Samsung Galaxy J7 Perx User Manual
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Samsung Galaxy J7 Perx User Manual

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S M A R T P H O N E

User Manual

Please read this manual before operating
your device and keep it for future reference.

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Summary of Contents for Samsung Galaxy J7 Perx

  • Page 1: User Manual

    S M A R T P H O N E User Manual Please read this manual before operating your device and keep it for future reference.

  • Page 2: Table Of Contents

    Table of Contents Special Features Home Screen and Applications (Apps) List . . . 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Your Phone’s Home Screen .
  • Page 3 Samsung Notes . . . . . . . . . . . . . . . . . . .
  • Page 4 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Display .
  • Page 5 Samsung Cloud Settings . . . . . . . . . . . . . . . . . . .
  • Page 6 Samsung Support . . . . . . . . . . . . . . . . . . .

  • Page 7: Special Features

    Special Features Learn about your mobile device’s special features.

  • Page 8: Side Speaker

    Side Speaker This device features the speaker on the side of the device. Speaker Special Features...

  • Page 9: Getting Started

    Getting Started Learn about your mobile device hardware, assembly procedures, and how to get started using your new device.

  • Page 10: Introduction

    About the User Guide the Home key. Some operation descriptions may be simplified. Thank you for purchasing your new Samsung Galaxy J7 Perx. The following topics explain how best to use Screenshots and Key Labels this guide to get the most out of your phone.
  • Page 11 Get Support from My Account You can also access support for your phone and service through the preloaded My Account app. 1. From a Home screen, tap Apps >  My Account. 1. From the My Account main page, tap My Account. 2.

  • Page 12: Set Up Your Device

    Set Up Your Device Learn how to set up your device for the first time.

  • Page 13: Assemble Your Device

    Assemble Your Device Caution: When removing the back cover, use the slot next to the Volume key to gently lift the cover This section helps you to assemble your device. off. Pulling on the Speaker (located next to the Power button) may cause damage. Remove the Back Cover 1.

  • Page 14: Install The Sim Card

    Install the SIM Card When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details, such as your Personal Identification Number (PIN), available optional services, and other features. Warning: Please be careful when handling the SIM card to avoid damaging it.

  • Page 15: Install The Battery

    Install the Battery ► Slide the memory card into the slot with the gold contacts facing down. The battery is installed in the back of the device. 1. Insert the battery into the opening on the back of the device, making sure the connectors align. 2.

  • Page 16: Replace The Back Cover

    Replace the Back Cover Charge the Battery The back cover should be replaced before using Your device is powered by a rechargeable, standard the device. Li-Ion battery. A USB charger (charging head and USB cable) is included with the device for charging the 1.

  • Page 17: When To Charge The Battery

    Caution: Use only charging devices and batteries When the battery level becomes too low, the device approved by Samsung. Samsung accessories are automatically turns off. designed for your device to maximize battery life. Using For a quick check of your battery level: other accessories may void your warranty and may cause damage.

  • Page 18: Start Using Your Device

    USB cable. Replace the damaged USB cable with a new ► Press and hold the Power key until the device Samsung-approved cable. turns on. To turn the device off: 1. Press and hold the Power key until the Device options menu is displayed.

  • Page 19: Set Up Your Device

    Lock or Unlock Your Device Restart the Device Use your device’s screen lock features to secure If your device stops responding to taps or finger gestures and you are unable to turn it off, you can your device. restart your device. By default, the device locks automatically when the ►...

  • Page 20: Google Account

    Note: On the Welcome screen, there may be an 1. From home, tap Apps >  Settings. Accessibility button. If you are visually impaired or hard 2. Tap Accounts. of hearing, tap Accessibility to change the accessibility settings. 3. Tap Add account > Google. Google Account Factory Reset Protection Your new device uses your Google...
  • Page 21 – or – Enable Factory Reset Protection Adding a Google Account to your device automatically To create a new Samsung account or set up your Samsung account on your device at any time, use turns on the Factory Reset Protection (FRP) security Accounts settings.
  • Page 22 Activation and Service Add an Email Account Use the Email app to view and manage all your email Before using your phone, you must set up your service accounts in one app. with Virgin Mobile. You will need your phone’s serial numbers (MEID and ICC ID).

  • Page 23: Set Up Voicemail

    Set Up Voicemail 4. Follow the remaining instructions to choose your plan and select a payment method. You can access your voicemail from a Home screen. 5. Follow the activation instructions below and you’ll 1. From home, tap Apps >  Voicemail.

  • Page 24: Learn About Your Device

    Learn About Your Device Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.

  • Page 25: Front View

    Front View Microphone Earpiece Front camera Proximity sensors Volume keys Power key Recent apps Back Home key Learn About Your Device...
  • Page 26 • • Earpiece: Listen to calls and automated prompts Volume key: Adjust the ringtone or media volume or adjust the voice volume during a call. when using the phone. • • Front camera: Takes pictures and records videos Proximity sensors: Detect when objects are close while facing the screen, and allows you to video to the screen.

  • Page 27: Back View

    Back View Rear camera Speaker Flash Headset jack Microphone USB charger/accessory port Learn About Your Device...
  • Page 28 • Microphone: Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos. There are two microphones, one on the top and one on the bottom. • Flash: Help illuminate subjects in low‑light environments when the camera is focusing and capturing a picture or video.

  • Page 29: Home Screen And Applications (Apps) List

    Home Screen and Recent Applications You can display a list of recently used applications Applications (Apps) List using the Recent Apps key. Most of your phone’s operations originate from the ► Tap Recent Apps to view a list of recently used home screen or the Apps list.

  • Page 30: Your Phone's Home Screen

    Your Phone’s Home Screen Notification Status area area Status bar Widget Application icons Apps list Primary shortcuts Learn About Your Device...

  • Page 31: Home Screen Basics

    • The following topics describe how to use and customize Application icons: Application icons are shortcuts to your phone’s home screen, understand the status bar, favorite applications. You can add and remove these and use the notification panel. shortcuts as you wish. •...

  • Page 32: Extended Home Screens

    Customize Your Home Screen Extended Home Screens In addition to the main home screen, your phone Learn how to set the wallpaper and add, move, or features extended home screens to provide more remove shortcuts, widgets, and folders from the home space for adding icons, widgets, and more.
  • Page 33 Add Shortcuts to the Home Screen Change the Wallpaper Select and assign your phone’s background wallpaper. You can add shortcuts for quick access to favorite apps from the home screen. 1. From home, touch and hold an empty space, and then tap Wallpapers and themes.

