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Error message
If you experience any problem while using your mobile phone, please refer
to the following checklist. If the problem still persists, contact your dealer or
nearest carrier.
When the "Insert SIM" message appears:
Make sure the SIM card is correctly installed. Check to see if the SIM card
is working properly. If it does not work, try to clean the contact points of the
card. If it is out of order, take it to the nearest carrier.
When the "Input phone lock code" message appears in Phone locked
state:
Enter the phone password. The default password is"0000". If you cannot
remember the password, contact the nearest carrier.
When the "Input PIN" message appears:
Input PIN. If you cannot remember it, contact the nearest carrier. You
cannot receive calls if your mobile phone becomes locked after entering the
incorrect PIN on SIM dependency consecutive attempts.
When the "No Service" or "Network Search" appears:
If you cannot make/receive a call when you are indoors or undergrounds
where the signal strength is poor, move toward a window or go out to an
open area. If you still cannot make a connection, contact the nearest carrier.
Troubleshooting checklist
When audio quality is poor:
End a call and try again.
When the other party cannot hear you speaking:
Your phone may be set to MUTE. Disable the MUTE function.
When battery lifetime is shorter than usual:
This may happen when you are in an area with low signal strength. Turn off
your phone when it is not in use. Change the battery when battery energy
is exhausted.
When your mobile phone does not turn on:
Make sure your battery is charged. Check to see if your phone works while
recharging the battery.
When you are unable to send a message:
Either you are not registered to receive an SMS service, or you may be in
an area where your network service provider cannot provide such a service.
When you are unable to make a call:
Your phone may be set to "fixed dial." Cancel the "fixed dial" function.
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