartridge slot empty for no more than 30 seconds.

  • Page 38: Cartridge Blank

    To replace the component, reverse the removal procedure. Cartridge blank CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis. When replacing a cartridge, leave the cartridge slot empty for no more than 30 seconds.

  • Page 39: Midplane Cover

    Remove the component as indicated. To replace the component, reverse the removal procedure. Midplane cover To remove the component: Power down the chassis (on page 21). Open the cable management arm (on page 22). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the chassis.

  • Page 40: Fan Louver

    Use a T-15 Torx screwdriver to loosen the captive screws securing the midplane cover to the chassis, and then remove the midplane cover. To replace the component, reverse the removal procedure. Fan louver To remove the component: Power down the chassis (on page 21). Open the cable management arm (on page 22).

  • Page 41: Fan Cable

    Lift the fan louver out of the chassis. To replace the component, reverse the removal procedure. Fan cable To remove the component: Power down the chassis (on page 21). Open the cable management arm (on page 22). Remove all power: Disconnect each power cord from the power source.

  • Page 42: Rear Backflow Preventer

    Disconnect each fan cable from the five fan connector ear pins, and then remove the fan cable. To replace the component, reverse the removal procedure. Rear backflow preventer To remove the component: Power down the chassis (on page 21). Open the cable management arm (on page 22). Remove all power: Disconnect each power cord from the power source.

  • Page 43: Bezel Ear

    Remove the HP Moonshot 1500 Chassis Management Module ("HP Moonshot 1500 Chassis Management Module" on page 35). Extend the chassis from the rack (on page 23). Remove the access panel (on page 24). Remove the midplane cover ("Midplane cover" on page 39).
  • Page 44 Use a T-10 Torx screwdriver to remove the three screws securing the bezel ear to the chassis ear. Remove the right bezel ear. Removal and replacement procedures 44...

  • Page 45: Discovery Services Midplane Cable

    Remove the left bezel ear. Disconnect the cable from the left bezel ear. To replace the component, reverse the removal procedure. Discovery Services midplane cable To remove the component: Power down the chassis (on page 21). Open the cable management arm (on page 22). Remove all power: Disconnect each power cord from the power source.

  • Page 46: Front Panel Display

    Remove the access panel (on page 24). Remove the bezel ear ("Bezel ear" on page 43). Remove the midplane cover ("Midplane cover" on page 39). Remove the discovery services midplane cable cover to access the cable. Disconnect the Discovery Services midplane cable from the midplane and remove it from the chassis. To replace the component, reverse the removal procedure.

  • Page 47: Front Panel Display Cable

    Disconnect each power cord from the power source. Disconnect each power cord from the chassis. Release the front panel display. Disconnect the front panel display cable and remove the front panel display. To replace the component, reverse the removal procedure. Front panel display cable Removal and replacement procedures 47...
  • Page 48 Observe local occupational health and safety requirements and guidelines for manual • material handling. HP recommends removing all installed components from the chassis before installing or • moving the chassis. IMPORTANT: Make note of the cartridge and switch locations before removing them.
  • Page 49 Remove each cartridge or cartridge blank from the chassis. Remove each switch module or switch module blank from the chassis. Remove the chassis from the rack (on page 25). Place the chassis on a flat, sturdy surface to support the chassis. Remove the front panel display ("Front panel display"...

  • Page 50: Backplane Assembly

    • Observe local occupational health and safety requirements and guidelines for manual material handling. HP recommends removing all installed components from the chassis before installing or • moving the chassis. IMPORTANT: Make note of the cartridge and switch locations before removing them.
  • Page 51 Remove each uplink module or uplink module blank. Remove the HP Moonshot 1500 Chassis Management Module ("HP Moonshot 1500 Chassis Management Module" on page 35). Remove the fans ("Fans" on page 31). Remove the power supplies. Extend the chassis from the rack (on page 23).
  • Page 52 Remove each switch module or switch module blank from the chassis. Remove the chassis from the rack (on page 25). Place the chassis on a flat, sturdy surface to support the chassis. Remove the midplane cover ("Midplane cover" on page 39). Pull up on the backplane release lever to disengage the backplane assembly.

  • Page 53: Midplane Assembly

    • Observe local occupational health and safety requirements and guidelines for manual material handling. HP recommends removing all installed components from the chassis before installing or • moving the chassis. IMPORTANT: All components must be removed to service the midplane assembly.
  • Page 54 Remove each uplink module or uplink module blank. Remove the HP Moonshot 1500 Chassis Management Module ("HP Moonshot 1500 Chassis Management Module" on page 35). Remove the fans ("Fans" on page 31). Remove the power supplies. Extend the chassis from the rack (on page 23).
  • Page 55 Remove each switch module or switch module blank from the chassis. Remove the chassis from the rack (on page 25). Place the chassis on a flat, sturdy surface to support the chassis. Remove the midplane cover ("Midplane cover" on page 39). Remove the backplane assembly ("Backplane assembly"...
  • Page 56 Disconnect the cables from the midplane assembly. Remove the midplane assembly. To replace the component, reverse the removal procedure. When replacing the midplane cover, be sure to do the following: • Align the midplane assembly carefully with the provided guides. •...

  • Page 57: Troubleshooting

    The HP Moonshot System Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on the HP Moonshot System. The document is available in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).

  • Page 58: Software Tools And Solutions

    HP Moonshot iLO Chassis Management Firmware is the gateway for aggregated chassis management on the HP Moonshot System. As a single point of access to the chassis, iLO CM firmware enables you to configure, update, and operate the HP Moonshot System through CLI, IPMI, and remote serial console access.