  • Page 34: Add Widgets To The Home Screen

    Add Widgets to the Home Screen Add Folders to the Home Screen You can add widgets to your phone’s home screen. You can group home screen shortcuts into folders for Widgets are simple application extensions that run convenient access. on your phone’s home screen. Unlike a shortcut, the 1.

  • Page 35: Capture Screenshots

    Change the Folder Color You can change the color of a folder. 1. From home, tap the folder to open it. 2. Tap Palette and select a color, and then tap  Back. Capture Screenshots You can use your phone’s power and home keys to capture screenshots.

  • Page 36: Status Bar

    Status Bar Main Status Icons The status bar at the top of the home screen provides Cellular network signal strength is displayed. phone and service status information on the right side and notification alerts on the left. To view the Roaming network signal strength is notification panel or access the quick settings menu, displayed.
  • Page 37 Main Notification Icons Main Notification Icons An app update is available from the A call has been missed. Google Play store. A call is on hold. File is being uploaded or sent. New voicemail message has been received. An app update was successful. New email has arrived.

  • Page 38: Notification Panel

    Notification Panel The notification panel gives you access both to notifications and the quick settings menu. Settings Quick settings View all Notification cards Learn About Your Device...
  • Page 39 • Close the Notification Panel Settings: Display the Settings screen. • ► Slide the notification panel up. (Slide your finger up Quick settings: Quickly enable or disable a feature. from the bottom of the screen.) • View all: See all available Quick settings, adjust –...

  • Page 40: Navigation

    Navigation Double-Tap Lightly tap items twice to select or launch them. Learn the basics for how to navigate through • your device. Double‑tap an image to zoom in or out. Touchscreen Navigation Touch and Hold Please note that a touch screen responds best to a light Touch and hold items on the screen to activate them.

  • Page 41: Pinch And Spread

    Drag Common Options Touch and hold an item, and then move it to a new The device uses basic command options to perform location. common actions. • • Drag an app shortcut to add it to a Home screen.  More options: Tap to view more menu options for a screen.

  • Page 42: Enter Text

    If you have multiple text input methods installed on You can type on your phone using the touchscreen your device, you can select the Samsung keyboard to Samsung keyboard or Google voice typing. be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 43 Settings >  General management > Language and input >  General management > Language and input > Virtual keyboard. Virtual keyboard. 2. Tap Samsung keyboard for options. 2. Tap Google voice typing for options. For more information, see “Language and Input” on Google Voice Typing page 173.
  • Page 44 • Paste: Insert the last copied or cut text into the current field. • Clipboard: View and select items copied to the clipboard. • Share: Send the text with others using a variety of sharing methods. • Select all: Highlight all the text in the field. •...

  • Page 45: Multi Window

    Multi Window Window Controls Window controls in the middle of the Multitask by using multiple applications at the window border for options. same time. Switch windows: Switch locations between Multi window apps. Close app: Close the selected app. Enable Multi Window 1. From a Home screen, tap Apps >...
  • Page 46 Use Multi Window You can also launch recently used apps directly into Multi window view. Only applications that support Apps that support Multi window display together on Multi window have the Multi window icon. a split screen. You can switch between the apps and 1.

  • Page 47: Apps

    Apps Learn how to change the way apps are displayed, organize apps into folders, and uninstall or disable apps.

  • Page 48: Using Apps

    Visit play.google.com/store/ apps to learn more. Access Apps • Galaxy Apps: View and download Samsung apps that are optimized for use with Galaxy devices. You can access and launch all applications from the Visit samsung.com/levant/apps/mobile/galaxyapps to Apps list.
  • Page 49 Organize Apps To uninstall or disable an app: 1. From home, tap Apps. Arrange the Order 2. Tap More options > Edit. Apps that App shortcuts can be listed alphabetically or in your can be uninstalled or disabled display own custom order. Uninstall/disable on their shortcut.
  • Page 50 Use Folders To launch apps in a folder: ► Tap a folder, and then tap an app shortcut to You can organize App shortcuts in a folder on an Apps launch it. list screen. 1. From home, tap Apps > More options > Edit. To delete a folder: 2.

  • Page 51: Application Options

    Apps Settings Application Options 1. From home, tap Apps > Settings >  Apps. View information and configure settings for all apps on 2. If you have disabled applications: your phone. • All apps at the top left of the screen. Access Apps Settings •...
  • Page 52 • Special access: Configure the following types Use Premium text message service: of access for specific applications: Choose which apps can use installed premium text message services. Optimize battery usage: Restrict functions in applications to save battery power. Allow unrestricted data usage: Permit apps to use mobile data without Device administrators: Select apps for restriction.

  • Page 53: Manage Apps

    • Manage Apps Storage: Manage the app’s storage usage. • You can view and update information about an Memory: View the app’s memory usage. application, including memory usage, default settings, • Notifications: Configure notifications from the and permissions. app. 1. From home, tap Apps >...
  • Page 54 • App Permission Settings Browser app: Choose a default browser app. • Configure settings and permissions for your phone’s Calling app: Choose a default calling app. apps. • Messaging app: Choose a default messaging 1. From home, tap Apps > Settings >...

  • Page 55: Calculator

    Calculator The Calculator provides basic and advanced arithmetic functions. Basic Operation You can use your calculator to perform basic operations. 1. From home, tap Apps > Calculator. 2. Tap keys for calculations. Tip: To use the scientific calculator, make sure Auto rotate is turned on (notification panel >...

  • Page 56: Calendar

    Calendar Calendar Operations • View Today’s Calendar: From the Calendar, tap Use Calendar to create and manage events, meetings, Today. and appointments. Your Calendar helps organize your • Change Calendar View: From the Calendar, tap time and reminds you of important events. Depending View, and then tap Year, Month, Week, Day, or Tasks on your synchronization settings, your phone’s to change the current view.

  • Page 57: Add An Event To The Calendar

    Add an Event to the Calendar Sync Calendars Add events to your calendar directly from the Calendar You can select which calendars you would like to sync application. on your phone, along with what types of information you want to sync. 1.

  • Page 58: Camera And Video

    Camera and Video Beauty Settings Gallery Flash Take a picture Record video Switch cameras Modes, camera, or effects Apps...

  • Page 59: Camera Overview

    • Camera Overview Camera settings: Opens the camera settings menu and lets you change additional camera settings. See The camera’s viewfinder screen lets you view your “Camera Settings” on page 56. subject and access camera controls and options. • Camera Shortcut Portrait: Adjust skin tone of faces.

