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Samsung Galaxy Tab 3 Important Safety Information

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Sprint_LT02_IIB_.book Page 1 Thursday, August 15, 2013 4:01 PM
Important Information for the
®
Galaxy Tab
3
Important Safety Information – page 6
Manufacturer's Warranty – page 42
General Terms and Conditions of Service – page 67
Important Message From Sprint – page 111
For PRA Only, Printing NOT approved by Technical Writing Team

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Summary of Contents for Samsung Galaxy Tab 3

  • Page 1 Sprint_LT02_IIB_.book Page 1 Thursday, August 15, 2013 4:01 PM Important Information for the ® Galaxy Tab Important Safety Information – page 6 Manufacturer’s Warranty – page 42 General Terms and Conditions of Service – page 67 Important Message From Sprint – page 111 For PRA Only, Printing NOT approved by Technical Writing Team...
  • Page 2 Samsung or its respective suppliers relating to or otherwise attempt to create source code from the SAMSUNG Galaxy Tab, including but not the software.
  • Page 3 WARRANTY PAGE ENCLOSED WITH THE License, BSD License and other open source PRODUCT, THE PURCHASER TAKES THE licenses. To obtain the source code covered PRODUCT "AS IS", AND SAMSUNG MAKES under the open source licenses, please visit: NO EXPRESS OR IMPLIED WARRANTY OF http://opensource.samsung.com.
  • Page 4 PRODUCT OR THE COMPONENTS ANTICIPATED PROFITS OR BENEFITS. CONTAINED THEREIN; OR COMPLIANCE OF Modification of Software THE PRODUCT WITH THE REQUIREMENTS SAMSUNG IS NOT LIABLE FOR OF ANY LAW, RULE, SPECIFICATION OR PERFORMANCE ISSUES OR CONTRACT PERTAINING THERETO. NOTHING INCOMPATIBILITIES CAUSED BY YOUR...
  • Page 5 Samsung Telecommunications America ©2013 Samsung Telecommunications America, LLC. Samsung is a registered (STA), LLC trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Headquarters: Mobile Device? 1301 E. Lookout Drive For 24 hour information and assistance, we...
  • Page 6 Sprint_LT02_IIB_.book Page 6 Thursday, August 15, 2013 4:01 PM This section outlines the safety precautions Important Safety associated with using your Galaxy Tab. The terms “GALAXY” or “mobile device” are used in Information this section to refer to your Galaxy Tab. Read this information before using your mobile This device is capable of operating in Wi-Fi™...
  • Page 7 Sprint_LT02_IIB_.book Page 7 Thursday, August 15, 2013 4:01 PM GALAXY when it is being used on a cell phone have conducted hundreds of studies looking at network. the biological effects of the radio frequency energy emitted by cell phones. While some The U.S.
  • Page 8 Sprint_LT02_IIB_.book Page 8 Thursday, August 15, 2013 4:01 PM does not produce heating effects causes no ionization of atoms and molecules. Therefore, known adverse health effects. RF energy is a type of non-ionizing radiation. Other types of non-ionizing radiation include The biological effects of radio frequency energy visible light, infrared radiation (heat), and other should not be confused with the effects from...
  • Page 9 Sprint_LT02_IIB_.book Page 9 Thursday, August 15, 2013 4:01 PM Research Results to Date: Is there a connection Interphone Study between RF and certain health problems? Interphone is a large international study The results of most studies conducted to date designed to determine whether cell phones say no.
  • Page 10 Sprint_LT02_IIB_.book Page 10 Thursday, August 15, 2013 4:01 PM 10 years) the study suggested a slight increase International Cohort Study on Mobile Phone Users in brain cancer. However, the authors (COSMOS) determined that biases and errors prevented The COSMOS study aims to conduct long-term any conclusions being drawn from this data.
  • Page 11 Sprint_LT02_IIB_.book Page 11 Thursday, August 15, 2013 4:01 PM Risk of Brain Cancer from Exposure to Radio Surveillance, Epidemiology, and End Results (SEER) Frequency Fields in Childhood and Adolescence Program of the National Cancer Institute (MOBI-KIDS) The National Cancer Institute (NCI) actively MOBI-KIDS is an international study follows cancer statistics in the United States to investigating the relationship between exposure...
  • Page 12 Sprint_LT02_IIB_.book Page 12 Thursday, August 15, 2013 4:01 PM Cell Phone Industry Actions Electrical and Electronics Engineers (IEEE), the International Commission on Non-Ionizing Although the existing scientific data do not Radiation Protection (ICNIRP), and others to justify FDA regulatory actions, the FDA has assure that safety standards continue to urged the cell phone industry to take a number adequately protect the public.
