Reconnecting A Smartphone; Unable To Get A Connection; Personal Area Networks - TomTom GO User Manual

Reconnecting a smartphone

Your GO will remember your phone and find it automatically when your phone's Bluetooth is switched
on and the phone is in range of your navigation device.
Tip: Open the MyDrive app to use the smartphone messages feature.
When your phone is connected and hands-free calling is enabled, you see this button on the map or
guidance view:
Your GO syncs your call history and phone contacts again.
If you lose connection to your phone you see a Bluetooth symbol on the map or guidance view.

Unable to get a connection

To check the connection status of your phone, do the following:
1. Select Bluetooth in the Settings menu.
The features that are currently connected are listed next to your phone.
2. If no features are shown, select the phone you want to connect to.
3. Make sure all the toggles are switched on, or select the option to find out more information about
how to connect.
If your GO cannot connect to your phone, or you have no internet connection, also check the following:

Your phone is shown on your GO.

Your phone's Bluetooth is turned on.

Your data plan with your cellular service provider is active, and you can access the internet on
your phone.

Personal Area Networks

Smartphone-connected devices only
Your phone shares its internet connection by using the phone's Bluetooth® and Personal Area
Network (PAN) functions.
Depending on your phone's Operating System, this network, or PAN, might have one of the following
names:

Personal Hotspot

Tethering or Bluetooth Tethering

Tether or Bluetooth Tether
The PAN function is probably already in your phone's Operating System, or you can download an app
to create a PAN.
Note: Some mobile service providers do not allow their users to use a PAN. If your phone does not
have the PAN function, you should contact your service provider for more information.
Please check the user guide for your phone if you are having trouble finding the settings.
For more help, go to tomtom.com/connect.
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