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Star SM-L304 Series User Manual

Portable thermal printer
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Portable Thermal Printer
SM-L304& SM-L300 SERIES
User Manual

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Summary of Contents for Star SM-L304 Series

  • Page 1 Portable Thermal Printer SM-L304& SM-L300 SERIES User Manual...
  • Page 2 <USA model> Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 3 övriga relevanta bestämmelser som framgår av direktiv 2014/53/EU. Español: Por medio de la presente STAR MICRONICS CO.,LTD. declara que el Wireless Device cumple con [Spanish] los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 2014/53/UE.
  • Page 4 Trademark acknowledgments SM-L300: Star Micronics Co., Ltd. Notice All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s  express permission is forbidden. The contents of this manual are subject to change without notice.
  • Page 5 Windows is registered trademarks of Microsoft Corporation.  The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. ...
  • Page 6 Caution Symbol This symbol is placed near the thermal head to indicate that it may be hot. Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it. This symbol is placed near the thermal head to indicate that it is easily damaged.

  • Page 7: Using The Printer

    Using the Printer   Some semiconductors can be damaged by static electricity. Be sure to turn off the printer when inserting or removing the battery pack.  Do not drop the printer or hit it against a hard object. ...

  • Page 8: Printer Maintenance

    Operating Environment for the Printer  Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this.  Do not use the printer in an environment in which it will be subject to strong shaking while it is printing. ...
  • Page 9 Using a Magnetic Card   Do not bring magnets near the card, and do not store the card near a device that produces a magnetic field (such as a mobile phone, speaker, or TV). If you do so, the data on the card may be deleted. ...

  • Page 10: Table Of Contents

    Table of Contents 1. Product Overview............................... 12 1.1 Printer & Accessories ........................... 13 1.2 Appearance and Components ........................14 2. Setup ..................................16 2.1 Battery Pack ..............................16 2.1.1 Inserting into the Printer ........................16 2.1.2 Charging the Battery ......................... 17 2.2 Bluetooth ................................
  • Page 11 5.3.2 Label Paper ............................50 5.4 Specification of Black Mark ......................... 51 5.4.1 Receipt Paper ............................ 51 5.4.2 Label Paper ............................52 5.5 Specifications of LABEL GAP ........................52 6. General Specification ..............................53 7. Detailed Specification ..............................56 8. Memory Switch Specifications ........................... 58 9.

  • Page 12: Product Overview

    1. Product Overview This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing. The characteristics of this printer are listed below: • Support Adhesive Label Paper and Linerless Label paper •...

  • Page 13: Printer & Accessories

    1.1 Printer & Accessories The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer that you bought the product.  Standard Accessories Printer Battery Pack Sample Roll Paper Belt Clip USB Cable Safety Instruction Sheet Ferrite Core...

  • Page 14: Appearance And Components

    1.2 Appearance and Components NOTE: Only SM-L304 MSR model has the Magnetic Stripe Reader.

  • Page 16: Setup

    2. Setup 2.1 Battery Pack 2.1.1 Inserting into the Printer 1. Make sure that the printer has been turned off before you insert or remove the battery pack. 2. Insert the battery pack into the back of the printer as in the figure shown below, following the direction of the arrow.

  • Page 17: Charging The Battery

    2.1.2 Charging the Battery Insert the battery pack into the printer to charge it. Plug in socket with USB charging. When battery pack runs out of power, the battery icon will flash. It powers off automatically when continues printing. If you want to go on, please charge it. Battery charging: ...
  • Page 18 Notes about the Battery Pack  General Battery Characteristics The battery is a consumable and its performance over time gradually decreases.  While not in use of printer, the battery will slowly discharge itself.  Prepare a battery pack that has been charged relatively recently (1 to 2 days earlier). ...
  • Page 19 Do not short the terminals of the battery pack or get it wet.  Do not place the battery pack in a bag with a small metal object (such as a key).  If any battery fluid gets on your skin or clothing, immediately wash the affected area with fresh ...

  • Page 20: Bluetooth

    Bluetooth SIG, Inc. and any use of such marks by Star is under license.(Design and specifications subject to change without notice.) You can test the connectivity with a host device by using Star IO SDK Application which is available on Apple Store and Google play.