  • Page 13 Sprint_LT02_IIB_.book Page 13 Thursday, August 15, 2013 4:01 PM take a few simple steps to minimize your RF in the user's hand or in approved body-worn exposure. accessories. Cell phones marketed in the U.S. are required to meet RF exposure compliance ●...
  • Page 14 Sprint_LT02_IIB_.book Page 14 Thursday, August 15, 2013 4:01 PM Cell Phone Accessories that Claim to Shield the Head forced to boost its power to compensate, from RF Radiation leading to an increase in RF absorption. Because there are no known risks from Children and Cell Phones exposure to RF emissions from cell phones, The scientific evidence does not show a danger...
  • Page 15 Sprint_LT02_IIB_.book Page 15 Thursday, August 15, 2013 4:01 PM ● FCC RF Safety Program: discouraged from using cell phones at all. For example, The Stewart Report from the United http://www.fcc.gov/oet/rfsafety/. Kingdom made such a recommendation in ● Environmental Protection Agency (EPA): December 2000.
  • Page 16 Sprint_LT02_IIB_.book Page 16 Thursday, August 15, 2013 4:01 PM ● International Commission on Non-Ionizing manufactured not to exceed the exposure limits Radiation Protection: for Radio Frequency (RF) energy set by the http://www.icnirp.de. Federal Communications Commission (FCC) ● Health Protection Agency: of the U.S.
  • Page 17 Sprint_LT02_IIB_.book Page 17 Thursday, August 15, 2013 4:01 PM The RF exposure limit set by the FCC for the mobile device transmitting at its highest wireless mobile devices employs a unit of certified power level in all tested frequency measurement known as the Specific bands.
  • Page 18 Sprint_LT02_IIB_.book Page 18 Thursday, August 15, 2013 4:01 PM model mobile device are performed in The SAR information for this device can also be positions and locations (e.g. near the body) as found on Samsung’s website: required by the FCC. http://www.samsung.com/sar. For typical operations, this mobile device has SAR information on this and other model been tested and meets FCC SAR guidelines.
  • Page 19 This expressly approved by Samsung could void equipment generates, uses and can radiate your authority to operate the device. radio frequency energy and, if not installed and...
  • Page 20 Sprint_LT02_IIB_.book Page 20 Thursday, August 15, 2013 4:01 PM reception, which can be determined by turning Smart Practices While Driving the equipment off and on, the user is On the Road - Off the Tablet encouraged to try to correct the interference by The primary responsibility of every driver is the one or more of the following measures: safe operation of his or her vehicle.
  • Page 21 Sprint_LT02_IIB_.book Page 21 Thursday, August 15, 2013 4:01 PM concentrate on the act of driving when driving conditions require. Remember, becomes impaired. Samsung is committed driving comes first, nothing else! to promoting responsible driving and giving If you consider a chat necessary and...
  • Page 22 Sprint_LT02_IIB_.book Page 22 Thursday, August 15, 2013 4:01 PM ● Do not take notes or look up information Never mount this device in a manner that will while driving; obstruct the driver’s clear view of the street and traffic. Notice regarding legal restrictions on mounting this device in an automobile: Never use wireless data services such as Web browsing or e-mail while operating a...
  • Page 23 ● Avoid dropping the GALAXY. Dropping or contact Samsung, even if they appear to the GALAXY, especially on a hard surface, be working properly. can potentially cause damage to the ●...
  • Page 24 ● Misuse or use of incompatible batteries and Samsung's warranty does not cover damage to charging devices could result in damage to the the GALAXY caused by equipment and a possible risk of fire,...
  • Page 25 1-800-822-8837 for more information. To find the nearest recycling location, go to: Samsung Mobile Products and Recycling www.samsung.com/recyclingdirect or call Samsung cares for the environment and 1-877-278-0799. encourages its customers to recycle Samsung mobile devices and genuine Samsung Never dispose of batteries in a fire Warning! because they may explode.
  • Page 26 Sprint_LT02_IIB_.book Page 26 Thursday, August 15, 2013 4:01 PM SERIOUS PERSONAL INJURY AND THIS POWER UNIT IS INTENDED POSSIBLE PROPERTY DAMAGE. TO BE CORRECTLY ORIENTED IMPORTANT SAFETY INSTRUCTIONS - IN A VERTICAL OR HORIZONTAL SAVE THESE INSTRUCTIONS. OR FLOOR MOUNT POSITION. DANGER - TO REDUCE THE Display / Touch-Screen RISK OF FIRE OR ELECTRIC...
