Problems With The Gui Upgrade - Cisco Nexus 1000V Troubleshooting Manual

Problems with the GUI Upgrade

Problems with the GUI Upgrade
The following are symptoms, possible causes, and solutions for problems with software upgrade using
the GUI upgrade application.
If you are upgrading directly from SV1(4) to SV1(4a), the GUI is not used and this section does not
Note
apply. This section is applicable only if you use the GUI for an intermediate upgrade from a SV1(3x)
release to SV1(4), prior to upgrading to SV1(4a).
Table 5-3 Problems with the GUI Upgrade
Symptom
The upgrade GUI stops and
times out after 10 minutes
and displays the following
message:
Error: Could not contact
the upgraded VSM at
n.n.n.n. Please check the
connection.
The upgrade GUI stops and
times out after 10 minutes
and displays the following
message:
Error: Could not contact
the upgraded VSM at
10.104.244.150. Please
check the connection.
After timing out, one VSM
comes up in switch(boot)
mode.
Cisco Nexus 1000V Troubleshooting Guide, Release 5.2(1)SV3(1.1)
5-6
Possible Causes
During the upgrade, you
configured an unreachable IP
address for the mgmt0
interface.
In this case, one VSM in the
redundant pair has new
software installed and is
unreachable. The other VSM
has the original pre-upgrade
software version installed and
is reachable.
You have selected
incompatible or incorrect
VSM software images for the
upgrade.
The software images you
selected from the GUI
selection list included a
system image for one
software version and a
kickstart image for another
software version. These
images must be for the same
software version.
For an example of how
software images are selected
during the upgrade, see
Example 5-1.
Solution
Use one of the following sets of procedures to return
1.
your VSM pair to the previous software version:
– "Recovering a Secondary VSM with Active
Primary" section on page 5-7
"Recovering a Primary VSM with Active
–
Secondary" section on page 5-12
Restart the software upgrade using the instructions in
2.
the Cisco Nexus 1000V Installation and Upgrade Guide.
To continue the upgrade, first recover the VSM using
1.
one of the following:
"Recovering a Secondary VSM with Active
–
Primary" section on page 5-7
"Recovering a Primary VSM with Active
–
Secondary" section on page 5-12
Restart the software upgrade using the instructions in
2.
the Cisco Nexus 1000V Installation and Upgrade Guide.
Chapter 5 Upgrades
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