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Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
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For Acer-authorized service providers: Your Acer office may have a different part number code than those given in the FRU list of this printed service guide. The list provided by your regional Acer office must be used to order FRU...
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CHAPTER Hardware Specifications and Configurations Hardware Specifications and Configurations ....1-2 Features ............1-2 Tablet tour .
Hardware Specifications and Configurations Features The following is a summary of the computer’s many features: Form Factor • 7” Tablet Operating System • Android Jelly BeaN Platform • MTK 8317T 1.2G Dual Core System Memory • RAM: DDR3 1GB • eMMC: 8GB / 16GB Display •...
Connectivity Wi-Fi • IEEE 802.11 b/g/n - NH520 Bluetooth ® • Bluetooth • Micro USB 2.0 Type B port • Support USB 2.0 Client • NH520 module Expansion Slot • MicroSD memory card up to 32G (SDHC 2.0 compatible) Special Keys and Controls •...
Tablet tour Front View Figure 1-1. Front View Table 1-1. Front View Item Description Touch Screen 7-inch, 1024 x 600 capacitive touch screen. A 0.3-megapixel camera for video chatting and self-portrait Camera images. Microphone Receives audio input. Hardware Specifications and Configurations...
Top View Figure 1-3. Top View Table 1-3. Top View Item Description Headset Jack Connects to stereo headphones. Bottom View Figure 1-4. Bottom View Table 1-4. Bottom View Item Description Connects to a computer or power adapter with a USB Micro-B USB Port cable.
Right View Figure 1-5. Right View Table 1-5. Right View Item Description Insert a pointed object, such as a paper clip, into the reset Reset Hole hole to reset the tablet to its factory defaults. • Press and hold to turn the tablet on or off. Power Button •...
Specifications Table Computer specifications Item Metric Imperial Dimensions Length 197.4 mm 7.77 in Width 128.5 mm 5.06 in Height (front to rear) 12.4 mm 0.49 in Weight 345 g 0.76 lb Input power Operating voltage AC Input: 100V ~ 240V / DC Output: 5.35V Operating current AC Input: 0.3A / DC Output: 2.0A Temperature...
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System Board Major Chips Item Specification MT8317T 1.2GHz dual-core Cortex-A9 AP MCU 520 MHz ARM1176 + 260 MHz DSP modem cores MD MCU Graphics Processor 3D graphics (OpenGLIES 2.0) LVDS transmitter SN75LVDS83BZQLR MT6329 DDR3L DDR3 1G ULPI Phy for USB Bluetooth Azurewave AW-NH520 Wireless...
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LAN Interface Item Specification LAN Chipset No support on board LAN LAN connector type LAN connector location Bluetooth Interface Item Specification Chipset AW-NH520 Bluetooth 2.1+Enhanced Data Rate (EDR) / Data throughput BT3.0+HX/BT4.0 Protocol Interface UART Connector type I-PEX Supported protocol Bluetooth Module Item Specification...
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LED 7.0” Item Specification Vendor/model name INNOLUX Screen Diagonal (mm) 177.8mm Active Area (mm) 153.6(W) × 90.0(H) mm Display resolution (pixels) 1024 × 3(RGB) × 600 Pixel Pitch (mm) 0.05(W) × 0.15(H) mm Typical White Luminance (cd/m also called Brightness Contrast Ratio Response Time (Optical Rise 10/25...
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Rear Camera Item Specification Vendor and model Type Mini Card Item Specification Number supported Features 3G Card Item Specification Features Audio Codec Amplifier Item Specification Audio Controller MT6329 Audio onboard or optional On board Mono or Stereo Stereo Resolution 24-bit data resolution Compatibility I2S Interface;...
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Audio Codec Amplifier Item Specification MT6329 dual-channel, 0.7W into 8Ω, high efficiency Class Amplifier IC AB/D audio amplifiers MT6329 has built-in dual channel high efficiency class AB/D audio power amplifier capable of delivering 0.7 watt of power to an 8 ohm (each channel, stereo) BTL load and up to 1.7 watts onto parallel equivalent 4-ohm load (mono in two channels) from a 3.7V battery supply.
