LG 70LY390C-CA Owner's Manual page 57

Movie
Problem
Message is displayed
saying "This file is invalid"
or the audio is working
normally but the video is
not working normally.
Message is displayed
saying "Unsupported
Audio" or the video is
working normally but
the audio is not working
normally.
Subtitle is not working.
Check whether the file is playing normally on a PC.
(Check whether the file is damaged.)
Check whether the resolution is supported.
Check whether the video/audio codec is supported.
Check whether the frame rate is supported.
Check whether the file is playing normally on a PC.
(Check whether the file is damaged.)
Check whether the audio codec is supported.
Check whether the bit rate is supported.
Check whether the sample rate is supported.
Check whether the file is playing normally on a PC.
(Check whether the file is damaged.)
Check whether the video file and subtitle file name are the same.
Check whether the video file and subtitle file are located in the same
folder.
Check whether the subtitle file is supported.
Check whether the language is supported. (When you open the
subtitle file in Memo Pad, you can check the language of the subtitle
file.)
TROUBLESHOOTING
Solution
57