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Chapter 1 Maintenance
4.
Troubleshooting
If this system does not operate as intended, check it according to the contents of the following checklist before
sending it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the
subsequent check and processing instructions.
If the system still does not operate normally, write down the messages displayed on the management terminal
and then contact the maintenance service company.
4.1
From Power On to When the NW Switch Module Starts
Operating
[?]
Fail to power on the server
Is the server properly supplied with power?
Check that the AC POWER LED on the rear of the server lights green.
Check if the power cord is connected to the power outlet that meets the power specifications for the
server.
Use the power cord that comes with the server. Additionally, check the power cord for broken shield or
bent plugs.
Make sure the power breaker for the connected power outlet is on.
Is the POWER LED on the front panel of this server lighting green?
When the power cord is connected and the AC power is supplied, initialization of the BMC and CSC
modules of the server modules and the NW switch module starts. During initialization, the POWER LED
lights up in amber.
When initialization is complete, the POWER switch and POWER LED light green.
If the POWER LED lights up in amber, wait about one minute until it turns off.
[?]
LAN communication does not start.
Is the LINK LED of this server lighting?
Check that this server and its communicating device (or hub) are connected properly by a LAN cable.
Is the internal switch properly configured?
The internal switches must be configured according to your environment. It takes about one minute for
the prompt screen appears on management terminal.
Is the DHCP server set up correctly?
An IP address must be assigned by the DHCP server to each server module and CSC module installed
in this server.
[?]
The STATUS LED on the front panel lights amber.
Is there any warning or error message shown for the internal modules?
You need to replace the module for which an error has been detected. Contact the maintenance service
company.
Scalable Modular Server DX2000 Maintenance Guide
4. Troubleshooting
19
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