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All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photo graphs are of equipment prototypes. Therefore, before using this docu ment, consult your NCR representative or NCR office for information...
NCR PERSONAL COMPUTER PC i» i SERVICE MANUAL CONTENTS Chapter 1 System Overview NCR Personal Computer Hardware ....Display Unit ........Models .......... Model Numbers ........Tools .......... Alternate Main Processor Board ....Chapter 2 Basic Troubleshooting Level 0 (Pov/er-On) Diagnostics ....
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Chapter 4 Level 1 Diagnostics How to Begin Testing ......Load the Diskette ......Main Menu ........Main Menu Help Screens ......Test Completion Displays ...... Diagnostic Selections ......Run all Tests Once ......Automatic Completion ......Memory (Main Menu Selection 1) ....
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Printer Tests ........ 4-50 Generic Printer Test......4-51 PC Compatible Printer Test ... 4-52 Utilities ........4-53 Videotex Adapter Tests (Main Menu Selection)..4-54 Local Test ........4-55 Remote Test ......... 4-55 Picture Test ......... 4-57 Chapter 5 Level 1 Diagnostic Error Returns Repair Guidelines ......
Chapter 1 System Overview NCR PERSONAL COMPUTER HARDWARE The NCR Personal Computer consists of a main Display Unit and a Keyboard. The computer is available in different models, and has a variety of options that can be added to each model. Expansion boards from non-NCR ("third party") manufacturers can be used...
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Plug-in board option expansion slots Fixed disk drive controller plug-in board if the unit includes a fixed disk. Video controller plug-in board. A block diagram of the NCR Personal Computer Hardware is shown in Figure 1-1. Figure 1-1 Hardware Block Diagram...
254 mm 107 mm (10.0 in. 4.2 in.) MODELS The NCR Personal Computer is available in various models. The standard internal RAM memory size for all models is 256KB. The models currently available are: A 12-inch monochrome display, 1 flexible...
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Dangerous voltages are present when working on the computer with the cabi net removed. ONLY TRAINED ENGINEERS AND NCR TRAINED SER VICE PERSONNEL SHOULD ATTEMPT TO WORK ON THE COMPUTER WITH THE CABINET REMOVED AND THE POWER ON.
PCBs, and using the special facilities that are available in NCR workshops. MODEL NUMBERS The model number of the NCR PC i»i is shown on the plate at the back of the unit. The meaning of the model number is shown below:...
120/220 to 240 V. TOOLS A normal set of hand tool for an electronic engineer is sufficient to service the computer. You also need an NCR Alignment Disk. o For 48 TPI Drives - part no. 603-9009167...
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SYSTEM OVERVIEW To enable the execution of the Level 0 Loop Test the following test adapters are available: o Turnaround Keyboard Test Adapter 017-0044311 o TurnaroundParallel/Serial Test Adapter 017-0044320 To allow access to the Card Rack Assembly with power applied, an extension cable can be made locally.
SYSTEM OVERVIEW ALTERNATE MAIN PROCESSOR BOARD Since the introduction of the NCR Personal Computer PC4i a new style Main Processor Board, known as "Alternate" Main Processor Board (in this manual sometimes referred to as "Generic" Main Processor Board) has been introduced. Much of the information in this manual applies both to the "Alternate"...
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Chapter 2 Basic Troubleshooting This chapter is intended to help the engineer in either repairing the system, or bringing it to a partially operative state so that the diagnostic diskette may be used for further troubleshooting. Presented here is a structured sequence of operations to follow when either the system is unable to run diagnostics, or the level 0 (power-on) diagnostics fail (see Fig.
BASIC TROUBLESHOOTING 8237A DMA controller 8253 Timer 8259A Programmable Interrupt Controller Keyboard Interface STEP ONE POKER ON Power Cords and Switches Ensure that the power cord is plugged into the back of the computer Ensure that the power cord is plugged into a properly grounded wall outlet.
BASIC TROUBLESHOOTING Turn ON any currently-attached external devices that were specified to be turned on after the processing unit. Memory Test Messages properly operating system turn-on procedure results in the display of Memory Test on the screen; quickly followed by steps through the increments of memory installed.
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BASIC TROUBLESHOOTING Figure 2-1 Troubleshooting Flowchart b. If there is no display after the tube is warm, a display failure , a power supply failure, or main processor failure is suspected. Proceed to repair or replace as appropriate. Make a check of the power supply voltage before d i s a s s e m b l i n g...
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BASIC TROUBLESHOOTING a turnaround test adapter (refer to "Tools" in Chapter 1) . If display failure is indicated, then review and observe the instructions for installation t he d i s p l a y ( r e f e r C h a p t e r "Removal/Replacement").
BASIC TROUBLESHOOTING If a Memory Error is displayed, go to check for Diagnostics Errors, Step 1 . If this was the first attempt to power up, go to "After First Attempt", Step 1. If this was the second attempt to power up, go to "After Second Attempt", Step 1 .
BASIC TROUBLESHOOTING Check the AC slow-blow power fuse, located in the power supply. For the available versions the following fuses have been inserted: Monochrome: Color: 6.3 A Videotex: 10. Ensure that the adapter boards edge connectors are correctly seated in the MPB board connector slots.
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BASIC TROUBLESHOOTING Take out any adapter board which interferes with access to the MPB configuration switches (see Chapter 8 "Strapping Information"). Set the configuration switches for the minimum 256 KB memory size (Refer to Chapter 8 for proper switch settings). NOTE If any device is disconnected from the MPB serial port in step above, the serial port...
BASIC TROUBLESHOOTING POWER SUPPLY Since without a correctly functioning power supply no part of the system can function, therefore it should always be one of the first areas to be checked. power supply is a sub-assembly assembly. Fig.2-2 shows the power supply connections. Three versions of the power supply are used: for systems with a monochrome CRT for systems with a color CRT...
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BASIC TROUBLESHOOTING F i g u r e 2-2 P o w e r S u pp l y C o n n e c t i o n s (Monochrome systems) (1 of 2) 2-10...
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BASIC TROUBLESHOOTING Figure 2-2 Power Supply Connections (Color Systems) (2 of 2) 2-11...
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BASIC TROUBLESHOOTING Figure 2-3 Troubleshooting Flow Chart PS (1 of 5)* * This troubleshooting flow chart applies to the Power Supply 008-007231 ^ (Color). 2-12...
BASIC TROUBLESHOOTING Peripherals Remove all peripherals that may be attached to the NCR Personal Computer, and their interface PC boards. If necessary, reset the configuration switches on the Main Processor Board to match the downgraded system configuration. The pertinent switch configurations are shown in Chapter 8 "Strapping Information".
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BASIC TROUBLESHOOTING b. If any other errors are indicated, go to step 2. c. If the computer has been reconfigured for the purpose of troubleshooting, it is necessary to r e s t o r e m a c h i n e step step full...
BASIC TROUBLESHOOTING board testing each increment separately. in Base Meiory* is 4. If the message'Error displayed, an error in l o w er 128 RAM indicated. This RAM is soldered into the main processor board; therefore, the board should be r e p la ced to assure the p r o b l e m...
BASIC TROUBLESHOOTING If all memory installed in the computer has been sucessfully tested, go to Test CRT And Disk Drives. Increase the amount of memory indicated by the configuration switches by minimum increments and retest by performing the following sequence of actions: Turn OFF the power.
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Restart the test with the disk drive properly loaded by the following steps: Turn the computer power switch OFF Insert a backup copy of an NCR-DOS (or other) operating system diskette into drive A. The problem being diagnosed could destroy data on...
