Canon imageFORMULA DR-M160 Service Manual

Canon imageFORMULA DR-M160 Service Manual

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SERVICE
MANUAL
COPYRIGHT © 2011 CANON INC.
imageFORMULA
DR-M160
July 1, 2011
Rev. 0
CANON imageFORMULA DR-M160 Rev. 0 PRINTED IN U.S.A.

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Summary of Contents for Canon imageFORMULA DR-M160

  • Page 1 DR-M160 SERVICE MANUAL July 1, 2011 Rev. 0 COPYRIGHT © 2011 CANON INC. CANON imageFORMULA DR-M160 Rev. 0 PRINTED IN U.S.A.
  • Page 2 COPYRIGHT © CANON ELECTRONICS INC. 2011 Use of this manual should be strictly supervised to avoid disclosure confidential information.
  • Page 3 Bulletins to gain a correct and deeper understanding of the machine. This is one way of fostering response for ensuring prolonged quality and function, and for investigating the cause of trouble during troubleshooting. Quality Assurance Center Canon Electronics Inc. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 4: Table Of Contents

    VII. PARTS LAYOUT ON EACH PCB ..2-19 2. Checking the Accessories....4-1 1. Control PCB ........2-19 3. Document Feed Tray and Packing Material...4-2 2. Sub PCB ........... 2-20 4. Installing the Software......4-2 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 5 LIST OF SPECIAL EQUIPMENT .... A-2 2. Check Device ........5-20 3. Serial Number/Other ......5-21 4. Write Setting to Text ......5-21 Scan Check ........... 5-22 1. Scan Check ........5-22 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 7: General Description

    CHAPTER 1 GENERAL DESCRIPTION PRODUCT OUTLINE......1-1 III. USER OPERATION ........ 1-7 I I. NAME OF PARTS ........1-6 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 9: Product Outline

    “Windows” is a trademark of Microsoft Corporation in the U.S. and other countries. Other company names and product names mentioned in this document are registered trademarks or trademarks of the respective companies. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 10: Main Specifications

    SDRAM 32MB *Used for the working memory together. Output data to computer 1) Type: 8bit gray or 24bit color (JPEG outputting) 2) Resolution: 600x600dpi, 400x400dpi, 300x300dpi, 200x200dpi, 150x150dpi Table 1-101a COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 11 Number of sheets above max. and 15mm height max. *All heights above are included curls. Double feed detection 1) Length detection by registration sensor 2) Double feed detection by ultrasonic sensor Table 1-101b COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 12 Item Specifications Operation/Indication 1) Button: Power, Start, Stop, Job Select, DFR 2) LED: Job No. (7 segments), Power, DFR 3) Others: OPEN lever Table 1-101c External dimensions (mm) Figure 1-101 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 13: Precautions

    This machine must not arbitrarily be modified or remade. If it is, use may be forcibly suspended. change specifications disassemble reassemble this machine, follow instructions described in this manual and the service information. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 14: Name Of Parts

    Operating panel stopper Front unit Rear View Operating panel Figure 1-203 Figure 1-204 USB connector Job No. indicator Start button Power connector Job Select button Stop button Kensington slot DFR butto COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 15: User Operation

    2) Place the document, and adjust the to suit the document. document guides to fit the document width. Figure 1-301 Figure 1-304 Figure 1-302 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 16: Scanning

    2) When the main screen is displayed, click [Scan First]. Figure 1-308 5) The scanned image is displayed on the screen. Once you have finished, click the [Next step] button. Figure 1-306 Figure 1-309 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 17: Clearing Paper Jams

    2) Pull the OPEN lever and open the front Figure 1-310 unit out towards you. Remove any 7) When the output is complete, the finished jammed documents. screen is displayed. Figure 1-311 Figure 1-313 Figure 1-314 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 19: Functions & Operation

    POWER SUPPLY........2-17 READING SYSTEM ........ 2-6 VI. LAYOUT OF ELECTRICAL COMPONENTS. 2-18 III. FEED SYSTEM ........2-8 VII. PARTS LAYOUT ON EACH PCB..2-19 I V. CONTROL SYSTEM ......2-13 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 21: Outline

