Troubleshooting - Philips AZ 2425/17 User Manual

TROUBLESHOOTING

If a fault occurs, first check the points listed below before taking the set for repair.
If you are unable to remedy a problem by following these hints, consult your dealer or service
center.
WARNING: Under no circumstances should you try to repair the set yourself, as this would
invalidate the warranty.
PROBLEM
– POSSIBLE CAUSE
• REMEDY
No sound/power
– VOLUME is not adjusted.
• Adjust the VOLUME.
– Headphones are connected.
• Disconnect headphones.
– Batteries are exhausted.
• Insert fresh batteries.
– Batteries are incorrectly inserted.
• Insert the batteries correctly.
– Pwer cord is not securely connected.
• Connect the power cord properly.
– Batteries loaded but power cord still plugged
in and connected.
• Pull out the power cord from the MAINS
outlet and the set.
Reversed left and right sound/no sound
from one speaker
– Speakers incorrectly connected
• Connect properly: L to left, R to right
Poor bass sound
– Speakers not in phase.
• Connect speaker poles correctly, '+' pole (red
marked wire) to '+'; '–'pole (black/unmarked
wire) to '–'.
18
The type plate is located on the base of the set.
CD playback does not work
– CD is badly scratched or dirty.
• Replace or clean the CD, see Maintenance.
– Laser lens steamed up
• Wait until lens has acclimatized
The CD skips tracks
– CD is damaged or dirty.
• Replace or clean the CD.
– PROGRAM/SHUFFLE is active.
• Switch off the PROGRAM/SHUFFLE function.
Poor cassette sound quality
– Dust and dirt on the heads, capstan or
pressure roller.
• Clean the heads etc., see Maintenance.
– Use of incompatible cassette types (METAL
or CHROME).
• Only use NORMAL (IEC I) for recording.
Recording does not work
– Cassette tab(s) may be broken out.
• Apply a piece of adhesive tape over the
missing tab space.
Remote control does not function properly
– Batteries are exhausted.
• Insert new batteries.
– Batteries are incorrectly inserted.
• Insert batteries correctly.
– Distance or angle between the set is too
large.
• Reduce the distance or angle.