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BASIC TROUBLESHOOTING Observe whether any indication of a problem exists, e.g. an error message on the screen or some other indication of error. At the conclusion of the power-on diagnostics, the operating system should be booted into the computer and the system prompt A>...
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BASIC TROUBLESHOOTING The technique requires reiteration of this and other steps as many times as there are expansion adapter cards or port-connected peripherals. If some action taken during the procedure, such as making connections secure or correcting configuration switch settings, has cleared up the problem(s) which required this effort, the steps of the Check For Diagnostics Errors section will have completed the...
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BASIC TROUBLESHOOTING "Removal/Replacement" for removing and replacing boards, if necessary, for access to switches. Then turn ON the computer again. 2-24...
ROM of the NCR Personal Computer. These diagnostics are initiated before any other activity is attempted each time the computer is turned on. Normal messages and error messages which may be displayed on the screen are shown.
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LEVEL 0 DIAGNOSTICS In normal operation, the upper boundary of the bank of memory tested is displayed in the upper left-hand corner of the screen; at successful completion of the test of each bank, the following screens appear:...
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LEVEL 0 DIAGNOSTICS NOTE Memory bank3 "Alternate" higher than 256KB are tested, and their upper boundaries displayed, only if the configuration switches (switch 1 and 2 of switch block A, SWA, on the MPB are set to indicate that a higher total amount of memory (640 KB) is present.
LEVEL 0 DIAGNOSTICS OTHER MPB TESTS Other MPB components are tested. These include: The 8088 Central Processing Unit (CPU) IC. The 2764 Erasable-Programmable Read-Only Memory (EPROM) IC. This IC contains the Basic I/O System (BIOS). BIOS has two major sets of components: the power-on diagnostics/initialization routines;...
LEVEL 0 DIAGNOSTICS Zeroing of DRAM memory Setting up in DRAM memory the tables and control information (flags, vectors) needed operating system. Loading and (booting) the operative system from d i s k e t t e drive (normally) transferring control to the operating system coding.
LEVEL 0 DIAGNOSTICS "Check K ey b o a r d " s e c t i o n c h a p t e r 2 "Basic Troubleshooting". PARALLEL PORT ERROR CODES The power-on diagnostics/initialization routines also issue a set of two character hexadecimal codes to the MPB parallel port.
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LEVEL 0 DIAGNOSTICS *] For PC4i with "Alternate" MPB installed only.
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LEVEL 0 DIAGNOSTICS Fig. 3-1 Error Messages on Screen and LEDs (2 of 6]...
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LEVEL 0 DIAGNOSTICS Fig. 3-1 Error Messages on Screen and LEDs [3 of B] 3-10...
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LEVEL 0 DIAGNOSTICS Fig. 3-1 Error Messages on Screen and LEDs (4 of 6) 3-11...
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LEVEL 0 DIAGNOSTICS Fig. 3-1 Error Messages on Screen and LEDs [5 of 6) 3-12...
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LEVEL 0 DIAGNOSTICS Fig. 3-1 Error Messages on Screen and LEDs (6 of 6) The error codes shown in Fig. 3-1 are valid for the ROM BIOS 3.5 (150-0002348) only. This ROM BIOS can also be contained in the early-type MPB.
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LEVEL 0 DIAGNOSTICS ERROR MESSAGES OF THE EAHLIER-TYPE MPB * If a ROM.BIO 2.3 version 017-00xxxxx is concerned the Level 0 Loop mode is running when: 1. S1 on switch block is in ON position (refer to Chapter 8 "Strapping Information") 2.
LEVEL 0 DIAGNOSTICS SUGGESTED ACTIOH For some of the error conditions which can occur d u r i n g the a u t o m a t i c r u n n i n g of the p o w e r - o n diagnostics routines, the indication has been given in this ch ap te r to go to the T r o u b l e s h o o t i n g...
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LEVEL 0 DIAGNOSTICS The Troubleshooting Nonoperative generic systems chapter gives detailed instructions for removing add on memory and/or other devices to return the computer to the original status, then for restoring machine to full configuration one step at a time. This procedure can isolate problems to a specific device.
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Follow the instructions in the "Cabinet" and "MPB" sections of Chapter 6 "Removal/Replacement". When the MPB has been removed, it can be taken to an NCR service facility or NCR-authorized dealer for repair or replacement. (Repair of the MPB can be successfully done only by a...
These diagnostics, also referred to as Level 1 Diagnostics, are the most comprehensive set of test routines supplied and supported by the NCR PERSONAL COMPUTER Model 4i. Following the instructions in this chapter, the field engineer or technician interacts with SERVICE DIAGNOSTICS...
Chapter H LEVEL 1 DIAGNOSTICS NOTE Use a back-up copy of the diskette included in the manual; the possibility exists that a problem with the computer could destroy the data on the disk. Turn the drive access lever clockwise to enable the drive.
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LEVEL 1 DIAGNOSTICS Run Utilities (Press <F6>) View Main Menu HELP screen (Press <F1>) Initiate A Continuous Test Run (Press menu item number and <F8>) The following diagram illustrates the structure of the diagnostic system: Fig. 4-1 Diagnostic Structure Diagram The screens shown in this chapter may vary slightly depending on the version of diagnostics being used.
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LEVEL 1 DIAGNOSTICS Page 2 of the Main Menu, containing items 9 to 11, is accessed by pressing the <PgDn> key. All highlighted tests except HIGH SPEED (XP) are available for your system.
LEVEL 1 DIAGNOSTICS To add/delete tests to/from the Main Menu, press the <F9> key. If the <F7> key is pressed, each test (1 through 11) listed on the menu is automatically run in sequence, starting with the memory test. The test, for any device (fixed disk, color/graphics display, etc.) which is found by the diagnostic routines not to be present, is skipped.
LEVEL 1 DIAGNOSTICS TEST COMPLETION DISPLAYS When a test is completed, the diagnostics routines display either a PASSED message detailed coded error message. Chapter 5 Level 1 Diagnostics Error Returns, explains all of the possible error messages the suggested action to take for each.
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Examples of completion displays are: S u c c e s s fu l Com pletion In the example shown, the RAM Address test, one of the memory tests included in selection 1 of the menu has run and that part of the memory has passed the test procedures.
LEVEL 1 DIAGNOSTICS Unsuccessful Completion In this example, flexible drive B failed the Write test, part of the Flexible Disk Drive test (selection 4 of the main menu). It failed because the flexible disk controller (FDC) failed to respond. The major error codes (03 = flexible disk drive write error) and detail error codes (80 = FDC failed to respond), and the abbreviations and values on the next...
LEVEL 1 DIAGNOSTICS RUN ALL TESTS ONCE (FUNCTION KEY <F7>) When the <F7> key is pressed from the main menu screen, the separate tests for specific devices (selections 1 through 11) are automatically run in sequence. test device (fixed disk, color/graphics display, etc.) which is determined by the diagnostic routines to be not present is skipped.
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Upon completion the messages appear as shown in the sample screen below. In this sample, both keyboard and the monochrome display failed in some aspect, and because there is no color display, there is no message for that menu selection. To see a record of any errors detected, select the utilities function (F6 key) and then select Error Log Maintenance ("3").
LEVEL 1 DIAGNOSTICS MEMORY (MAIN MENU SELECTION 1) When selection number ”1" is chosen from the main m e n u screen, the M e m o r y tests m en u s creen is displayed: Each of the five available tests is selected by entering the corresponding number (1 through 5).