  • Page 60: Take A Picture

    Take Pictures and Record Videos Flash Warning Do not shine the flash close to eyes. Do not look The following topics teach you how to take pictures and directly at the flash when shining. Do not shine the record videos with your phone’s camera. flash at other people’s eyes.

  • Page 61: Shooting Mode

    Shooting Mode 3. Aim the camera at your subject. Capture picture to take the picture. Several visual effects are available. Some modes are not available when taking self-portraits. Record Videos 1. From home, tap Apps > Camera. Record high-quality videos using your phone’s video 2.

  • Page 62: Camera Settings

    • Camera Settings Continuous shot: Touch and hold the Camera button to take pictures continuously. You can adjust your camera’s settings using the • HDR (Rich tone): Enables the light sensitivity icons on the main camera screen and the full camera and color depth features of the device to settings menu.
  • Page 63 • Set Camera Functions Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution You can configure your camera’s settings to fit any videos take up more memory. situation and event. • Save pictures as previewed: Save the 1.
  • Page 64 • Review pictures: Set to show pictures after taking them. • Quick launch: Open camera by pressing the Home key twice in quick succession. • Storage location: Select the memory location for storage. This option only appears if an optional memory card (not included) is installed.

  • Page 65: Clock

    Clock Alarm Set an alarm to ring at a specific time. The Clock app offers features for keeping track of time and setting alarms. Create an Alarm 1. From home, tap Apps > Clock. Create an alarm event. You can set one-time or recurring alarms, and choose options for how to be 2.
  • Page 66 • World Clock Alarm tone and volume: Choose a sound to play for the alarm, and drag the slider to set The World clock lets you keep track of the current time the volume of the alarm. in multiple cities around the globe. •...
  • Page 67 • To remove a city from the main World clock screen: Resume: Continue timing after stopping the clock. 1. From home, tap Apps > Clock. • Reset: Reset the Stopwatch to zero. 2. Tap World clock. 3. Find the city to remove, and then touch and hold it Timer to select it.

  • Page 68: Contacts

    Contacts The following illustration shows your Contacts app layout and describes the various features. More options Search Image Contact Add a contact Apps...

  • Page 69: Add A Contact

    • important information. Virgin Mobile is not responsible Select Samsung account if you want to save for any damages from lost or changed contacts. contacts to your Samsung account; these will be synced automatically with your Samsung account online.
  • Page 70 • Save a Phone Number Phone: Enter the phone number for the contact. You can save a phone number to Contacts directly from • the phone keypad. Email: Enter email addresses for the contact. • 1. From home, tap Phone. Groups: Assign the contact to a group.

  • Page 71: View Contacts

    View Contacts Edit a Contact View a contact’s details by displaying a contact entry. Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID 1. From home, tap Apps >...

  • Page 72: Delete A Contact

    Favorites Delete a Contact You can delete a contact from the contacts details Marking contacts as favorites lists them at the top page. of the Contacts tab in the Phone app, allowing you to quickly access your most used or preferred Contacts 1.
  • Page 73 • Make a Call from Favorites Tap Group ringtone to select a ringtone for notifications for incoming calls from group 1. From home, tap Apps > Contacts. members. 2. Tap a contact to display it, and then tap Call. • Tap Add member, select a member or members to add to the new group, and then tap Done.

  • Page 74: Send A Message To A Group

    Send a Message to a Group Send an Email to a Group You can send a message to members of a group, if the You can send an email to members of a group, if the members have a telephone number stored in their members have an email address stored in their contact contact record.

  • Page 75: Delete A Group

    Share a Contact Delete a Group You can delete any group you created. When removing You can quickly share contacts using Bluetooth, email, a group, you will have the option to also remove any Gmail, or text messaging. members of the group from your accounts. 1.
  • Page 76 (Text only). Google Messenger app. ™ • • Save to Drive: Save the information to your Samsung Notes: Save the information in Google Drive account. Samsung Notes (Text only). ™ • • Email: Send the information as an email Wi-Fi Direct: Send the information to another attachment.

  • Page 77: Import Contacts

    • Back up profile data: Back up and restore your phone before you can import contacts. See “Memory profile using your Samsung account. Card (SD Card)” on page 170 for SD card information. • Registered information: View and set the Import Contacts from an SD Card or registered information for your phone number.

  • Page 78: Back Up Contacts

    Back Up Contacts Contacts Settings If you are saving contacts to an account that does Configure options for contacts stored on your phone. not automatically back them up to the Cloud, you can 1. From home, tap Apps > Contacts. manually back them up to an optional installed SD card 2.

  • Page 79: Email

    1. From home, tap Apps > Samsung folder > Before setting up an email account, make sure you  Email. have the username (user ID), password, server name, 2.
  • Page 80 Add an Email Account from the Important: If the account type you want to set up is not in the phone database, you will be asked to enter more Settings Menu details. You should get all pertinent information for the You can also set up email accounts from the Settings > email account, such as incoming and outgoing server Accounts menu.

  • Page 81: Create And Send An Email Message

    (case-sensitive). to your email messages. • Exchange server: Enter your system’s 1. From home, tap Apps > Samsung folder > Exchange server remote email address. Obtain  Email. this information from your company network • If you want to switch to a different email administrator.
  • Page 82 • To add recipients from Contacts, tap Add from Contacts , select the contact(s) you wish to 1. From home, tap Apps > Samsung folder > include, and then tap Done.  Email. 4. Enter the email subject and message. 2. Tap the message you want to view.

  • Page 83: Delete An Email Account

    • Deleting email: Touch and hold a message to select 1. From home, tap Apps > Samsung folder > it, tap the check box on the left side of any other  Email. messages, and then tap Delete. 2. Tap Menu >...

  • Page 84: Manage Your Email Inbox

    View Your Email Inbox or priority. 1. From home, tap Apps > Samsung folder > Delete Email Messages  Email. 1. On the email account Inbox, touch and hold the 2. Tap the email account at the top of the screen to message you want to delete.

  • Page 85: Email Settings

    Email Settings Configure options for email accounts you set up on your phone. General Email Preferences 1. From home, tap Apps > Samsung folder >  Email. 2. Tap Menu > Settings to configure settings. • General email settings affect all email accounts.

  • Page 86: Galaxy Apps

    Galaxy Apps Samsung Galaxy Apps provides a quick and easy way to find and download free premium apps that are compatible with your Galaxy device. A Samsung account is required to purchase and download apps. To access the Samsung Galaxy Apps website: ►...

  • Page 87: Gallery

    • Gallery Touch and hold thumbnails to select them (indicated by a checkmark). Using the Gallery application, you can view pictures • Tap tabs along the top to change views. You can and watch videos that you have taken with your phone’s view by Pictures, Albums, or Stories.