    AC power with the AC This system is comprised of an image adapter, to the control PCB of this processing section and a feed control machine. section. The image processing section controls COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 22: Feed Path

    Document Figure 2-102 Feed roller Pressure roller Retard roller Document stopper Registration roller (drive) Upper reading unit Registration roller (follower) Lower reading unit Eject roller (drive) Eject roller (follower) COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 23: Motor Drive

    Control PCB Torque limiter Feed motor Retard roller Separation selector One-way clutch (clutch) Feed roller Main motor Registration roller One-way clutch Eject roller Figure 2-103 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 24: Electrical Circuits

    CIS PCB (front) CIS PCB (back) Ultrasonic drive Operation Control PCB Sub PCB Separation Feed Main AC adapter clutch motor motor Figure 2-104 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 25: Timing Chart

    Start Document sensor Pre-registration sensor Post-registration sensor Feed motor Separation clutch Main motor Reading back surface Reading front surface Figure 2-105 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 26: Reading System

    PCB. prevent reading speed from decreasing, the image data is divided into four and output in parallel. The reading unit consists of CIS unit, guide, and case. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 27: Shading

    PCB recording document does not cause dirt on it. Note the shading correction value. that executing shading while the reading COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 28: Feed System

    Upper reading unit Registration roller (drive) Lower reading unit Registration roller (follower) Ultrasonic sensor detection point Eject roller (drive) Pre-registration sensor detection point Eject roller (follower) Post-registration sensor detection point Pressure roller COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 29 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 30 If it is left as it is, 2-10 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 31 CHAPTER 2 FUNCTIONS & OPERATION Retard roller Ultrasonic sensor Registration roller Feed roller Pre-registration sensor Detection point Figure 2-304 2-11 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 32: Feed Error Detection

    There are 2 double feed detection methods: the document length detection by the registration sensor and the Ultrasonic drive sensor (transmission) document overlapping detection by the ultrasonic sensor. Figure 2-305 2-12 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 33: Control System

    CIS PCB (front) Scanner controller CIS PCB (IC6) (back) Sub PCB Main motor Ultrasonic drive PCB Motor driver (IC17) Feed motor Operation PCB Motor driver (IC16) Separation clutch Figure 2-401 2-13 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 34 Saves the various setting data IC11 Flash memory (16 Mbit) Stores firmware IC16 Motor driver For driving the feed motor IC17 Motor driver For driving the main motor Table 2-401 2-14 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 35: Image Processing

    Scanner controller Shading correction One-dimensional gamma correction Reordering Resolution conversion Three-dimensional gamma correction JPEG compression Computer Driver JPEG decompression Resolution conversion Deskew Size detection Skip blanks etc. Figure 2-402 2-15 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 36 Whether to perform processing inside the machine computer varies depending on the settings, even for the same processing, in consideration of the overall efficiency. 2-16 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 37: Power Supply

    (4 hours). Power switch Control PCB 24 V 24 V AC adapter DC/DC Each DC converter voltage Figure 2-501 2-17 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 38: Layout Of Electrical Components

    Clutch Separation clutch Base unit (left) Control PCB Base unit PCB1 Sub PCB Front unit PCB2 Operation PCB Front unit PCB3 Ultrasonic drive PCB Front unit PCB4 Table 2-601 2-18 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 39: Parts Layout On Each Pcb

    J111 CIS PCB (front) Blinking 3 (intermittently) J112 Separation clutch (ON: 125 msec, OFF: 125 msec) Table 2-701 × 4 times, OFF: 1 sec → EPROM fault Table 2-702 2-19 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 40: Sub Pcb

    Figure 2-702 Connector Details Symbol Details J201 Control PCB LED3/Q3 Pre-registration sensor J202 Operation PCB LED4/Q4 Post-registration sensor LED5/Q5 Document sensor Table 2-703 Door sensor Ultrasonic sensor (receiver) Table 2-704 2-20 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 41: Disassembly & Reassembly