LEVEL 1 DIAGNOSTICS Memory Test HELP Screen To obtain more information about the available memory tests, press <F1> to see the HELP screen: BAM Pattern Test If selection 1 of the Memory test menu is chosen, the RAM pattern test is run. The name of the test is displayed while the test is in progress:...
LEVEL 1 DIAGNOSTICS Upon completion of the test, either the PASSED message or an ERROR message is added to the display. Refer to Chapter 10 of this manual for a description of error messages and recommended corrective actions. RAM Address Test If selection 2 of the Memory test menu is chosen, the RAM Parity test is run.
LEVEL 1 DIAGNOSTICS RAM Parity Test If selection 3 of the Memory test menu is chosen, the Firmware Checksum test is run. The name of the test is displayed while the test is in progress: Upon completion of the test, either the PASSED message or an ERROR message is added to the display.
LEVEL 1 DIAGNOSTICS RAM Walking Ones Test If Selection 4 of the Memory Test Menu is selected, the RAM Walking Ones Test is run. ROTE This test can only be run, after the three preceding RAM tests have been completed. Otherwise a warning is displayed.
LEVEL 1 DIAGNOSTICS FIRMWARE Checksum Test If selection 5 of the Memory test menu is chosen, the Firmware Checksum test is run. The name of the test is displayed while the test is in progress: Upon completion of the test, either PASSED message or an ERROR message is added to the display.
LEVEL 1 DIAGNOSTICS CONTROLLERS (CIRCUIT DEVICES) (MAIN MENU SELECTION 2) When selection number "2" is chosen from the main menu screen, the Controllers test menu screen is displayed: Each nine available controller tests is selected by entering the corresponding number, through 9- If the F8 key is pressed after the number for a specific test is selected, that test is run continuously until <F4>...
LEVEL 1 DIAGNOSTICS Controllers Test HELP Screen To obtain more information about the available tests of the various Main Processor Board (MPB) and adapter card controller chips, press F1 to see the HELP screens: CPU Test If selection 1 of the Controllers test menu is chosen, the CPU test is run.
LEVEL 1 DIAGNOSTICS Upon completion of the test, either the PASSED message or an ERROR message is added to the display. Refer to Chapter 5 of this manual for a description of error messages and recommended corrective actions. DMA Test If selection 2 of the Controllers test menu is chosen, the DMA Controller test is run.
LEVEL 1 DIAGNOSTICS Flexible Disk Controller Test If selection 3 of the Controllers test menu is chosen, the Flexible Disk Controller test is run. The name of the test is displayed as the test is in progress. Upon completion of the test, either the PASSED message or an ERROR...
LEVEL 1 DIAGNOSTICS Interval Timer Test If selection 4 of the Controllers test menu is chosen, the Interval Timer test is run. The name of the test is displayed while the test is in progress. Upon completion of the test, either the PASSED message or an ERROR message is added to the display.
LEVEL 1 DIAGNOSTICS Interrupt Controller Test If selection 5 of the Controllers test menu is chosen, the Interrupt Controller test is run. The name of the test is displayed while the test is in progress. Upon completion of the test, either the PASSED message or an ERROR message is added to the display.
LEVEL 1 DIAGNOSTICS CPU Controller Test If selection 6 of the Controllers test menu is chosen, the CPU Controller test is run. The name of the test is displayed while the test is in progress. Upon completion of the test, either the PASSED message or an ERROR message is addedto the dcisplay.
LEVEL 1 DIAGNOSTICS Monochrome Display Controller Test If selection 7 of the Controllers test menu is chosen, the Monochrome Display Controller test is run, if the p r o g r a m senses the pre sen ce of a monochrome display adapter.
LEVEL 1 DIAGNOSTICS Color/Graphies Display Controller Test If selection 8 of the Controllers test menu is chosen, the Color/Graphics Display Controller test is run, if the p r o g r a m senses the pr e se n c e of a color/graphics display adapter.
LEVEL 1 DIAGNOSTICS Serial Asynchronous Communications Controller Test If selection 9 of the Controllers test menu is chosen, Serial Asynchronous Communications Controller test is run. The name of the test is run. The name of the test is displayed while the test is in progress.
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LEVEL 1 DIAGNOSTICS any other keys have been pressed or not, pressing these two causes another message to be displayed. After all keys have been pressed, followed by the <F1>/<F10> entry, the display is similar to the screen shown: An entry nYB indicates a successful completion of the test and a message, PASSED, will...
LEVEL 1 DIAGNOSTICS FLEXIBLE DISK DRIVE (HAIN M ENU SELECTION When selection number n4n is chosen from the main menu screen, the Flexible Disk Drive test menu screen is displayed: Each of the eight available tests is selected by entering the corresponding number (1 through 8). If the <F8>...
LEVEL 1 DIAGNOSTICS Read Only Drive A Test If selection 1 of the Flexible Disk Drive test menu is chosen, the Read Only test is run on drive A. The name of the test is displayed while the test is in progress: Upon completion of the test, either...
LEVEL 1 DIAGNOSTICS Read/Write Drive A Test If selection 5 of the Flexible Disk Drive test menu is chosen, the Read/Write test is run on drive A: CAUTION The flexible disk diagnostics tests are destructive to data on any diskette other than the diagnostics diskette.
LEVEL 1 DIAGNOSTICS Other Flexible Disk Drives The selection of other tests on the Flexible Disk Drive menu causes the test selected to run in the same manner as the tests for Drive A. The messages are the same in all cases. FIXED DISK DRIVE (MAIN MENU SELECTION 5) When selection number "5"...
LEVEL 1 DIAGNOSTICS Fixed Disk Drive Test HELP Screen To obtain more information about the available fixed disk drive tests, press<F1>to see the HELP screen: Read/Write Maintenance Track If selection 1 of the Fixed Disk Drive test menu is chosen the Read/Write Maintenance Track test is run. The name of the test is displayed while the test is in progress: 4-32...
LEVEL 1 DIAGNOSTICS Upon completion of the test, either the PASSED message or an ERROR message is added to the display. Refer to Chapter 5 of this manual for a description of error messages and recommended corrective actions. Read Only Sector 0 If selection 2 of the Fixed Disk Drive test menu is chosen, the Read Only Sector 0 test is run: Upon completion of the test,...
LEVEL 1 DIAGNOSTICS Read Only Entire Disk If selection 3 of the Fixed Disk Drive test menu is chosen. First a screen is displayed where you are requested enter the number of fixed disk to test. After selecting the number of the drive to be tested the Read Only Disk test is run: In the above display, the drive number is 00 for the...
LEVEL 1 DIAGNOSTICS each head is increased by increments of 1 from 0000 to maximum track number (depending on whether 10MB or 20MB) then is reset to 0000 for the next head. The sector number is increased by increments of 1 from 01 to 17 for each track.
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LEVEL 1 DIAGNOSTICS In the following screen you are requested to enter the number of the fixed disk to be tested. When "any" key is pressed again, the write pass of the test begins. The information displayed is almost identical to the Read Only Entire Disk test; the main difference is that the Function WRITE is indicated: 4-36...
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LEVEL 1 DIAGNOSTICS In the above display, the drive number is 00 for the first integrated fixed disk drive or for the first external fixed disk drive if no integrated drive is present. Head number is increased by increments of 1 from 00 to 03 as the test proceeds.