  • Page 88: View Pictures And Videos

    • Create album: Create a new album in the When viewing pictures and videos, you can Albums view. touch and hold an image to open a selection menu and choose what to do with the picture Slideshow: Create a slideshow from or video.

  • Page 89: Rotate A Picture

    After selecting an album from the Albums tab, you 3. Tap  More options > Rotate left or Rotate right. can browse through the pictures and videos of that album. Tap a picture or video to view it in full screen. Edit Tools By default, the pictures and videos in an album are Perform advanced edits on your pictures, including...

  • Page 90: Share Pictures And Videos

    5. After using an editing tool, tap Apply to apply the changes. 6. When you are finished editing the picture, tap Save. Share Pictures and Videos The Gallery application lets you send pictures and videos using email, multimedia messages, social networks, and more.

  • Page 91: Google Apps

    Google Apps Drive Open, view, rename, and share your Google Docs ™ Enjoy these apps from Google. files. Certain apps require a Google Account. Visit google.com ► From home, tap Apps > Google folder > to learn more.  Drive. Visit support.google.com/drive to learn more about Chrome Google Drive ™...
  • Page 92 Gmail Maps Send and receive email with Gmail, Google’s web-based Find your current location and get directions and other email service. Before using Gmail, you must register location-based information. a Google (Gmail) Account on your phone. See “Google ► From home, tap Apps >...

  • Page 93: Play Music

    Play Movies & TV Play Store Watch movies and TV shows purchased from Google Find new apps, movies and TV shows, music, books, Play. You can stream them instantly or download them magazines, and games in Google Play store. for viewing when you are not connected to the Internet. ►...

  • Page 94: Internet

    Bookmark favorite sites using the browser menu Browse the Internet using a full-featured browser. options. 1. From home, tap Apps > Samsung folder > Use the Browser  Internet. Launching the browser is as easy as tapping an icon. 2. Navigate to the Web page you want to bookmark, ►...
  • Page 95  Bookmarks > Saved pages, and then tap a saved Use tabbed browsing to switch between websites page to open it. quickly and easily. 1. From home, tap Apps > Samsung folder > View Browser History  Internet. Use the browser menu options to view your browsing 2. Tap Tabs.

  • Page 96: Browser Settings

    Browser Settings Configure your Browser settings. 1. From home, tap Apps > Samsung folder >  Internet. 2. Tap  More options > Settings to configure settings. Apps...

  • Page 97: Messaging

    Messaging Send a Text Message Quickly compose and send text messages on your With wireless service and your phone’s messaging phone. capabilities, you have the opportunity to share 1. From home, tap Apps > Messages. information through many different channels and accounts, including Gmail (Google), personal and 2.
  • Page 98 • 4. Tap the Enter message field and then start Add from Contacts, and then select composing your message. the contacts to whom you want to send the message. You can also select contact groups 5. When done, tap Send to send the text message. as recipients.

  • Page 99: Create A Slideshow

    1. In the message you are composing, tap Menu > Create slideshow to add space for a new slide. Samsung Notes: Attach a note. See “Samsung Notes” on page 119. 2. Tap the space for the slide. Calendar: Select the calendar event 3.
  • Page 100 • Save and Resume a Draft Message Preview your slideshow: Tap More options > Preview. While composing a text or multimedia message, tap • Back to automatically save your message as a draft. For more options: Tap More options and select an option.

  • Page 101: New Messages Notification

    New Messages Notification Manage Message Conversations Depending on your notification settings, the phone Text and multimedia messages that are sent to and will play a ringtone, vibrate, or display the message received from a contact (or a number) are grouped into briefly in the status bar when you receive a new text or conversations or message threads in the Messages multimedia message.

  • Page 102: Reply To A Message

    Note: If a message contains a link to a Web page, tap 4. To save the attachment to device memory or an the message and then tap the link to open it in the Web SD card, touch and hold the attachment, and then browser.
  • Page 103 Delete Conversations Note: To reply to a text message with a multimedia message, open the text message, and then tap either 1. From home, tap Apps > Messages. Menu > Add subject or Attach. The text message is 2. On the Messages screen, tap  More options > Edit. automatically converted into a multimedia message.
  • Page 104 Delete a Single Message Messages Settings 1. While viewing a conversation, touch and hold the The messages settings menu lets you control options message that you want to delete. for your text and MMS messages including message limits, size settings, and notifications. •...

  • Page 105: My Files

    Recent files: View recently saved files. This only appears if one or more files have been To view files in My Files: accessed recently. 1. From home, tap Apps > Samsung folder > • Images: View image files.  My Files. •...
  • Page 106 My Files Options Use My File options to search, edit, clear file history, and more. 1. From home, tap Apps > Samsung folder >  My Files. 2. The following options are available: • Search: Search for a file or folder. •...

  • Page 107: Phone

    Phone More options Voicemail Visual Voicemail Hide the keypad Call Apps...

  • Page 108: Place And Answer Calls

    Place and Answer Calls Problem: Sound pops momentarily during a call. Solution: Are you changing location while calling? The following topics describe how to directly dial calls, Sound pops when signal is weak and the phone how to answer incoming calls, and how to use the in- switches to a different area.

  • Page 109: Call Emergency Numbers

    Call Emergency Numbers Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning You can place calls to 9-1-1 even if the phone’s screen System (GPS) chip necessary for utilizing E 9-1-1 is locked or your account is restricted. To call the 9-1-1 emergency location services where available.

  • Page 110: Mute The Ringing Sound

    Answer Phone Calls Mute the Ringing Sound To mute the ringer without rejecting the call, you can The following information lets you know how to answer do either of the following: incoming calls, mute the ringer on incoming calls, • reject incoming calls, and more.
  • Page 111 In-Call Screen Layout and To route the current call back to the phone, tap Headset to temporarily use the phone. Operations Tap it again to route the call back to the While you are on a call, you will see a number of connected Bluetooth headset.
  • Page 112 • End : End the current call. 4. Tap Call next to the number you want to call. • Tap  More options during a call to display a list To end the call, tap  End. of additional in-call features: Tip: You can also place a call directly from the Contacts Add to Contacts: Add the current caller to list.
  • Page 113 Voicemail Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting The following topics describe how to set up and use up your voicemail to protect against unauthorized your phone’s voicemail and visual voicemail features. access.
  • Page 114 • Set Up Visual Voicemail If prompted, grant Visual Voicemail permissions to access your phone, contacts, Setting up Visual Voicemail follows many of the same and so on. procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting 4.

