Dell KM7171 User Manual page 26

Mouse pointer
does not move
Left/right buttons
doesn't work
Wireless
connection is lost
Unable to pair the
mouse with the
computer
The mouse
pointer freezes
No response
when the left
or right mouse
button is pressed
Previously paired
mouse no longer
works on the
computer
Wireless pairing
error message is
received while
pairing the
mouse with the
computer
1 Check the battery level.
•
If the mouse uses a
rechargeable battery,
make sure the battery is
fully charged.
•
If the battery is
exhausted, replace it with
a new one.
2 Turn the mouse off then on.
•
Check if the battery
status light is flashing
amber 10 times,
indicating the battery
power is low. If the
battery is fully depleted,
the battery status light
will not turn on.
3 Restart your computer.
1 Check the battery level.
•
If the mouse uses a
rechargeable battery,
make sure the battery is
fully charged.
•
If the battery is
exhausted, replace it with
a new one.
2 Turn the mouse off then on.
•
Check if the battery
status light is flashing
amber 10 times,
indicating the battery
power is low. If the
battery is fully depleted,
the battery status light
will not turn on.
3 Restart your computer.
26