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4.
Are the videos that I'm viewing "live" videos?
It depends on the content provider. Some of the
channels available through TV stream live content.
Others provide media on demand with video and
audio clips that are refreshed throughout the day,
but that are not "live."
5.
After purchasing access to an Available Channel for a
monthly fee, do I receive any confirmation? That is,
how do I know it has been purchased?
The next time you access the channel, you bypass
the Preview/Purchase page and go directly to the
available content.
6.
If I don't subscribe to a data plan, will I still be able to
view the multimedia clips?
Yes. For service access charges, please consult
your service plan.
7.
What does it mean when the video pauses and I see
the word "loading" at the bottom of the screen?
This happens when the device is loading the data
necessary to play the clip. It typically occurs when
there is heavy traffic on the network.
8.
How can I cancel service if I decide I don't want it?
To cancel your TV service, sign on with your
account number and password. From this page,
you have the ability to cancel the service or any
channels to which you subscribe.
9.
If I put on my stereo headset and insert it into the
device's headset jack, can I turn off the screen while I
am playing an audio (or video) clip without
interrupting the clip?
Yes. When you insert your stereo headset into the
device's headset jack, the device automatically
goes into "headset mode," allowing you to turn the
screen off and continue playing the clip. (Likewise,
if your device is in "headset mode," a phone call
will not disconnect when you turn off the screen.)
10.
Can I surf to a different channel while I am playing a
clip?
Yes. While you are playing a clip, you can use the
up and down navigation keys to surf to a different
channel. You will see a small pop-up screen that
tells you which channel you are watching as well
as other channels that you have access to. Use the
navigation keys to scroll through the different
channels. Once you find a channel that you want
to watch, scroll to it and press (or simply wait
approximately three seconds), and the channel will
begin loading.
3C. Entertainment: TV and Music
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