VTech 17850 User Manual page 117

• Make sure that your headset is on the active devices list.
I cannot put my headset in discoverable mode.
• Refer to the user's manual of your headset
for information on how to set your headset to
discoverable mode.
• Make sure that the headset is not connected to any
other device in order to successfully pair and connect
to the telephone base.
• Carefully follow the pairing process on
MobileConnect
• Reset the telephone base. Unplug the unit's electrical
power. Wait for approximately 15 seconds, then plug
it back in. Repeat the above suggestions.
I don't know how to search for or add new devices on
my mobile phone.
• Most mobile phones have the MobileConnect feature
in the connection or setup menus. Please refer to the
user's manual of your mobile phone.
• In general, press the menu key on your mobile phone,
then look for the Bluetooth menu in the settings or
connection menu. In the Bluetooth menu, select the
option to search for or add new devices.
My mobile phone disconnects with the telephone base.
• Make sure your mobile phone is close (within 4.5
metres) to the base.
• Turn off your mobile phone, then turn it on again.
• Make sure that you are not using your mobile phone
when on a mobile call.
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