Before Calling For Service - LG LUTD4919SN Owner's Manual

Before Calling for Service

Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Symptoms
range is not level.
Cannot move
appliance easily.
Appliance must be
accessible for service.
Oven control beeps
and displays any F
code error.
Top burners do not
light or do not burn
evenly.
Burner flames are
very large or yellow.
Surface burners light
but the oven does not.
Oven will not work
Steam is exhausted
through the oven
vent.
Possible Causes / Solutions
• Poor installation. Place oven rack in center of oven. Place a level on the oven
rack. Adjust leveling legs at base of range until the oven rack is level.
• Be sure floor is level and strong and stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are
square and have sufficient room for range clearance.
• Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
• Carpet interferes with range. Provide sufficient space so range can be lifted over
carpet.
• Anti-tip device engaged.
• Electronic control has detected a fault
condition. Press Clear/Off to clear the
display and stop beeping. Reprogram
oven. If fault recurs, record fault
number. Press Clear/Off and contact
a Service agent.
• Make sure that the electrical plug is inserted into a live, properly grounded outlet.
• Remove the burners and clean them. Check the electrode area for burnt on food
or grease. See Cleaning Burner Heads/Caps in the MAINTENANCE section.
• Make sure that the burner parts are installed correctly.
See Removing and Replacing the Gas Surface Burners in the MAINTENANCE
section.
If the range is connected to LP gas, contact the technician who installed your
range or made the conversion.
Make sure that the oven gas shut-off valve, located behind the range, is fully open.
• Plug on range is not completely inserted in the electrical outlet.
- Make sure electrical plug is plugged into a live, properly grounded outlet.
• A fuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
• Oven controls improperly set.
- See the Using the Oven section.
• Oven too hot.
- Allow the oven to cool to below locking temperature.
• Cooking foods with high moisture produces steam. This is normal.
TROUBLESHOOTING
CODE CAUSE
F-3 Key short error
Oven not heating
F-9
(Upper oven)
Oven not heating
F-19
(Lower oven)
57