Canon iB4100 series Online Manual page 637

If you still cannot print, restart your computer and retry the printing.
• "Printer driver could not be found"
Uninstall the printer driver following the procedure described in
and reinstall them from the Setup CD-ROM or the Canon website.
• "Could not print Application name - File name"
Try printing again once the current job is complete.
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is
Displayed (Windows)
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for
permission to send the printer and application usage information every month for about ten years.
Read the information on the screen and follow the instructions below.
• If you agree to participate in survey program:
Click Agree and follow the on-screen instructions. The printer usage information is sent via the
Internet. Once you have completed the procedure, the information is subsequently sent automatically
and the confirmation screen does not reappear.
Note
• When the information is being sent, a warning such as an Internet security message may appear.
Make sure the program name is "IJPLMUI.exe" and allow it.
• If you clear Send automatically from the next time check box, the information will not be sent
automatically from next time and a confirmation screen will appear at the time of the next survey.
To send the information automatically, see
Deleting the Unnecessary Printer Driver
Changing confirmation screen
637
setting:.