  • Page 27 Sprint_LT02_IIB_.book Page 27 Thursday, August 15, 2013 4:01 PM WARRANTY DISCLAIMER: PROPER USE Government that are subject to changes OF A TOUCH-SCREEN MOBILE DEVICE implemented in accordance with the Department of Defense policy and the 2008 If your mobile device has a touch-screen Federal Radio navigation Plan (FRP).
  • Page 28 Always obey posted applications providers, Samsung, and other road signs third-parties providing services. Emergency Communication Navigation...
  • Page 29 Extreme heat or cold allow you to enjoy this product for many years: Keep your Samsung Mobile Device away Avoid temperatures below 0°C / 32°F or above 45°C / 113°F. from:...
  • Page 30 Sprint_LT02_IIB_.book Page 30 Thursday, August 15, 2013 4:01 PM Cleaning solutions Responsible Listening Do not use harsh chemicals, cleaning Caution! Avoid potential hearing loss. solvents, or strong detergents to clean the Damage to hearing occurs when a person is mobile device. Wipe it with a soft cloth exposed to loud sounds over time.
  • Page 31 Sprint_LT02_IIB_.book Page 31 Thursday, August 15, 2013 4:01 PM ® earbuds, and Bluetooth or other wireless You should follow some common sense devices). recommendations when using any portable audio device: Exposure to very loud sound has also been ● Always turn the volume down before associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound, plugging the earphones into an audio...
  • Page 32 Sprint_LT02_IIB_.book Page 32 Thursday, August 15, 2013 4:01 PM ● Avoid using headphones after exposure to near you or if the person sitting next to you can hear what you are listening to. extremely loud noises, such as rock concerts, that might cause temporary hearing loss.
  • Page 33 Sprint_LT02_IIB_.book Page 33 Thursday, August 15, 2013 4:01 PM You can obtain additional information on this National Institute on Deafness and subject from the following sources: Other Communication Disorders National Institutes of Health American Academy of Audiology 31 Center Drive, MSC 2320 11730 Plaza American Drive, Suite 300 Bethesda, MD 20892-2320 Reston, VA 20190...
  • Page 34 Sprint_LT02_IIB_.book Page 34 Thursday, August 15, 2013 4:01 PM Operating Environment National Institute for Occupational Remember to follow any special regulations in Safety and Health (NIOSH) force in any area, and always switch your 395 E Street, S.W., Suite 9200 mobile device off whenever it is forbidden to Patriots Plaza Building use it, or when it may cause interference or...
  • Page 35 Sprint_LT02_IIB_.book Page 35 Thursday, August 15, 2013 4:01 PM ● Should not carry the mobile device in a wireless mobile device. Consult the manufacturer to discuss alternatives. breast pocket; ● Should use the ear opposite the implantable Implantable Medical Devices medical device to minimize the potential for A minimum separation of six (6) inches should interference;...
  • Page 36 Sprint_LT02_IIB_.book Page 36 Thursday, August 15, 2013 4:01 PM For more information see: http://www.fcc.gov/ Vehicles oet/rfsafety/rf-faqs.html#. RF signals may affect improperly installed or Other Medical Devices inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or If you use any other personal medical devices, its representative regarding your vehicle before consult the manufacturer of your device to using your mobile device in a motor vehicle.
  • Page 37 Sprint_LT02_IIB_.book Page 37 Thursday, August 15, 2013 4:01 PM obey all signs and instructions. Sparks in such dust, or metal powders, and any other area areas could cause an explosion or fire resulting where you would normally be advised to turn in bodily injury or even death.
  • Page 38 Keep the mobile device and all its parts and accessories out of the reach of small children. Any changes or modifications to your mobile device not expressly approved by Samsung FCC Notice and Cautions could void your warranty for this equipment...
  • Page 39 Sprint_LT02_IIB_.book Page 39 Thursday, August 15, 2013 4:01 PM ● When using a headset in dry environments, piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. static electricity can build up in the headset and cause a small quick static electrical Other Important Safety Information shock.
  • Page 40 Sprint_LT02_IIB_.book Page 40 Thursday, August 15, 2013 4:01 PM force. Do not place objects, including services to the offender, or legal action, or installed or portable wireless equipment near both. or in the area over the air bag or in the air ●...
  • Page 41 Sprint_LT02_IIB_.book Page 41 Thursday, August 15, 2013 4:01 PM discomfort in your hands, neck, shoulders, or other parts of your body. When using your device for extended periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks.
  • Page 42 Standard Limited Warranty Manufacturer’s Warranty What is covered and for how long? SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”) warrants that SAMSUNG’s handsets and accessories For information regarding the terms and (“Products”) are free from defects in material conditions of service for your device, please visit and workmanship under normal use and sprint.com or call Sprint Customer Service at...