LEVEL 1 DIAGNOSTICS Upon completion of the test, either the PASSED message or an ERROR message is added to the display. Refer to Chapter 5 of this manual for a description of error messages and recommended corrective actions. Fixed Disk Controller When selection 5 of the Fixed Disk Drive test menu is chosen, the Fixed Disk Controller test screen is...
LEVEL 1 DIAGNOSTICS MONOCHROME DISPLAY (MAIN MENU SELECTION 6) When selection number n6n is chosen from the main menu screen, the Monochrome Display test runs by briefly displaying the test name as it tests the controller: 4-39...
LEVEL 1 DIAGNOSTICS COLOR/GRAPHICS DISPLAY (MAIN MENÜ SELECTION 7) When selection number "7n is chosen from the main menu screen, the Color/Graphics Display test begins by briefly displaying the test name as it tests the controller: Then, without stopping, the test displays this screen: 4-41...
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LEVEL 1 DIAGNOSTICS Again without stopping, the test displays this screen asking for verification of the attributes shown: If "N" is entered, an ERROR message is displayed and c h o i c e s i m i l a r t h o s e d e s c r i b e d "...
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LEVEL 1 DIAGNOSTICS BH° is entered, an ERROR message is displayed as before. If BY" is entered, the next screen is displayed: If BH° is entered, an ERROR message is displayed as b e f o r e . If BY B is e n t e r e d , n e x t s c r e e n displayed:...
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LEVEL 1 DIAGNOSTICS If "N" is entered, an ERROR message is displayed as before. If " Y n is e n t e r e d , the n e x t s c r e e n displayed: If "N" is entered, an ERROR message is displayed as before.
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LEVEL 1 DIAGNOSTICS If "N" is entered, an ERROR message is displayed as before. If "Y" is entered, the next scree n is H i o n ! a v e H • If "N" is entered, an ERROR message is displayed as before.
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LEVEL 1 DIAGNOSTICS If "N" is entered, an ERROR m e ss age is displayed as b ef o re . If " Yw is e n t e r e d , t he n e x t s c r e e n displayed: If WNW is entered, the Color/Graphics Display test has been successfully completed and the programn...
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LEVEL 1 DIAGNOSTICS I f <F4>is pressed, an ERROR message is displayed as before. The PASSED message is displayed upon successful completion of all the tests. Refer to Chapter 5 of this manual for a description or error messages and recommended corrective actiuons.
LEVEL 1 DIAGNOSTICS Serial Port Loopback Test (Peripherals Menu Line 1) W h e n s e l e c t i o n n u m b e r n 1n is cho s en f rom peripherals menu, the Serial Port Loopback test is performed.
LEVEL 1 DIAGNOSTICS Upon completion of the test, either the PASSED message or an ERROR message is added to the display. Refer to Chapter 5 of this manual for a description of error messages and recommended corrective actions. Parallel Port Loopback Test (Peripherals Menu Line 2) W h e n s e l e c t i o n n u m b e r "2"...
LEVEL 1 DIAGNOSTICS Upon completion of the test, either the PASSED message is added to the display. Refer to Chapter 10 of this manual for a description of error messages and recommended corrective actiions. Printer Tests NOTE These tests are for a printer attached to the printer (parallel) port of the computer.
LEVEL 1 DIAGNOSTICS When <F2l> is pressed, the program returns to the peripherals menu. Generic Printer Test If selection "3" of the Peripherals test menu is chosen, the Generic Printer test is run. The name of the test is displayed while the test is in progress: Upon completion of the test, either the PASSED message or an ERROR message is added to the display.
LEVEL 1 DIAGNOSTICS PC Compatible Printer Test If selection of the Peripherals menu is chosen, the PC Compatible Printer test is run. The name of the test is displayed while the test is in progress: Upon completion of the test, either the PASSED message or an ERROR message is added to the display.
LEVEL 1 DIAGNOSTICS UTILITIES (MAIN M ENU F KEY) When the <F6> key is pressed from the-'main menu screen, the menu screen for the Utility functions available on the diagnostics diskette is displayed: The Utilities Menu explains the function of each of the possible utilities that can be selected by typing the corresponding number and pressing the ENTER key.
LEVEL 1 DIAGNOSTICS VIDEOTEX (BTX) ADAPTER TESTS (Main Menu Selection 11) This test routine enables testing of the functional characteristics of - the modem and video long player (VLP) interfaces (local loop test) - the modem and VLP interfaces for remote operation (remote loop test) - EUROM memory/controllers (test pictures) When selection "11"...
LEVEL 1 DIAGNOSTICS Local Test If selection "1” of the Videotex (BTX) test menu is chosen, the Local Test is run , the following screen is displayed: Remote Test If selection 1 of the Videotext (BTX) test menu is chosen the following screen is displayed: 4-55...
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LEVEL 1 DIAGNOSTICS Re m o t e t e s t i n g is based on the c o m p a r i s o n of characters. As seen on the screen displayed the test only carried using d i ffere nt...
LEVEL 1 DIAGNOSTICS Picture Test If selection "4" in the Test Menu is chosen, test screen No.1 testing the character and attribute memory is displayed. Test Screen No.1- Testing the character and attribute memory screen consists of w h i t e letters ("U") displayed on a red background;...
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LEVEL 1 DIAGNOSTICS Test Screen No. 4 - Inverse DRCS Character Test A bar pattern is displayed on the screen. The bars are blue and red. border color is half intensity white. Errors: irregularities in the pattern other colors Press any key to continue. Test Screen No.
Level 1 Diagnostics Error Returns This chapter provides information needed to diagnose and repair the NCR PERSONAL COMPUTER Model PC 4i. is not the intent of this manual to educate the user in all aspects of computer operation. The material...
LEVEL 1 DIAGNOSTICS ERROR RETURNS connectors and outlets. One fixed disk drive installed in the computer housing. Up to two flexible disk drives installed in the computer housing. Fixed disk controller board. Controller board for a video display, either color or monochrome, and the cables to connect the unit.
Figure 5-1 shows the placement of all the major components used by the NCR Personal Computer on the Alternate (Generic) Main Processor Board, whereas Fig. 5-2 shows the major components on the Early-type...
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,EVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-1 Alternate* Main Processor Board * Also called "Generic" 5- 4...
LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-2 Early-type Main Processor Board MEMORY ADDRESSING When using the diagnostic diskette, it is helpful to understand the method of memory addressing used by the 8088 microprocessor. The 8088 divides memory up into segments allocates bytes each...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS construct the physical memory address it is necessary to place 0 to the right of the last digit in the segment base and add the offset value to form the 20 bit address. Figure 5-4 shows how the example in Figure 5-3 is converted to a 20 bit address.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-5 Memory Segment Locations for the Alternated) and Early-type MPB (2)
LEVEL 1 DIAGNOSTICS ERROR RETURNS ERROR CODES This section describes the error reports from the NCR Personal Computer SERVICE DIAGNOSTICS program. The reports from the diagnostics are in coded form. This reduces the large overhead of program code required for text.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-6 MPB Component Identification for Alternate (1) and Early-type MPB (2)
LEVEL 1 DIAGNOSTICS ERROR RETURNS FORMAT OF DISPLAYED ERROR CODES FILENAME: MAJOR CODE: DETAIL CODE DATE TIME ADDITIONAL MESSAGE Examples: FLEX:02:80Date Time This code represents: MAJOR: An error was returned while attempting to read a flexible disk drive. DETAIL: FDC failed to respond, Time out on FDC. NOTE: FDC is an abbreviation, used frequently in this chapter, for Flexible Disk Controller.
LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-7 Mejor Error Codes (3 of 3] DETAIL ERROR CODES AND REPAIR PROCEDURES Not every MAJOR error code will have associated DETAIL codes. The remainder of this chapter lists the MAJOR codes in sequence, followed by the DETAIL codes (if any) associated with each MAJOR code or group of MAJOR codes, followed by the recommended "Repair Procedures".
LEVEL 1 DIAGNOSTICS ERROR RETURNS Detail code: Parity error interrupt Base RAM parity error Expansion RAM error These codes are logically nor"ed to present final detail code. Example: Parity error & interrupt from the base RAM Parity detected from expansion RAM with no interrupt.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-8 RAM Memory IC Loactions for Alternate MPB 5-14...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-9 RAM Memory IC Location for Early-type MPB. Figure 5-10 RAM Memory IC Locations on Expansion Board 5-15...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-11 MPB Memory IC Locations for Alternate MPB Figure 5-12 MPB Memory IC Locations for Early type MPB 5-16...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS To check errors reported on the Memory Expander Board remove the expander board and set the configuration switches for the maximum memory on the MPB. If the system passes the parity check, the problem is on the Memory Expander Board and diagnostics can proceed (with the expander board reinstalled) as described above.
LEVEL 1 DIAGNOSTICS ERROR RETURNS Repair Procedure 02 The RAM PATTERN TEST writes data patterns into memory and then reads the patterns back to verify that all the data bits in memory are functioning properly. This test will detect the presence of stuck data bits in a RAM or an intermittent bus driver.
LEV EL 1 D IA G N O S T IC S ERRO R R E T U R N S RAM ADDRESS ERROR TEST Format of code: JffiM0RY:03:ww Date Time ADDR: ssss:oooo EXP DATA: xxxx, OBS DATA: yyyy Where, Detail code for DETAIL 01, Segement of expected address...
LEVEL 1 DIAGNOSTICS ERROR RETURNS RIM WALKING ONES TEST Format of code: MEMORY: 05:00 ADDR; ssss:oooo EXP DATA: xxxx, OBS DATA:yyyy Where, Detail code Segment address of error ssss = oooo = Offset address of error xsxx = Expected data yyyy = Observed Detail Code:...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS ROM test still report a checksum error the problem probably exists in an intermittent address or data bus component that connects the ROM to the 8088 microprocessor. Figure 5-15 ROM Hardware Components for Alternate MPB 5-22...
LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-16 ROM Hardware Components for Early-type MPB FLEXIBLE DISK DRIVE ERROR CODES FLEXIBLE DISK DRIVE ERRORS, FLEX:01 to 07 (Refer to Figure 5-7) Format of code: FLEX:aa:ww, Date Time EXP DATA: xx, OBS DATA: yy = Major code = Detail code = Optional expected data...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS NOTE: The EXP DATA and OBS DATA fields are dis played onmajor code FLEX:06 only. Detail code: The following detail codes apply to major codes FLEX :01 through 05 and FLEX :07. Disk drive not ready FDC failed to respond Seek operation failure FDC failure...
LEVEL 1 DIAGNOSTICS ERROR RETURNS Repair Procedure 06 Failure in the Flexible Disk Drive system can be particularly hard to troubleshoot and repair. There is a general approach for solving disk drive problems that is applicable to most failures. Treatment of certain types of failures will follow the specified detail code.
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A. Figure 5-19 shows in detail t he•header jumper and other strapping blocks found on the disk drive (refer to Figure 5-18 for location). The NCR Personal Computer requires that two straps to be installed.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS To configure a different flexible disk drive to be drive A, remove the strap from DS1 and reinstall on DSO. Remove the strap from DSO on drive A; this will prevent addressing conflicts. NOTE: Do not install two disk drives that are both s t r apped as s yst em drive...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-22 Flexible Disk Related Hardware; Early-type MPB For more detailed information on troubleshooting the Flexible Disk Drive s u b a s s e m b l y , refer to the specific detail code that was reported by system diagnostics.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS DETAIL CODE 20 See device code 80. DETAIL CODE 10 Suspect disk drive unit out of alignment or defective. Perform data read/write test on alternate Flexible Disk Drive (if installed) to verify condition. If both drives fail CRC check t h e n s u s p e c t f l e x i b l e...
LEVEL 1 DIAGNOSTICS ERROR RETURNS DETAIL CODE 01 Software error. Reboot system and perform test again. Suspect bad diagnostics program disk. KEYBOARD ERROR CODES KEYBOARD ERROR TEST Format of code: ERROR:01:ww Date Time EXP DATA:xx, DATA: yy Where, ww = Detail code xx = Expected data from keyboard port yy = Observed data from keyboard port Detail codes:...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS defective. Figures 5-23 and 5-24, respectively, shows the main processor board components that comprises the keyboard interrupt signal path. DETAIL CODES 03 and 04 These codes indicate internal keyboard failure of the CPU controller. Check inputs to U7 (U125) and proper operation of the keybaord clock.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-2U Keyboard Related Hardware^ Early-type MPB VIDEO DISPLAT ERROR CODES CRT ERROR TEST Format of code: M0N0:01:ww Date Time EXP DATA: xx, OBS DATA: yy COLOR :01: ww Date Time EXP DATA: xx, OBS DATA: yy Where, ww = Detail code xx = Expected data from register...
LEVEL 1 DIAGNOSTICS ERROR RETURNS yy = Observed data from register DETAIL code: Monochrome crtc register access error Monochrome crtc cursor error Monochrome crtc character set error Monochrome crtc attribute error Monochrome crtc scroll error Color crtc register access error Color crtc cursor error Color crtc 80x25 character set error Color crtc attribute error...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS If no error messages are generated, the data path to expansion slot is functional. If the video display is operational, but the display does not stabilize, perform the necessary adjustments to the video display unit. WARNING The video display adapter/controller board contains HIGH VOLTAGE elements.
LEVEL 1 DIAGNOSTICS ERROR RETURNS PERIPHERAL ERROR CODES SERIAL COMMUNICATIONS ERROR TEST Format of code: PERIPH:01:ww Date Time EXP DATA :xxf OBS DATA: yy Where, ww = Detail code xx = Optional expected data yy = Optional observed data NOTE: EXP DATA and OBS DATA are in reference to the registers in error.
LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-26 Serial Communications Status (2 of 2) Repair Procedure 10 Before starting to troubleshoot the communications channel r e c o m m e n d e d that sy s t e m configuration switches may be checked for the proper setting.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS port (J2) and diagnostics check run on the printer. If the printer fails the problem is probably an intermittent bus driver on the data bus. This test can be used since both printer and serial port use the data bus.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS (U12) (pin 8) to determine if the interrupt signal is operational (refer to Figures 5-26 and 5-27, respectively) Serial Communications Port Hardware Figure 5-28 for Alternate MPB Figure 5-29 Serial Communications Port Hardware? Early-type MPB 5-42...
LEVEL 1 DIAGNOSTICS ERROR RETURNS PRINTER (PARALLEL) PORT ERROR TEST Format of code: PERIPH:02:ww Date Time EXP DATA: xx, OBS DATA: yy Where, ww = Detail code xx = Expected data yy = Observed data Detail code: Printer data port error Printer control port error Printer status port error No interrupt on printer port...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS DETAIL CODE 01 printer data path defective diagnostics test w it h loop back c o n n ec t o r installed will show the failure (invalid data) in the EXP DATA and OBS DATA fields. For valid data the expected and observed fields will be the same.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS Figure 5-32 Printer Port Hardware Components Early-type MPB To check the integrity of the data bus used communicate with printer port a loop back connector can be placed on the RS 232 SERIAL PORT (J10) and diagnostics performed on the serial port. If the serial port also fails the diagnostics test the p r o b l e m is a bad b ipo l a r...
