Troubleshooting; Customer Support - Electrohome CR61 User Manual

TROUBLESHOOTING

CR61 - CR62 - CR63 - CR64
Please consult the Troubleshooting chart below before communicating with ELECTROHOME

Customer Support.

SYMPTOM
GENERAL
No Display
RADIO
No Sound
Noise or sound distorted on FM
CLOCK
Incorrect time
Alarm does not turn on
Radio alarm triggers buzzer
alarm
POSSIBLE CAUSE
Power Cord not plugged in to wall
outlet or to clock
Screen brightness is set to OFF
Screen brightness is set to LOW
Radio is not on
Volume is at minimum setting
FM antenna is not fully extended
Clock not set to correct time zone
Battery is inserted incorrectly,
or depleted
Alarm is not set to turn on
Clock is set to incorrect time
Alarm time is not set
3.5mm cable is connected to
Aux In
20
POSSIBLE SOLUTION
Ensure power cord is firmly
connected
Tap SNOOZE/DIMMER button to
change LCD brightness
Low brightness is best for darker
environments. Tap SNOOZE/
DIMMER button to change LCD
brightness
Press the RADIO ON/OFF button
Press the VOLUME UP button
Unroll and extend the antenna
Set correct time zone and ensure
clock is set to correct time
Check/replace the battery and
ensure time is set to correct time
Slide Alarm 1 or Alarm 2 toggle
to Music or Bell position to
enable
Set the time to correct time
Set alarm time for Alarm 1 or
Alarm 2
Remove 3.5mm cable from Aux
In when using radio alarm