Set Up Visual Voicemail - Cisco 8811 Administration Manual

Softkey
Intercept
Set Watch
TransVM
Divert All
Intercept, Set Watch, and Divert All should only be configured for a manager phone in proxy line mode.
Note
The following procedure is an overview of the steps required.
Procedure
Step 1 Configure the phones and users.
Step 2 Associate the phones to the users.
Step 3 Activate the Cisco IP Manager Assistant service in the Service Activation window.
Step 4
Configure system administration parameters.
Step 5 If required, configure IPMA clusterwide services parameters.
Step 6 (Optional) Configure the user CAPF profile
Step 7 (Optional) Configure the IPMA service parameters for security
Step 8
Stop and restart the IPMA service.
Step 9 Configure phone parameter, manager, and assistant settings, including the softkey templates.
Step 10 Configure Cisco Unified Communications Manager Assistant application.
Step 11 Configure dial rules.
Step 12 Install the Assistant Console application.
Step 13 Configure the manager and assistant console applications.

Set up Visual Voicemail

Visual Voicemail is configured for all Cisco IP Phones or to an individual user or group of users, from the
Cisco Unified Communications Manager Administration.
Call State
All states
All states
Ringing, Connected, On Hold
All states
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
Phone Feature Configuration
Description
Divert a call from the assistant's
phone to the manager's phone and
auto answer it.
View the status of call handled by
an assistant.
Redirect the selected call to the
manager's voice mail.
Divert all calls that are routed to
the manager to a preconfigured
target.
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