Dell EMC PowerEdge R640 Installation And Service Manual
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Dell EMC PowerEdge R640 Installation And Service Manual

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Dell EMC PowerEdge R640
Installation and Service Manual
Regulatory Model: E39S Series
Regulatory Type: E39S001

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Summary of Contents for Dell EMC PowerEdge R640

  • Page 1 Dell EMC PowerEdge R640 Installation and Service Manual Regulatory Model: E39S Series Regulatory Type: E39S001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    VGA ports..................................31 IDSDM/vFlash card..............................32 Environmental specifications............................32 Standard operating temperature..........................33 Expanded operating temperature..........................34 Particulate and gaseous contamination specifications..................36 4 Initial system setup and configuration......................38 Setting up your system..............................38 Dell EMC PowerEdge R640 Installation and Service Manual Contents...
  • Page 4 Inside the system................................72 Air shroud..................................75 Removing the air shroud............................75 Installing the air shroud..............................76 Cooling fans..................................77 Removing a cooling fan............................. 77 Installing a cooling fan..............................78 System memory................................79 Dell EMC PowerEdge R640 Installation and Service Manual Contents...
  • Page 5 Removing the 2.5 inch hard drive backplane (rear)..................... 127 Installing the 2.5 inch hard drive backplane (rear)....................128 Cable routing................................130 Hard drive cage (rear)..............................134 Removing the rear hard drive cage........................134 Dell EMC PowerEdge R640 Installation and Service Manual Contents...
  • Page 6 7 Using system diagnostics..........................157 Dell Embedded System Diagnostics..........................157 Running the Embedded System Diagnostics from Boot Manager..............157 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........157 System diagnostic controls............................. 158 8 Jumpers and connectors ........................... 159 System board jumper settings............................159 System board jumpers and connectors........................
  • Page 7 Accessing system information by using QRL......................164 Quick Resource Locator for R640..........................164 Dell EMC PowerEdge R640 Installation and Service Manual Contents...

  • Page 8: Poweredge R640 System Overview

    • Hard drive indicator codes • LCD panel • Locating Service Tag of your system Supported configurations for PowerEdge R640 The PowerEdge R640 system supports the following configurations: Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...
  • Page 9 Figure 1. Supported configurations for PowerEdge R640 Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...

  • Page 10: Front View Of The System

    For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD+/-RW drive. Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...

  • Page 11: Left Control Panel View

    Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel based Virtual Machine (KVM), on a supported mobile device. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Dell EMC PowerEdge R640 Installation and Service Manual...

  • Page 12: Status Led Indicators

    PCIe card. Reinstall the card. If the problem persists, see the Getting help section. NOTE: For more information about the supported PCIe cards, see the Expansion card installation guidelines section. Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...
  • Page 13 Indicates that the system is experiencing a fault. Check the System Event Log or the LCD panel, if available on the bezel, for specific error message. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/ openmanagemanuals >...

  • Page 14: Right Control Panel View

    Indicator or button Icon Description Indicates if the system is turned Power button on or off. Press the power button to manually turn on or off the system. Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...

  • Page 15: Idrac Direct Led Indicator Codes

    Flashing green (on for two Indicates that the laptop or tablet connected is recognized. seconds and off for two seconds) Turns off Indicates that the laptop or tablet is unplugged. Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...

  • Page 16: Back View Of The System

    For more information about the supported configurations, see the Technical specifications section. The USB ports are 9-pin and 3.0-compliant. These ports enable you to USB 3.0 port connect USB devices to the system. Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...

  • Page 17: Nic Indicator Codes

    The NIC is connected to a valid network at less than its maximum port speed and data is not being sent or received. Link indicator is blinking green and activity is off NIC identify is enabled through the NIC configuration utility. Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...

  • Page 18: Power Supply Unit Indicator Codes

    If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...
  • Page 19 If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...

  • Page 20: Hard Drive Indicator Codes

    Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. Flashes green for three seconds, amber for three seconds, and Rebuild stopped. then turns off after six seconds Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...

  • Page 21: Lcd Panel

    The LCD panel can be used to configure or view the system’s iDRAC IP address. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. The LCD panel is available only on the optional LCD bezel. The optional LCD bezel is hot pluggable.

  • Page 22: Setup Menu

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel.
  • Page 23 Figure 17. Locating Service Tag of your system information tag (top view) information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview...