LEVEL 1 DIAGNOSTICS ERROR RETURNS ((PIO, (U46)) through line driver (U47) and data latch U69 (U56) to the printer port. Refer to Detail Code 01. DETAIL CODE 04 Susp e c t Interrupt o p e r a t i o n a l interrupt controller ((8259, U25 (U132)).
LEVEL 1 DIAGNOSTICS ERHOB RETURNS CAUTION Care should be used in removing any socketted IC component or damage to the component/socket may result. CPU ERROR (8088) Format of code: CONTROL :01:00 Date Time Detail code: NONE Repair Procedure Check the 8088 U6 (U125) for correct installation. Determine if the ready line of U6 (U125) is active;...
LEVEL 1 DIAGNOSTICS ERROR RETURNS Where, ww = Detail code = Expected data from register = Observed data from regiser Detail code: Failed read/write to mask register Repair Procedure 14 Check the bus connections to the 8259 Interrupt Controller IC. DETAIL CODE 10 Suspect 8259 (U25XU132*) data bus to processor...
LEVEL 1 DIAGNOSTICS ERROR RETURNS IC U30 (U120). Recommend check of the B data bus for proper operation. DETAIL CODE 2x, 3xf 5x Check the clock inputs to the 8253 U30 (U120) Suspect divide by 2 flip flop and the timer chip DMA CONTROLLER (8237) TEST Format of code: for Detail 1x...
LEVEL 1 DIAGNOSTICS ERROR RETURNS DETAIL CODE 70 DMA failed addressing test. Evaluate the and OBS DATA fields to determine if the address failed along an eight bit address path. If the lower address bus (bits 0 - 7 ) has been altered then suspect...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS failure. A failure detected by using this technique can isolate which line on the PIO is failing. Check CPU Controller. SERIAL PORT (8250) TEST FAILED LINE CONTROL REGISTER READ/WRITE TEST Format of code: CONTROL:06:ww Date Time EXP DATA: xx, OBS DATA: yy...
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LEVEL 1 DIAGNOSTICS ERROR RETURNS Where, ww = DETAIL code xx = Expected data fro® register yy = Observed data from register Detail code: No ready status from controller Bad status returned after invalid conmmand sent Incorrect STATUS 0 returned from controller after invalid command sent Repair Procedure 19 Suspect defective flexible disk drive controller...
LEVEL 1 DIAGNOSTICS ERROR RETURNS Refer to "Repair Procedure 08" for more information on troubleshooting Video (CRT) systems. FIXED DISK CONTROLLER ERROR CODES FIXED DISK CONTROLLER ERROR TEST (ON EXPANSION BOARD) Format of code: FIXED:01:ww Date Time HEAD TRACK SECTOR CYCLE xxxx X X X X...
LEVEL 1 DIAGNOSTICS ERROR RETURNS S o m e e rror con d i t i o n s c o r r e c t e d reformatting the fixed disk. If the fixed disk drive is reformatted all data previously stored on the drive is lost.
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LEVEL 1 DIAGNOSTICS ERROR RETURNS operation of the main processor board bus signals insert another controller card (CRT, memory expander) in the expansion slot occupied by the fixed disk controller card and perform diagnostics tests for the newly installed card. If the diagnostics tests pass then the problem resides on the fixed disk controller card or the fixed disk drive subassembly.
DETAIL CODE 11 Refer to DETAIL CODE OB. DETAIL CODE 20 The fixed disk controller card failed while the d i a g n o s t i c s w e r e t e s t i n g the drive unit.
Repair Procedure 23 and If detail codes 01 and 02 are returned, the Videotex controller board is defective. A new board must be installed. Repair Procedure Check for the installation of the Turnaround Test Plug (Part No. 017-0044311). If the error persists, a new Videotex controller board must be installed.
Chapter 6 Removal/Replacement This chapter describes how to remove and replace the major assemblies of the NCR Personal Computer PC 4i. The description includes all assemblies that are used the computer, therefore be sure that the correct procedure is used since not all features are in every system.
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RE M O V AL/RE PLA CE M E N T Remove the two retaining screws (B). Slide the cabinet top backwards and upwards. To re-assemble, the above procedure in the reverse order. CARD RACK ASSEMBLY To remove the card rack assembly, refer to Figure 6-2 and use the following procedure.
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REMOVAL/REPLACEMENT Turn the securing screw a quarter turn counter-clockwise. Pull out the card rack assembly. NOTE The cable connecting the disk drives to the card rack assembly is long enough to a llow c o m p l e t e w i t h d r a w a l a s s e m b l y fu rthe r...
REMO VA L/REPLACEMENT NOTE The ribbon cable is color coded on the lower edge, be sure that the connectors to the disk drives are reconnected the correct way. When adding option boards to a system the following limitations must be considered: A maximum of seven boards may be installed into the card rack assembly.
REMOVAL/REPLACEMENT Figure 6-3 Option Board Removal Main Processor Board To remove the main processor board, remove all option PCBs, and use the following procedure. This procedure applies to both versions, to the Alternate and Early- type MPB as well. Remove the 5 screws and lift off the metal cover (A) as shown in Figure 6-^.
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REMOVAL/REPLACEMENT Early-type MPB: Disconnect Flexible Disk Drive connector from P12 DisconnectSerial/Parallel connector from P13 * marked on MPB Figure 5-4 Main Board Cover Removal Remove the two screws fastening the MPB to the rack. Unscrew the power connector (A) on the top right of the MPB, see Figure 6-5.
REMO VAL/REP LACEMENT To replace the main processor board, use the above procedure in the reverse order. Figure 6-5 Board Removal DISK DRIVES To remove the disk drives, first remove the cabinet and card rack assembly, refer to Figure 6-6 and use the following procedure:...
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REMOVAL/REPLACEMENT If you have not already done so, disconnect the broad ribbon cable (A) from the disk drive (two cables on fixed disk drives). Figure 6-6 Disk Drive Removal Disconnect the power cable (B) from the disk drive. Remove the knurled screw (C). Remove the two screws (D) from the top of the disk drive.
REMO VAL/R EP LACEMENT NOTE: U nless disk drive s t r a p p i n g changed, flexible disk drives are not interchangeable. Always replace the drive into the original location. If a replacement disk drive is being installed then this must be strapped correctly, refer to the Chapter 8 "Strappings".
REMOVAL/REPLACEMENT Figure 6-7 ON/OFF Switch Removal BRIGHTNESS AND VOLUME CONTROLS To remove either the Brightness or Volume controls, remove the cabinet and card rack assembly, use the following procedure: Be sure that the ON/OFF switch is in the OFF p o s i t i o n , a n d t h a t p o w e r...
EEMOVAL/EEPLACEMENT To replace the control knob, use the above procedure in the reverse order. Ensure that the wires are soldered onto the correct terminals. Figure 6-8 CRT Control Removal MONOCHROME CRT/POWER SUPPLY ASSEMBLY This part of the computer may removed complete assembly (CRT and power supply), or the power supply may be removed separately.
REMOVAL/REPLACEMENT re-assemble complete assembly into computer, use the above procedure in the reverse order. Figure 6-9 Monochrome CRT/Power Supply Removal POWER SUPPLY The power supply may be removed from the CRT assembly either after the CRT assembly has been removed from the computer, or while it is still in the computer.