  • Page 21: Loading Paper

    2.3 Loading Paper 2.3.1 De-curl Setting This function is to make the receipts straight. It can set ON or OFF by de-curl switching lever. (*Default: OFF) Notes: Be careful not to forcibly pull or push the de-curl mechanism part. The decal mechanism part may become damaged if strong force is applied.
  • Page 22 2. The de-curl switching lever is set to OFF by default, and you need to be set to ON if you would like to use this function. (default) (Receipt paper/Label paper/Linerless Label paper) (Receipt paper only) 3. Set the de-curl switching lever to OFF when label paper or lineress label paper is used. Note: If the paper thickness of the receipt is out of specification, it may cause a paper feed failure.

  • Page 23: Paper Guide Adjustment

    2.3.2 Paper Guide Adjustment Press and hold the paper guide button, push the paper guide so that it can be moved to adjusted and fixed the paper roll. Paper Guide Button *Example: When using a width 58mm roll paper, press and hold the paper guide button, push the paper guide to the position of 58 so that it can be adjusted and fixed the width 58mm roll paper.

  • Page 24: Loading Paper To The Printer

    2.3.3 Loading paper to the printer Refer to Section 5 “Paper”, to select roll paper that conforms to the specifications. 1. Press the cover open button to open the printer cover. 2. Load the roll paper in the orientation shown in the figure below. 3.
  • Page 25 CAUTION When ERROR lamp is flashing, please make sure the cover is closed correctly. If it’s not, open the cover and close it correctly. When the paper is jammed, be sure to open the printer cover before removing the jammed paper. Do not under any circumstances try to pull out the jammed paper forcefully while the printer cover is closed, doing so may damage parts of the printer.

  • Page 26: Belt Clip

    2.4 Belt Clip 2.4.1 Attaching to the Printer Follow the procedure below to attach the belt clip to the printer. 1. Make sure that you are attaching the belt clip in the right orientation, then turn the screw that comes with the belt clip into the designated screw hole to attach the belt clip to the printer. Use a straight slot screw driver to firmly screw in the screw hole.

  • Page 27: Control Panel & Buzzer

    3. Control Panel & Buzzer 3.1 Button 1) MODE Button: Pressing and holding the MODE button for 2 seconds or more will turn the power on or off. 2) FEED Button : When the printer is on, paper can be fed manually by pressing and holding the FEED button for more than one second.

  • Page 28: Led & Lcd Display / Error

    3.2 LED & LCD Display / Error 3.2.1 LED & LCD Display Table1-1 Lamp Status Action Buzzer Power Error LCD back Light, [Discription] (Green) (Red) Backlight ON Printer Initialization(Power On) Beep [Printer Status:Online] (A->B->C) Backlight OFF Power USB Cable is not connected Beep Backlight OFF USB Cable is...
  • Page 29 Table1-2 Lamp Status Action Buzzer Power Error LCD back Light, [Discription] (Green) (Red) On-Line Taking off Battery is 600ms Backlight ON Beep (Idle) cable not Full Flashing maintain the original state (G->G->G) =>ON Battery Icon Charge Icon Backlight OFF Stand-by 1sec Nothing Flashing...
  • Page 30 Table1-3 Lamp Status Action Buzzer Power Error LCD back Light, [Discription] (Green) (Red) Injecting key Online Backlight ON Nothing [Please Inject Key...] Succeeded key injection Backlight ON Beep [Key Injection:Success] Failed key injection Backlight ON Beep [Key Injection:Error] (G-G) Hex Dump Mode Backlight ON Nothing [Hex Dump Mode]...

  • Page 31: Led & Lcd Display For Error

    Icon Battery Status and Voltage Empty 7.2~7.4V The remaining battery power is extremely low *Less than 7.2V Please turn off the printer 1 bar 7.4~7.5V The remaining battery power is low. Please charge the battery pack 2 bars 7.5~7.6V 3 bars 7.6~7.9V 4 bars 7.9~8.4V...
  • Page 32 Lamp Status Action Buzzer Power Error LCD back Light, [Discription] (Red) (Green) Backlight ON Error Recoverable No paper error Happened Flashing [Printer Status:Out of Paper] Error Beep Roll paper Icon *Buffer is (G->G) without paper cleared. Backlight ON Recovered [Printer Status:Online] Beep Roll paper Icon maintain the original state...
  • Page 33 A : 530Hz/192msec E : 667Hz/96msec B : 670Hz/192msec F : 537Hz/96msec C : 800Hz/192msec G : 800Hz/96msec D : 800Hz/96msec...

