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AMD Radeon™ R9 380 Series Graphics
User Guide / Owner's Manual
Part Number: 55726_enu_1.00

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Summary of Contents for AMD Radeon R9 380 Series

  • Page 1 AMD Radeon™ R9 380 Series Graphics User Guide / Owner's Manual Part Number: 55726_enu_1.00...
  • Page 2 Terms and limitations applicable to the purchase or use of AMD’s products are as set forth in a signed agreement between the parties or in AMD's Standard Terms and Conditions of Sale.
  • Page 3 Do not remove the grounding pin of a three-pin plug. Attach product securely. All product-securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis, as appropriate. © 2016 Advanced Micro Devices, Inc. AMD Radeon™ R9 380 Series Graphics...
  • Page 4 AMD Radeon™ R9 380 Series Graphics © 2016 Advanced Micro Devices, Inc.
  • Page 5: Table Of Contents

    Chapter 4 AMD CrossFire Technology ........11...
  • Page 6 ............................AMD Radeon™ R9 380 Series Graphics...
  • Page 7: Chapter 1 Getting Started

    Chapter 1 Getting Started Before you begin installing your new AMD Radeon™ R9 380 Series graphics card (P/N: 102-C766xx-xx), make sure that you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter.
  • Page 8: Recording The Serial And Part Numbers

    2 Getting Started One AMD CrossFire internal bridge interconnect per additional board • (included). 600-watt or better power supply with four 6-pin power connectors. • 8 GB (or greater) of system memory is recommended. • System case that allows for good airflow and cooling (highly recommended).
  • Page 9: Chapter 2 Hardware And Software Installation

    If needed, remove any old graphics card(s). Install the new graphic card. Reassemble and connect your computer system and display(s). Start the computer system and install the new AMD drivers and configuration software. Restart the computer system. 2.2 Installing the Graphics Card 1.
  • Page 10 10. If needed, install the second graphics card in the same manner as the first. Note: Graphics cards must be separated by at least one empty expansion slot for proper air flow. AMD Radeon™ R9 380 Series Graphics © 2016 Advanced Micro Devices, Inc.
  • Page 11: Amd Drivers And Software

    13. Turn on the monitor, and then the computer. If you have properly installed the graphics card, the computer should start normally. Proceed to install the software and drivers for your AMD Radeon™ R9 380 Series graphics card. 2.3 AMD Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware, such as a graphics card.
  • Page 12 6 Hardware and Software Installation AMD Radeon™ R9 380 Series Graphics © 2016 Advanced Micro Devices, Inc.
  • Page 13: Chapter 3 Display Configuration

    This section describes how to configure displays and lists available display connections for your graphics card. 3.1 Baseplate Connections The following figure shows the display connections that are available on your AMD Radeon™ R9 380 Series graphics card. Note: The baseplate may not appear exactly as depicted.
  • Page 14: Connecting Displays

    3.3 Connecting Displays AMD Eyefinity technology is a solution that allows up to six displays to be simultaneously run off a single graphics card. The AMD Radeon™ R9 380 Series graphics card is capable of AMD Eyefinity technology and can support Ultra HD resolutions via the DisplayPort and HDMI connections.
  • Page 15: Multi-Display Support

    1. Turn off your computer and display. 2. Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews (if there are any). 3. Connect your display's cable to the adapter and tighten the thumbscrews (if there are any).
  • Page 16 10 Display Configuration AMD Radeon™ R9 380 Series Graphics © 2016 Advanced Micro Devices, Inc.
  • Page 17: Chapter 4 Amd Crossfire Technology

    AMD graphics driver that can be downloaded from the Drivers and Support page at http://support.amd.com. When AMD CrossFire is enabled, the graphics processor in one of the cards acts as the primary processor; this card is known as the primary graphics card. Graphics- rendering tasks are shared between all available processors to accelerate displays that are connected to the primary card.
  • Page 18 12 AMD CrossFire™ Technology AMD Radeon™ R9 380 Series Graphics © 2016 Advanced Micro Devices, Inc.
  • Page 19: Chapter 5 Reference

    Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card. 5.1.1 Graphics Card Installation Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care at http://support.amd.com. 5.1.1.1 The graphics card doesn't fit any of the motherboard slots.
  • Page 20: Troubleshooting Amd Crossfire

    AMD CrossFire. This will cause AMD CrossFire to reduce the amount of memory on the card with the most amount of memory to match the memory size of the graphics card with the least amount of memory.
  • Page 21: Hdtv Adapter Troubleshooting

    See your motherboard's manual to determine which is the primary PCIe slot. 5.1.2.4 3D Client is Active You will not be able to start AMD CrossFire if a 3D application, game, or video playback, such as a DVD movie, is running.
  • Page 22: Customer Care

    For more troubleshooting steps, see knowledgebase GPU-10: Inability to Select a Specific Resolution for a Display Device. 5.2 Customer Care The AMD Customer Care Web site has number of helpful resources, including a knowledgebase of FAQs and the AMD Radeon Workstation Graphics Web Ticket Submission Page.
  • Page 23: Contact Information

    If you experience difficulties with your AMD Radeon™ product, you can contact AMD Customer Care in the following ways. The latest contact information and tips for faster service can be found on the AMD Global Technical Support page at http://support.amd.com.
  • Page 24 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC 15, Subpart B, Class B For further compliance information: AMD Radeon™ R9 380 Series Graphics © 2016 Advanced Micro Devices, Inc.
  • Page 25: Industry Canada Compliance Statement (Canada)

    Information Technology Equipment. CISPR 24/EN 55024—Information Technology Equipment—Immunity Characteristics —Limits and Methods of Measurements 5.3.4 Electrical Safety Europe: The Low Voltage Directive–2006/95/EC EN 60950-1–Safety of Information Technology Equipment • © 2016 Advanced Micro Devices, Inc. AMD Radeon™ R9 380 Series Graphics...
  • Page 26: Vcci Ite Compliance Information (Japan)

    This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective actions. VCCI V-3 Class B AMD Radeon™ R9 380 Series Graphics © 2016 Advanced Micro Devices, Inc.
  • Page 27: Kc Certification Information (Korea)

    As this equipment is an electromagnetic compatible product for business purposes (Class A), the seller and/or user is asked to beware of this point and ensure that the equipment is used outside of residential areas. Class B © 2016 Advanced Micro Devices, Inc. AMD Radeon™ R9 380 Series Graphics...
  • Page 28: Bsmi Certification Information (Taiwan)

    This is a Class A Information Product, when used in residential environment, it may cause radio frequency interference, under such circumstances, the user may be requested to take appropriate countermeasures. CNS13438 Class B CNS13438 AMD Radeon™ R9 380 Series Graphics © 2016 Advanced Micro Devices, Inc.
  • Page 29: Rcm (Australia And New Zealand)

    For information on China RoHS, EU RoHS, or EU REACH compliance, please refer to Product Environmental Compliance on the AMD Web site. 5.3.10 Waste Electrical and Electronic Equipment (WEEE) Directive Compliance (European Union) This product was manufactured by Advanced Micro Devices, Inc. © 2016 Advanced Micro Devices, Inc. AMD Radeon™ R9 380 Series Graphics...
  • Page 30 24 Reference AMD Radeon™ R9 380 Series Graphics © 2016 Advanced Micro Devices, Inc.

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