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The picture will not displayin full
screen_
The remote control does not
work_
The cable/set top box remote
contro does not turn the TV on
or off, or adjust the vo ume_
• HD channels will have black bars on either side of the screen when displaying
up scaled SD (4:3) contents_
• Back bars will appear on the top and bottom of the screen when you watch
movies that have aspect ratios different from your TV,
• Adjust the picture size option on your externa device or change the TV to fu
screen_
• Rep ace the remote contro batteries_ Make sure you insert them with the pus
and minus ends in the correct direction_
• Clean the transmission window ocated on the top of the remote contro _
• Try pointing the remote contro directly at the TV from 5'-6 feet away_
• Program the Cab e/Set top box remote control to operate the TV_Refer to the
Cab e/Set top box user manua for the SAMSUNG TV code_
A "Mode Not Supported °
• Check the supported reso ution of the TV and adjust the externa device's
message appears_
output reso ution according y_Refer to reso ution settings in this manua _
Caption on the TV menu is
• You cannot seed Caption in the TV menu when watching content from a
greyed out
device connected via HDMI or Component
• Turn on the Caption function of the externa device_
There is a plastic smell from the
• This smell is normal and will dissipate over time_
TV_
TV Signal Information
is
• This function
is ony availab e for digita channe s the TV receives from an
unavailable in the Self Diagnosis
Antenna / RFiCoax connection_
Test menu_
TV is tilted to the right or eft
• Remove the stand base from the TV and reassemb e it
side_
The Broadcasting menu is greyed
. The Broadcasting menu is only available when you select the TV source_
out (unavailab e)_
'!our settings are ost after 5
• If TV is in the Store Demo mode, it wil reset audio and picture settings every 5
minutes or even' time the TV is
minutes_ To change the setting from Store Demo mode to Home Use, press the
turned of£
SO!JRdE button to seed W mode, and then seed MENU _ Support _ Use
Mode_
You have intermittent
oss of
• Check the cabe connections and reconnect them_
audio or video_
• Loss of audio or video can be caused by using overly rigid or thick cables_ Make
sure the cabes are f exible enough for long term use_ If mounting the TV to the
wail, we recommend using cables with 90 degree connectors_
The PIP menu is not availab e_
• PIP functiona ity is ony availab e when you are using an HDMI or Component
source_
You see sma particles when you
• This is part of the product's design and is not a defect
ook close y at the edge of the
frame of the TV_
The POP (the TV's interna
• Go to MENU _ Support _ Use Mode, and then seed Home Use_
banner ad) appears on the
screen_
The message "This file may not
• This may appear because the content has a high bit rate_ The content genera y
be played properly° ° appears_
wil pay, but coud experience some p ayability issues_
_'_-_Some functions and pictures shown in this manual are available on specific models oniy_
_'_-_To keep your TV in optimum condition, upgrade to the atest firmware on the Samsung web site by USB (Go to
samsung_com _ Support)_
_'_-_This TFT LED pane uses a panei consisting of sub pixes which require sophisticated techno ogy to produce_
However, there may be a few bright or dark pixes on the screen_ These pixes wil have no impact on the
performance
of the product
[UH5005-ZA]BN68-06547D-00ENG.indb
16
2014-08-05
_
10:11:58
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