  • Page 34: Self Test

    3.3 Self Test You can use self test to check the printer’s settings. Before you start the self test, make sure that roll paper has been properly loaded into the printer. 3.3.1 Self Test Procedure 1) Turn on the power while holding down FEED button. 2) The printer will print the current printer status, including the firmware version, communication mode, print settings and QR code that links to the users Manual Download site.

  • Page 35: Memory Switch Settings (Using Buttons On The Printer)

    3.4 Memory Switch Settings (Using Buttons On the Printer) Change the memory switch by following operations. 1. Press and hold MODE button for approx. 2 seconds, and printer is turned on. 2. To put the printer into Memory Switch Setting mode, press and hold both the MODE & FEED buttons for 5 seconds.
  • Page 36 Example When you want to change the settings of the printer mode as shown below, Item Factory Setting Configuration Example 1 Density 0(Medium) 1(Low) 2 Standby Time 0060(Sec) 0080(Sec) 3 Auto Off Time 0(Invalid) 1000(Min) 4 Smart Power 0(Disable) 0(Disable) 5 Paper Type 0(Receipt) 2(BM(2inch))
  • Page 37  Press MODE button to switch the menu item, then press the FEED button once to enter the menu. → Press the FEED button once to get into the Density menu. Density: Display: 0-Medium 1-Low 2-High 3-Special → Press the MODE button once to input the number 1, then press and hold FEED button to confirm the new setting and return to the previous menu.
  • Page 38 Press the MODE button 3 times to switch the menu item--Smart Power. → Press the FEED button once to get into the menu. Smart Power Display: 0-Disable 1-Enable → Press the MODE button once to input the number on : 1, then press and hold FEED button to confirm the new setting and return to previous menu.
  • Page 39 Press the MODE button 6 times to switch the menu item--Password. → Press the FEED button once to get into the menu. Input New Display: Password: 0000 → Press the MODE button twice to input the number: 2, then press FEED button once to move cursor (“-”), press the MODE button twice to input the number: 2, repeat the above steps to input the number “2222”, finally press and hold FEED button to confirm the new setting and return to the previous menu.
  • Page 40 Memory Switch Setting Table First-level menu Second-level menu Third-level menu Fourth-level menu Default 1 Print Press Feed To Print 2 MSR MSR SELF TEST Please Swipe Card 1 Self Test 3 MSR Key Injection*1 MSR Key Injection Please Inject Key 4 Hex Dump Mode*1 Hex Dump Mode 5 Previous Menu...

  • Page 41: Hex Dump Mode

    3.5 Hex Dump Mode All data sent from a host device is printed by hexadecimal codes. This mode can be used to check if a program to be sent to the printer is coded correctly. Example  Press and hold the MODE & FEED buttons for 5 seconds. →You will see present “Enter Menu Mode”...

  • Page 42: Instruction For Power Management

    3.6 Instruction for Power Management The printer in the Standby(Sleep) Mode will recover to the Print Ready Mode when receiving print data or button operations. Press the FEED button or the MODE button and confirm that the Power lamp (Green LED) is turned on.
  • Page 43 Event1 Event2 Event3 Event4 Event Powered Auto Power OFF Charging Status Powered Interrupted Time out completed Turned OFF Turn ON (Auto) Condition 1 No charging Start charging Turned OFF Turn OFF Turn OFF Condition 2 Charging No charging Charging Turned ON Turn ON (Auto) Turn OFF Condition 3...

  • Page 44: Magnetic Card Reader (For Msr Model Only)

    4. Magnetic Card Reader (For MSR model only) Please keep the following points in mind when reading a card. Swipe the card with its magnetic stripe side towards the printer.  Hold the card in the center and swipe it straight at a steady speed in the directions of arrows. ...
  • Page 45  Correct example: Make sure the magnetic stripe is towards to the magnetic head. Hold the card in the center as illustrated below and swipe it straight at a steady speed in the direction of arrows. Incorrect example: To grasp a magnetic card If you grasp the front/rear part of a card and move it through the MSR slot,the front /rear part is loose and a read error occurs.