  • Page 43 SAMSUNG; (h) defects or (b) scratches, dents and cosmetic damage, damage resulting from external causes such as unless caused by SAMSUNG; (c) defects or collision with an object, fire, flooding, dirt, For PRA Only, Printing NOT approved by Technical Writing Team...
  • Page 44 Product with a rebuilt, reconditioned or new charger not specified or approved by Product. SAMSUNG for charging the battery; (ii) any of Repaired/replaced cases, pouches and the seals on the battery are broken or show holsters will be warranted for a period of ninety evidence of tampering;...
  • Page 45 Product before delivering To obtain service under this Limited Warranty, the Product to SAMSUNG for warranty service, you must return the Product to an authorized as some or all of the contents may be deleted...
  • Page 46 OF INCIDENTAL OR CONSEQUENTIAL DURATION OF THIS LIMITED WARRANTY. IN DAMAGES, SO THE ABOVE LIMITATIONS AND NO EVENT SHALL SAMSUNG BE LIABLE FOR DISCLAIMERS MAY NOT APPLY TO YOU. DAMAGES IN EXCESS OF THE PURCHASE For PRA Only, Printing NOT approved by Technical Writing Team...
  • Page 47 DISTRIBUTED BY SAMSUNG OR OTHERWISE. advertising, presentations or otherwise, on RESPONSIBILITY FOR THE QUALITY, behalf of SAMSUNG regarding the Products or CAPABILITIES, OPERATIONS, PERFORMANCE this Limited Warranty. AND SUITABILITY OF ANY SUCH For PRA Only, Printing NOT approved by Technical Writing Team...
  • Page 48 The ALL DISPUTES WITH SAMSUNG ARISING IN arbitration shall be conducted according to the ANY WAY FROM THIS LIMITED WARRANTY American Arbitration Association (AAA)
  • Page 49 $50.00 of such fees, arises from the Product’s sale, condition or whichever is less, and SAMSUNG shall pay the performance. remainder of such fees. Administrative, facility For PRA Only, Printing NOT approved by Technical Writing Team...
  • Page 50 “Settings;” (iii) on a label on the back of the SAMSUNG no later than 30 calendar days Product beneath the battery, if the battery from the date of the first consumer is removable;...
  • Page 51 Limited Warranty. other problems of this sort, it is recommended Severability that the device be returned to Samsung’s Customer Care Center for an Extended File If any portion of this Limited Warranty is held to System (EFS) Clear which will eliminate all user...
  • Page 52 License Agreement ("EULA") is a legal Phone: 1-800-SAMSUNG agreement between you (either an individual or Phone: 1-888-987-HELP (4357) a single entity) and Samsung Electronics Co., No reproduction in whole or in part allowed Ltd. ("Samsung") for software, owned by without prior written approval. Specifications...
  • Page 53 NOT USE THE DEVICE OR THE SOFTWARE. original. 1. GRANT OF LICENSE. Samsung grants you Certain items of the Software may be subject to the following rights provided that you comply open source licenses. The open source license...
  • Page 54 Samsung 4. CONSENT TO USE OF DATA. You agree or its suppliers own the title, copyright and other that Samsung and its affiliates may collect and intellectual property rights in the Software. The use technical information gathered as part of Software is licensed, not sold.
  • Page 55 Sprint_LT02_IIB_.book Page 55 Thursday, August 15, 2013 4:01 PM Samsung’s Privacy Policy, which can be viewed to all and any component of the Update that Samsung may provide to you or make available http://account.samsung.com/membership/ to you after the date you obtain your initial copy of the Software, unless we provide other terms along with such Update.
  • Page 56 Sprint_LT02_IIB_.book Page 56 Thursday, August 15, 2013 4:01 PM carrier, and such Software updates will be downloads, then you should choose the “Wi-Fi governed by your contractual relationship with Only” option in the Setting. (Regardless of the your network carrier. option you choose, the “Automatic Update”...
  • Page 57 EULA) and you may not retain any copies of the Samsung if you fail to comply with any of the Software. The transfer may not be an indirect terms and conditions of this EULA. Upon transfer, such as a consignment.
  • Page 58 AND ON AN "AS AVAILABLE" BASIS, IMPLIED WARRANTIES, SO THE ABOVE WITHOUT WARRANTIES OF ANY KIND FROM EXCLUSIONS OR LIMITATIONS MAY NOT SAMSUNG, EITHER EXPRESS OR IMPLIED. TO APPLY TO YOU. NO ADVICE OR THE FULLEST EXTENT POSSIBLE PURSUANT INFORMATION, WHETHER ORAL OR...
