Motorola DCS StarTac Service Manual

Motorola DCS StarTac Service Manual

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DCS StarTac
Cellular Subsciber Group
The Worlds Leading Cellular
Telephone Manufacturer
Service Manual
68P09304A85

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Summary of Contents for Motorola DCS StarTac

  • Page 1 DCS StarTac Cellular Subsciber Group The Worlds Leading Cellular Telephone Manufacturer Service Manual 68P09304A85...
  • Page 2 DCS1800 StarTAC PERSONAL CELLULAR TELEPHONE Module Level Repair Manual 68P09304A85-O...
  • Page 3 Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this instruction manual may not be copied or reproduced in any manner without the express written permission of Motorola.
  • Page 4: Table Of Contents

    MANUAL-TEST MODE INTRODUCTION TEST SIM INSERTION/REMOVAL ACCESSING THE MANUAL-TEST MODE VERIFICATION INTRODUCTION EQUIPMENT CONFIGURATION TESTING PROCEDURE Customer Services Publishing AGen1 Easter Inch, Bathgate, West Lothian, © Motorola Ltd. 1997 EH48 2EH, United Kingdom 19/07/97 All Rights Reserved Printed in U.K.
  • Page 5 DCS 1800 StarTAC CELLULAR TELEPHONE SECTION 5 - TROUBLESHOOTING TROUBLESHOOTING INTRODUCTION TROUBLESHOOTING AND REPAIR TESTING AFTER REPAIR PIN OUT CONNECTIONS TROUBLESHOOTING AND REPAIR CHART 19/21 SECTION 6 - PERSONALITY TRANSFER PERSONALITY TRANSFER INTRODUCTION NORMAL TRANSFER MASTER TRANSFER MASTER SIM CARD CREATION SECTION 7 - DISASSEMBLY DISASSEMBLY INSTRUCTIONS INTRODUCTION...
  • Page 6 CONTENTS SECTION 8 - ACCESSORIES (cont) PAGE NUMBER NI-MH BATTERY PACKS LITHIUM ION BATTERY PACKS AUXILIARY BATTERY PACK RAPID E.P BATTERY CHARGER RAPID BATTERY CHARGER TRANSFORMER CIGARETTE LIGHTER ADAPTOR/CHARGER CAR KITS INTRODUCTION INSTALLATION INTRODUCTION CAR KIT CONNECTION DIAGRAM INSTALLATION PLANNING COMPONENT LOCATION ELECTRICAL SYSTEM POLARITY USING FUSE LOOPS...
  • Page 7 SYN5378 Belt holster User manual in local language Note: In addition to the above, VIP versions are available for the Motorola/E-Plus and the Motorola kits. Both feature the addition of a Desktop Charger (SPN4325) and an auxiliary Battery (SNN4598). 68P09304A85-0...
  • Page 8: Foreword

    REPLACEMENT PARTS ORDERING ORDERING INFORMATION Only centres authorized by Motorola to carry out repairs will be able to purchase spare parts. Orders for spare parts from HUB’s, Motorola National Support Centres and Hi-Tech Centres, should be placed with the appropriate Motorola Parts Distribution Centre.
  • Page 9: General Safety Information

    CONTENTS GENERAL SAFETY INFORMATION PORTABLE OPERATION: DO NOT hold the radio so that the aerial is very close to, or touching, exposed parts of the body, especially the face or eyes whilst transmitting. The radio will perform best if it is held in the same manner as you would hold a ‘land’...
  • Page 10: Section 2 - Description

    Customer Services Publishing BDesc2 Easter Inch, Bathgate, West Lothian 68P09304A85 © Motorola Ltd. 1997 19/07/97 EH48 2EH, United Kingdom All Rights Reserved Printed in U.K.
  • Page 11 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE Refer to Figure 1. In the figure, the area bounded by bold By incorporating Time Division Multiple Access (TDMA) lines represents the total coverage area of a hypothetical several calls can share the same carrier. The carrier is divided system.
  • Page 12 DESCRIPTION The radiotelephone’s identity information is held by its local SERVICE AREA D.C.S. system in its Home Location Register (HLR) and Visitor Location Register (VLR). The VLR contains identity The area within which calls can be placed and received is information on all local active radiotelephones.
  • Page 13: Telephone Description