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Video Interface Item Specification Chipset N/A (Graphic function is embedded in CPU) Package Interface Compatibility Sampling rate VRAM Item Specification Chipset Memory size Interface USB Port Item Specification USB compliance level USB2.0 Modes Device Speed Low, Full and High Number of USB port(s) 1 port for Device Location JP23...
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AC Adapter Item Specification Input rating 100Vac to 240 Vac Maximum input AC current 0.5A(RMS) Max. @100Vac & maximum load The inrush current will not cause any components damage Inrush current including input fuse and bridge diode. Meet EPS 2.0 Level V The PSU Average efficiency is greater than 73.9%, Efficiency measurement @ 25%, 50%, 75% and 100% load with input...
Diagnostic Utilities Introduction The ICONIA TAB has a software tool designed to diagnose problems with its hardware components. Diagnostic Tool SOP On the device, go to the applications screen and look for the diagnostic tool named ACTP. Figure 2-1. Device Applications Screen Tap the ACTP icon to start the testing process.
Main Menu The diagnostic tool tests the functions of TouchSlope, Double Touch, RGB, HW Keys, Front Camera, Speaker, Top Mic, SD Card and G-sensor. Select the function(s) you want to test, and then tap OK to start. Step 1 – Select item(s) Step 2 –...
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2. Double Touch Test The Double Touch Test is used to test 2 points touch on the panel. Use two (2) fingers to draw from the left to the right along the blue bars. When the top bars has been drawn successfully, continue to draw on the blue bars on the right, then on the bottom and on the left.
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4. Hardware Keys Test Press the volume up and volume down keys. The Vol - and Vol + text on the screen will change if the HW keys work and auto pass the test. Or, judge the test by tapping the “Failure” button or touch “Retest” to retest. Figure 2-6.
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6. Speaker Music plays for 5 seconds. When the music stops playing, tap “Pass” if the test passes, “Failure” if the test fails, or “Retest” to redo the test. Figure 2-8. Speaker Test 7. Top Microphone Test Tap the screen to start the test. When “Recording” appears, speak into the device. Check the recorded sound quality when the screen shows “Replaying”.
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8. SD Card Insert an SD card into the device. The test starts automatically. If the SD card read-write capability is successful, a message appears on the screen and the test automatically closes. Otherwise, “Failure” appears on the screen. Tap “Failure” if the test fails or “Retest” to redo the test.
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CHAPTER Jumper and Connectors Location Jumper and Connector Locations ......3-2 Mainboard Top View ..........3-2 Mainboard Bottom View .
Jumper and Connector Locations Mainboard Top View JP18 JP27 JP23 Figure 3-1. Mainboard Top Table 3-1. Mainboard Top Jumper and Connectors Item Description Item Description Reset Button JP18 Camera Power Button JP27 Headphone Jack Volume Up JP23 Micro USB Volume Down Jumper and Connector Locations...
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain as much detail as possible about the problem.
Power On Issues If the system does not power on, perform the following: Start Swap the BATT Check BATT Swap M/B Figure 4-1. Power On Issues Troubleshooting...
No Display Issues If the system does not display, perform the following: Start Go to power on power on Trouble shooting step Check LCD cable Re-assembly LCD cable assembly ok? Check LCD panel Swap LCD panel Swap M/B Figure 4-2. No Display Issues Troubleshooting...
Internal Microphone Failure If the internal microphone fails, perform the following: Start Swap Check the Up MIC the Up MIC Swap M/B Figure 4-6. Internal Up Microphone Failure Troubleshooting...
USB Test Failure If the UBS test fails, perform the following: Start Check USB fixture Swap USB fixture Swap M/B Figure 4-8. USB Test Failure 4-10 Troubleshooting...
Front Camera Failure If the front camera fails, perform the following: Start Swap the Check the camera/B Camera/B Swap M/B Figure 4-9. Front Camera Failure Troubleshooting 4-11...