  • Page 115: Review Visual Voicemail

    Review Visual Voicemail New Avatar message: Send an animated voice message to friends. Visual Voicemail lets you easily access and select which messages you want to review. Search: Search your voice messages. 1. From home, tap Apps > Voicemail. Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription 2.
  • Page 116 • Archive: Save this message. More options: Access Archive, Settings, and Help features. Mark as Read: Mark this voicemail as being read. Delete: Delete selected messages. Mark as Unread: Mark this voicemail as not Share: Send the message using Wi-Fi being read.
  • Page 117 • Help/Info: View help topics for using Visual 3. Tap OK to connect to the voicemail system. Follow Voicemail. the prompts to change your current greeting. • Preferences: Change your Visual Voicemail Edit the Display Name Using the application preferences. Voicemail Menu •...

  • Page 118: Call Waiting

    Optional Calling Services Call Waiting The following topics outline additional voice-related When you are on a call, Call Waiting alerts you to services available with your phone. incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and Caller ID Blocking displays the caller’s phone number (if it is available).

  • Page 119: Conference Calling

    Conference Calling Call Forwarding With conference calling, also known as 3-way calling, Call Forwarding lets you forward all your incoming calls you can talk to two people at the same time. When to another phone number – even when your phone is using this feature, the normal airtime rates will be turned off.

  • Page 120: Call Settings

    • Call Settings Answering and ending calls: Answer calls by pressing the Home key or using voice commands. Your phone’s Call Settings menu lets you configure your End calls by pressing the Power/Lock key or using voicemail options and a number of other settings for voice commands.

  • Page 121: Tty Mode

    Use the Call Settings Menu International dialing: Enter the international dialing code automatically (only when US 1. From home, tap  Phone >  More options > dialing is disabled). Settings. DTMF tones: Set the length of DTMF tones, 2. Configure your options. which are used when pressing the keypad while •...
  • Page 122 If this cable was not provided with your TTY device, Warning: 9-1-1 Emergency Calling contact your TTY device manufacturer to purchase the It is recommended that TTY users make emergency connector cable. calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline To turn TTY Mode on or off: communications.

  • Page 123: S Health

    S Health To access S Health: 1. From home, tap Apps > Samsung folder > Use S Health to plan, track, and manage your health  S Health, and read and accept the terms and goals and activities, including exercise, sleep, and conditions. meals. 2. Set up your health profile and goals.
  • Page 124 • You should also check with your doctor if you have You have a family history of heart disease before symptoms suggestive of heart, lung, or other serious age 55; disease, such as: • You smoke or quit smoking in the past six months; •...

  • Page 125: Samsung Notes

    Brush: Create a drawing. • Image: Insert an image into the note. The Samsung Notes app helps you create, edit, and • manage all the notes on your phone. Sign in to your Voice: Use your voice to insert text into the Samsung account to access your notes in Samsung note.

  • Page 126: Browse Notes

    3. To search for a note, tap Search. • Edit: Select notes to share, delete, or move. • Sort by: Change the way notes are organized. • List/Grid view: Switch between List view and Grid view. • Settings: View settings for the Samsung Notes app. Apps...

  • Page 127: Samsung

    Get live help, discover new features, and unlock Lock your private content and apps to enhance security. promotions for your Samsung device. You must sign in to your Samsung account to use Secure Folder. ► From home, swipe up to access Apps, and then tap Samsung folder >...

  • Page 128: Virgin Mobile Apps

    Virgin Mobile Apps Amazon Kindle Download books for reading right on your device. You Enjoy these apps from Virgin Mobile. must have an account with Amazon to use the Kindle Certain apps require a data plan or paid subscription. application. Visit virginmobileusa.com to learn more or contact your ►...
  • Page 129 Audiobooks Facebook Access audible.com’s library of audiobooks in every Keep up with friends and family with the Facebook app. genre. Share updates, photos, and videos, as well as text, chat, and play games. ► From home, tap Apps > Amazon folder >  Audiobooks.
  • Page 130 NextRadio Prime Photos Listen to your favorite FM radio stations on the go with Store your photos on Amazon’s cloud server NextRadio. Tune in to any FM frequency in your area ► From home, tap Apps >  Prime Photos. and listen to the radio without the cost of streaming music.
  • Page 131 Voicemail Easily manage your inbox without ever dialing into your voicemail. ► From home, tap Apps > Voicemail. Apps...

  • Page 132: Settings

    Settings Configure your device’s connections and settings, add accounts, and customize Home screens, apps, and features.

  • Page 133: How To Use Settings

    How to Use Settings Search for Settings If you are not sure exactly where to find a certain setting, you can use the Search feature. Access Settings 1. From home, tap Apps > Settings. There are a couple of ways to access your device settings.

  • Page 134: Connections

    Connections Manage connections between your device and a variety of networks and other devices.

  • Page 135: Wi-Fi

    Wi‑Fi 4. Tap a Wi‑Fi network to connect, enter the password (if it is not an open network), and then tap Connect. Wi‑Fi provides wireless Internet access over distances • The password, for a household wireless LAN of up to 300 feet. To use your phone’s Wi‑Fi, you need router, is sometimes found on a sticker on the access to a wireless access point or “hotspot.”...
  • Page 136 Disconnect Wi‑Fi 3. Tap On/Off to turn Wi‑Fi on. • To disable Wi‑Fi, tap On/Off again. You may wish to disconnect from a connected Wi‑Fi network without turning Wi‑Fi off. 4. Tap a Wi‑Fi network, enter the password, and tap Connect.
  • Page 137 Connect to a Wi‑Fi Network Using WPS Smart Network Switch Wi‑Fi Protected Setup (WPS) is a network security Smart network switch lets your phone automatically standard that allows you to easily secure a wireless switch to the wireless network data connection when network connection between your phone and a router.
  • Page 138 • Wi‑Fi Direct Manage networks: Manage your saved Wi‑Fi networks. Use Wi‑Fi Direct to connect directly to other Wi‑Fi • WPS push button: Set up a connection to a Direct devices simply using Wi‑Fi, without an access WPS (Wi‑Fi Protected Setup) router or other point or using the Internet.

  • Page 139: Bluetooth

    • • To stop a connection, swipe down from the top Audio output: Listen to music and other audio of the screen to open the notification panel, tap output wirelessly. the connected device, and then tap Disconnect • Hands‑free calls: Call hands‑free using Bluetooth‑ from device.

