Warranty; Annual Service - Navien NCB-24LDWE User's Information Manual

Warranty

Annual service

For Navien warranty to be valid an annual service must be
carried out by a suitably qualified and Gas safe registered
installer every year after installation. The cost of this annual
service is not included in the guarantee.
Your Warranty Conditions
Navien undertakes to rectify any manufacturing defect that
occurs within 5 years of the installation date.
For Navien warranty to be valid an annual service must be
carried out by a suitably qualified and Gas Safe registered
installer every year after installation.
1. Navien Warranty registration is simple. Just complete the
Warranty Registration Card and return to Navien within
30days of installation. The details of installation will be
then be automatically registered within Navien Service
Management System. Alternatively, please telephone one of
our Warranty Registration Advisors on 0844 332 2323.
2. If your installer is Gas Safe registered, please ask your
installer to complete the Navien Installers Club Card
and return to Navien within 30 days of installation, Free
1 year extended warranty for your Navien boiler will be
automatically updated and registered.
3. The completed Benchmark Checklist will be required in the
event of any warranty work and may be required by the
local Building Control Inspector.
4. The cost of this annual service is not included in the
Warranty.
5. The start-up and annual service are to be carried out by a
suitably qualified and Gas Safe registered installer.
6. Navien Warranty will be null and void in the following cases:
If the annual service by a suitably qualified and Gas Safe
registered installer has not been carried out.
If the boiler has not been installed in accordance with the
applicable laws and regulations for this type of appliance.
If the boiler has not been started up immediately after its
installation, by a suitably qualified and Gas Safe registered
installer.
7. Navien Smart ToK room controller now comes with 6 year
warranty.
Navien smart ToK room controller has a standard 5 year
manufacturers warranty if a suitably qualified engineer has
installed the system in accordance with Navien instructions.
See Navien website (www.navien.co.uk), which contains a
link to the on-line registration system for 1 year extended
warranty.
Failures due to misuses or incorrect installation, use of
nonsuitable power or fuel, supply with water with physical
or chemical properties causing incrustation or corrosion,
incorrect handling of the appliance and, in general, for any
reason beyond Navien's control, are excluded from this
guarantee. This guarantee does not affect the consumer's
rights as stipulated by law.
16 Warranty
8. If your Navien boiler develops a fault your first action should
be contact your installer, as his professional assessment
is needed under the terms of Navien Warranty. If you are
unable to contact your installer, please phone Navien
Service: 0844 332 2323 or visit Navien website: www.navien.
co.uk
Suitable Use
The NCB LDWE boiler is designed with all the necessary safety
systems. Unsuitable use of the appliance for a purpose it was not
designed for entails risk of damage to the boiler or property, and
even of injury to the user and other persons.
The NCB LDWE boiler is designed to generate heat for domestic
hot water and to be connected to central heating systems. Any
use other than the above will be considered unsuitable use of
the boiler. In such cases the manufacturer/supplier shall not
be liable for any damage caused, and the user will be liable for
the damage. Correct use of the boiler includes reading the user
and installation instructions and all applicable documents, and
complying with the maintenance and inspection conditions.
Everyday Care
Clean the outside of the boiler with a damp cloth with a little
detergent. Do not use abrasive products to clean the boiler.
Waste Recycling and Disposal
Observe the applicable national regulations and standards
concerning waste disposal.
The boiler
Neither the wall-mounted boiler or its accessories are to be
disposed of with the domestic waste. Ensure the appliance and
its accessories, where applicable, are suitably disposed of.
Packaging
The transport packaging will be disposed of by the specialist
technician who made the installation.