Related Manuals for Sprint R850
Summary of Contents for Sprint R850
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Page 1: User Guide
R850 Mobile Hotspot User Guide UG _ temp version [Version 1.3.1] [Sprint_Franklin_Wireless_R850_english_113015_v1.3.1]... -
Page 2: Table Of Contents
Table of Contents Before You Begin ..........................4 Compatible Operating Systems (OS)....................5 Package Contents ..........................5 SSID and Security Key ......................... 6 Additional Information ........................... 6 Parts and Functions ..........................7 Home Screen ............................8 Home Screen Layout ........................8 Status Bar Icons .......................... - Page 3 Connected Devices ..........................40 Settings Tab ............................42 Wi-Fi Basic Settings ........................42 Wi-Fi Advanced Settings ......................45 Mobile Network Settings ......................46 Device Settings ........................... 49 Advanced Router Settings ......................53 About ..............................59 Support Tab ............................60 Troubleshooting ..........................61 Specifications ............................
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Page 4: Before You Begin
The following topics describe the basics of using this guide and your new mobile broadband device. Before You Begin Thank you for purchasing your new R850 Mobile Hotspot. The following topics explain how best to use this guide to get the most out of your mobile broadband device. -
Page 5: Compatible Operating Systems (Os)
Internet Explorer 8.0 or later Compatible browsers Firefox 3.1 or later Safari 5.0 or later Package Contents See below for details on everything you will find in the box for your R850. ● R850 Mobile Hotspot ● Battery Cover ●... -
Page 6: Ssid And Security Key
SSID and Security Key Before connecting Wi-Fi devices to your R850, you will need to confirm the WiFi Name and WiFi Password. ■ Once your device is completely powered on, press the menu button 1 time for the WiFi Name and twice to obtain WiFi Password specific to your device ... -
Page 7: Parts And Functions
Get Started The following topics give you all the information you need to set up your device and wireless service the first time. Parts and Functions Learn your device's primary parts and functions. Device Layout The following illustration outlines your device's primary external features and buttons. Index... -
Page 8: Home Screen
Part Description LCD Screen View device status. SIM card slot Install the SIM card. Charging Port Connect the micro USB cable for charging. Battery cover Remove the battery cover to remove or insert the battery or SIM card. Reset key Press to reset your device to its default settings. -
Page 9: Status Bar Icons
Part Description Displays status indicators including connection status, signal strength, Status bar devices connected, battery level, and more. Status Bar Icons The home screen's status bar may feature the following icons, depending on current status. Icon Description Mobile networks connected Out of service area Appears when roaming Connected WLAN devices... -
Page 10: Handling A Sim Card
Handling a SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting the SIM card in another-brand IC card reader, etc. The company is not responsible in such case. ●... -
Page 11: Insert A Sim Card
Insert a SIM Card Follow these instructions to insert a SIM card. Remember to power off your device before inserting a SIM card. Note: Your device's SIM card is preinstalled. These instructions are for reference only. 1. Remove the battery cover. 2. -
Page 12: Remove The Sim Card
4. Insert the SIM card. Insert gently with gold IC chip facing downward. 5. Close the SIM card cover. 6. Insert the battery. Align the contacts of the battery with the contacts in the device. 7. Attach the battery cover. Remove the SIM Card Follow these instructions to remove the device's SIM card. - Page 13 1. Press and hold the Power key to turn off the device before removing the SIM card. 2. Remove the battery cover. 3. Remove the battery. Index...
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Page 14: Close The Sim Card Cover
4. Open the SIM card cover. 5. Remove the SIM card. 6. Close the SIM card cover. Index... -
Page 15: Battery Use
7. Insert the battery. Align the contacts of the battery with the contacts in the device. 8. Attach the battery cover. Battery Use The following topics explain how to insert and remove your device's battery. Battery Cautions Storage: Avoid storing or leaving the battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. -
Page 16: Remove The Battery
1. Remove the battery cover. 2. Insert the battery. Align the contacts of the battery with the contacts in the device. 3. Replace the battery cover. Remove the Battery Follow these instructions to remove your device's battery. Always power the device off before removing the battery. -
Page 17: Charge The Battery
1. Remove the battery cover. 2. Remove the battery. 3. Replace the battery cover Charge the Battery Follow these instructions to charge your device's battery using either the included AC adapter or via a USB connection on your computer. Index... - Page 18 Prolonged contact with skin may cause low-temperature burn injuries. The R850 and AC Adapter Becoming Warm or Hot: Your device and the AC adapter may become warm while charging. This is not a malfunction. However, stop using them immediately if they become extremely hot;...