  • Page 59 You agree any content, advertising, products, services, or that Samsung shall not be responsible or liable, other materials on or available from such directly or indirectly, for any damage or loss, applications.
  • Page 60 12. SAMSUNG APPLICATIONS. Certain or unknowingly, to such third-party application Samsung applications and services may be provider, will be subject to such third party included with, or downloaded to, this mobile application provider's privacy policy, if such a device.
  • Page 61 Sprint_LT02_IIB_.book Page 61 Thursday, August 15, 2013 4:01 PM be set forth in separate Samsung Account LIMITED TO DAMAGES CAUSED BY OR terms and conditions and privacy policies. RELATED TO ERRORS, OMISSIONS, There are non-Samsung Account applications INTERRUPTIONS, DEFECTS, DELAY IN...
  • Page 62 Sprint_LT02_IIB_.book Page 62 Thursday, August 15, 2013 4:01 PM FOREGOING, SAMSUNG ELECTRONIC CO.'S MAXIMUM EXTENT PERMITTED BY TOTAL LIABILITY TO YOU FOR ALL LOSSES, APPLICABLE LAW, EVEN IF ANY REMEDY DAMAGES, CAUSES OF ACTION, INCLUDING FAILS ITS ESSENTIAL PURPOSE. BUT NOT LIMITED TO THOSE BASED ON 14.
  • Page 63 Texas, without regard to (b) United States residents. ALL DISPUTES its conflict of law provisions. This EULA shall not WITH SAMSUNG ARISING IN ANY WAY FROM be governed by the UN Convention on THIS EULA OR YOUR USE OF THE...
  • Page 64 American Arbitration Association (AAA) may not grant Samsung its attorney fees, expert Commercial Arbitration Rules applicable to witness fees or costs unless it is determined that consumer disputes.
  • Page 65 (iv) on the outside providing notice to Samsung no later than 30 of the device if the battery is not removable). calendar days from the date of the first Alternatively, you may opt out by calling consumer purchaser’s purchase of this device.
  • Page 66 17. ENTIRE AGREEMENT; SEVERABILITY. This EULA is the entire agreement between you and Samsung relating to the Software and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA.
  • Page 67 Sprint_LT02_IIB_.book Page 67 Thursday, August 15, 2013 4:01 PM Basic Definitions General Terms and In this document: (1) “we,” “us,” “our,” and Conditions of Service “Sprint” mean Sprint Solutions, Inc., as contracting agent on behalf of the applicable Sprint affiliated entities providing the products Please note that these terms may not be and Services;...
  • Page 68 Sprint_LT02_IIB_.book Page 68 Thursday, August 15, 2013 4:01 PM also includes any other product or service that Agreement, which includes but is not limited to we offer or provide to you that references these the following: (i) the subscriber agreement and General Terms and Conditions of Service transaction materials that you receive and (“Ts&Cs”).
  • Page 69 Sprint_LT02_IIB_.book Page 69 Thursday, August 15, 2013 4:01 PM that you carefully read all of the terms of company’s services (for example, cable the Agreement. services, home phone services, etc.). The additional terms for bundled Services may Additional Terms either modify or replace certain provisions in Additional terms will apply when you use these Ts&Cs, including terms relating to certain applications, programs, Devices, and...
  • Page 70 Sprint_LT02_IIB_.book Page 70 Thursday, August 15, 2013 4:01 PM association, or organization and Sprint. The When You Accept The Agreement discount will be zero after your agreement or You must have the legal capacity to accept the your organization’s agreement with Sprint ends. Agreement.
  • Page 71 Sprint_LT02_IIB_.book Page 71 Thursday, August 15, 2013 4:01 PM Term Commitments & Early Termination Commitment. Early Termination Fees are a Fees part of our rates. Any Term Commitment, the length of the Term Commitment, and the Sprint provides a variety of Services, some of applicable Early Termination Fee amounts and which require you to maintain Your Services on proration will be disclosed to you during the...
  • Page 72 Sprint_LT02_IIB_.book Page 72 Thursday, August 15, 2013 4:01 PM As explained directly below, there are instances Our Right To Change The Agreement & when you will not be responsible for an Early Your Related Rights Termination Fee for terminating Services early. We may change any part of the Agreement at any time, including, but not limited to, When You Don’t Have To Pay An Early...
  • Page 73 Sprint_LT02_IIB_.book Page 73 Thursday, August 15, 2013 4:01 PM Under The Agreement” section). If a Fee will apply if you terminate Services before change we make to the Agreement is the end of any applicable Term Commitment. material and has a material adverse effect Our Right To Suspend Or Terminate on Services under your Term Commitment, Services...