WiFi & BT Function Test Failure If the WiFi and Bluetooth function tests fail, perform the following: Start Check the Swap the WiFi & BT antenna antenna Swap M/B Figure 4-10. WiFi & BT Function Test Failure 4-12 Troubleshooting...
GPS Function Test Failure If the GPS function fails, perform the following: Start Check the Swap the GPS antenna antenna Swap M/B Figure 4-11. GPS Function Test Failure Troubleshooting 4-13...
Other Functions Failure If other functions, such as G-Sensor, SD, hardware keys, micro-USB, and reset test fail, perform the following: Check the component connection to the mainboard. To test for mainboard fault, swap the mainboard. 4-14 Troubleshooting...
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CHAPTER Service and Maintenance Service and Maintenance ........5-2 Introduction .
Service and Maintenance Introduction This chapter contains general information about the tablet, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the tablet computer. Recommended Equipment The following tools are required to perform maintenance on the tablet: •...
Maintenance Flowchart The flowchart in Figure 5-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing Micro SD Card Lower Case WiFi/Bluetooth Speaker Microphone Mainboard GPS Antenna Antenna...
Getting Started The flowchart (Figure 5-1, page 5-3) identifies sections illustrating the entire removal and installation sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface.
Micro SD Card Removal Open the micro SD card cover. Figure 5-3. Opening the Micro SD Card Cover Push the micro SD card to eject it from the slot, and then remove the card. Figure 5-4. Removing the Micro SD Card Service and Maintenance...
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Secure the micro SD card cover. Figure 5-5. Securing the Micro SD Card Cover Service and Maintenance...
Micro SD Card Installation Open the micro SD card cover. (Figure 5-3, page 5-5) Push the micro SD card into the slot until it clicks into place. Figure 5-6. Installing the Micro SD Card Close the micro SD card cover. (Figure 5-5, page 5-6) Service and Maintenance...
Lower Case Removal Prerequisite: Micro SD Card Removal on page Using a plastic pry, pry into the lower-left corner of the tablet to slightly create an opening. Figure 5-7. Prying for an Opening Pry to release the bottom side latches, following the direction of the arrow. Figure 5-8.
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Pry to release the right side latches starting from the lower edge towards the top. Figure 5-9. Unlocking the Right Side Latches Pry to release the left side latches starting from the lower edge towards the top. Figure 5-10. Unlocking the Left Side Latches Service and Maintenance...
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Pry to release the top side latches. Figure 5-11. Unlocking the Top Side Latches Pull the lower case from the bezel by the right side. Figure 5-12. Opening the Lower Case CAUTION: Do not abruptly pull the lower case from the bezel, a connector underneath must be disconnected first.
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Locate the battery cable connector (A) and speaker cable connector (B). Figure 5-13. Locating the Cable Connectors Remove the protective tape covering the battery cable and the speaker cable. Figure 5-14. Removing the Protective Tape Service and Maintenance 5-11...
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Disconnect the battery cable connector from the mainboard connector. Figure 5-15. Disconnecting the Battery Cable Disconnect the speaker cable connector from the mainboard connector. This action completely detaches the lower case from the bezel. Figure 5-16. Disconnecting the Speaker Cable 5-12 Service and Maintenance...
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The following components can be found on the bezel: GPS antenna (A) WLAN antenna (B) Camera (C) WLAN antenna connector (D) GPS antenna connector (E) Microphone connector (F) Microphone (G) LCD panel connector (H) Touch panel connector (I) Figure 5-17. Components Overview Service and Maintenance 5-13...
Lower Case Installation Before installing the lower case, make sure the following are installed: • Speaker (if not, perform Speaker Installation on page 5-20). • Microphone (if not, perform Microphone Installation on page 5-23). • Mainboard (if not, perform Mainboard Installation on page 5-29).
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Connect the battery cable connector to the mainboard connector. Figure 5-19. Connecting the Battery Cable Attach the protective tape to secure the battery cable and speaker cable. Figure 5-20. Securing the Protective Tape Service and Maintenance 5-15...