  • Page 140: Pair Bluetooth Devices

    Pair Bluetooth Devices To enable Bluetooth: 1. From home, tap Apps > Settings > Search for and pair nearby Bluetooth devices.  Connections. Registered Bluetooth devices can be connected simply. 2. Tap Bluetooth. • Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
  • Page 141 Unpairing from a Paired Device 1. From home, tap Apps > Settings >  Connections. 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Bluetooth. • 2. Tap Unpair. Paired Bluetooth devices appear in the “Paired devices”...

  • Page 142: Send Information Using Bluetooth

    Send Information Using Bluetooth Sending Contacts Data Using Bluetooth 1. From home, tap Apps > Contacts. You can use Bluetooth to transfer information between your phone and another Bluetooth‑enabled device such 2. Tap a contact and select Details. as a phone or notebook computer. 3.

  • Page 143: Bluetooth Settings

    Bluetooth Settings 2. Tap Accept. • When your phone receives a file, you will see a Configure your Bluetooth settings. notification. To open the file immediately, pull 1. From home, tap Apps > Settings > down the status bar to display the notification  Connections.
  • Page 144 ‑ • If the target device does not appear, tap Scan to Search for other devices: From Bluetooth settings, search again. tap Scan. ‑ ‑ This setting is available when Bluetooth is This setting is available when Bluetooth is enabled. enabled.

  • Page 145: Airplane Mode Settings

    Airplane Mode Settings Hotspot and Tethering When you enable Airplane mode, your phone Hotspot disconnects from all networks, meaning you cannot make calls, send or receive messages, or access the Hotspot allows you to turn your phone into a Wi‑Fi Internet.
  • Page 146 Set Up Hotspot 3. Select this phone and follow your prompts to enter the passkey (provided on the Hotspot page). 1. From home, tap Apps > Settings. 4. Launch your Web browser to confirm you have an 2. Tap Hotspot and Tethering > Hotspot. Internet connection.
  • Page 147 • Advanced Hotspot Settings Set allowed devices: To select which devices are allowed to connect to the Hotspot, in the Hotspot The hotspot settings menu lets you configure advanced window, tap  More options > Allowed devices > options. Add, enter a device name and MAC address, and •...

  • Page 148: Data Usage

    Data Usage Tethering Use Tethering to share your device’s Internet The data usage menu lets you view your phone’s mobile connection with a computer that connects to your and Wi‑Fi data usage, set data limits, restrict hotspot device using a USB cable, or by Bluetooth. usage, and more.

  • Page 149: Mobile Networks

    • Mobile Networks Mobile data usage: Tap the drop‑down menu, and then choose a time period for data usage. The Mobile networks settings menu allows you to Data usage for the period is displayed on the configure your mobile network connections. Set graph, along with usage by application at the options for network selection and data service.

  • Page 150: Location

    ‑ • Roaming guard: Choose options for Access Point Names: View, configure, and add displaying an onscreen roaming notice for access point names (APNs) for your phone’s data certain functions. Enable or disable roaming connection. notices for Voice and Data for Domestic use, •...

  • Page 151: Location Services

    Recent Location Requests 4. Tap Locating method to select how your location is determined: Apps that have requested your location are listed under • High accuracy: Use GPS, Wi‑Fi, and Recent location requests. mobile networks. 1. From home, tap Apps > Settings > ...

  • Page 152: Nearby Devices

    Phone Visibility 3. Tap On/Off to turn on Location services. 4. Tap Google Location History and sign in to your Allow other devices to find your phone and transfer Google Account for more options. files. Your phone will appear in the list of available Nearby Devices devices when files are transferred using Transfer files to devices.

  • Page 153: Set Up A Printer

    Add a Printer Set Up a Printer Before you can print to a printer, you must add Add a printer to a print service and configure settings. and set it up on your phone. You will need to know Note: Below settings are examples only. Available the IP address of the printer;...

  • Page 154: Set Up Secure Credential Storage

    Virtual Private Networks Set Up Secure Credential Storage (VPN) If your network administrator instructs you to download and install security certificates, you must From your phone, you can add, set up, and manage first set up the phone’s secure credential storage virtual private networks (VPNs) that allow you to before setting up a VPN.

  • Page 155: Add A Vpn Connection

    Add a VPN Connection Connect to or Disconnect from a VPN Use the VPN settings menu to add a VPN connection to your phone. Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. To access the 1.

  • Page 156: Disconnect From A Vpn

    Disconnect from a VPN 1. Pull down the status bar to open the notification panel. 2. Tap the VPN connection to return to the VPN settings window. 3. Tap the VPN connection, and tap Disconnect to disconnect from it. Settings...

  • Page 157: Sounds And Vibration

    Sounds and Vibration Configure the sounds and vibrations used to indicate notifications, screen touches, and other interactions.

  • Page 158: Sound Mode

    Sound Mode Vibrations You can switch between sound modes, while preserving Configure your device’s vibrations. the individual sound settings you have made. Vibrate While Ringing 1. From home, tap Apps > Settings. Set the phone to vibrate while ringing. 2. Tap Sounds and vibration.

  • Page 159: Volume

    Volume Media Volume Limiter Limit the maximum output of the device’s volume. You Set the system volume level and default volume for call can also set a PIN to prevent unauthorized users from ringtones, notifications, and other audio. changing this setting. 1.

  • Page 160: Ringtone

    Ringtone Tap a song to hear a preview, and then tap Done to save it as a ringtone. Choose a ringtone for incoming calls. Tip: When choosing music for a ringtone, select the 1. From home, tap Apps > Settings Highlights only checkbox to allow the system to select what part of the song to use.

  • Page 161: Do Not Disturb

    • Calendar notifications: Set the default sound Note: Scheduling is not available if Do not disturb for calendar events. mode has been turned on manually. • Email notifications: Set the default sound for 1. From home, tap Apps > Settings. new email.

  • Page 162: System Sounds

    • Alarms only: Allow exceptions for alarms. 3. Tap On/Off to enable each option: • • Custom: Set your own exceptions. Touch sounds: Play tones when you touch or tap the screen to make selections. • Hide Visual Notifications Screen lock sounds: Play a sound when you unlock the screen.

  • Page 163: Sound Quality And Effects

    • • Keyboard sound: Play a sound when the Tube Amp Pro: Simulate the soft timbre of a Samsung keyboard is tapped. tube amplifier. • Sound Quality Concert hall: Simulate the reverb of a concert hall. and Effects 6. Tap Adapt sound and follow the prompts to customize your sound settings.

  • Page 164: Notifications

    Notifications Select which apps you want to receive alerts from. Alerts include notifications, sounds, and vibrations.