  • Page 46: Paper

    5. Paper 5.1 Paper Specification  Receipt thermal Paper Paper Width (W1) 39.5±0.5mm to 79.5±0.5mm (2mm pitch) Paper Thickness 53μm to 85μm Roll Paper Diameter 12±1mm≤Ø≤18±1mm Recording side Outside of roll Maximum Roll Diameter (D) Ø57 mm 40+0.5-1 to 80+0.5-1 mm Curling dimension (W2) Axial Inner diameter...
  • Page 47  Label Paper Paper Width 39.5±0.5mm to 79.5±0.5mm (2mm pitch) Paper Thickness Max. 150μm Roll Paper Diameter 25.4±1mm≤Ø≤30±1mm Maximum Roll Diameter (D) Ø57 mm 40+0.5-1 to 80+0.5-1 mm Curling dimension (W2) Axial Inner diameter Min Ø25.4±1 Outer diameter Min Ø30±1 (1)Operating a) Temperature : 0 to 50 degrees b) Humidity : 20 to 85 % RH (Must be no condensation)
  • Page 48  Linerless Label Paper Paper Width 39.5±0.5mm to 79.5±0.5mm (2mm pitch) Paper Thickness 86μm Roll Paper Diameter 12.7±1mm≤Ø≤18±1mm Maximum Roll Diameter (D) Ø57 mm 40+0.5-1 to 80+0.5-1 mm Curling dimension (W2) Axial Inner diameter Min Ø12.7±1 Outer diameter Min Ø18±1 (1)Operating a) Temperature : 0 to 45 degrees b) Humidity : 20 to 80 % RH (Must be no condensation)

  • Page 49: Recommended Paper

    5.2 Recommended Paper  Receipt Paper Manufacturer Product Name Recommended density Mitsubishi Paper Mills Limited P220AG Appvion, Inc Alpha 400-2.1 Oji Paper Co., Ltd. FD200 Oji Paper Co., Ltd. PD450 Oji Paper Co., Ltd. PD160R-63  Label Paper Manufacturer Product Name Recommended density RICHO 150PSMW...

  • Page 50: Receipt (Thermal) Paper

    4) The roll paper may change color if you scratch it with your fingernail, a hard piece of metal, etc. 5) Please use Star recommended Label Paper. A Label Paper or roll paper whose end has been glued by tape or adhesive to the core may result in the printer being unable to properly detect the end of the paper or may cause damage to the mechanism, voiding the warranty.

  • Page 51: Specification Of Black Mark

    5.4 Specification of Black Mark SM-L300 supports black mark on both sides of the paper and the specification of black mark is illustrated by the following image. Black Mark Density : Black mark of Minimum 0.8 PCS. 5.4.1 Receipt Paper Note: There is a possibility of Black Mark malfunction.

  • Page 52: Label Paper

    5.4.2 Label Paper Notes : 1. It should be set by the memory switch with the panel operation 2. The left side of black mark sensor is also supported in case of the special paper. 5.5 Specifications of LABEL GAP Label Gap Variability...

  • Page 53: General Specification

    6. General Specification Table 6-1 General Specification (1/2) Item Specifications Printing Method Direct line thermal printing Resolution 203dpi (8dots/mm) Printing Printing Speed Max.65mm/s Valid Printing Width Max.72mm Bluetooth Ver 3.0/4.0 [BLE] Communication Dual Mode Frequency Range 2.4GHz ISM-band Data Transmission Rate 115200bps adjustable Bluetooth Specification Data Bit...
  • Page 54 Table 6-1 General Specification (Continued) (2/2) Item Parameter USB charge Charging Output DC 5V 1.0A, time required for full charge: 5 to 6h Battery 2000mA 7.4V rechargeable battery pack Power Supply Battery Operating Time 128 x 64 dots with Blue Backlight ISO 7810, ISO 7811, ISO7812 1st, 2nd and 3rd Track/ JISII Format Track Reading...
  • Page 55  Dimensions  SM-L300 ・ External Dimension: 119.1mm (W) x 146.4mm(H) x 69.0mm (D) ・ Weight : 540g (including battery pack) ・ Body Color : Black SM-L304 ...