  • Page 24: Documentation Resources

    For information about installing and using Dell Dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller, see the Dell Lifecycle Controller User’s Guide. Dell EMC PowerEdge R640 Installation and Service Manual Documentation resources...
  • Page 25 Dell Event and Error Messages Reference Guide. Troubleshooting your system For information about identifying and Dell.com/poweredgemanuals troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide. Dell EMC PowerEdge R640 Installation and Service Manual Documentation resources...

  • Page 26: Technical Specifications

    • PSU specifications • System battery specifications • Expansion bus specifications • Memory specifications • Storage controller specifications • Hard drive specifications • Ports and connectors specifications • Environmental specifications Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...

  • Page 27: System Dimensions

    8 x 2.5 inch 482.0 mm 434.0 mm 42.8 mm 35.84 mm 22.0 mm 683.05 mm 721.91 (18.97 (17.08 inches) (1.68 inches) (1.41 inches) (0.87 inches) (26.89 inches) (28.42 inches) inches) Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...

  • Page 28: Chassis Weight

    This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 230 V. System battery specifications The PowerEdge R640 system supports CR 2032 lithium coin cell system battery. Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...

  • Page 29: Expansion Bus Specifications

    The PowerEdge R640 supports SAS, SATA, Nearline SAS hard drives or solid state drives and an optional optical drive. Hard drives The PowerEdge R640 system supports SAS, SATA, Nearline SAS hard drives or SSDs. Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...

  • Page 30: Optical Drive

    One 5-pin micro USB 2.0 management port Eight hard drive systems One 4-pin, USB 2.0-compliant Two 9-pin, USB 3.0-compliant ports ports One 5-pin micro USB 2.0 management port Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...

  • Page 31: Nic Ports

    8, 16, 32 1152 x 864 60, 75, 85 8, 16, 32 1280 x 1024 60, 75 8, 16, 32 1440 x 900 8, 16, 32 1920 x 1200 8, 16, 32 Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...

  • Page 32: Idsdm/Vflash Card

    IDSDM The IDSDM/vFlash card can be connected in a Dell-proprietary PCIe x1 slot using a USB 3.0 interface to host. IDSDM/vFlash module supports two micro SD cards for IDSDM and one card for vFlash. Micro SD cards capacity for IDSDM are 16, 32, or 64 GB, while for vFlash the microSD card capacity is 16 GB.

  • Page 33: Standard Operating Temperature

    Table 28. Standard operating temperature specifications Standard operating temperature Specifications Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...

  • Page 34: Expanded Operating Temperature

    150 W/8 C, 165 W/12 C and higher wattage processor(TDP>165 W) are not supported. • Redundant power supply unit is required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • PCIe SSD is not supported. •...
  • Page 35 Two 1U 2-pipe heat sink Required 22 blanks Eight standard fans for CPU=200/205 W Eight high performance fans NOTE: *165 W and 150 W FO includes Intel Xeon Gold 6146 and 6144 processors. Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...

  • Page 36: Particulate And Gaseous Contamination Specifications

    This condition applies to data center and non-data center environments. Corrosive dust • Air must be free of corrosive dust. • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...
  • Page 37 <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985. Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9. NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity. Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications...

  • Page 38: Initial System Setup And Configuration

    The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 39: Log In To Idrac

    Ensure that you change the default user name and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

  • Page 40: Downloading Drivers And Firmware

    Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals Downloading drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 41: Pre-Operating System Management Applications

    You can access system setup by using two methods: • Standard graphical browser—The browser is enabled by default. • Text browser—The browser is enabled by using Console Redirection. Related links System Setup details Viewing System Setup Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...

  • Page 42: Viewing System Setup

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.

  • Page 43: System Bios

    RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set this field to Non-RAID mode. Boot Settings Specifies options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...

  • Page 44: System Information

    Specifies the BIOS version installed on the system. Version System Specifies the current version of the Management Engine firmware. Management Engine Version System Service Tag Specifies the system Service Tag. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...
  • Page 45 Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi Mode Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. Dell EMC PowerEdge R640 Installation and Service Manual...
  • Page 46 NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.