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Page 19: Turn Your Device On And Off
Unplug the AC adapter from the outlet, and remove the AC adapter from the device. Turn Your Device On and Off The instructions below explain how to turn your device on and off, or to restart your device if it cannot be powered on and off using the Power key Turn Your Device On ■... -
Page 20: Remove The Battery Cover
1. Remove the battery cover. 2. Remove the battery. 3. Replace the battery cover Index... - Page 21 4. Press and hold the Power key Note: Restarting your device does not reset the device settings. Index...
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Page 22: Wi-Fi (Wlan) Overview
Connect with Wi-Fi (WLAN) The following topics outline basic features and operations of your device's Wi-Fi (WLAN) connections, including connecting with various OS and device types. Wi-Fi (WLAN) Overview Below are some basics of your device's Wi-Fi (WLAN) function. Wi-Fi (WLAN) Information ●... -
Page 23: Connect Windows Pcs With Wi-Fi
■ Press and hold the Power key Your device's Wi-Fi function activates and automatically connects to the Internet. Connect Windows PCs with Wi-Fi The following topics describe how to connect your device with various versions of Windows PCs via Wi-Fi. Windows 8 Connect Windows 8 PCs to your device with Wi-Fi. - Page 24 1. Press and hold the Power key Your device's Wi-Fi function activates and automatically connects to the Internet. 2. Activate your PC's Wi-Fi function. Consult your PC's operation manual for details on activating Wi-Fi. 3. On your PC, move the cursor to the upper-right or lower-right corner (or swipe from the right side on a touchscreen PC) and select >...
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Page 25: Windows 7
4. Select your device's SSID from the list, and click Connect. 5. Enter the security key (WPA) and then click Next. The PC connects to your device. The connected status icon on your device will show an additional device has been connected. Windows 7 Connect Windows 7 PCs to your device with Wi-Fi. - Page 26 1. Press and hold the Power key Your device's Wi-Fi function activates and automatically connects to the Internet. 2. Activate your PC's Wi-Fi function. Consult your PC's operation manual for details on activating Wi-Fi. 3. On your PC, click Start >...
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Page 27: Connect Mac Computers With Wi-Fi
Connect Mac Computers with Wi-Fi Follow the instructions below to connect a Mac computer to your device via Wi-Fi. Note: The operations depicted are based on Mac OS X 10.xx, with Wi-Fi security set to [xxx]. 1. Press and hold the Power key ... -
Page 28: Connect Iphone/Ipod Touch/Ipad
The computer connects to your device. The connected status icon on your device will show an additional device has been connected. Connect iPhone/iPod Touch/iPad The following topics outline how to connect your iPhone, iPod Touch, or iPad to your device via Wi-Fi. Connect an iPhone or an iPod Touch Follow the instructions to connect your iPhone or iPod Touch to your device using Wi-Fi. - Page 29 2. Select Settings > Wi-Fi. 3. Select Turn on Wi-Fi. Index...
- Page 30 The iPhone or iPod Touch's Wi-Fi function activates. 4. In the Choose a Network list, tap the device's SSID. Index...
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Page 31: Connect An Ipad
5. Enter the security key (WPA) and then tap Join. The iPhone or iPod Touch connects to your device. The connected status icon on your device will show an additional device has been connected. Connect an iPad Follow the instruction to connect your iPad to your device using Wi-Fi. Note: The operations below are based on your iPad Wi-Fi security set to [xxx]. - Page 32 1. Press and hold the Power key Your device's Wi-Fi function activates and automatically connects to the Internet. 2. Select Settings > Wi-Fi. Index...
- Page 33 3. Select Turn on Wi-Fi. The iPhone or iPod Touch's Wi-Fi function activates. Index...
- Page 34 4. In the Choose a Network list, tap the device's SSID. 5. Enter the security key (WPA) and then tap Join. The iPad connects to your device. The connected status icon on your device will show an additional device has been connected. Index...
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Page 35: Connect An Android™ Device
Connect an Android™ Device You can share your device's connection with compatible Android devices, such as wireless phones, tablets, and Chromebook computers. Note: The operations below are based on generic Android devices with Wi-Fi security set to [xxx]. Operation may vary depending on Android device type. See your Android device user guide for details. 1. - Page 36 2. On your Android device, from home, select Menu > Settings. 3. Tap or click Wi-Fi. Index...