  • Page 56: Detailed Specification

    ・ External Dimension: 119.1mm(W) x 150.8mm(H) x 69.0mm(D) ・ Weight : 552g (including battery pack) ・ Body Color : Black 7. Detailed Specification...
  • Page 57 Item Specification Hardware Specification MCU: 32bits RISC, FLASH : 256K bytes, RAM: 48K bytes Clock frequency of MCP 72MHz Refer to “10.2 Bluetooth” for the detail specifications of Bluetooth.

  • Page 58: Memory Switch Specifications

    8. Memory Switch Specifications The MSW settings are loaded when the power is turned on or when the printer is reset. If these settings are changed, they are made valid only after the printer is turned on or reset. Flash memory has a limit life for writing data. Do not apply this command for every single receipt. The following describes memory switch specifications.
  • Page 59 MSW1 Function OFF/“0” ON/“1” Note Top Search (Refer to below) Top Search (Refer to below) Zero style Normal Slashed International Character (Refer to below) International Character (Refer to below) International Character (Refer to below) International Character (Refer to below) *1) International Character MSW1-3 MSW1-2 MSW1-1...
  • Page 60 *2) Top Search (in Black Mark mode and Label mode ) Top Search MSW1-D MSW1-C Power On Cover Close “0” Not execute Detect Black Mark “1” Detect Black Mark Detect Black Mark “2” “3” Detect Black Mark Detect Black Mark MSW2...
  • Page 61 Function OFF/“0” ON/“1” Note Print Density (Refer to below) Print Density (Refer to below) Print Density (Refer to below) *1) Print Density MSW2-2 MSW2-1 MSW2-0 Print Density “0” Medium Density “1” Low Density “2” High Density “3” Special Density...
  • Page 62 MSW3 Function OFF/ “0” ON/“1” Note Code Page (Refer to below) Code Page (Refer to below) Code Page (Refer to below) Code Page (Refer to below) Code Page (Refer to below) Code Page (Refer to below) Code Page (Refer to below) Code Page (Refer to below) Kanji Character Spacing...
  • Page 63 13(12+1)dot 15(12+3)dot *2) Code Page MSW3-F MSW3-E MSW3-D MSW3-C MSW3-B MSW3-A MSW3-9 MSW3-8 Character Table “00 Normal* “01 CodePage437 (USA,Std. Europe) “02 Katakana “03 CodePage437 (USA,Std. Europe) “04 Codepage 858 (Multilingual) “05 Codepage 852 (Latin-2) “06 Codepage 860 (Portuguese) “07 Codepage 861 (Icelandic) “08 Codepage 863 (Canadian French)
  • Page 64 “4F Codepage 3041 (Maltese) “60 Thai Character Code 42 (Thai) “61 Thai Character Code 11 (Thai) “62 Thai Character Code 13 (Thai) “63 Thai Character Code 14 (Thai) “64 Thai Character Code 16 (Thai) “65 Thai Character Code 17 (Thai) “66 Thai Character Code 18 (Thai) “FF...
  • Page 65 Printing Region (Refer to below) Printing Region (Refer to below) Printing Region (Refer to below) Printing Region (Refer to below) Printing Region (Refer to below) Printing Region (Refer to below) Printing Region (Refer to below) *1)Printing Region MSW4-6 MSW4-5 MSW4-4 MSW4-3 MSW4-2 MSW4-1...
  • Page 66 MSW7 Function OFF/“0” ON/“1” Note ASB function (Refer to below) NSB function (Refer to below) ASB/NSB function “0” “1” Bluetooth Disable Enable MSW7-C Enable Disable Bluetooth (USB only) (USB only) MSW7-8 Enable Disable...
  • Page 67 MSW9 Function OFF/“0” ON/“1” Note Correction direction for printing start position Forward Reverse Correction for printing start position (Refer to below) Correction for printing start position (Refer to below) Correction for printing start position (Refer to below) Correction for printing start position (Refer to below) Correction for printing start position (Refer to below)
  • Page 68 MSWB Function OFF/“0” ON/“1” Note Data timeout Enable Disable <ESC><RS>a n Command Function Status transmission conditions Status transmission *1) Data timeout This function is valid only when using Bluetooth I/F. MSWC...
  • Page 69 Function OFF/“0” ON/“1” Note USB Serial Number Disable Enable *1) USB Serial Number This function is valid only when using USB I/F.
  • Page 70 MSWR Function OFF/“0” ON/“1” Note Paper Type (Refer to below) Paper Type (Refer to below) Paper Type (Refer to below) *1) Paper Type MSWR-1 MSWR-0 Paper Type “0” Receipt “1” Black Mark (3inch) “2” Black Mark (2inch) “3” Black Mark (Center) “4”...
  • Page 71 MSWS Function OFF/“0” ON/“1” Note Power Down (Refer to below) Power Down (Refer to below) Power Down (Refer to below) Power Down (Refer to below) Power Down (Refer to below) Power Down (Refer to below) Power Down (Refer to below) Power Down (Refer to below) Power Down...
  • Page 72 MSWT Function OFF/“0” ON/“1” Note Sleep Mode (Refer to below) Sleep Mode (Refer to below) Sleep Mode (Refer to below) Sleep Mode (Refer to below) Sleep Mode (Refer to below) Sleep Mode (Refer to below) Sleep Mode (Refer to below) Sleep Mode (Refer to below) Sleep Mode...

