TP-Link Archer CR500 User Manual page 81

• Change a web browser or computer and log in again.
• Reset the modem router to factory default settings.
Note: You'll need to reconfigure the modem router to surf the Internet once the modem router is
reset.
Open a web browser and log in again. If login fails, please contact the technical
support.
T4 What can I do if I cannot access the Internet?
1 Check to see if all the connectors are connected well, including the coaxial cable,
Ethernet cables and power adapter.
2 Check to see if you can log in to the web management page of the modem router. If
you can, try the following steps. If you cannot, please set your computer by referring
to T3 and then try to see if you can access the Internet. If the problem persists,
please go to the next step.
3 Consult your ISP and make sure the modem router is activated.
4 Refer to T5 to clone the MAC address.
5 If you still cannot access the Internet, please restore your modem router to its
factory default settings and reconfigure your modem router by following the
instructions in Quick Start.
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