  • Page 47: Processor Settings

    For best performance, you should select Maximum data rate. Any reduction in the communication link frequency affects the performance of non-local memory accesses and cache coherency traffic. In addition, it can slow access to non-local I/O devices from a particular CPU. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...
  • Page 48 SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your system. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...

  • Page 49: Boot Settings

    • Enhanced security (e.g., UEFI Secure Boot). • Faster boot time. • BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...
  • Page 50 Choosing system boot mode System Setup enables you to specify one of the following boot modes for installing your operating system: • BIOS boot mode is the standard BIOS-level boot interface. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...

  • Page 51: Network Settings

    Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.

  • Page 52: Network Settings Screen Details

    Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device automatically. iSCSI Device1 Enables you to control the configuration of the iSCSI device. Settings Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...
  • Page 53 PCI enumeration is selected as the primary video. You might have to re-arrange the cards in the slots in order to control which card is the primary video. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...
  • Page 54 Platform Default Bifurcation. The slot bifurcation field is accessible when set to Manual bifurcation Control and is grayed out when set to Platform Default Bifurcation or Auto discovery of Bifurcation. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...
  • Page 55 MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...
  • Page 56 You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller. NOTE: All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom.
  • Page 57 Bus Link Power Management PCI ASPM L1 Link Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default. Power Management Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...

  • Page 58: System Security

    Clear, all the contents of the TPM are cleared. This option is set to None by default. CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...
  • Page 59 Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...

  • Page 60: Using Your System Password To Secure Your System

    You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...
  • Page 61 When set to Enabled, BIOS boots to the device specified in Redundant OS Location. When set to Disabled, BIOS preserves the current boot list settings. This option is set to Enabled by default. Dell EMC PowerEdge R640 Installation and Service Manual Pre-operating system management applications...

  • Page 62: Idrac Settings Utility

    UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. Dell Wyse P25/P45 Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. BIOS Access Power Cycle Enables or disables the Power Cycle Request.

  • Page 63: Device Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 64: Boot Manager Main Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. Related links...

  • Page 65: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 66: Recommended Tools

    Unlock the bezel by using the bezel key. Press the release button, and pull the left end of the bezel. Unhook the right end, and remove the bezel. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 67: Installing The Optional Front Bezel

    Align and insert the right end of the bezel onto the system. Press the release button and fit the left end of the bezel onto the system. Lock the bezel by using the key. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 68: System Cover

    Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system. Hold the cover on both sides, and lift the cover away from the system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 69: Installing The System Cover

    The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place. Using a flat or Phillips head screwdriver, rotate the latch release lock clockwise to the locked position. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 70: Backplane Cover

    Before working inside your system. Steps Slide the backplane cover in the direction of the arrows marked on the backplane cover. Lift the backplane cover away from the system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 71: Installing The Backplane Cover

    Align the backplane cover with the guide slots on the system. Slide the backplane cover toward the front of the system until the cover locks into place. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 72: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 73 1 IDSDM/vFlash module slot integrated storage controller card processor 1 intrusion switch cabling latch hard drive backplane left control panel cable cover Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 74 1 B PCIe shroud integrated storage controller card processor 1 intrusion switch cabling latch SAS expander board hard drive backplane left control panel cable cover Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 75: Air Shroud

    Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 76: Installing The Air Shroud

    Lower the air shroud into the system until it is firmly seated. When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 77: Cooling Fans

    The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time. Follow the safety guidelines listed in Safety instructions. Remove the air shroud. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 78: Installing A Cooling Fan

    Holding the touch points on the cooling fan, align the connector on the cooling fan with the connector on the system board. Push the cooling fan, by pressing on the touch point, till the fan is firmly seated on the connector. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 79: System Memory

    Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into six channels. In each channel, the release tabs of the first socket are marked white, and the second socket black. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 80 Proces Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 sor 2 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 81: General Memory Module Installation Guidelines

    12x 16 GB RDIMMs, 1x NVDIMM-N NVDIMM-N – C1{7} RDIMMs – Same for all 12x RDIMM Configuration 2 12x 32 GB RDIMMs, 1x NVDIMM-N configurations. See Configuration 1 NVDIMM-N – C1{7},C2{7} Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 82 See Config 1 NVDIMM-N – C1{7,8,9,10,11,12}, C2{7,8,9,10,11,12} RDIMMs – Same for all 12x RDIMM Configuration 14 12x 32 GB RDIMMs, 12x NVDIMM-Ns configurations. See Config 1 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 83: Mode-Specific Guidelines