  • Page 73: How To Display The Model Name

    9. How to Display the Model Name...

  • Page 74: Interface

    10. Interface 10.1 USB SM-L300 printer has a USB interface for Battery charging and is connected by means of 5pin micro USB socket. In the following table, the signals present on the micro USB socket are listed. Pin Number SIGNAL VBUS ...

  • Page 75: Bluetooth

    No parity fixed Stop Bit 1 stop bit fixed Compatible PIN code: 1234 as default for Android/Windows. (Bluetooth Ver.3.0) Device Name: STAR L300-XXXXX Device Name: STAR L304-XXXXX MSR model (XXXXX is the last 5 digits of the Product Serial Number)

  • Page 76: Specifications Of Accessories

    11. Specifications of Accessories 11.1 Battery Pack 7.4V, 2000mAh Rechargeable Lithium-ion Polymer Battery Pack Safety Approvals: PSE Weight: 90g 11.2 Belt Clip 11.3 USB Cable...

  • Page 77: Ferrite Core

    11.4 Ferrite Core To reduce unnecessary radio wave radiation, attach a ferrite core to the USB cable included with the printer. Make a loop with the USB cable close to the core at the Micro USB end and attach a ferrite core as shown in the drawing below.

  • Page 78: Troubleshooting Procedure

    12. Troubleshooting Procedure When a trouble occurs, confirm its phenomenon, locate a defective part in accordance with "12.1 Troubleshooting Guide", and troubleshoot as described below. Phenomenon: Find a trouble phenomenon in this column. If there are multiple phenomena, take all the corresponding items into consideration.

  • Page 79: Troubleshooting Guide

    12.1 Troubleshooting Guide 12.1.1 Power Supply Failure Phenomenon Cause Check Method Remedy No Power The battery is not connected Connect the specified battery (Power lamp not The battery is discharged Battery level Charge the battery illuminated) ≤7.2V Printer cannot be The battery is not installed.

  • Page 80: Printing Failure

    12.1.2 Printing Failure Phenomenon Cause Check Method Remedy The roll paper is loaded Install the roll paper properly upside down Faulty Main Logic Replace the Main Logic No printing Board Unit Board Unit Faulty connection of the Check connection of the Connect the thermal head thermal head connector thermal head connector...

  • Page 81: Sensor Failure

    12.1.3 Sensor Failure Phenomenon Cause Check Method Remedy Check whether the ERROR Faulty paper Replace the Mechanism lamp flickers when paper is sensor Unit Does not detect Foreign substance Check whether any foreign Remove the foreign presence of is attached the substance are adhered to substance paper...

  • Page 82: Paper Feed Failure

    12.1.4 Paper Feed Failure Phenomenon Cause Check Method Remedy The printer cover is Close the printer cover not closed properly properly Faulty connection of Check connection of the Connect the motor cable the motor connector motor connector to connector correctly Replace the Mechanism Defective motor Unit...

  • Page 83: Fitting Regulation

    13. Fitting Regulation 13.1 Printer Radio Wave Method TELEC R&TTE ICES Applicable Standard and Regulations VCCI Class B 13.2 Battery Pack Electrical Appliances and Material Safety Act...

  • Page 84: Release History

    14. Release History Rev.No. Date (Month/Year) Contents Rev.1.0 Oct.2016 New Release...

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