    The machine shown in the photographs of the figures in this chapter may be different from some mass-produced machines. EXTERNAL PARTS......... 3-1 III. BASE UNIT ..........3-9 II . FRONT UNIT........... 3-4 READING UNIT........3-14 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 43: External Parts

    Note: This component may be removed before disassembling other components even if not specifically Figure 3-101 directed. Note: This component may be removed before disassembling other components even if not specifically directed. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 44: Upper Cover

    When you remove the upper cover unit, lock lever shaft and coil spring on the inside may become detached. Figure 3-103 Figure 3-104 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 45: Lower Cover

    You should unhook the fitting part in the center left side in the below figure first. Note: Once you have removed the lower cover, pulley cover can also be removed. Figure 3-105 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 46: Front Unit

    PCB unit and the separation float unit. When mounting the PCB unit on the base, all of the fitting parts should be fully seated. There should not be any raised parts. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 47: Stop Cam Drive Unit

    3) Unhook the 4 pairs of fitting parts raised parts. using a tool, and remove the gear on the right side of the upper drive unit while removing it from the gear of the separation float unit COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 48: Front Unit

    Notes on assembling All of the fitting parts should be fully seated. There should not be any raised parts. Figure 3-207 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 49: Upper Feed Guide Plate

    Note:For the fitting parts on the bottom side, unhook the left and right fitting parts by pushing while bending the plate downwards, and unhook the central fitting part by pushing while bending upwards. Figure 3-208 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 50: Follower Roller

    Insert the shaft end unit into the opposite side, and then insert the shaft holder into the base. The end of the coil spring should touch the central flat side of the axle. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 51: Base Unit

    Be careful when handling the reading unit cable connector because it is thin. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 52: Feed Motor

    (long hole) indicated by “2”. plate should touch the motor. After assembly, the leading edge of the grounding plate of the PCB mounting plate should touch the motor. 3-10 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 53: Wire Bundle Guide

    3-11 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 54: Lower Feed Guide Plate

    Note: You should close the roller cover before removing the fitting parts in the center. 3-12 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 55: Drive Roller

    Note: The left and right bearings are different sizes. Figure 3-311 Figure 3-310 Notes on assembling The pulley/gear and bearings should be mounted to match the shapes of the holes. 3-13 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 56: Reading Unit

    Note: Take care when handling the leading end of the cable, which is split into thin cables. Care is also required for the thin connector. 3-14 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 57: Upper Reading Guide

    Notes on assembling thin cables. Care is also required for There should not be any raised parts or the thin connector. gaps. 3-15 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 58: Lower Reading Guide

    Turn the unit over and then remove the reading guide. Note: Do not drop the CIS unit inside. Figure 3-406 Notes on assembling There should not be any raised parts or gaps. 3-16 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 59: Installation & Maintenance

    CHAPTER 4 INSTALLATION & MAINTENANCE INSTALLATION ...........1 III. MAINTENANCE ..........6 I I. PARTS TO BE REPLACED ......4 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 61: Installation

    Microsoft Windows XP Microsoft Windows XP x64 Edition Microsoft Windows Vista (32/64 bit edition) Microsoft Windows 7 (32/64 bit edition) Note: For details on each version, refer to the “User Manual”. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 62: Document Feed Tray And Packing Material

    3) Load the setup disk into the DVD drive of the computer. 4) The setup menu starts automatically. 5) Click [Typical Installation]. Figure 4-102 Figure 4-105 Figure 4-103 Finish the installation by following the on-screen messages. Figure 4-104 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 63: Connecting To A Computer

    Refer to the “User Manual” for the details. Figure 4-106 Note: To turn the power OFF, hold down the power button until the light goes off. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 64: Parts To Be Replaced

    Note: The items above are assigned as service parts and an exchange roller kit is assigned as commercially available products for a set. Table 4-201 2) Replaced by service technicians None COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 65: Major Parts List

