Troubleshooting - Superior VD1824NM Installation And Operation Instructions Manual

WARNING: Turn off and unplug heater and let cool before servic-
ing. Only a qualifi ed service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When control knob is pressed
in and turned to PILOT, there
is not spark at ODS/pilot
When control knob is pressed
in and turned to PILOT, there
is spark at ODS/pilot but no
ignition
26

TROUBLESHOOTING

POSSIBLE CAUSE
1. Igniter electrode not con-
nected to Igniter cable
2. Igniter cable pinched or wet
3. Broken Igniter cable
4. Bad piezo Igniter
5. Igniter electrode broken
6. Igniter electrode positioned
wrong
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
SuperiorFireplaces.US.com
REMEDY
1. Reconnect Igniter cable
2. Free Igniter cable if pinched
by any metal or tubing.
Keep Igniter cable dry
3. Replace valve
4. Replace valve
5. Replace valve
6. Replace valve
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed
5. Contact local propane/LP
gas company
6. C l e a n O D S / p i l o t ( s e e
Cleaning and Maintenance,
Page 25) or replace ODS/
pilot assembly
7. Replace gas regulator
126838-01C