Troubleshooting - D-Link DAP-1665 Quick Installation Manual

TrOuBlESHOOTING

setuP AnD ConFiGurAtion ProBleMs
1. WHY CAN'T I ACCESS THE WEB-BASED CONFIGurATION uTIlITY?
- Check the physical connection between your computer and the access point. The LAN LED
on the access point should be illuminated, indicating that a connection is present. You should
also ensure that your computer's Ethernet port is enabled and functioning correctly.
- If you are using Wi-Fi to connect to the access point, ensure that you are connected to the
correct wireless network, and that there are no connectivity problems. If you are still unable to
access the configuration utility, try connecting to the access point using the included Ethernet
cable.
2. HOW DO I rESET MY DAP-1665 AP TO FACTOrY DEFAulT SETTINGS?
- Ensure the access point is powered on.
- Press and hold the reset button on the rear of the device for 10 seconds.
Note: Resetting the AP to the factory default will erase the current configuration settings. You
should repeat the setup process described in the installation guide above to reconfigure your
access point.
3. HOW DO I ADD A NEW WIrElESS ClIENT Or PC IF I HAVE FOrGOTTEN MY
WIrElESS NETWOrK NAME (SSID) Or WIrElESS ENCrYPTION KEY?
- If you have not changed your Wi-Fi settings from the factory defaults, you can use the
information listed on the provided Wi-Fi Configuration Card to connect to the access point.
- If you have changed your Wi-Fi settings, you should access the web-based configuration utility
as described on the previous page, and complete the setup wizard again to renew your wireless
settings.
- Make sure you write down these settings so that you can enter them into each wirelessly
connected device.
teCHniCAl suPPort
United Kingdom (Mon-Fri) , Website: http://www.dlink.com
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri), Website: http://www.dlink.com
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
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DAP-1665