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accordance with product instruction, and problems caused by use of parts and components not supplied by
Calixto systems.
This warranty does not cover any items that are in one or more of the following categories:
a. Software and/or device drivers,
b. External devices,
c.
Accessories or parts added to products after the products shipped from Calixto Systems.
d. All Warranty terms are subject to change without prior notice.
10.3 Product Repair:
• Calixto systems shall repair the defective products covered under this warranty that are returned to
Calixto systems.
• Calixto systems shall own all parts removed from repaired products.
• Calixto systems will use parts made by various manufacturers in performing the repair. This can be
different from the components used in the original products.
• The repaired products shall be warranted subjected to the original warranty only (If the original warranty
period left was three months, the repaired product warranty will be only for three months)
Customers shall agree that an independent third party assigned by Calixto Systems may repair the
•
products covered under this limited warranty.
RMA (
10.4
Return Merchandise Authorization)
• Customer shall enclose the completed "Calixto Systems RMA Service Form" with the returned packages.
• Customers shall provide all the relevant information of the defect in the "Calixto Systems RMA Service
Form". This will reduce delay in defect identification and repair.
• Customers shall take responsibility to ensure that the packages of defective Products are durable enough
to be resistant against further damage and deterioration during shipment. In case of damages occurred
during the transportation, the repair is treated as "Out of Warranty".
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