Troubleshooting; Checkpoints - Samsung MS14K6000 series User Manual

Troubleshooting

If you encounter a problem with your oven, first check the tables starting below and try the
suggestions. If a problem persists, or if an information code keeps appearing on the display,
contact a local Samsung service center.

Checkpoints

If you encounter a problem with the oven, first check the tables below and try the
suggestions.
Problem
General
The buttons cannot be
pressed properly.
The time is not
displayed.
The oven does not
work.
The oven stops while
in operation.
54 English
MS14K6000AS_AA_DE68-04345Q-00_EN.indd 54
Cause
Foreign matter may be caught
between the buttons.
For touch models: Moisture is on
the exterior.
Child lock is activated.
Power is not supplied.
The Eco (power-saving) function
is set.
Power is not supplied.
The door is open.
The door open safety
mechanisms are covered in
foreign matter.
The user has opened the door to
turn food over.
Action
Remove the foreign matter and
try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
Turn off the Eco function.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
Close the door and try again.
Remove the foreign matter and
try again.
After turning over the food,
press the Start button again to
start operation.
6/1/2016 3:53:05 PM