  • Page 74 Sprint_LT02_IIB_.book Page 74 Thursday, August 15, 2013 4:01 PM and Policies; (g) breaching, failing to follow, or Your Right To Change Services & When abusing the Agreement or Policies; (h) Changes Are Effective providing false, inaccurate, dated, or unverifiable The account holder can typically change identification or credit information or becoming Services upon request.
  • Page 75 Sprint_LT02_IIB_.book Page 75 Thursday, August 15, 2013 4:01 PM Commitment. You are responsible for any charges billed or incurred prior to deactivation. If changes to your Services made by a person Services are terminated before the end of your you authorize, and those changes will be invoicing cycle, we won’t prorate charges to the treated as modifications to this Agreement.
  • Page 76 Sprint_LT02_IIB_.book Page 76 Thursday, August 15, 2013 4:01 PM that we may request or complete any any credit reporting agency or industry applications that we may provide you to clearinghouse. facilitate our review. We rely on the credit Account Spending Limits (“ASL”) information you furnish, credit bureau reports or An ASL is a temporary or permanent limit other data available from commercial credit...
  • Page 77 Sprint_LT02_IIB_.book Page 77 Thursday, August 15, 2013 4:01 PM benefit only and should not be relied on by you our other funds and it won’t earn interest, and to manage usage. we reserve the right to return the Deposit as a credit on your invoice at anytime.
  • Page 78 Sprint_LT02_IIB_.book Page 78 Thursday, August 15, 2013 4:01 PM property, or Services; or (b) in any way The only warranties on your Device are the prohibited by the terms of our Services, the limited warranties given to you by the Agreement, or our Policies.
  • Page 79 Sprint_LT02_IIB_.book Page 79 Thursday, August 15, 2013 4:01 PM proprietary, ownership, or other rights to any Porting/Transferring Phone Numbers phone number, identification number, email We don’t guarantee that number transfers to or address, or other identifier that we assign to you, from us will be successful.
  • Page 80 Sprint_LT02_IIB_.book Page 80 Thursday, August 15, 2013 4:01 PM depend on the radio transmissions your Device our control (for example, network can pick up and Services you’ve chosen. problems, network or Internet congestion, Our coverage maps provide high level software, signal strength, your Device, estimates of our coverage areas when structures, buildings, weather, geography, using Services outdoors under optimal...
  • Page 81 Sprint_LT02_IIB_.book Page 81 Thursday, August 15, 2013 4:01 PM unable to use your Device in any manner until Your Device will generally indicate when you’re the software update is complete. roaming. Depending on your Services, separate charges or limits on the amount of minutes Roaming used while roaming may apply.
  • Page 82 Sprint_LT02_IIB_.book Page 82 Thursday, August 15, 2013 4:01 PM Content is available from us or our vendors, for any Data Content. We are not responsible for while other Data Content can be accessed from any damage caused by any Data Content that others (for example, third party websites, you access through your Services, that you load games, ringers, applications, etc.).
  • Page 83 Sprint_LT02_IIB_.book Page 83 Thursday, August 15, 2013 4:01 PM transmitted over our networks, or stored by routers, Data Link, etc.), you can’t use our data Sprint may be deleted, modified, or damaged. Services: (1) with server devices or host You may not be able to make or receive voice computer applications or other systems that calls while using data Services.
  • Page 84 Sprint_LT02_IIB_.book Page 84 Thursday, August 15, 2013 4:01 PM purpose (for example, with “phone as modem” decompile, or disassemble the software. Sprint plans, Sprint Mobile Broadband card plans, may revoke this license at any time. wireless router plans, etc.). Fees, Activation & Miscellaneous Charges Software License Based on our Policies, we may charge If Sprint provides you software as part of the...
  • Page 85 Sprint_LT02_IIB_.book Page 85 Thursday, August 15, 2013 4:01 PM Account & Service Charges account holder) allow end users to access or use your Devices, you authorize end users to You are responsible for all charges access, download, and use Services. You may associated with your account and the have the opportunity to purchase Services on a Services on your account, no matter who...
  • Page 86 Sprint_LT02_IIB_.book Page 86 Thursday, August 15, 2013 4:01 PM each bill cycle. Information regarding your bill press “End” or the network connection cycle for subscription Services will be provided otherwise breaks. You’re charged for all calls when you order the Services. For Services that connect, even to answering machines, offered on a per-day basis, you will generally be voicemail, or voice transcription services.
  • Page 87 Sprint_LT02_IIB_.book Page 87 Thursday, August 15, 2013 4:01 PM the maximum duration is exceeded. Rates that seconds after completion of a communication vary based on the time of access will be to which no participant responds. Subsequent determined based on the location of the push-to-talk communications are considered network equipment providing service and not new calls.