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Route the speaker cable to hold it in place as the lower case is attached to the bezel. Figure 5-21. Routing the Speaker Cable Align and snap the left side latches to attach the lower case to the bezel. Figure 5-22. Installing the Lower Case (1 of 4) 5-16 Service and Maintenance...
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Snap the right side latches. Figure 5-23. Installing the Lower Case (2 of 4) Snap the bottom side latches. Figure 5-24. Installing the Lower Case (3 of 4) Service and Maintenance 5-17...
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Snap the top side latches to completely secure the lower case to the bezel. Figure 5-25. Installing the Lower Case (4 of 4) 5-18 Service and Maintenance...
Speaker Removal Prerequisite Lower Case Removal on page Lift to detach the speaker from the lower case. Figure 5-26. Removing the Speaker Service and Maintenance 5-19...
Speaker Installation Peel off the sheet covering the speaker adhesive. Install the speaker to its slot on the lower case. Figure 5-27. Installing the Speaker Install the lower case (see Lower Case Installation on page 5-14). 5-20 Service and Maintenance...
Microphone Removal Prerequisite Lower Case Removal on page Remove the protective tape covering the microphone cable. Figure 5-28. Removing the Protective Tape Disconnect the microphone cable connector from the mainboard connector. Figure 5-29. Disconnecting the Microphone Cable Service and Maintenance 5-21...
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Lift to remove the microphone from its slot. Figure 5-30. Removing the Microphone 5-22 Service and Maintenance...
Microphone Installation Install the microphone to its slot on the bezel. Figure 5-31. Installing the Microphone Connect the microphone cable connector to the mainboard connector. Figure 5-32. Connecting the Microphone Cable Service and Maintenance 5-23...
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Attach the protective tape to hold the microphone cable on the LCD panel cable. Figure 5-33. Attaching the Protective Tape Install the lower case (see Lower Case Installation on page 5-14). 5-24 Service and Maintenance...
Mainboard Removal Prerequisite: Lower Case Removal on page Remove the protective tape covering the microphone cable. Figure 5-34. Removing the Protective Tape Disconnect the following connectors from the mainboard connectors: • WLAN antenna connector (A) • GPS antenna connector (B) •...
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Remove the rubber. Figure 5-36. Removing the Rubber Pull out the connector pin to release the lock and then remove the touch panel FPC. Figure 5-37. Disconnecting the Touch Panel FPC 5-26 Service and Maintenance...
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Disconnect the LCD FPC cable. Figure 5-38. Disconnecting the LCD FPC Cable Remove the five (5) screws securing the mainboard to the bezel. Figure 5-39. Removing the Mainboard Screws Service and Maintenance 5-27...
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Lift to remove the mainboard from the bezel. Figure 5-40. Removing the Mainboard 5-28 Service and Maintenance...
Mainboard Installation Align the mainboard and connect the camera connector to the mainboard connector. TIP: Make sure that no cable is placed under the mainboard. Figure 5-41. Connecting the Camera Connector Attach the five (5) screws to secure the mainboard to the bezel. NOTE: Screw torque = 1.0~1.5 kgf.cm Figure 5-42.
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Connect the LCD FPC cable into the mainboard connector and then push the pin to lock. Figure 5-43. Connecting the LCD FPC Cable With the connector pin outwards, connect the touch panel FPC cable to the mainboard connector and then push the pin to lock. Figure 5-44.
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Attach the rubber to protect the touch panel FPC. Figure 5-45. Securing the Rubber Connect the following cable connectors: • WLAN antenna connector (A) • GPS antenna connector (B) • Microphone cable connector (C) Figure 5-46. Connecting the Cables to the Mainboard Service and Maintenance 5-31...
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Attach the protective tape. Figure 5-47. Connecting the Cables to the Mainboard Install the lower case (see Lower Case Installation on page 5-14). Table 5-2. Mainboard Screws Screw Name Screw Type Screw Torque Quantity M 1.6 x 3.0 1.0 ~ 1.5 kgf.cm 5-32 Service and Maintenance...