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REMOVAL/REPLACEMENT Figure 6-10 Monochrome Power Supply Removal Disconnect all connectors (A) from the left side of the power supply board. Remove the two screws (B) and disconnect the Ground wire (C). Slide the power supply board towards the back of the CRT assembly and lift out.
REMOVAL/REPLACEMENT MONOCHROME DEFLECTION BOARD WARNING Very high voltages are present when the unit is operating. Before removing the CRT High Tension lead, the CRT tube should be discharged by connecting a 1 megohm resistor between the high tension connector and ground for a minimum of ten seconds, see Figure 6-11.
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REMOVAL/REPLACEMENT Disconnect the high tension lead (A) from the back of the CRT tube. Disconnect all connectors (B) from the deflection board. Push the plastic clips (C) out of the frame, remove, and lift out the deflection board. Remove small PCB from rear of CRT. Figure 6-12 Monochrome Deflection Board Removal replace...
REMOVAL/REPLACEMENT To remove the CRT, remove the cabinet, discharge the CRT tube, use the following procedure: Remove the complete CRT/Power Supply assembly. Disconnect the connector (A) from the deflection board, see Figure 6— 13- Figure 6-13 Monochrome CRT Removal Disconnect the high tension lead (B) from the back of the CRT tube.
REMOVAL/REPLACEMENT COLOR CRT/POWER SUPPLY ASSEMBLY To remove this assembly, remove the cabinet, and use the following procedure: Disconnect the three connectors (A) from the left side of the power supply board (Figure 6-14) . Disconnect the CRT cable (A) from the back of the card rack assembly, see Figure 6-15) Figure 6-14 Color CRT/Power Supply Removal...
REMOVAL/REPLACEMENT To re-assemble complete assembly into the computer, use the above procedure in the reverse order. POWER SUPPLY To remove the power supply, it is first necessary to remove the complete CRT/Power Supply assembly. Then, C refer to Figure 6-16, and use the f o l l o w i n g procedure:...
REMOVAL/REPLACEMENT Figure 6-16 Color Power Supply Removal To replace the power supply, use the above procedure in the reverse order. COLOR DEFLECTION BOARD WARNING Very high voltages are present when the unit is operating. Before removing the CRT High Tension lead, the CRT tube should be discharged by connecting a 1 megohm resistor between the high...
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REMO VAL/REPLA CEMENT Figure 6-17 Color Deflection Board Removal Remove the screw (C) from the lower right corner of the deflection board. The deflection board is protected by a shielding grid which is attached by means of three screws. Remove the two screws (D) from the bracket that secures the deflection board to the frame.
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REMOVAL/EEPLACEMENT Figure 6-18 Color Deflection Board Removal COLOB CRT WARNING Very high voltages are present when the unit is operating. Before removing the CRT High Tension lead, the CRT tube should be d i s c h a r g e d by c o n n e c t i n g 1 m e g o h m resistor between the high tension connector...
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REMOVAL/REPLACEMENT Disconnect the high tension lead from the back of the CRT tube. Break the adhesive bond (A) from the end of the CRT tube and the small PCB, disconnect the small PCB from the end of the CRT tube. Disconnect the single wire B from the back of the small PCB.
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Chapter 7 Adjustments MONOCHROME CRT The "Utilities" part of the Level 1 Diagnostics Disk contains a " Monochrome Alignment" phase. The screens provided in this phase can be used to help in adjusting the monochrome and color CRT display. The positions of the adjustment controls are shown in Figure 7 -1.
ADJUSTMENTS WARNING Very high voltages are present when the unit is operating. Although these voltages carry low current, extreme care should be used when performing adjustments when the unit is operating. All adjustments should be made w i t h pl as ti c a d j u s t i n g tools.
ADJUSTMENTS DISPLAY ROLLS Turn trimmer (C) until display stops rolling, next turn trimmer in the opposite direction display just starts to roll in the opposite direction, now set the trimmer to the mid-point of these two positions. DISPLAY TOO SHORT/LONG Adjust height trimmer (D), "Character Field Size".
ADJUSTMENTS DISPLAY NOT LINEAR Adjust linearity trimmer (E). Adjust coil (F), see "Character Field Size". DISPLAY TILTED Loosen the locking screw (G) and rotate the yoke (H) assembly, tighten the locking screw, see Figure 7-1.
ADJUSTMENTS CHARACTER FIELD SIZE Figure 7-3 Character Field Size With all adjustments correctly set, a full screen display of 25 lines each with 80 characters, occupies an area of 222 ram (8.7 in.) by 167 m m (6.6 in.), centered on the CRT screen as shown in Figure 7-3. COLOR CRT NOTE Before carrying out these adjustments,...
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ADJUSTMENTS For any trimmer adjustments use only plastic tools. WARNING Very high voltages are present when the unit is operating. Before removing the CRT High T e n s i o n lead, tube should be discharged by connecting a 1 megohm resistor between high tension...
ADJUSTMENTS Figure 7—4 High-Voltage Discharge HORIZONTAL DEFLECTION OSCILLATOR ALIGNMENT To enter the Color Alignment Utility proceed as previously described, then select "3", "4" and <F4> to obtain an all white picture to begin your adjustments (refer to Figure 7—5). Turn H HOLD (VR502 in a clockwise direction until you see changes (overlapping) on the right edge of the white picture.
ADJUSTMENTS PICTURE WIDTH Having obtained the Color Alignment Utility select "1" to obtain an all white test grid. Then begin your adjustments (refer to Figure 7-5). Adjust H WIDTH (L552) until the width of the picture is 217mm +/-4mm (8.5in. +/-0.16in.). NOTE: This coil reaches extremely high operating temperatures.
ADJUSTMENTS VERTICAL DEFLECTION OSCILLATOR ALIGNMENT To enter the Color Alignment Utility proceed as previously described, then select "3”, "4" and <F4> to obtain an all white picture to begin your adjustments (refer to Figure 7-5). Turn the V HOLD (VR 401) counterclockwise until the picture starts to roll.
ADJUSTMENTS VIDEO CUTOFF ADJUSTMENT To enter the Color Alignment Utility proceed as previously described, then select "3”» "4" and <F4> to obtain an all white picture to begin your adjustments (refer to Figure 7-6). Figure 7-6 Video Adapter Board Adjustments Turn VR6B1(blue),VR6G1(green), VR6R1(red), and SCREEN fully counterclockwise.
ADJUSTMENTS Adjust the two remaining color potentiometers until all colors have the same intensity produce a white line. 10. Set the Service switch to the normal position (mid- position). 11. Turn external brightness control to maximum. 12. Adjust SCREEN clockwise until the background is j u s t v i s i b l e , t h e n...
ADJUSTMENTS Set meter to 1mA range and connect meter between Testpoints 1Z - 9Z. Turn "External Brightness" Contrast (VR202) control to maximum. Slowly turn Sub-Brightness (VR201) until the current is 400 microamperes. FOCUS Display a full screen (25 lines, 80 characters per line) of H's, and refer to Figure 7-10.
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ADJUSTMENTS To obtain a violet grid pattern, select n 3", "4" and <F4> in the Color Alignment Utility and refer to Figure 7-6. Loosen magnet lock ring. Adjust D12 so that the red and blue vertical lines are superimposed on each other (violet lines).
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ADJUSTMENTS To obtain a white grid pattern on screen select "3", "2" and <F4> in the Alignment Utility. Adjust e6 so that the vertical violet and green lines are superimposed on each other (white vertical lines). Adjust f9 and e5 together so that the horizontal violet and green lines are superimposed on each other (white horizontal lines).
