Advertisement
Available languages
Available languages
4-599-1 06-21
SONY®
LIMITED WARRANTY
U.S. and Canada only - 1 year
Video & Audio
Sony Electronics Inc. solely
for purchases made
in the United States
and
Sony
at
Canada Ltd. solely for purchases made in Canada (collectively
"Sony'1
warrants this
product
against defects in material or workmanship for
the
original owner and
any
subsequent end user owner(s) (''You" or ''Your") for the time period set forth
above as
set forth
herein.
Pursuant to this Limited Warranty, Sony
will,
at its
option, (i)
repair the
product
using
new or refurbished parts or (ii) replace the product with a new
or recertified/refurbished
product of the same (or similar) model. For purposes of this Limited Warranty, "recertified" or "refurbished" means a product or part that has been returned to its original
specifications. In the event of a defect, these are Your exclusive remedies. Sony does not warrant that the operation of the product will be uninterrupted or
error-free.
Term: For the time period set forth above from the original date of purchase of the product when purchased directly from Sony or Sony authorized dealer (To
determine if a dealer is in the Sony authorized dealer network, please visit US: www.sony.com/retailers;
Canada:
https://dealerlocator.sony.ca/locator; or contact
Sony directly), Sony will, at its option, repair or replace with a new, recertified or refurbished product or part, any product or part determined to be defective.
This Limited Warranty covers only the hardware components packaged with the product.
It
does not cover separate accessories, technical assistance for hardware
or software usage and it does not cover any software products whether or not contained in the product, and other included content; any such software or other included
content is provided "AS IS" unless expressly provided for in any enclosed software Limited Warranty or End User License Agreement. Please refer to the End User
License Agreement(s) included with the product for Your rights and obligations with respect to the software or other included content. If You purchased an extended
service plan, please refer to the service plan for the coverage, duration and terms of service. Extended service plans are not governed by this Limited Warranty.
To obtain warranty service, You must deliver the product, in
e~her
its original packaging or packaging affording an equal degree of protection to a Sony authorized service center
together with a dated purchase receipt in order to obtain warranty service. Sony cannot guarantee that
~
will be able to repair any product under this warranty or make a product
exchange without risk to or loss of software or data. It is Your responsibility to remove or backup any removable media or
parts,
data, software or other materials You may
have stored or preserved on Your product. It is likely that any media or
parts,
data, software, or other materials (like pictures, music, videos, etc.) will be lost or reformatted
during service and Sony will not be responsible for any such damage or loss. Contact the following for specific instructions on how to obtain warranty service for Your
product:
For purchases made in the UNITED STATES:
Visit Sony's Website: www.sony.com/support
Or call the Customer Experience Center: 1-800-222-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony's Website
For purchases made in CANADA:
Visit Sony's Website: www.sony.ca/support
Or call the Customer Experience
Center:
1-877-899-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go
to
Sony's Website
On-site service for televisions of certain dimensions may be available to a customer living within a 50km radius of an authorized Sony service facility, provided the
residence can be accessed by an on-road service vehicle.
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair,
replacement
part or replacement, recertified or refurbished product
for
the
remainder of the original Limited Warranty period or for ninety (90) days, whichever is
longer.
Any parts or product replaced under this Limited Warranty will become
the property of Sony. Any replacement, recertified or refurbished product provided under this Limited Warranty may, at Sony's option, vary in color and/or cosmetic
design from the original product and may not include any original engraving or similar customization/personalization.
