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A copy of your receipt or other proof of purchase is required. Without proof of purchase, your
warranty is defined as beginning on the date of manufacture as labeled on the product.
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This warranty gives you specific rights and you may have other rights which vary from state to state.
Unless otherwise instructed in the User Guide, the user may not, under any circumstances, attempt to
perform service, adjustments or repairs on this unit, whether in or out of warranty. It must be returned to
the factory or authorized service agency for all such work.
To Obtain Service
For customer service and technical support, call GN Netcom, Inc. at 1-800-826-4656
If it becomes necessary to send a unit in for repair, it is not necessary to call for a Return Material
Authorization (RMA) number, as one will be assigned upon receipt of the package at the factory.
Ship the product in a suitable shipping container, fully insured and with the shipping charges prepaid.
Include the following with the product:
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Your name, company name, address and telephone number.
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A description of the problem.
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A copy of the receipt or other proof of purchase is requested for in warranty products (without proof of
purchase, your warranty will be defined as beginning on the date of manufacture as labeled on the
product.)
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For out of warranty products, send a purchase order which authorizes repair.
In warranty products are warranted for the remainder of the original warranty period. Out of warranty
products will be repaired or replaced at the prevailing charge and carry a one-year warranty from the repair
date.
GN Netcom, Inc will not assume any responsibility for any loss or damage incurred in shipping. Any repair
work on GN Netcom, Inc. products by unauthorized third parties voids any GN Netcom. Inc. warranty.
Ship to: GN Netcom, Inc.
77 Northeastern Blvd.
Nashua, NH 03062
BT 300 User Manual
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