    • Memory modules must be identical in size, speed, and technology. • Memory modules must be populated in sets of 6 per CPU to enable memory mirroring. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 84: Removing A Memory Module

    To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied. Remove memory module blanks only if you intend to install memory modules in those sockets. Steps Locate the appropriate memory module socket. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 85: Installing A Memory Module

    Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 86: Nvdimm-N Battery

    Before working inside your system. CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are turned off before removing the NVDIMM-N battery. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 87: Installing The Nvdimm-N Battery

    Holding the edges, align the NVDIMM-N battery with the battery connector on the system board Connect the cables to the NVDIMM-N battery. Using the Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 88: Processors And Heat Sinks

    Pushing both retention clips simultaneously, lift the processor and heat sink module (PHM) out of the system. Set the PHM module aside with the processor side facing up. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 89: Removing The Processor From The Processor And Heat Sink Module

    Insert a flat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal paste seal. Push the retaining clips on the processor bracket to unlock the bracket from the heat sink. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 90 Install the processor into the processor and heat sink module. Related links Removing the air shroud Removing a processor and heat sink module Installing the processor into a processor and heat sink module Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 91: Installing The Processor Into A Processor And Heat Sink Module

    Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 92 Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 93: Installing A Processor And Heat Sink Module

    Align the Pin1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 94: Expansion Cards And Expansion Card Risers

    The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 95: Expansion Card Installation Guidelines

    Low Profile FC16 HBA (QLogic) Low Profile FC16 HBA (Emulex) Low Profile 10Gb NICs (Broadcom) Low Profile 10Gb NICs (Intel) Low Profile 10Gb NICs (Mellanox) Low Profile Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 96 1, 2, 3 Low Profile 10Gb NICs (Broadcom) 1, 2, 3 Low Profile 10Gb NICs (Intel) 1, 2, 3 Low Profile 10Gb NICs (Mellanox) 1, 2, 3 Low Profile Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 97 Low Profile 10Gb NICs (Broadcom) Low Profile 10Gb NICs (Intel) Low Profile 10Gb NICs (Mellanox) Low Profile 10Gb NICs (QLogic) Low Profile 10Gb NICs (Solarflare) Low Profile Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 98 Low-end Vedio (Dell design) Full Height Integrated RAID (Dell design) Integrated Slot NONE rNDC (Broadcom) Integrated Slot NONE rNDC (Intel) Integrated Slot NONE rNDC (Mellanox) Integrated Slot NONE Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 99 Integrated RAID (Dell design) Integrated Slot NONE rNDC (Broadcom) Integrated Slot NONE rNDC (Intel) Integrated Slot NONE rNDC (Mellanox) Integrated Slot NONE rNDC (QLogic) Integrated Slot NONE Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 100: Removing An Expansion Card Riser

    While removing the riser 1B, press the tabs and hold the touch point to lift the expansion card riser from the system board. Figure 44. Removing the expansion riser 1B Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 101 Figure 45. Removing the expansion riser 1A Figure 46. Removing the expansion riser 2A Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 102: Installing An Expansion Card Riser

    While installing riser 1 B, press the tabs and hold the touch point to align the expansion card riser and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 103 Figure 48. Installing the expansion riser 1A Figure 49. Installing the expansion riser 1B Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 104 After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Related links Installing expansion card into expansion card riser Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 105: Removing An Expansion Card From The Expansion Card Riser

    Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector on the riser. Figure 52. Removing an expansion card from riser 1A Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 106 Figure 53. Removing an expansion card from riser 1B Figure 54. Removing an expansion card from riser 2A Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 107 Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 56. Installing a filler bracket into riser 1A Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 108: Installing An Expansion Card Into Expansion Card Riser

    Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 109 Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Close the expansion card latch. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 110 Figure 60. Installing an expansion card into the expansion riser 1B Figure 61. Installing expansion cards into the expansion riser 1A Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 111: Idsdm/Vflash Card (Optional)

    NOTE: Temporarily label each SD card with its corresponding slot number after removal. Next steps Install a micro SD card. Related links Installing the micro SD card Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 112: Installing The Micro Sd Card

    Locate the IDSDM/vFlash connector on the system board. To locate IDSDM/vFlash, see the System board jumpers and connectors section. Holding the pull tab, lift the IDSDM/vFlash card out of the system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 113: Installing The Optional Idsdm/Vflash Card