    A reading glass attached Lower Reading Guide MF1-4734-000 A reading glass attached Feed motor MH7-1174-000 Main motor MH7-1173-000 AC adapter MG1-4558-000 Outside of China AC adapter (China) MG1-4565-000 China only Table 4-202 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 66: Maintenance

    Table 4-301 2) Locations to be cleaned • • Reading glass Roller Feed roller Retard roller Reading glass Roller Figure 4-301 Figure 4-302 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 67 Start Windows, login with administrator privileges. • Click the [Start] button on the computer, and then click [All Programs], [Canon DR-M160], and [Canon imageFORMULA Figure 4-305 Utility] in order. • The [Canon imageFORMULA Utility] starts, and the screen is displayed.
  • Page 68: Service Maintenance

    CHAPTER 4 INSTALLATION & MAINTENANCE 2. Service Maintenance • Select [Canon DR-M160 USB] and then click [Properties]. this machine, periodical maintenance item by the service technicians is specified. However, when visiting a user, check whether the reading glasses and the rollers are dirty.
  • Page 69: Troubleshooting

    CHAPTER 5 TROUBLESHOOTING ERROR DISPLAY ........5-1 OPERATION TROUBLESHOOTING ..5-39 SERVICE MODE........5-2 IMAGE TROUBLESHOOTING ....5-43 III. TROUBLESHOOTING LIST ....5-38 VI. AFTER REPLACING PARTS ....5-48 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 71: Error Display

    Table 5-101 Job No. indicator Display Details The front unit is open A paper jam has been detected A double feed was detected during scanning Other errors Table 5-102 Figure 5-102 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 72: Service Mode

    When you select an operation button on the initial screen, the corresponding screen is displayed allowing you to execute each of the service modes. The main screens are shown below. Dcon Check Figure 5-201 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 73 CHAPTER 5 TROUBLESHOOTING Get Status Analog Scan Check Extended Setting Firm Load Registration of Firm Figure 5-202 Figure 5-203 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 74 Displays the scanned image (front surface). Back Page Displays the scanned image (back surface). (Scanning Modes) Selects the various scanning parameters. Zoom Enlarges the displayed image. Scan (button) Executes a scan. Table 5-201a COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 75 Deletes registered firmware. Add Note Adds remarks to the registered firmware. Application information Displays the service tool (EXE file) version. Simulation mode Executes simulated operation without connecting to the scanner. Table 5-201b COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 76: How To Install

    “Modified date” of each file before executing. Reference: Folders and files The files needed by the integrated tool should be saved in the same folder. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 77: How To Start And Finish

    For DR-M160.DLL only Figure 5-204 5) Password dialogue box appears, and enter six characters as “market” and select [OK]. When there are other DLLs Figure 5-205 Figure 5-207 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 78: Application Information

    Figure 5-209 How to finish Either select [ : Close] on the operation screen or select [Exit Application] from the [File] menu in the toolbar. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 79: Simulation Mode

    1) Clean feed path, roller, and reading glass. 2) Place piece registration adjustment sheet you prepared. Make sure to set the document guides to fit the sheet to prevent skews. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 80 4) A screen is displayed to check the adjustment sheet. Check that the sheet is placed correctly and select [OK]. Figure 5-212 5) The adjustment proceeds automatically while progress screens displayed. 5-10 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 81: Light Adjustment

    Figure 5-214 Figure 5-217 6) Even after the sheet has been ejected, the data may be processed inside the machine. progress screen disappears, and a warning screen is 5-11 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 82: Max Document Size

    To set the long document mode, change the setting to [1000.0(mm)] or Figure 5-218 [3000.0(mm)] and select the [OK] button. 7) After the adjustment is complete, the warning screen disappears. Figure 5-219 5-12 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 83: Sleep

    In addition to [three times], you can select the [OK] button. also choose from [twice] and [once]. Change the setting as necessary and select the [OK] button. Figure 5-220 Figure 5-221 5-13 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 84: Counter