WLAN Antenna Removal Prerequisite: Lower Case Removal on page Remove the protective tape securing the WLAN antenna cable in place. Figure 5-48. Removing the Protective Tape Disconnect the WLAN antenna connector from the mainboard connector and remove the cable from the guides on the bezel.
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Using the tweezers, detach the WLAN antenna from the bezel. Figure 5-50. Removing the WLAN Antenna 5-34 Service and Maintenance...
WLAN Antenna Installation Using the tweezers, align and install the WLAN antenna to the antenna slot on the bezel. Figure 5-51. Installing the WLAN Antenna (1 of 2) Route the WLAN antenna cable through the guides on the bezel and connect the WLAN antenna connector to the mainboard connector.
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Attach the mylar. Figure 5-53. Securing the Mylar Install the lower case (see Lower Case Installation on page 5-14). 5-36 Service and Maintenance...
GPS Antenna Removal Prerequisite: Lower Case Removal on page Detach the protective tape securing the GPS antenna cable to the bezel. Figure 5-54. Removing the Protective Tape Remove the mylar. Figure 5-55. Removing the Mylar Service and Maintenance 5-37...
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Disconnect the GPS antenna connector from the mainboard connector. Figure 5-56. Disconnecting the GPS Antenna Connector Using the tweezers, detach the GPS antenna from the bezel. Figure 5-57. Removing the GPS Antenna 5-38 Service and Maintenance...
GPS Antenna Installation Using the tweezers, align and install the GPS antenna to the antenna slot on the bezel. Figure 5-58. Installing the GPS Antenna Connect the GPS antenna connector to the mainboard connector. Figure 5-59. Connecting the GPS Antenna Connector Service and Maintenance 5-39...
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Attach the mylar to secure the cable in place. Figure 5-60. Attaching the Mylar Attach the protective tape to secure the cable in place. Figure 5-61. Securing the Cable Install the lower case (see Mainboard Installation on page 5-29). 5-40 Service and Maintenance...
Camera Module Removal Prerequisite: Mainboard Removal on page 5-25 Lift to detach the camera module from the bezel. Figure 5-62. Removing the Camera Service and Maintenance 5-41...
Camera Module Installation Align the camera module to the camera slot on the bezel. Figure 5-63. Aligning the Camera Module Attach the mylar to the camera. Figure 5-64. Attaching the Mylar Install the mainboard (see Mainboard Installation on page 5-29). 5-42 Service and Maintenance...
Battery Removal Prerequisite: Speaker Removal on page 5-19 Microphone Removal on page 5-21 Mainboard Removal on page 5-25 WLAN Antenna Removal on page 5-33 GPS Antenna Removal on page 5-37 Pry on the upper corner to create an opening. Figure 5-65.
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Hold the lower case with one hand and abruptly pull the battery with the other hand to detach the adhesives underneath. Figure 5-67. Removing the LG Battery (2 of 2) NOTE: The LG battery on the above figure must be pulled abruptly to avoid misshaping the battery.
Battery Installation Align the battery to the lower case, and press slightly to secure the adhesives. Figure 5-69. Installing the LG Battery Figure 5-70. Installing the Sanyo Battery Install the GPS antenna (see GPS Antenna Installation on page 5-39). Install the WLAN antenna (see WLAN Antenna Installation on page 5-35).
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Install the microphone (see Microphone Installation on page 5-23). Install the speaker (see Speaker Installation on page 5-20). 5-46 Service and Maintenance...
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CHAPTER Field Replaceable Unit List FRU (Field Replaceable Unit) List ......6-2 Exploded Diagram ..........6-3 FRU List .
FRU (Field Replaceable Unit) List This chapter provides the FRU (Field Replaceable Unit) listing in global configurations for the ICONIA TAB. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: When ordering FRU parts, check the most up-to-date information available on the regional web or channel.
Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Android OS environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.