- Page 37 The Wi-Fi settings menu appears. 4. Tap or click the Wi-Fi slider to turn Wi-Fi on. Wi-Fi is enabled on the Android device. Index...
- Page 38 5. Tap or click your device's SSID from the list, and tap Connect. 6. Enter the security key (WPA) and then tap or click Connect. The Android device connects to your mobile broadband device. The connected status icon on your device will show an additional device has been connected.
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Page 39: Web Ui Overview
Settings The following topics provide an overview of items you can change using the device setting menu accessed through the Web UI. Web UI Overview Use the device Web UI in a browser to check or change your mobile broadband device settings from a device connected via Wi-Fi. -
Page 40: Home
Home Check current status of network connection and data usage on the Home page. ■ From the Web UI, click the Home tab. (For connection information, see Web UI Overview.) Connected Devices The Connected Devices tab lets you confirm the names and MAC addresses of devices currently connected to your device and set access permissions. - Page 41 Set Access Permissions Control user's ability to access main or guest Wi-Fi. Changing this status will immediately update the status of devices listed ability to access Wi-Fi from this device, even if they have the password. 1. From the Web UI, click Connected Devices > Access Permissions. 2.
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Page 42: Settings Tab
2. Click > next to Add Devices to open the Add Devices menu, and then click Add More. 3. Enter a Friendly Name (optional) and the MAC address of the permitted device. A sample MAC address might be 00:1D:0F:10:2D:D9. 4. - Page 43 Wi-Fi Broadcast Isolation: Enable or disable this function. If On is selected, it will prevents your device from communicating across the different Wi-Fi's. Wi-Fi Name: Service Set Identifier (SSID). Enter a string less than 32 characters as the name for your wireless local area network (WLAN).
- Page 44 Authentication Method: The authentication methods are described below. Mode Description OPEN Authentication and encryption won't be performed. There are risks that private info will be intercepted or network will be used by unauthorized individuals. SHARED Authentication via Shared Key protocol. WPA2-PSK WPA-PSK is the securer version of WPA with implementation of the 802.11i standard.
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Page 45: Wi-Fi Advanced Settings
Maximum Connections: Choose the maximum number of the devices which connect to your device simultaneously. You can also click the right or left arrow to distribute the maximum number of the connected devices between the Main Wi-Fi and the Guest Wi-Fi. ... -
Page 46: Mobile Network Settings
Caution for Using Wi-Fi Advanced Settings These advanced settings should only be changed for specific circumstances. 1. From the Web UI, click Settings > Wi-Fi > Advanced to view the wireless network advanced parameters and the WPS settings shown in the following figure. ... -
Page 47: Mobile Settings
Mobile Settings 1. From the Web UI, click Settings > Mobile Network > Mobile Settings. The Mobile Settings page is shown in the following figure. Cellular data: Turn Cellular data on or off. Turn it off to prevent all Internet traffic from using the mobile broadband connection. - Page 48 2. Enter the related parameters as described in the following table. Parameters Description Name Type the profile name. Type the APN string. User name User name is used to obtain authentication from the ISP when the connection is established. Password Password is used to obtain authentication from the ISP when the connection is established.
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Page 49: Device Settings
Advanced Mobile Network Settings Caution for Using Advanced Mobile Network Settings Advanced Mobile Network Settings should only be used as directed by Sprint Customer Service personnel. Certain advanced options will reset your device's connections and programming and will require reactivation. -
Page 50: Web Interface
Display Timeout: Select a timeout time from the drop-down list. 2. Click Save Changes to save your settings. Web Interface 1. From the Web UI, click Settings > Device > Web Interface. You can manage your account password on this page. ... -
Page 51: Software Update
Software Update 1. From the Web UI, click Settings > Device > Software Update. You can update the software on this page. 2. Read the onscreen options and click the update you would like to initiate. For example, to update your device's firmware (software version), click Update Firmware. -
Page 52: System Logs
To back up your device settings to your computer, follow the steps below: 1. Click Back up now. 2. Click Save on the pop-up window. 3. Choose a location on your computer to save the backup file. 4. Click Save. To restore from the backup, follow the steps below: 1. -
Page 53: Advanced Router Settings
Advanced Router Settings Set LAN settings, Firewall and Customization. LAN Settings 1. From the Web UI, click Settings > Advanced Router > LAN Settings to display the router information shown in the following figure. Index... - Page 54 IP Address: IP address for LAN interface. Subnet Mask: Subnet mask for the IP address. VPN passthrough: VPN passthrough must be enabled if you want to allow VPN tunnels to pass through your device’s firewall. DHCP Server: Enable or disable DHCP Server function. ...