    Standard NiMH Battery pack GENERAL Standard Slim LiIon Battery pack The DCS StarTac personal cellular telephone (shown on next page, in Figure 3) is a microprocessor controlled, full duplex, Standard XT LiIon Battery pack synthesized FM radiotelephone using digital modulation...
  • Page 14 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE EARPIECE ANTENNA KEYPAD MICROPHONE Figure 3. DCS StarTAC Personal Cellular Telephone. 68P09304A85 BDesc2 19/07/97...
  • Page 15: Feature List

    Pre-origination Dialling An ‘X’ indicates that the feature is present in the StarTAC Personal Phone Customer Services Publishing BDesc2 Easter Inch, Bathgate, West Lothian 68P09304A85 © Motorola Ltd. 1997 19/07/97 EH48 2EH, United Kingdom All Rights Reserved Printed in U.K.
  • Page 16 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE FEATURE LIST PRESENT FEATURE LIST PRESENT COST CONTROL FEATURES (cont.) Change Preferred List Rearrange Order of Preferred List Display Call Timers and/or Charge Meters: Full Size SIM card Last Call Display Own Phone Number Total Home MESSAGING AND DATA...
  • Page 17: Transceiver Labelling

    Because the MSN is unique to the whole phone, it REV S/H is often used for logging and tracking purposes by Motorola National Service Centres on EPPRS. The MSN is divided This configuration consists of two blocks of two digits, and into the sections shown in Figure1.
  • Page 18 DCS 1800 StarTAC CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85 CLbl3 19/07/97...
  • Page 19: Sim Cards

    To remove the SIM card from the unit, The Motorola DCS StarTAC personal cellular telephones push the sliding SIM card release button downwards. The...
  • Page 20 DCS 1800 StarTAC CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85 CLbl3 19/07/97...
  • Page 21: Manual-Test Mode

    INTRODUCTION push the sliding SIM card release button downwards. The card will then be pushed out far enough to allow complete The Motorola DCS 1800 StarTAC personal cellular removal. telephones are equipped with a manual-test mode capability. The User Guide contains full information about inserting This capability allows service personnel to take control of and removing the SIM card.
  • Page 22 DCS 1800 StarTAC CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85 DTest4 19/07/97...
  • Page 23: Verification

    • Test SIM card (8102316T01). Figure 1 should now be in place. • Charged battery pack. Customer Services Publishing DTest4 Easter Inch, Bathgate, West Lothian 68P09304A85 © Motorola Ltd. 1997 19/07/97 EH48 2EH, United Kingdom All Rights Reserved Printed in U.K.
  • Page 24: Testing Procedure

    DCS 1800 StarTAC CELLULAR TELEPHONE TESTING PROCEDURE All information required to perform the desired tests and measurements should be obtained from the communication analyser’s user manual. Ensure that the unit being tested is capable of both initiating a call to the analyser, and receiving a call from the analyser. Confirm that the displayed Temporary Mobile Subscriber Identity (TMSI), International Mobile Equipment Identity (IMEI), and dialled number are correct.
  • Page 25: Section 5 - Troubleshooting

    PCB/front housing connector. If no fault found and symptoms persist replace Logic/RF board (Table 1, symptom 1c). Customer Services Publishing ETrbl5 Easter Inch, Bathgate, West Lothian 68P09304A85 © Motorola Ltd. 1997All 19/07/97 EH48 2EH, United Kingdom Rights Reserved Printed in U.K.
  • Page 26: Pin Out Connections