  • Page 165: Block App Notifications

    Block App Notifications Customize App Notifications Block notifications for apps. 1. From home, tap Apps > Settings. Customize notification settings for each application individually. 2. Tap Notifications. 1. From home, tap Apps > Settings 3. Tap On/Off next to an app or All apps to enable or disable notifications.

  • Page 166: Display

    Display Configure your display’s brightness, screen timeout delay, and other display settings.

  • Page 167: Screen Brightness

    Screen Brightness Screen Zoom and Font Adjust the screen brightness to suit your surroundings You can set the screen zoom, font size, and font style or personal preference. You may also want to adjust for all text that is displayed on the screen. screen brightness to conserve battery power.

  • Page 168: Easy Mode

    Easy Mode Return to Standard Mode You can use the Easy mode Settings menu to return to Easy mode provides a simpler experience using your Standard mode. phone, with a simpler home screen layout and simpler app interactions. If you are a first‑time smartphone 1.

  • Page 169: Icon Frames

    Icon Frames Status Bar You can show icons with a shaded background to make You can determine which notifications appear on the them stand out on the Home screen and Apps list status bar. screen. 1. From home, tap Apps > Settings >...

  • Page 170: Screen Timeout

    Screen Timeout 4. Configure options: • Colors: Tap the selector to display a changing Turn the screen off after a set amount of time. screen of colors. 1. From home, tap Apps > Settings > • Photo Table: Display pictures in a photo table.  Display.

  • Page 171: Wallpapers And Themes

    Wallpapers and Themes You can change the appearance of your device with custom wallpapers, themes, and icons.

  • Page 172: Wallpaper

    Wallpaper 3. To apply a theme, tap it, and then tap Apply. You can change the wallpaper for the Home and lock Icons screens. Apply custom icons to replace built‑in app icons. To change the wallpaper: To change the icon set: ►...

  • Page 173: Device Maintenance

    Device Maintenance Device maintenance provides an overview of the status of your device’s battery, storage, RAM, and device security. You can also automatically optimize your device’s system resources.

  • Page 174: Quick Optimization

    Quick Optimization Battery The quick optimization feature improves device Monitor your phone’s battery usage through this performance through the following actions: settings menu. View which functions are consuming your battery’s charge and at what percentage. You • Identifying apps that use excessive battery power can also display the battery charge remaining as a and clearing unneeded items from memory.

  • Page 175: Storage

    • Unmonitored apps: Add apps that will be put 3. View memory usage for the different types of to sleep. information stored in your phone’s memory. •  More options : 4. Tap an item for more information. ‑ Advanced settings: Configure notification Note: Tap Clean now to free up storage space by settings, the app power monitor, and removing unneeded files.

  • Page 176: Install A Microsd Card

    ‑ Memory Card (SD Card) System memory: The minimum amount of storage space required to run the system. A microSD memory card is an optional accessory (not ‑ Used space: The amount of storage space included) that allows you to store images, videos, currently being used.

  • Page 177: View Microsd Card Memory

    Unmount and Remove a microSD Card 7. Replace the back cover. Use the following procedures to unmount and remove View microSD Card Memory an optional microSD card from your phone. Once an optional memory card (not included) has been Important: When you need to remove an optional installed in your device, the card memory is displayed installed microSD card, you must unmount the card in the Storage settings.

  • Page 178: Memory

    Note: Formatting erases all the data on an installed prepared for use. However, should you unmount the microSD card, after which the files CANNOT be card without removing it from the device, you need to retrieved. To prevent the loss of important data, please mount it before it can be accessed.

  • Page 179: Language And Input

    Language and Input Select the Default Language for Your Phone Your phone’s language and input settings let you select 1. From home, tap Apps > Settings. a language for the phone’s menus and keyboards, select and configure keyboard settings, configure 2.

  • Page 180: Date And Time

    • Virtual keyboard: Configure your virtual keyboards. Access Date and Time Options ‑ Samsung keyboard: Configure options for 1. From home, tap Apps > Settings. the standard Samsung keyboard. 2. Tap General management > Date and time.

  • Page 181: Report Diagnostic Info

    Report Diagnostic Info 3. Tap Reset settings. 4. Tap Reset settings, and confirm when prompted. This feature sends diagnostic information about your device when you are having technical problems. Reset Network Settings 1. From home, tap Apps > Settings. You can reset Wi‑Fi, Mobile data, and Bluetooth 2.

  • Page 182: Factory Data Reset

    Factory Data Reset Warning: If you reset your Google Account password, it can take 24 hours for the password reset to sync with You can reset your device to factory defaults, erasing all all devices registered to the account. data from your device. Before resetting your device: This action permanently erases ALL data from the 1.

  • Page 183: System Updates

    Update Your Phone Note: Unless you removed all Google Accounts from the phone before performing the Factory data reset, From time to time, updates may become available for you will need to sign in to the Google Account that was your phone.

  • Page 184: Update Software

    Update Your Phone’s Software Alternatively, you can access system updates through the notification panel. You can update your phone’s software using the 1. Locate the System Update Available icon ( ) in System updates option. notifications. Before Updating Your Phone 2. Pull down the status bar. Updating your phone may result in a loss of saved 3.

  • Page 185: Lock Screen And Security

    Lock Screen and Security Secure your device and protect your data with Lock Screen and Security settings.

  • Page 186: Set A Screen Lock

    Set a Screen Lock Access Screen Lock Settings 1. From home, tap Apps > Settings. You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the 2. Tap Lock screen and security. correct unlock pattern on the screen, enter the correct 3.

  • Page 187: Use A Screen Unlock Password

    Use a Screen Unlock Password 4. When prompted, draw the screen unlock pattern again, and then tap Confirm. 1. From the Screen lock type menu, tap Password. Note: If you do not want the unlock pattern to 2. Enter a password with at least 4 characters, display on the screen when you unlock it, from home, including at least one letter, tap Continue, and then  Apps >...

  • Page 188: Unknown Sources

    Lock your private content and apps to enhance security. optional memory card (not included) when you first You must sign in to your Samsung account in order to access it after powering on your device. use Secure Folder. You must also set a secure lock for your device.

  • Page 189: View Passwords

    ‑ Automatic updates can also be limited to only when your device is connected to a Wi‑Fi network. • Send security reports: Use Wi‑Fi to send security reports to Samsung for threat analysis. Settings...

  • Page 190: Device Administration

    Device Administration Credential Storage Manage your device administrators and application Manage your security certificates. If a certificate installation privileges. authority (CA) certificate gets compromised or for some other reason you do not trust it, you can disable or 1. From home, tap Apps >...