- Page 55 IP Address Filtering To set IP Address Filtering rules, follow the steps below: 1. Turn on the IP Address Filtering. Index...
- Page 56 2. Click Add. 3. Enter the related parameters as described in the following table. Parameters Description LAN IP address Enter the LAN IP address. LAN port Set the LAN port. WAN IP address Enter the WAN IP address. WAN port Set the WAN port.
- Page 57 1. Turn on Portmapping. Index...
- Page 58 2. Click Add. 3. Enter the related parameters as described in the following table. Parameters Description Name Enter a name for the rule. WAN port Set the WAN port. LAN IP address Enter the LAN IP address. LAN port Set the LAN port. Protocol Set which protocol will be used for filtering.
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Page 59: About
About Show your device's connection information, firmware information, WWAN information, Wi-Fi details and device information. 1. Launch the Web UI on your connected device. See Web UI Overview for details. 2. Click the About tab to view the available information. Note: You can also save this information to your computer by clicking Save to file. -
Page 60: Support Tab
Support Tab Obtain support information on this interface. 1. Launch the Web UI on your connected device. See Web UI Overview for details. 2. Click the Support tab to view the available options. Index... -
Page 61: Troubleshooting
Appendix The following topics cover items such as troubleshooting, device specifications, applicable warranty and service information, customer service contacts, and applicable trademark and copyright notices. Troubleshooting Check the questions and answers below for troubleshooting solutions for common device issues. Check Here First Question: Unable to connect via Wi-Fi (WLAN) Answer 1: Check whether the mobile broadband device is properly connected to the computer or other external device. -
Page 62: Specifications
The following tables list the specifications for the mobile broadband device, the AC charger, the micro USB cable, and the materials. Device Specifications Item Description Model name R850 Mobile Hotspot Dimensions 12.5mm (H) x 90.1mm (W) x 67mm (D) Weight Interface Web UI Power consumption Normal state: 1.26 Watts... - Page 63 Item Description Frequency LTE B2 DL: 1930 ~ 1990 MHz UL: 1850 ~ 1910 MHz LTE B4 DL: 2110 ~ 2155 MHz UL: 1710 ~ 1755 MHz LTE B5 DL: 869 ~ 894 MHz UL: 824 ~ 849 MHz LTE B12 DL: 729 ~ 746 MHz UL: 699 ~ 716 MHz LTE B25...
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Page 64: Warranty And Service
Varies by environment, signal conditions, etc. AC Charger Specifications Item Description Rated input voltage 100-240Vac Operating range 90-264Vac Rated input frequency 50/60Hz +/- 3Hz Nominal dc output voltage +5.0V (±5%) Rating load current 1.0A Materials Specifications Parts Materials/Finishing A cover PC(Black),SF coating B cover PC(Black) -
Page 65: Services
Customer Service For mobile broadband device or service information, call general information. For repairs, call customer assistance. Sprint Customer Service You can reach Sprint Customer Service online or by calling toll-free. ● Sign in to your account at sprint.com/mysprint. ●... -
Page 66: Safety Precautions
Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sprint Pocket Wi-Fi are used in a normal manner with a well-constructed network, your device should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. -
Page 67: Proper Battery Use And Disposal
● Do not expose to water or other liquids, fire, explosion, or other hazards. ● Use the battery only in the Sprint Pocket Wi-Fi. ● If using with a charger, use only the AC charger supplied with your device. ●... -
Page 68: Rf Exposure Information And Specific Absorption Rate (Sar) Information
FCC and can be found under the Display Grant section of http://fcc.gov/oet/ea/fccid after searching on FCC ID: XHG-R850 More information on the device's SAR can be found from the following FCC website: http://fcc.gov/oet/ea/fccid. While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement. -
Page 69: Index
Index Android Device Specifications Connect Wi-Fi, 35 AC charger, 64 Battery Materials, 64 Charge, 17 Mobile broadband device, 62 Install, 15 SSID, 6 Remove, 16 Status Bar Icons, 9 Customer Service, 65 Transfer Speed, 9 Data Transfer Speed, 9 Troubleshooting, 61 Device Layout (illustration), 7 Turn Device Off, 19 Home Screen, 8...