  • Page 88 Sprint_LT02_IIB_.book Page 88 Thursday, August 15, 2013 4:01 PM Data Usage: Unless we specifically tell you the next cent. You are charged for all data otherwise, data usage is measured in bytes, directed to your Device’s Internet address, kilobytes, megabytes, and gigabytes—not in including data sessions you did not initiate and minutes/time.
  • Page 89 Sprint_LT02_IIB_.book Page 89 Thursday, August 15, 2013 4:01 PM Data Content itself (game, ringer, etc.). Data in which they’re incurred). Some usage used and charged to you will vary widely, even charges, such as those that depend on usage between identical actions or data sessions. information from a third party, may be billed in Estimates of data usage—for example, the size subsequent bill cycles and result in higher than...
  • Page 90 Sprint_LT02_IIB_.book Page 90 Thursday, August 15, 2013 4:01 PM category. If you choose Internet billing, you will to the highest amount permitted by law, for not receive paper bills. returned checks or other payments paid by you and denied for any reason by a financial Your Payments;...
  • Page 91 Sprint_LT02_IIB_.book Page 91 Thursday, August 15, 2013 4:01 PM time without advance notice. If you’re claiming will be provided on your invoice and may any tax exemption, you must provide us with a vary depending upon the location of the valid exemption certificate.
  • Page 92 Sprint_LT02_IIB_.book Page 92 Thursday, August 15, 2013 4:01 PM existing Surcharges. Information on Surcharges Protecting Our Network & Services is provided during the sales transaction and is We can take any action to: (1) protect our available on our website. networks, our rights and interests, or the rights of others;...
  • Page 93 Sprint_LT02_IIB_.book Page 93 Thursday, August 15, 2013 4:01 PM see our Acceptable Use Policy and Visitors account information by establishing a personal Agreement at our website. identification number (“PIN”). You may also set a backup security question and answer in the Your Privacy event you forget your PIN.
  • Page 94 Sprint_LT02_IIB_.book Page 94 Thursday, August 15, 2013 4:01 PM other available means, including text message, dedicated Sprint representative, we may rely on email, fax, recorded message, mobile, contacting your pre-established point of contact residential or business phone, or mail. as the standard authentication measure. CPNI: As we provide telecommunications Third-Party Applications: If you use a third- products and Services to you (the account...
  • Page 95 Sprint_LT02_IIB_.book Page 95 Thursday, August 15, 2013 4:01 PM and policies, including its privacy policy. Be contractors, or vendors may access all of the sure that you have reviewed and are information on your Device. If you exchange, comfortable with the third party’s policies before return, or recycle your Device through us, we using its application on your device.
  • Page 96 Sprint_LT02_IIB_.book Page 96 Thursday, August 15, 2013 4:01 PM landscape, and topography) can significantly 911 Or Other Emergency Calls impact the ability to access your Device’s Public safety officials advise that when location information and use of location- making 911 or other emergency calls, you enabled services.
  • Page 97 Sprint_LT02_IIB_.book Page 97 Thursday, August 15, 2013 4:01 PM where enabled by local emergency authorities— If Your Device Is Lost or Stolen uses GPS technology to provide location Call us immediately if your Device is lost or information. Even when available, however, stolen because you may be responsible for E911 does not always provide accurate location usage charges before you notify us of the...
  • Page 98 Sprint_LT02_IIB_.book Page 98 Thursday, August 15, 2013 4:01 PM Disclaimer of Warranties APPLICATIONS ON AN “AS IS” BASIS WITH ALL FAULTS, ERRORS, AND DEFECTS. UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO You Agree We Are Not Responsible For REPRESENTATIONS OR WARRANTIES, Certain Problems EXPRESS OR IMPLIED, INCLUDING (TO THE...
  • Page 99 Sprint_LT02_IIB_.book Page 99 Thursday, August 15, 2013 4:01 PM any health-related claims relating to our audio; or (i) things beyond our control, including Services; (d) Data Content or information acts of God (for example, weather-related accessed while using our Services; (e) an phenomena, fire, earthquake, hurricane, etc.), interruption or failure in accessing or attempting riot, strike, war, terrorism, or government orders...
  • Page 100 Sprint_LT02_IIB_.book Page 100 Thursday, August 15, 2013 4:01 PM You Agree Our Liability Is Limited - No LOST PROFITS, LOSS OF BUSINESS, OR Consequential Damages. COST OF REPLACEMENT PRODUCTS OR SERVICES. TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR DISPUTE RESOLUTION ANY CLAIMS THAT YOU MAY HAVE AGAINST AND ARBITRATION...
