Renault ZOE Driver's Handbook Manual page 173

OPERATINg FAULTS
FAULTS
The programmable air conditioning
fails to work.
The remote control does not lock or
unlock the doors.
The steering column remains
locked.
Vibrations.
5.22
(2/4)
POSSIBLE CAUSES
One of the usage conditions is not
complied with (the traction battery
is not charged, etc).
The remote control battery is flat.
Use of appliances operating on
the same frequency as the remote
control (mobile phone, etc.).
Vehicle located in a high electro-
magnetic radiation zone.
Secondary 12 V battery dis-
charged.
Steering wheel locked.
Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged.
WhAT TO dO
Please refer to the information on "Air-
conditioning: programming" in Section 3.
Use the emergency key.
Stop using the devices or use the key.
Replace the battery. You can still lock/unlock
and start your vehicle (refer to the information
on "Locking, unlocking the opening elements"
in Section 1 and "Starting, stopping the engine"
in Section 2).
Move the steering wheel while pressing the
engine start button (refer to Section 2 "Starting
the engine").
Check the tyre pressures. If this is not the
problem, have them checked by an approved
Dealer.