    DCS 1800 StarTAC CELLULAR TELEPHONE StarTAC Data Thermistor Data Thermistor Figure 1: Main Battery Contacts Figure 2: Auxiliary Battery Contacts The J3 Butt Plug connector has pin outs as listed below. Note that the pin numbering is from right to left as viewed from the front of the phone;...
  • Page 27: Troubleshooting And Repair Chart

    TROUBLESHOOTING Repair Chart Table 1. DCS 1800 StarTAC Cellular Telephone Troubleshooting and Repair Chart (Assembly Replacement Level). SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Personal telephone will not turn on a) Battery pack either discharged Measure battery voltage across a 50 ohm (>1 Watt) load. If the battery or stay on.
  • Page 28 DCS 1800 StarTAC CELLULAR TELEPHONE Table 1. DCS 1800 StarTAC Cellular Telephone Troubleshooting and Repair Chart (Assembly Replacement Level). SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 4. Incoming call alert transducer audio a) Connections to/from Keypad/ Gain access to Keypad/Display board as described in the DISASSEMBLY distorted or volume is too low.
  • Page 29: Troubleshooting And Repair Chart

    TROUBLESHOOTING Table 1. DCS 1800 StarTAC Cellular Telephone Troubleshooting and Repair Chart (Assembly Replacement Level). SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 7. Personal telephone will not a) SIM card defective Initially check that the contacts on the card are not dirty; clean if necessary, recognize/accept SIM card and check if fault has been eliminated.
  • Page 30 DCS 1800 StarTAC CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85 ETrbl5 19/07/97...
  • Page 31: Section 6 - Personality Transfer

    Enter 021# via the unit’s keypad. This command will cause the first block of information to be uploaded into the Transfer card. Customer Services Publishing FPers6 Easter Inch, Bathgate, West Lothian 68P09304A85-O © Motorola Ltd. 1997 19/07/97 EH48 2EH, United Kingdom All Rights Reserved Printed in U.K.
  • Page 32: Master Transfer

    Transfer. As mentioned earlier, there may be different can be locked by entering 06# via the unit’s keypad, with the variations (OEM looks for example) of the Motorola DCS card inserted. Unlock the card by entering 07#. starTAC cellular telephone, each model requiring the main board to be configured differently for correct operation.
  • Page 33: Section 7 - Disassembly

    — Ground Cord 66-80334B36 — Wrist Band 42-80385A59 • Plastic Bladed Tool (SLN7223A Customer Services Publishing GDis7 Easter Inch, Bathgate, West Lothian 68P09304A85 © Motorola Ltd. 1997 19/07/97 EH 48 2 EH, United Kingdom All Rights Reserved Printed in U.K.
  • Page 34: Step By Step Disassembly

    DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE Carefully unscrew both Torx Screws with a size 6 driver. Push Rear housing from the bottom upwards towards the antenna; when the housing slides free, allow the antenna to remain in the rear housing 68P09304A85 GDis7 19/07/97...
  • Page 35 DISASSEMBLY The two housings simply come apart and the antenna can remain in the back housing or you can carefully extract it from the retaining clips. Unclip the flexistrip retaining bar with either a plastic tool or a fine scredriver. 68P09304A85 GDis7 19/07/97...
  • Page 36 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE Withdraw the Flexistrip cable from the main PCB. Pry the circuit board assembly out with the Plastic tool or small screwdriver until it comes away completely. 68P09304A85 GDis7 19/07/97...
  • Page 37 DISASSEMBLY The Display / Keypad board just pulls away from the Main board assembly. Unclip the antenna guide from two gold retaining clips and gently ease towards you, making sure that the tube is still attatched to the foil. 68P09304A85 GDis7 19/07/97...
  • Page 38 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE Pull the foil strip towards you and force it all the way over untill you can see the black adhesive strip which covers the reverse side of the board. Turn the circuit board over and pull the black ahesive strip off completely, leaving the foil strip attatched.
  • Page 39 DISASSEMBLY You now have access to both sides of the circuit board; this is the Audio/Digital side. This side is mostly RF. 68P09304A85 GDis7 19/07/97...
  • Page 40 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE Take up the Flip and remove the Keypad Membrane. Prize off the adhesive backed cover plate with the small screwdriver or plastic tool. 68P09304A85 GDis7 19/07/97...
  • Page 41 DISASSEMBLY With a small screwdriver or a pair of tweezers, ease the tab of the central Flexistrip guard out and over the clam shell . With a small screwdriver , locate the recess on the right hand side of the clam shell and slide the locking pin to the left. 68P09304A85 GDis7 19/07/97...
  • Page 42 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE Then ease the complete clam shell off of the display/ keypad housing. Remove the flip cover by pushing the retaining pins and lifting the cover. 68P09304A85 GDis7 19/07/97...
  • Page 43 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE Lifting the cover away gives access to the speaker, batery and vibrator. 68P09304A85 GDis7 19/07/97...
  • Page 44: Exploded Diagram And Part Numbers

    DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE 68P09304A85 GDis7 19/07/97...
  • Page 45 FRONT HOUSING 17 KEY 0109284S01 REAR HOUSING 0109322D03 ASSY LENS “Motorola” 0109485D01 ASSY HSNG MAIN FLIP BLK (Blank Escutcheon) 3309284K01 “Motorola” metal escutcheon (outside of flip) 5409184R55 “StarTAC” vinyl escutcheon 5409184R79 “EPlus” vinyl escutcheon 5409184R81 “Bouyges” vinyl escutcheon 68P09304A85 GDis7...
  • Page 46 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85 GDis7 19/07/97...
  • Page 47: Rechargeable Battery Packs

    (SNN4669). 2. RECHARGING (iv) The Extra Capacity LiIon E•P Battery The DCS StarTAC has a built in rapid charger. The internal (SNN4668). charger can be powered by either the Travel Charger or the Cigarette Lighter Adaptor. Both these accessories can power The Slim LiIon E•P Battery (SNN4867)
  • Page 48: Expert Performance Batteries And Chargers

    DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE (“EXPERT PERFORMANCE”) 2. BUILT IN E•P BATTERY FAST BATTERIES AND CHARGERS CHARGER • All DCS StarTACs contain a built in E P battery charger • P batteries are marked with the new E•P logo and contain which can charge any battery attached to the phone.
  • Page 49: Ni-Mh Battery Packs

    42 mm (L) x 51 mm(W) x 13 mm(D) and the contact configuration of the battery pack is shown in figure 1. Customer Services Publishing HAcc8 Easter Inch, Bathgate, West Lothian 68P09304A85 © Motorola Ltd. 1997 19/07/97 EH48 2EH, United Kingdom All Rights Reserved Printed in U.K.
  • Page 50 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85 HAcc8 19/07/97...
  • Page 51: Lithium Ion Battery Packs

    8 mm(D), and the Standard Extra Capacity LiIon has a capacity of 950mA-hours with dimensions 42 mm (L) Customer Services Publishing HAcc8 Easter Inch, Bathgate, West Lothian 68P09304A85 © Motorola Ltd. 1997 19/07/97 EH48 2EH, United Kingdom All Rights Reserved Printed in U.K.
  • Page 52 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85 HAcc8 19/07/97...
  • Page 53: Auxiliary Battery Pack

    92 mm (L) x 46 mm(W) x 12 mm(D) (not manual, for battery pack removal and replacement Customer Services Publishing HAcc8 Easter Inch, Bathgate, West Lothian 68P09304A85 © Motorola Ltd. 1997 19/07/97 EH48 2EH, United Kingdom All Rights Reserved Printed in U.K.
  • Page 54 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85 HAcc8 19/07/97...
  • Page 55: Rapid E.p Battery Charger

