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5 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
Technical support registration number (if applicable)
Product serial number
Product model name and number
Product identification number
Applicable error message
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller, see the Contact HP Worldwide (in English)
website:
http://welcome.hp.com/country/us/en/wwcontact.html
For HP technical support:
In the United States, for contact options see the Contact HP United States website:
http://welcome.hp.com/country/us/en/contact_us.html
To contact HP by phone:
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
◦
days a week. For continuous quality improvement, calls may be recorded or monitored.
If you have purchased a Care Pack (service upgrade), call 1-800-407-6210. For more
◦
information about Care Packs, see the HP Care Pack Services website:
http://www.hp.com/go/carepack
In other locations, see the Contact HP Worldwide (in English) website:
http://welcome.hp.com/country/us/en/wwcontact.html
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to docsfeedback@hp.com.
Include the document title and manufacturing part number. All submissions become the property
of HP
Typographic conventions
This document uses the following typographical conventions:
Contacting HP
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