  • Page 101 Sprint_LT02_IIB_.book Page 101 Thursday, August 15, 2013 4:01 PM binding arbitration or small claims court, In arbitration, there is no judge or jury. instead of courts of general jurisdiction. Instead Disputes are decided by a neutral third-party arbitrator in a more informal Mandatory Arbitration and Waiver of process than in court.
  • Page 102 Sprint_LT02_IIB_.book Page 102 Thursday, August 15, 2013 4:01 PM policies, contract practices (including between you and Sprint, whether based in enforceability), service claims, privacy, or contract, tort, statute, fraud, misrepresentation, advertising, even if the claim arises after advertising claims or any other legal theory; Services have terminated.
  • Page 103 Sprint_LT02_IIB_.book Page 103 Thursday, August 15, 2013 4:01 PM a written description of the problem and commencing an arbitration or small claims relevant documents and supporting action. information; and (b) a statement of the If an agreement cannot be reached within specific relief sought.
  • Page 104 Sprint_LT02_IIB_.book Page 104 Thursday, August 15, 2013 4:01 PM Rules & Procedures (the “JAMS Rules”), as provision. We each agree that the FAA’s modified by this agreement to arbitrate, provisions—not state law—govern all including the rules about the filing, questions of whether a Dispute is subject to administration, discovery and arbitrator fees.
  • Page 105 Sprint_LT02_IIB_.book Page 105 Thursday, August 15, 2013 4:01 PM necessary to provide relief warranted by that (4) We each are responsible for our party’s individual claim. YOU AND SPRINT respective costs, including our respective AGREE THAT EACH MAY BRING counsel, experts, and witnesses. Sprint will CLAIMS AGAINST THE OTHER ONLY IN pay for any filing or case management fees AN INDIVIDUAL CAPACITY, AND NOT AS...
  • Page 106 Sprint_LT02_IIB_.book Page 106 Thursday, August 15, 2013 4:01 PM (6) As an alternative to arbitration, we may COUTERCLAIM OR ANY OTHER COURT resolve Disputes in small claims court in the PROCEEDING, WE EACH AGREE THAT TO county of your most recent billing address. In THE EXTENT ALLOWED BY LAW, THERE WILL addition, this arbitration agreement does not NOT BE A JURY TRIAL OR CLASS ACTION...
  • Page 107 Sprint_LT02_IIB_.book Page 107 Thursday, August 15, 2013 4:01 PM Indemnification Agreement, any applicable law or regulation, or the rights of any third party. You agree to indemnify, defend, and hold Sprint and our subsidiaries, affiliates, parent Providing Notice To Each Other Under The companies, vendors, suppliers, and licensors Agreement harmless from any claims arising out of or...
  • Page 108 Sprint_LT02_IIB_.book Page 108 Thursday, August 15, 2013 4:01 PM number you’ve provided us, or by text message other electronic address that you provide to on your Device. Sprint is your private address and is not accessible to unauthorized third parties. For Contacting You Regarding Billing and attempts to collect unpaid charges, you agree Collections...
  • Page 109 Sprint_LT02_IIB_.book Page 109 Thursday, August 15, 2013 4:01 PM Other Important Terms and predecessors and successors in interest. You can’t assign the Agreement or any of your Subject to federal law or unless the Agreement rights or duties under it, unless we agree to the specifically provides otherwise, this Agreement assignment.
  • Page 110 Sprint_LT02_IIB_.book Page 110 Thursday, August 15, 2013 4:01 PM dispute resolution, no class action, no jury trial) survive termination of Services. [End General Terms and Conditions of Service] For PRA Only, Printing NOT approved by Technical Writing Team General Terms and Conditions of Service v.7-1-13...
  • Page 111 Sprint_LT02_IIB_.book Page 111 Thursday, August 15, 2013 4:01 PM Important Message From Sprint Important Information about this device’s visit may place “cookies” or other files on “open” architecture. This device is an your device when you visit them. “open” device. What that means is that you Downloaded applications or software may are free to use it to access the Internet as access, use or share information on your...
  • Page 112 Sprint_LT02_IIB_.book Page 112 Thursday, August 15, 2013 4:01 PM Important Message From Sprint device). Sprint also will not be able to provide you credits for applications or software that you download from sources other than Sprint. And, Sprint is not liable for the websites you visit or anything you download or cause to be downloaded to your device.
  • Page 113 Sprint_LT02_IIB_.book Page 113 Thursday, August 15, 2013 4:01 PM ©2013 Sprint. Sprint and the logo are trademarks of Sprint. For PRA Only, Printing NOT approved by Technical Writing Team GH68-39460C Printed in China Other marks are the property of their respective owners. SPT_LT02_IIB_Eng_TE_081513_F2...

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