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General troubleshooting
Issue
Condensation forming in circuit
Touch screen damaged or
non-responsive
Unable to save data from Astral to
USB or USB is not detected by
device.
Learn Circuit failed
Flow Sensor failed
(Astral 150 only)
Action
Condensation may form due to high humidity settings and low ambient temperatures.
Adjust humidifier settings in accordance with manufacturer's instructions.
If you are unable to power off the Astral device normally, use the following forced
shutdown procedure:
1.
Disconnect any external power source (eg, AC mains or external battery).
2.
Press and hold the green on/off button and the alarm mute/reset button for at least
10 seconds. After 10 seconds the alarm bar will flash yellow.
3.
Release both buttons. Astral will then power off.
4.
The Astral device can be powered back on by pressing the on/off button and used as
intended.
1.
Remove and reinsert the USB stick.
2.
Use a new USB stick.
3.
Remove the AC or external DC power supply, the restart the Astral by switching it off
then on.
4.
Reformat your USB stick. Note that any data currently saved on the USB will be lost.
If the Learn Circuit fails and a warning message appears on the top of the Learn Circuit
results page, try the following:
1.
Check the circuit for Leak.
2.
Check the module, the blue membrane and sensor are pressed all the way in and sit
flush with the enclosure.
3.
Hold the circuit straight to reduce resistance.
Note: It is acceptable to use a circuit that gives a caution message as the Astral device
will compensate for circuit resistance and compliance.
If the Flow Sensor fails and a message appears on the bottom of the Learn Circuit results
page, try the following:
1.
Check the circuit for Leak.
2.
Check the expiratory valve, the blue membrane and sensor are pressed all the way in
and sit flush with the enclosure.
Troubleshooting
English
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Table of Contents
Troubleshooting