    StarTAC and its internal charger to allow charging of any 1. DESCRIPTION attached primary and/or auxiliary batteries. The rear pocket The DCS StarTAC Desktop Charger is a dual pocket, can charge any stand alone StarTAC batteries. intelligent charger capable of charging batteries of different technologies and capacities automatically.
  • Page 56: Led Indicators

    DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE If the phone is charging or transmitting, the desktop charger to the phone; and the back LED indicates the charge status will take lower priority usage of the power supply. While the of any battery located in the rear pocket. phone is charging an attached battery, the phone controls the Battery_Feedback line, which is routed from the phone to The charge status is indicated by the following LED states:-...
  • Page 57: Rapid Battery Charger Transformer

    It provides DC power to operate an attached phone’s attached battery during charging, within a certain DCS StarTAC as well as providing power to the phone’s range. Various mains plug styles can be attached to the main internal charger circuit. If no battery (or a dead battery) is transformer unit for different market requirements.
  • Page 58 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE 1. MODEL COMPLEMENT The main transformer unit has been designed to operate from indicate the approximate state of charge; three bars a wide range of supply voltages (see specs below) and is indicating a charge capacity of 90% or more. When attached common to all countries.
  • Page 59: Cigarette Lighter Adaptor/Charger

    E•P CIGARETTE LIGHTER ADAPTOR/CHARGER 1. DESCRIPTION The cigarette lighter adaptor/charger allows a DCS StarTAC The adaptor can power the phone for call operation even if to operate using a vehicle’s electrical system. It simply plugs the phone’s battery is fully discharged. It also supplies DC...
  • Page 60 DCS 1800 StarTAC PERSONAL CELLULAR TELEPHONE An LED is located on the main body of the adaptor to indicate state of charge; three bars indicating a charge capacity of that it is correctly inserted into the cigarette lighter socket 90% or more. When attached to a charger, the display shows and that DC is applied.
  • Page 61: Car Kits

    As this kit has been specifically designed for use with the StarTAC, it is not backward compatible with any other INTRODUCTION DCS product. The DCS StarTAC uses a dedicated car kit that has been Car Kit S5338 designed for use with the StarTAC range of personals. The...
  • Page 62: Installation Introduction

    OK. To receive a call in hands free, simply press the OK button The Motorola StarTAC Car Kit provides the user with of the handset. Switching between hands free and private the capability of using their personal phone with full hands- conversation mode is accomplished by lifting the handset free operation whilst in a vehicle.
  • Page 63: Car Kit Connection Diagram

    CAR KITS FUSE KIT (SKN4468) DHFA ADAPTER BOX (SLN3498) (MOUNTING HARDWARE NOT SHOWN) EXTERNAL SPEAKER (SSN4018) DIRECTIONAL MICROPHONE (SMN4080) TO OPTIONAL ETACS BOOSTER (NOT INCLUDED) StarTAC UNIVERSAL StarTAC CRADLE (SYN4975) GSM SMART HANDSET (CCLN4527A) SMART HANDSET CRADLE (SYN4177) POWER CABLE (SKN4834) RF COAX ANTENNA (NOT SUPPLIED Figure 2.
  • Page 64: Installation Planning

    DCS 1800 starTAC CELLULAR TELEPHONE IGNITION SENSE OPERATION Portable Status Ignition Status Action Result Portable Off Ignition On Depress PWR button Portable turns on Portable Off Ignition On Turn off ignition Portable remains off Portable Off Ignition Off Depress PWR button Portable turns on Portable Off Ignition Off...
  • Page 65: Cable Routing

    CAR KITS 2.6 CABLE ROUTING 3. INSTALLATION If the vehicle is provided with wire troughs in the door sills, use them to provide maximum protection for the cables and Refer to page 55,Figure 2. (connections diagram) when to simplify cable installation routing. In vehicles without working through the following installation sections.
  • Page 66: Startac Cradle