  • Page 59: Hp Moonshot Component Pack

    The version of HP SUM included with each Moonshot Component Pack release is designed to be the best solution for installing Moonshot System firmware updates. Always use the included version of HP SUM for Moonshot System updates.

  • Page 60: Component And Led Identification

    Green = Normal operation Amber = Standby mode Flashing amber = Degraded condition Flashing amber (All) = Moonshot 1500 CM module is not installed. Flashing red = Critical condition Off = Cartridge is not installed or no power exists. Switch module A health...

  • Page 61: Chassis Front Panel Components

    Backplane assembly release lever Serial label pull tab Bezel ear Chassis rear panel components Item Description Fans (5) Moonshot 1500 CM module Uplink module A Uplink module B (blank installed) Power supply blank Power supplies Component and LED identification 61...

  • Page 62: Fan Bay Numbering

    Fan bay numbering Fan LED Status Description The fan is working or the power is off. The fan has failed. Solid amber Power supply bay numbering Component and LED identification 62...

  • Page 63: Power Supply Led

    Power supply LED Status Description • No power to power supply units. Check the power cord. • Power is present. Standby output is on; output is disabled. • Power supply failure (includes overvoltage, overcurrent, and overtemperature) Power is present and main 12 V output is enabled. Green Uplink module connectors and LEDs The uplink module is installed on the rear of the chassis in uplink module bay A or B.
  • Page 64 • HP 10GBASE-DAC SFP+ Any available port can be used to connect to the data center. Ensure the port is populated with supported HP transceiver modules that are compatible with the data center port type. Component and LED identification 64...
  • Page 65 Moonshot-6SFP Uplink Module LEDs and buttons Item Description Status Uplink module UID Solid blue = Switch module ID is selected. LED/button Flashing blue = Switch module firmware update is in progress. Off = Switch module ID is not selected. Uplink module health Green = Normal operation Flashing amber = Degraded condition Flashing red = Critical condition...
  • Page 66 • HP QSFP+/SFP+ Adapter Any available port can be used to connect to the data center. Ensure the port is populated with supported HP transceiver modules that are compatible with the data center port type. Moonshot-4QSFP+ Uplink Module LEDs and buttons...
  • Page 67 HP 1000BASE-SX SFP Use any available port to connect to the data center. Be sure the port is populated with a supported HP transceiver module that is compatible with the data center switch port type. For a list of supported transceivers, see the product QuickSpecs.

  • Page 68: Hp Moonshot 1500 Chassis Management Module Leds And Buttons

    Off = No link Solid green = 10Gb link Blinking green = Active 10Gb traffic Solid amber = 1Gb link Blinking amber = Active 1Gb traffic HP Moonshot 1500 Chassis Management module LEDs and buttons Item Description Label iLO CM management port link LED...

  • Page 69: Hp Moonshot 1500 Chassis Management Module Components

    — Moonshot 1500 CM module USB connector — Moonshot 1500 CM module MicroSD slot — Chassis internal components Up to 45 cartridges and two switch modules can be installed in the HP Moonshot 1500 Chassis. Component and LED identification 69...

  • Page 70: Cartridge Slot And Switch Module Bay Identification

    Cartridge slot and switch module bay identification The chassis provides 45 cartridge slots (1-45) and two switch module bays (A-B). Component and LED identification 70...

  • Page 71: Cartridge Leds And Buttons

    Cartridge LEDs and buttons Item Description Status Cartridge power Green = Normal operation LED/button Amber = Standby operation Off = No power Cartridge health LED Green = Normal operation Flashing amber = Degraded condition Flashing red = Critical condition Off = No power Drive LED* Green = Activity Off = No activity...

  • Page 72: Switch Module Button, Sensor, And Leds

    Switch module button, sensor, and LEDs Item Description Status Switch module power Green = Normal operation Amber = Standby operation Off = No power Switch module health Green = Normal operation Flashing amber = Degraded condition Flashing red = Critical condition Off = No power Switch module uplink Green = Link...

  • Page 73: Specifications

    Specifications Chassis environmental specifications Specification Value — Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to Non-operating 140°F) — Maximum Wet bulb temperature 28ºC (82.4ºF) Operating 38.7ºC (101.7ºF) Non-operating Relative humidity (non-condensing)** — 10% to 90% Operating 5% to 95% Non-operating...

  • Page 74: Support And Other Resources

    Operating system type and revision level To obtain product information, log in to iLO CM firmware and use the Show Chassis Info command. For more information, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).

  • Page 75: Acronyms And Abbreviations

    Acronyms and abbreviations chassis manager HP Insight Cluster Management Utility Customer Self Repair direct attach cable HP APM HP Advanced Power Manager Integrated Lights-Out Integrated Management Log IPMI Intelligent Platform Management Interface power distribution unit Remote Console Module small form-factor pluggable...
  • Page 76 Secure Shell unit identification uninterruptible power system Acronyms and abbreviations 76...

  • Page 77: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 78: Index

    CMU 58, 75 HP contact information 74 components 15, 60, 61, 69 HP Insight Cluster Management Utility 58 components, identification 15, 18, 60 HP Management Packs 1.2 for MOM 2005, components, mechanical 15 troubleshooting 57 components, server 15 Index 78...
  • Page 79 HP website 74 Moonshot 1500 CM module health LED 68 HP, contacting 74 Moonshot 1500 CM module LEDs and buttons 68 Moonshot 1500 CM module MicroSD slot 69 Moonshot 1500 CM module UID LED/button 68 Moonshot 1500 CM module USB connector 69...
  • Page 80 UID button 68, 71 UID LED 68, 71 uplink module 18, 33, 63, 64, 65, 66, 67 uplink module blank 33 uplink module components 64, 65, 67 USB connector 69 utilities 58 warnings 31 website, HP 74 weight 73 Index 80...

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