    To locate IDSDM/vFlash, see the System board jumpers and connectors section. Align IDSDM/vFlash card with the connector on the system board. Push IDSDM/vFlash card until it is firmly seated on the system board. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 114: Network Daughter Card

    Follow the procedure listed in Before working inside your system. Remove the expansion card riser 2 or the rear hard drive cage, depending on the configuration of your system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 115: Installing The Network Daughter Card

    Press the touch points on the card until the card connector is firmly seated on the system board connector. Using a Phillips #2 screwdriver, tighten the captive screws to secure the NDC to the system board. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 116: Integrated Storage Controller Card

    Using Phillips #2 screwdriver, loosen the screws that secure the integrated storage controller cable to the connector on the system board. Lift the integrated storage controller cable to disconnect it from the connector on the system board. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 117 Lift one end of the card and angle it to disengage the card from the card holder on the system board. Lift the card out of the system. Figure 68. Removing the integrated storage controller card Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 118: Installing The Integrated Storage Controller Card

    Align the screws on the integrated storage controller card cable with the screw holes on the connector. Using Phillips #2 screwdriver, tighten the screws to secure the integrated storage controller card cable to the card connector on the system board. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 119: Hard Drives

    Follow the safety guidelines listed in Safety instructions. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, hard-drive blanks must be installed in all empty hard-drive slots. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 120: Installing A Hard Drive Blank

    Insert the hard drive blank into the hard drive slot, and push until the release button clicks into place. Figure 72. Installing a hard drive blank Next steps If removed, install the front bezel. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 121: Removing A Hard Drive

    Install a hard drive. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot to maintain proper system cooling. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 122: Installing A Hard Drive

    Close the hard drive release handle to lock the hard drive in place. Figure 74. Installing a hard drive Next steps If applicable, install the front bezel. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 123: Removing The Hard Drive From The Hard Drive Carrier

    When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier. Using the Phillips #1 screwdriver, replace the screws to secure the hard drive to the hard drive carrier. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 124: Hard Drive Backplane

    The procedure to remove the backplane is similar for all backplane configurations. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 125 Figure 78. 8 X 2.5 hard drive backplane release tab (2) SAS cable A connector backplane signal cable connector backplane SAS cable B connector power cable connector Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 126: Installing The Hard Drive Backplane

    Lower the hard drive backplane until the release tabs snap into place. NOTE: If you are installing a backplane with an expander board, then tighten the captive screws after installing the backplane. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 127: Removing The 2.5 Inch Hard Drive Backplane (Rear)

    Before working inside your system. Remove all the hard drives from the rear hard drive cage. Disconnect all the cables from the backplane. Remove the rear hard drive cage Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 128: Installing The 2.5 Inch Hard Drive Backplane (Rear)

    Removing the rear hard drive cage Installing the 2.5 inch hard drive backplane (rear) Installing the 2.5 inch hard drive backplane (rear) Prerequisites Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 129 Follow the procedure listed in After working inside your system. Related links Installing the rear hard drive cage Installing a hard drive into the hard drive carrier Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 130: Cable Routing

    PCIe expansion card PCIe cable mini PERC card system board SAS cable SAS cable cable routing clip Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 131 SAS cable (SAS A1 and SAS B1) SAS cable (SAS A0 and SAS B0) mini PERC card system board SAS cable cable routing clip Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 132 Figure 87. Cable routing - 4 x 3.5 hard drive backplane with mini PERC hard drive backplane cable routing clip system board backplane power cable backplane signal cable mini PERC card SAS cable cable routing clip Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 133 Figure 88. Cable routing - 8 x 2.5 hard drive backplane with mini PERC hard drive backplane cable routing clip backplane signal cable backplane power cable mini PERC card system board SAS cable cable routing clip Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 134: Hard Drive Cage (Rear)

    Using Phillips #2 screwdriver, loosen the screw that secures the hard drive cage to the system. Pull and hold the screw to lift the hard drive cage away from the system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 135: Installing The Rear Hard Drive Cage

    Align the screw on the hard drive cage with the screw hole on the system board. Lower the hard drive cage into the system until it is firmly seated and the screw locks into place. Using Phillips #2 screwdriver, tighten the screw. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 136: System Battery