    DCS 1800 starTAC CELLULAR TELEPHONE StarTAC CRADLE INSTALLATION Ensure that any wires routed through holes in the vehicles body are protected by a suitable The adjustable angle mounting bracket included with this grommet. kit provides a convenient means for mounting the cradle. In a typical application the hang up cup mounts directly to the Step 3.
  • Page 67: Entertainment Mute/Aux Alert

    CAR KITS holes and mount at the desired location, using the IMPORTANT two self tapping screws provided. Step 2. Connect to the mating connector on the DHFA Special attention should be given to locating a adapter box. good vehicle ground. Optimum radio performance can only be achieved with a ground...
  • Page 68: Performance Checks

    DCS 1800 starTAC CELLULAR TELEPHONE 24mm 15mm d470DBR FERRULE CONNECTOR BODY COLLAR Figure 6. Coaxial Cable Stripping Detail. chosen antenna location, and follow the installation instructions given with the specific antenna. Step 9. Confirm that the coaxial cable can be easily connected to the car kit.
  • Page 69: Checking Anti Skid Braking Systems

    CAR KITS VSWR=1+R 1- R where R=(Pr/Pf) Check 5. With your foot exerting slight pressure on the brake pedal, enough to turn on the brake lights, If the VSWR is greater than 2, check the antenna, cable and have the phone called. connector.
  • Page 70 DCS 1800 starTAC CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85-O JMCK10 19/07/97...
  • Page 71 (Hand Written Report is Acceptable. Quote: Section, page No., Diag. No.) Fax to : +44 (0) 131 479 1114 Customer Services Publishing Easter Inch, Bathgate, West Lothian, Kfedbkfrm EH48 2 EH, United Kingdom © Motorola Ltd. 1997 68P09304A85-O All Rights Reserved Printed in U.K. 19/07/97...
  • Page 72 DCS 1800 starTAC CELLULAR TELEPHONE PAGE INTENTIONALLY BLANK 68P09304A85-O Kfedbkfrm 19/07/97...
  • Page 73 Accessories For Startac Range Compatibily Matrix StarTAC / SlimLite Part Numbers to order Slimlite GSM StarTAC StarTAC ETACS GSM 900 & 1800 Main Batteries Li.lon 500 Lilon Slim Main Battery 64700 (SNN4937) Black 900 Lilon Extra Capacity Main Battery 64701 (SNN4936) NiMh 500 NiMh Standard Main Battery 64725 (SNN4938) Main Batteries...
  • Page 74 DCS StarTAC AUDIO LOGIC BLOCK DIAGRAM LOGIC BOARD SIGNALS Measured in standby mode to U501, 42 From the CPU (U701). When high, Rx path enabled and low muted. 2.8mVpp 1. Enables the Rf switch (U400) for receive mode. RX_EN 10ms / cm 2.
  • Page 75 DCS StarTAC RF BLOCK DIAGRAM RF BOARD SIGNALS Tx SIGNALS - 11062#, 1215#, 310# R275V Low CH.= 1.50 Vdc DM_CS Mid. CH.= 1.74 Vdc 1747,8 MHz Frequency 217Hz - 1ms/cm High CH.= 1.87 Vdc Signal from PAC to Speech Coder.
  • Page 76 REVISIONS GSM SERVICE SUPPORT GROUP 30.09.99 LEVEL 3 SCHEMATICS Rev. 1.0 DCS StarTAC Michael Hansen, Ray Collins, Ralf Lorenzen Page 1of 2...
  • Page 77 REVISIONS GSM SERVICE SUPPORT GROUP 30.09.99 LEVEL 3 SCHEMATICS Rev. 1.0 DCS StarTAC Michael Hansen, Ray Collins, Ralf Lorenzen Page 1of 2...
  • Page 78 Europe Middle East & Africa Customer Services 10.08.98 The MAIN battery always has the first priority LEVEL 3 COLOUR DIAGRAMS Rev. 1.2 GSM / DCS StarTac Battery Select Circuit in charging Colin Jack, Michael Hansen, Billy Jenkins , Ralf Lorenzen Page 1 of 1...

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