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Music files saved on an SD Card won't display in Nintendo 3DS Sound.
• Make sure the files are in a format compatible with Nintendo 3DS Sound (see the troubleshooting step below for compatible
file formats).
• Make sure the files are not saved in the "Private" folder inside the "Nintendo 3DS" folder on the SD Card (this folder is visible when
viewing the SD Card contents on a PC). The contents of this folder are not visible in Nintendo 3DS Sound.
Music files saved on an SD Card won't play in Nintendo 3DS Sound.
• Check to make sure the files are in a format compatible with Nintendo 3DS Sound. The files must be in the following format:
AAC files with .m4a, .mp4, and .3gp extensions, or MP3 files with .mp3 extensions.
Bit rate of 16kbps - 320kbps and sampling frequency of 32kHz - 48kHz.
NOTE: The New Nintendo 2DS XL cannot play copy-protected music files.
If your system still does not operate correctly after reviewing the above problems and solutions, see the
last page of this manual to find the help desk of the re-seller.
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