    To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Use a plastic scribe to pry out the system battery as shown in the following illustration: Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 137: Usb Module

    Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the backplane cover. Remove the air shroud. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 138: Installing The Usb Module

    Align the screw on the module with the screw hole on the system. Using the Phillips #1 screwdriver, replace the screw to secure the module to the system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 139: Internal Usb Memory Key (Optional)

    USB port is available under the backplane cover. The position of the default internal USB port may vary depending on the configuration of your system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 140: Replacing Optional Internal Usb Memory Key

    If you are not adding a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as the optical drive. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 141: Installing The Optical Drive

    Connect the power and data cables to the connector on the optical drive and the connector on the system board. NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 142: Power Supply Units

    Follow the safety guidelines listed in Safety instructions. Steps If you are installing a second PSU, remove the PSU blank in the bay by pulling the blank outward. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 143: Installing A Power Supply Unit Blank

    The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 144: Installing A Power Supply Unit

    PSU handle. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Steps Press the release latch and slide the PSU out of the system by using the PSU handle.

  • Page 145: Wiring Instructions For A Dc Power Supply Unit

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 146: Kit Contents

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 147: System Board

    Sliding the system board toward the front of the chassis disengages the connectors from the back of the chassis slots. Lift the system board out of the chassis. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 148: Installing The System Board

    Holding the system board holder and release pin, insert the system board into the system. Holding the system board holder, push the system board toward the back of the system until the release pin clicks into place. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 149 Restoring the Service Tag by using the Easy Restore feature section. Update the BIOS and iDRAC versions. Re-enable the Trusted Platform Module (TPM). For more information, see the Replacing the Trusted Platform Module section. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 150: Trusted Platform Module

    Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Restoring the Service Tag by using the Easy Restore feature By using the Easy Restore feature, you can restore your Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board.

  • Page 151: Replacing The Trusted Platform Module

    Follow the procedure listed in After working inside your system. Related links Installing the system board Initializing TPM for BitLocker users Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 152: Initializing The Tpm 1.2 For Txt Users

    Pull the cable latch and disconnect the control panel cable from the system board connector. Using Phillips #1 screwdriver, remove the screws that secure the cable cover. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 153: Installing The Left Control Panel

    Connect the control panel cable to the system board connector and secure it using cable latch. Using Phillips #1 screwdriver, install the screws that secure the control panel to the system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 154: Removing The Right Control Panel

    For ease of removal of the right control panel, remove the cooling fan #8 to access the cable latch. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 155: Installing The Right Control Panel

    Next steps Install the right control panel. Related links Installing the right control panel Installing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...
  • Page 156 Using Phillips #1 screwdriver, install the screws that secure the cable cover to the system. Figure 112. Installing the cable cover Next steps If applicable, install the cooling fan #8. Follow the procedure listed in After working inside your system. Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

  • Page 157: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 158: System Diagnostic Controls

    Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. Dell EMC PowerEdge R640 Installation and Service Manual Using system diagnostics...

  • Page 159: Jumpers And Connectors

    AC power cycle. iDRAC password reset is enabled in F2 iDRAC settings menu. NVRAM_CLR The BIOS configuration settings are retained at system boot. The BIOS configuration settings are cleared at system boot. Dell EMC PowerEdge R640 Installation and Service Manual Jumpers and connectors...

  • Page 160: System Board Jumpers And Connectors

    Description P_RG1_CP Right panel connector J_WS_PWRBTN Power button connector J_INTRUSION_DET1 Intrusion switch connector J_FAN1U_2 Cooling fan connector CPU2 Processor socket 2 J_BATT_SIG Battery signal connector J_BATT_PWR Battery power connector Dell EMC PowerEdge R640 Installation and Service Manual Jumpers and connectors...

  • Page 161: Disabling Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 162 Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4. Install the system cover. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Assign a new system and/or setup password. Dell EMC PowerEdge R640 Installation and Service Manual Jumpers and connectors...

  • Page 163: Getting Help

    Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.

  • Page 164: Documentation Feedback

    Documentation feedback You can rate the documentation or write your feedback on any of our Dell documentation pages and click Send Feedback to send your feedback. Accessing system information by using QRL You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.The QRL is located on the top of the system cover and provides access to generic information about your system.

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