    The screen and list of items is shown below. The value of the [Total Count] is displayed at the bottom of the main menu screen. Figure 5-222 5-14 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 85 [Current Rollers] may take on an invalid value, you should check the counter for the [Current Rollers] after exiting 5-15 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 86: Firm Load

    Figure 5-223 5) When finished, the progress screen disappears and the main menu screen returns. When the firmware is changed, a reset is automatically executed internally. 5-16 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 87: Dcon Check

    When OFF, the feed roller rotates in both directions. Figure 5-227 The door sensor lights when the front unit is open and the document sensor lights when the document sensor lever is 5-17 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 88: Motor/Feed Test

    Select [Stop] to stop the motor. Note: The combination of X (horizontal) and Y (vertical) resolution should be a combination that actually exist in the driver. Otherwise, it will not operate correctly. 5-18 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 89: Get Status

    For example, if the front reading unit cable is not connected, E054 is not displayed but E036 and E041 are displayed as the error that are processed first. 5-19 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 90: Check Device

    Paper when leaving pre-registration sensor P004 Paper jam at eject P006 Paper when entering post-registration sensor P007 Paper when leaving post-registration sensor P050 Force stop from controller Table 5-204 5-20 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 91: Serial Number/Other

    PCB. If this PCB is replaced, enter the serial number shown on the rating label at the main body and select “Set” on the right side. Figure 5-233 5-21 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 92: Scan Check

    Sets the number of pages to scan Table 5-205 The initial value “0” is all pages in 1 batch. * Jpeg comp/brightness/contrast * Jpeg Image/None Separate Feed/Thin Paper Feed * Not Save Read Image Data 5-22 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 93 “Extended Setting” in other section. You should restart after exiting service mode. Furthermore, if you become unable to perform operations while using service mode, you should reset the computer and scanner. 5-23 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 94: Manual Shading

    3) After setting, select [Set]. Select [Initial Values] to return to [0]. Select [Cancel] to return to the values before changing. 4) Actually scan a document and check the image. 5-24 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 95: Firm Registration

    The “Product Name” and “Firmware version” are displayed on the firmware registration screen. Figure 5-239 2) The following screen is displayed only if there are no firmware already registered. Select [OK]. 5-25 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 96 [Firm Load] screen on the next contains the setting conditions is saved restart or when returning from another at the same time. The following shows screen. an example of the folder. Figure 5-243 5-26 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 97: Firm Load

    Firm Load in the “Main Menu” screen. 1) Select [Firm Load]. Figure 5-246 3) Writing starts automatically and the progress screen is displayed. Figure 5-248 2) When file selection screen displayed, select the file. 5-27 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 98: Analog

    “red circle” lights on the left side. Figure 5-249 Each of the screen are shown below. These show the sensors in the detected state. Regist Sensor Figure 5-250 5-28 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 99 CHAPTER 5 TROUBLESHOOTING Door Open Sensor Figure 5-251 USS (Ultrasonic Sensor) Figure 5-252 Front Unit Figure 5-253 5-29 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 100: Extended Setting

    ±1.0 of the factory Resolution, size, none value, ±3.0 of the user value. separate mode [Set] button [Scan] button Sets the adjustment values. Executes a scan. Table 5-206 5-30 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 101: Registration Adjustment

    Note: Do not scan using the [Scan Check] screen after scanning using [Extended Setting] screen. The image will be invalid. You should reset the service tool before executing the scan. Figure 5-256 5-31 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 102 For example, if the value is already [0.4], then enter [-0.6] if you want to add 1mm 5-32 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 103: Scaling Rate Control

    2) Set the resolution and size and set to test sheet or a hand-made test sheet as [None Separate Feed] if necessary, and shown below. then select the [Scan] button. 5-33 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 104 “0.0”, set the setting value to “0.67”. After you have set the value, click the [Set] button. In the below figure, [Factory Scale for separate mode] is set. Figure 5-260 5-34 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 105 Or, replace the rollers. 6) Place the adjustment sheet and scan again. Check the displayed image. Note: Repeat the procedure again if the adjustments were corrected properly. 5-35 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 106: Other Functions

