Remote Control; I.link Interface - Pioneer VSX-AX2AV-G Operating Instructions Manual

Additional information
Symptom
When playing Dolby Digital or
DTS sources, the receiver's
format indicators do not light.
When playing certain discs, none
of the receiver's format
indicators light.
When playing a disc, the
2 PL II or Neo:6 indicator lights
on the receiver.
During playback of a Surround
EX or DTS ES source on the SBch
AUTO setting, the EX and ES
indicators don't light, or the
signal is not properly processed.
During playback of DVD-Audio,
the display shows PCM.

Remote control

Symptom
Cannot be remote controlled.
Other components can't be
operated with the system remote.
The SR cable is connected, but
the connected components can't
be operated with the remote.

i.LINK interface

Symptom
No sound is output.
The i.LINK indicator does not
light up even when an i.LINK-
equipped component is selected.
PQLS OFF or PQLS ON is
displayed temporarily on your
player and the sound output is
discontinued.
The program format indicators
don't disappear when SACD
playback stops.
Remedy
• Check that the player is connected using a digital connection.
• Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 29).
• Check that the player isn't set up so that Dolby Digital and DTS sources are converted to PCM.
• Ensure that if there are several audio tracks on the disc, the Dolby Digital or DTS is selected.
• The disc may not contain 5.1/6.1 channel material. Check the disc packaging for more on what audio
tracks are recorded on the disc.
• Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 29).
• If a two channel soundtrack is currently playing (including Dolby Surround encoded), then this is not a
malfunction. Check the disc packaging for details about the audio tracks available.
•The source may be Dolby Surround EX / DTS ES software, but it has no flag to indicate it is 6.1
compatible. Set to SBch ON (see Using surround back channel processing on page 30) then switch to the
THX Surround EX or Standard EX listening mode (see Listening in surround sound on page 27).
•This will occur when playing DVD-Audio material over the HDMI connection. This is not a malfunction.
Remedy
• Try replacing the batteries in the remote control (see Loading the batteries on page 6).
• Be sure to operate within 7 meters and a 30º angle of the remote sensor on the front panel (see Operating
range of remote control unit on page 23).
• Check that there are no obstacles between the receiver and the remote control.
• Make sure that there is no fluorescent or other strong light shining on to the remote sensor.
• Check the connections of the CONTROL IN jack (see Operating other Pioneer components with this unit's
sensor on page 72).
• If the battery ran down, the preset codes may have been cleared. Re-enter the preset codes.
• The preset code may be incorrect. Redo the procedure for entering preset codes.
• Reinsert the SR cable, making sure it's connected to the right jack (see Using this receiver with a Pioneer
plasma display on page 57).
• Make sure that there is an analog connection between the units. This is necessary for the SR feature to
work.
• Check that the other component is made by Pioneer. The SR feature only works with Pioneer equipment.
• Check that the IR receiver setting in Multi-Room and IR receiver setup on page 62 is correct.
Remedy
• Check that the source player is compatible with i.LINK audio.
• Check the output settings of the source player.
• Make sure that i.LINK or AUTO is selected using the SIGNAL SELECT button (see Choosing the input
signal on page 29).
• Make sure that i.LINK or AUTO is selected using the SIGNAL SELECT button (see Choosing the input
signal on page 29).
• Check the i.LINK connections; use an i.LINK cable of less than 3.5 m.
• Check that the source components conforms to the i.LINK Audio format.
• Make sure that all components connected between the receiver and the source are switched on.
• During playback through an i.LINK connection, if you change the settings for other i.LINK components,
the sound will be discontinued momentarily. This is not a malfunction.
• The program format indicators remain lit until another format source is input. This is not a malfunction.
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