Sony is not responsible for, and this Limited Warranty does not cover,
any
damage
arising
from a failure to operate the product within its intended uses, or otherwise follow
the owner's manual and safety instructions relating to the product's use and installation. This Limited Warranty only covers product issues caused by defects in material or
workmanship during ordinary consumer use. This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including
non-authorized online auctions), or issues due to: (i) outdoor exposure and other acts of nature; (ii) power surges; (iii) accidental damage; (iv) abuse; (v) limitations of technology;
(vi) cosmetic damage; (vii) contact with
liquid,
heat, humidity or perspiration, sand,
smoke,
or foreign materials; (viii) use of parts or supplies not sold or authorized by
Sony;
(ix)
servicing not authorized or performed by Sony or
a
Sony authorized service center; (x) computer or internet viruses, bugs, worms, or Trojan Horses; (xi) malfunctions due to
peripherals/accessories; (xii) modifications of or to any part of the product, including "rooting" or other modifications to control the behavior of the product or any factory installed
operating system; (xiii) consumable parts such as batteries; or (xiv) any product where the factory-applied serial number has been altered or removed from the product. Further,
to the extent this product incorporates use of a display, please note that a display contains hundreds of thousands of individual pixels, and displays typically contain a small
number of pixels that do not function
properly.
This Limited Warranty does not cover up to
.01%
pixel outages (small dot picture elements that are dark or incorrectly illuminated).
This Limited Warranty does not cover Sony products sold "AS IS" or "WITH ALL FAULTS" or consumables (such as fuses or disposable batteries). Sony will not
replace missing components from any package purchased "Open Box" or "AS IS". This Limited Warranty is valid only in the United States and Canada (as applicable).
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL
PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an
implied warranty
lasts,
so the above
limitations or exclusions may not apply to You. This Limited Warranty gives You specific legal rights and You may have other rights which vary
from
jurisdiction to jurisdiction.
For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a
dispute related to the product arise.
What Happens If We Have A Dispute: Should a dispute or claim arise related
to
the
product,
Your purchase and/or use of the product, the terms of this Limited
Warranty, or any service provided under the terms of this Limited Warranty (including
any
repair or replacement) ("Dispute"), You and Sony agree that the Dispute
shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE
GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT. You also agree that ANY
DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. Despite the
above,
You
have the right to litigate any Dispute
on
an individual basis in small claims court or other similar court of limited jurisdiction, to the extent the amount at issue does
not exceed $15,000, and as long as
such
court has proper jurisdiction and all other
requirements
(including
the
amount in controversy) are satisfied.
Arbitration Instructions. To begin Arbitration, either You or Sony must make a written demand to the other
for
arbitration.
The Arbitration will take place before a single
arbitrator. The arbitration will be administered in keeping with the Expedited Procedures of the Commercial Arbitration Rules and the Supplementary Proceedings
for Consumer-Related disputes
("Rules")
of the American Arbitration Association ("AAA"), when applicable and in effect when
the
claim is filed. You may get a copy
of AAA's Rules by contacting AAA at
(BOO)
778-7879 or visiting www.adr.org. The filing fees to begin and carry out
arbitration
will be shared between You and Sony,
but in no event shall Your fees ever exceed the amount allowable by the special rules for Consumers Disputes provided for by AAA, at which point Sony will
cover
all additional administrative
fees and
expenses.
This does not
prohibit
the Arbitrator from
giving
the winning party their fees
and
expenses of the
arbitration
when
appropriate pursuant
to
the Rules. Unless You
and
Sony agree
differently,
the
arbitration
will take place in the county and state where You live, and applicable
federal
or state law shall govern the
substance
of
any
Dispute during the
arbitration.
However, the Federal Arbitration Act, 9 U.S.C.
§
1, et seq., will govern the arbitration itself
and not any
state
law on arbitration. The Arbitrator's decision will be binding
and
final
,
except for a limited
right
of appeal under the Federal Arbitration Act.
Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION, THEN: (1) You
must
notify Sony in writing within
30
days of the date that You purchased the product; (2) Your written notification must be mailed to Sony Electronics
Inc.,
16535 Via Esprillo, MZ
1105,
San Diego CA
92127, Attn: Legal Department; AND (3) Your written notification must include (a) Your NAME,
(b)
Your ADDRESS,
(c)
the DATE You purchased the product, and
(d)
a
clear
statement that "YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR BE BOUND
BY THE CLASS ACTION WAIVER:'
Opting
out of
this
dispute
resolution
procedure will not
affect
the coverage
of
the
Limited Warranty in
any
way,
and
You will
continue
to
enjoy
the
benefits of the Limited Warranty.
Advertisement