    [Full] or [Mini]. The default setting is [Mini]. If you need the [Full] information, set to [Full] and click the [OK] button. Then, perform the steps to reproduce the problem and 5-36 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 107 Although the content of the log files cannot interpreted generic software, it can be displayed in text format by using a dedicated application. Here is an example: Figure 5-265 Figure 5-264 5-37 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 108: Troubleshooting List

    Software ware tion dust ment All black/all white/all streaked. Too dark/too light. Streaks in image. Image slanted. Wrong image size. Text cannot be seen. Moire in image. Table 3-302 5-38 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 109: Operation Troubleshooting

    Sub PCB Is the cable connected? Connect the connectors Operation PCB correctly. Replace the PCB. Control PCB Was the problem solved by Done. replacing the control PCB? Table 5-401 5-39 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 110: No Scanner Is Found

    Sub PCB Was the problem solved by Done. replacing the sub PCB? Control PCB Was the problem solved by Done. replacing the control PCB? Table 5-403 5-40 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 111: Scanner Does Not Feed Properly

    Sub PCB Was the problem solved by Done. Ultrasonic drive PCB replacing the PCB? Control PCB Was the problem solved by Done. replacing the control PCB? Table 5-404 5-41 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 112: Scanning Speed Is Slow

    Is the USB hub supported? Use a USB hub that supports it. The log file setting is Is the log file setting set to Set to [Mini]. [Full] [Full]? Table 5-405 5-42 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 113: Image Troubleshooting

    Too light Streaks 1 Streaks 2 Streaks 3 Slanting Skew correction Wrong size Auto size Has shadows Original document Missing leading Margin at leading Stretched Compressed edge edge Table 5-501 5-43 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 114: All Black/All White/All Streaked

    Setup of “Contrast” “Contrast” setup properly? Change the setup. Light Adjustment Have executed Light Execute the Adjustment? adjustment. Table 5-503 5-44 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 115: Streaks In Image

    You can correct the slant of an image using image processing. Feeding documents Are documents fed straight? Perform the checks in “IV. RESOLVING MALFUNCTIONS, 4.The Document Does Not Feed Properly”. Table 5-505 5-45 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 116: Wrong Image Size

    Was the problem solved by Done. setting to a special mode such [Advanced Text Enhancement] etc.? Setup of Was the problem solved by Done. “Brightness” changing the setup of “Brightness”? Table 5-507 5-46 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 117: Moire In Image

    Cause/Faulty Step Check Item Result Action Locations Setup of “Moire Is “Moire Reduction” set? Set it. Reduction” Increase the resolution. Set to “High Quality Moire Reduction”. Table 5-508 5-47 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 118: After Replacing Parts

    (sub PCB), execute [Regist Adjustment] in service mode. Furthermore, execute the regist manual adjustment in [Extended Setting] screen if necessary. 5-48 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 119: Appendix

    APPENDIX GENERAL CIRCUIT DIAGRAM ....A-1 LIST OF SPECIAL EQUIPMENT .... A-2 COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 121: General Circuit Diagram

    Ultrasonic sensor (transmitter) Control PCB Sub PCB Pre-registration sensor (LED/Q) Post-registration sensor (LED/Q) Document sensor (LED/Q) Door sensor Ultrasonic sensor (receiver) Separation Main motor Feed motor clutch AC cable AC adapter COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 123: List Of Special Equipment

    Note: Rank notation: A: Equipment that each service technician must carry. B: Equipment that can be shared among a group of 5 service technicians. C: Equipment that each workshop needs to have. COPYRIGHT © CANON ELECTRONICS INC. 2011 CANON DR-M160 FIRST EDITION...
  • Page 125 Prepared by Quality Assurance Center Canon Electronics Inc. 3-5-10 Shibakoen, Minato-ku Tokyo 105-0011, Japan FIRST EDITION: JULY 2011 (63999)
  • Page 126 0711SZ...

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