  • Page 191: Advanced Security Settings

    • Advanced Security Usage data access: View the applications that can access your device’s usage history. Settings • Notification access: View the applications that can access notifications you receive on your Use these options to configure advanced security device. settings. •...

  • Page 192: Accounts

    Accounts Set up and manage accounts, including your Google Account, Samsung account, email, and social networking accounts.

  • Page 193: Samsung Cloud Settings

    Samsung Cloud Settings Restore: Choose the device that you have recently backed up and the backup package that Keep your data safe by backing up device to Samsung you want to restore. cloud storage. This allows you to restore your phone •...

  • Page 194: Set Up A New Account

    4. Tap an account type and then follow the prompts to when the device is connected to a Wi‑Fi add the required account information. network, receive push notifications, or remove your Samsung account. Manage Existing Accounts ‑ FAQ: Go to the Customer Support website 1.

  • Page 195: Backup And Restore

    • Samsung Account Backup Settings Your Samsung account • Your Google Account Enable backup of your information to your Samsung • account. All other email and social networking accounts • 1. From home, tap Apps >...

  • Page 196: Google Settings

    Google Settings Google Account Backup Settings Enable backup of your information to Google servers. Configure your device’s Google settings. 1. From home, tap Apps > Settings > To customize your Google settings:  Cloud and accounts. 1. From home, tap Apps > Settings >...
  • Page 197 • App preview messages: Receive and reply to messages sent from messaging apps that are not installed on your device. • Google Cast: Configure your Google Cast settings. • Nearby: Use your device’s sensors to connect with nearby devices. • Search: Configure your Google search settings.

  • Page 198: Accessibility

    Accessibility Accessibility services are special features that make using the device easier for those with certain physical disabilities. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com.

  • Page 199: Vision

    • Vision Rapid key input: Release your finger to enter a selection, instead of double‑tapping it. By Your phone offers many features to assist users who default, when you have Voice Assistant turned are blind or low‑vision. on, you must double‑tap items on the screen to select them.

  • Page 200: Hearing

    • High contrast keyboard: Adjust the size of the Hearing Samsung keyboard and change its colors to increase the contrast between the keys and the Your phone offers many features to assist users who background. are deaf or hearing‑impaired.
  • Page 201 • Samsung subtitles (CC): Displays Samsung 2. Tap Dexterity and interaction to configure options: subtitles where available. Tap On/Off to turn the • Universal switch: Use customizable switches option on or off, and then configure options. to interact with your phone and to select items •...
  • Page 202 ‑ • Assistant plus: When turned on, Assistant Press and hold delay: Choose how long your plus displays contextual menu options for phone waits during a touch and hold gesture on some apps in Assistant menu. Not all apps the screen, before continuing with the touch and support this option.

  • Page 203: Configure Other Accessibility Settings

    ‑ Configure Other By pressing Home key: Answer calls by pressing the Home key. Accessibility Settings ‑ By pressing Power key: End calls by pressing the Power/Lock key. Your phone offers many features to improve phone accessibility. • Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms, 1.

  • Page 204: Other Settings

    Other Settings Configure features on your device that make it easier to use.

  • Page 205: Help

    Help 5. Tap Show keys on screen to show the Home, Back, and Recents (Recent Apps) keys on the screen. View tips and help information about using your phone. Transfer Files Between ► From home, tap Apps > Settings >  Help.
  • Page 206 File Transfer Tips Transfer Files Between the Phone and a Computer • If you want to save data to an SD card on your phone, 1. Connect your phone to your computer using the make sure the SD card is installed and active. See supplied USB/charging cable.

  • Page 207: About Device

    About Device Overview 3. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. The following About device items may be reviewed or set: 4. If available, select a drive (Card for SD card, Phone •...
  • Page 208 • SE for Android status: Check the phone’s SE for licenses, Google legal, System WebView licenses, Android status. Samsung legal, and the Privacy Alert. • Security software version: Check the phone’s • Device name: Change the name of your device security software version.

  • Page 209: Getting Help

    Getting Help Additional resources for your device.

  • Page 210: Videos

    Videos samsung.com/spsn Simulators samsungsimulator.com Tips samsung.com/us/support/tips/galaxy Samsung Support samsung.com/us/support Getting Help...

  • Page 211: For Assistance

    For Assistance Problem: Operation is unstable after a new application was installed. The following topics address areas of support for your Solution: The newly installed application may be phone, including troubleshooting, specifications, the cause. Uninstall the application in Safe mode. account information, warranty information, and See “Uninstall or Disable Apps”...
  • Page 212 Problem: Cannot use phone, mail, or Internet. Problem: Battery level goes down quickly. Solution 1: Check whether you are where signal is Solution: Are you where signal is weak or have weak or out of service area. been out of service area for a long period? Calling where signal is weak or being out of service area Solution 2: Power the phone on again.

  • Page 213: Manage Your Account

    Virgin Mobile Account Information Top-Up Your Account and Help Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up cards Find out about managing your account online and on at thousands of retailers and add money to your your phone, buying additional minutes for your plan, account from your phone or by logging in at and getting help.

  • Page 214: Legal

    Legal View legal information for your device.

  • Page 215: Legal Information

    Arbitration Agreement, Standard Limited Warranty, and SAMSUNG ELECTRONICS AMERICA, INC. and Health & Safety Information: (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer Phone: purchase by emailing optout@sea.samsung.

  • Page 216: Intellectual Property

    The full Arbitration Agreement, Standard Limited All Intellectual Property, as defined below, owned Warranty, End User License Agreement (EULA) by or which is otherwise the property of Samsung and Health & Safety Information are also available or its respective suppliers relating to the Product,...

  • Page 217: Open Source Software

    Except as set forth in the Standard Limited Warranty that accompanies the Product, the purchaser takes Some software components of this product, including the product “as is”, and Samsung makes no express but not limited to ‘PowerTOP’ and ‘e2fsprogs’, or implied warranty of any kind whatsoever with...
  • Page 218 Samsung Knox is Samsung’s security platform and is of any kind whatsoever with respect to the Product. a mark for a Samsung device tested for security with In addition, Samsung shall not be liable for any enterprise use in mind. Additional licensing fee may be damages of any kind resulting from the purchase or required.
  • Page 219 ©2017 Samsung Electronics America, Inc. system and default applications occupy part of the Samsung, Samsung Galaxy, Multi Window, and S Health memory. The available capacity may change when you are all trademarks of Samsung Electronics Co., Ltd.

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