Acer WT 300 User Manual page 52

44 Chapter 2
Hardware Specifications
Troubleshooting Your Terminal
The following table lists some possible situations that may arise
during the use of your terminal and provides easy answers and
solutions. If you still encounter problems which you cannot
resolve, please call any authorized dealer or distributor for
assistance.
Problem
When the terminal is turned on,
nothing happens.
When the terminal is turned on,
the Terminal Connection Manager
or the Setup Wizard appears, but
the mouse is not working.
During the terminal's Power-On
Self-Test (POST), a message is
displayed: "Keyboard not
detected".
Solution
Check the power cord. It should be
plugged into an AC outlet and should
be properly connected to the AC
power connector on the terminal's
back panel.
If the terminal needs a SmartCard to
power-on, make sure that the
SmartCard is inserted properly. See
"Turning On Your System" on page 13
for more detail.
Make sure that the mouse is plugged
properly into the PS/2 mouse port on
the terminal's back panel. See
"Connecting the Mouse" on page 8 for
more detail.
Make sure that the keyboard is
properly connected to the terminal's
PS/2 keyboard port on the terminal's
back panel. See "Connecting the
Keyboard" on page 7 for more detail.