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ADJUSTMENTS FOCÜS Bring brightness and contrast to maximum. Adjust VR 109» potentiometer for focus to optimal line focus. Pay attention to border contrast. DISPLAY GEOMETRY Use VR 303 for vertical, VR 301 for horizontal shift, VR 305 for height control, VR 306 for width control, VR 307 (o/w correction) for both display contours.
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ADJUSTMENTS focus at max. brightness and contrast. FBAS CHANNEL-R1. Load videotex test program and switch on FBAS channel via keyboard. Connect FBAS signal to socket. Check display geometry and display quality. If necessary, slightly adjust. VIDEOTEX MONITOR (BTX) 008-0072370 a d j u s t m e n t s f o r Figure 7-8 Adjustment Points 7-17...
ADJUSTMENTS ADJUSTMENTS FOR VIDEOTEX MONITOR (BTX) 008-0072196 GENERAL 1. Pre-adjust the chassis 2. Perform only the adjustments here described 3. Do not change all other adjustments. TOOL AND TEST PROGRAM Flexible disk with Service Diagnostic Test Program, HF adjustment tool. TEST PREPARATIONS Please don't readjust any potentiometer or coil not described in the present procedure.
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ADJUSTMENTS green line faintly brightens. Adjust VR 652 and VR 653> VR 6R2, VR 6B2 so that the lines becomes white. Cancel S651 and switch RGB signal on. Adjust VR 6R3 and VR 6B3 so that the raster becomes 6550 degrees K + 7 M.P.C.D white. CONTRAST Turn external Contrast and Brightness potentiometer in maximum position.
Chapter 8 Strapping Information This chapter provides strapping information for the various PCBs used in the NCR Personal Computer ^i. MAIN PROCESSOR BOARD Your NCR Personal Computer 4i may be provided either with an Early-type MPB or Alternate MPB also called "generic", because this board can also be installed...
- Parallel port Switch 5 - HIPO feature Switches 6, 7 and 8 - not used on the PC4i. Switch Settings To set either switch S W 1 or SWA, it is necessary to pull out the card rack assembly, see Figure 8-2.
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S T R A P P IN G IN F O R M A T IO N Figure 8-2 Locations of Switches Depending on how many option boards are installed, it may also be necessaey to temporarily remove some of these boards.
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STRAPPING INFORMATION The settings for the switches block SW1 are shown in Figure 8-4. Figure 8-4 SW1 Switch Positions 8 - 4...
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STRAPPING INFORMATION The settings for switch block SWA are shown in Figure Figure 8-5 SWA Switch Positions...
STRAPPING INFORMATION JUMPER SETTINGS JUMPERS FUNCTION JP-1 Power good jumper I.Open when no popwer good signal is available from power supply. 2. Closed when power supply has a power good signal JUMPER FUNCTION JP-2 Factory set, has to remain in closed position Factory set, has to remain in closed JP-3...
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STRAPPING INFORMATION EARLY-TYPE HAIR PROCESSOR BOARD If your system does not contain an Alternate Main Processor Board either an Early-type MPB (1} or Early-type MPB (2) may have been installed into the system. Both main processor boards have one switch block and several jumpers on board.
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STRAPPING INFORMATION SWITCH CONFIGURATIONS OF EARLY-TYPE MAINBOARDS Figure 8-7 Switch Positions (Early-Type MPB1)
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STRAPPING INFORMATION Figure 8-8 Switch Positions (Early-Type MPB2) Some systems are delivered with a different strapping on the MPB. On these systems the strap J/P 5 is replaced by three straps - J/P1, J/P2, and J/P3. Flexible Disk Drives Enabled - J/P 1 Closed Serial Port Enabled...
STRAPPING INFORMATION GRAPHIC CONTROLLER BOARD Set J1 open for color CRT and set J1 closed for monochrome CRT. For jumper location and language selection see figure below: Strapping for Graphic Controller Board 017-0044063: Figure 8-11 Locations of Jumpers 8-12...
STRAPPING INFORMATION Strappings for Graphic Controller Board 017-0043980 Figure 8-12 Locations of Jumpers IN-HOUSE DLC ADAPTER The Jumpers W1 and W2 are usrd to select Interrupt Request lines as shown below: Jumper Selection A - B A - B Interrupt Vector 11 IRQ3 B - C B - C...
STRAPPING INFORMATION VIDEOTEX ADAPTER BOARD Before installing these boards ensure that strapping is set correctly as shown in the following tables: Strappings for Videotex Adapter Board 017-0040364C 8-14...
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STRAPPING INFORMATION Strappings for Videotex Adapter Board 017-0044050 8-15...
STRAPPING INFORMATION Legend: 0 = Jumper = Switch closed 1 = No Jumper = Switch open Two jumpers must be set on the Jumper block SW1 see Figure below. Figure 8 - 1 9 Jumper Block FLEXIBLE DISK DRIVE JUMPERS The flexible disk drives of the system are selected by connecting a jumper between certain contacts of the header jumper.
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STRAPPING INFORMATION F i g u r e 8— 20 J u m p e r He a d er Configurations for Flexible Disk Drives 8-21...
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A P P E N D IX A LAYOUT AND SCHEMATICS CONTENTS Early-type Main Processor Board .... Alternate Main Processor Board ....A-16 Wiring Diagram ......... A-31 Graphics Controller Board ..... A-34 Alpha Controller Board ......A-40 Flexible Disk Drive ......A-45 Flexible Disk Drive 1.2 MB .....
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E a r l y - t y p e H a i n P r o c e s s o r B o a r d 4 - 2...
LAYOUTS AND SCHEMATICS E x t e r n a l H o n o c h r o a e M o n i t o r C o n t r o l l e r E x t e r n a l M o n o c h r o m e M o n i t o r C o n t r o l l e r (1 of 4) A-60...
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LAYOUTS AUD SCHEMATICS E x t e r n a l M o n o c h r o m e M o n i t o r C o n t r o l l e r £2 of 4] A -6 1...
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LAYOUTS AND SCHEMATICS E x t e r n a l M o n o c h r o m e M o n i t o r C o n t r o l l e r [3 of 4] A-62...
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LAYOUTS AND SCHEMATICS E x t e r n a l M o n o c h r o m e M o n i t o r C o n t r o l l e r (4 of 4) A-63...
LAYOUTS AND SCHEMATICS E x t e r n a l C o l o r M o n i t o r C o n t r o l l e r E x t e r n a l C o l o r M o n i t o r C o n t r o l l e r [1 of 6)
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LAYOUTS AND SCHEMATICS E x t e r n a l C o l o r M o n i t o r C o n t r o l l e r (2 of 6] A-65...
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LAYOUTS AND S C H M A T I C S C o l o r M o n i t o r C o n t r o l l e r E x t e r n a l [3 of 6] A-66...
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LAYOUTS AND SCHEMATICS [4 of 6] E x t e r n a l C o l o r M o n i t o r C o n t r o l l e r A-67...
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LAYOUTS AND SCHEMATICS E x t e r n a l C o l o r M o n i t o r C o n t r o L L e r [5 of 6) A -6 8...
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LAYOUTS AND SCHEMATICS E x t e r n a l C o l o r M o n i t o r C o n t r o l l e r (6 of 6) A-69...
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LAYOUTS A W SCHEMATICS M e a o r y E x p a n s i o n B o a r d A -7 0...