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TROUBLESHOOTING
11
Error
Problem
Beep
Cause or causes
Yes
• No dialling tone when
The base station is not properly
pressing the talk key.
connected to electricity or to the
telephone sockets.
-
Batteries are low (the insert battery
icon symbol is displayed).
•
icon not displayed or
The handset is out of range.
blinking.
-
• When the handset is
The handset is not placed correctly
placed on the charging
on the base station charging unit.
unit, no beep is heard.
-
Charging contacts are dirty.
• Battery icon remains empty
-
Handset batteries are defective.
although the handset has
charged for 24 hours.
-
• No symbol on the display.
Batteries are low.
-
• Answering machine icon
The memory of the answering
is blinking on the display.
machine is full.
• The answering machine
Yes
The memory of the answering
has not recorded your
machine is full.
outgoing message.
-
• The answering machine
The memory of the answering
has stopped.
machine is full.
Yes
• A phonebook entry has
The phonebook you wish to use is
not been memorised.
full.
• Bad audio quality (cracks,
-
Base station plugged too near from
mute, echo, vibration,
other electrical appliance.
etc.).
-
Base station installed in a room
with thick walls.
-
You are using the handset too far
from the base station.
-
• The CLI does not work.
The handset is out of range.
Philips has designed this product to work on PSTN line and cannot guarantee the complete application on ISDN
network.
The KALA 200 VOX is compliant with operator's analogue interface.
The KALA 200 VOX can only be connected to the British telephone network.
The geographical area in which the equipment may be used is shown on the label on the bottom of the base station.
Product may only be used in this zone.
YOUR PHILIPS WARRANTY
12
Dear customer,
Thank you for purchasing this Philips product which has been
designed and manufactured to the highest quality standards.
If, unfortunately, something should go wrong with this prod-
uct Philips guarantees free of charge labour and replacement
parts irrespective of the country where it is repaired during
a period of 12 months from date of purchase (6 months for
replacement/rechargeable batteries). This international
Philips guarantee complements the existing national guaran-
tee obligations to you of dealers and Philips in the country of
purchase and does not affect your statutory rights a cus-
tomer.
The Philips guarantee applies provided the product is han-
dled properly for its intended use, in accordance with its
operating instructions and upon presentation of the original
invoice or cash receipt, indicating the date of purchase,
dealer's name and model and production number of the
product.
The Philips guarantee may not apply if:
• The documents have been altered in any way or made
illegible;
• The model or production number on the product has been
altered, deleted, removed or made illegible;
• Repairs or product modifications and alterations have
been executed by unauthorised service organisations or per-
son;
• Damage is caused by accidents including but not limited
to lightning, water or fire, misuse or neglect.
Please note that the product is not defective under this guar-
antee in the case where modifications become necessary in
order for the product to comply with local or national tech-
nical standards which apply in countries for which the prod-
uct was not originally designed and/or manufactured.
Therefore always check whether a product can be used in a
specific country.
In case your Philips product is not working correctly or is
defective, please return your phone to the place of purchase
or 6the Philips National Service Centre. In the event you
require service whilst in another country a dealer address
can be given to you by the Philips Consumer Help Desk in
that country.
In order to avoid unnecessary inconvenience, we advise you
to read the operating instructions carefully before contacting
your dealer.
• Methods of Transport within the UK:
Please be aware whichever method of transport is chosen it
is the consumers' responsibility to package the faulty unit for
return to a level which prohibits accidental damage. Philips
is not responsible for damage/loss caused during carriage
to the Service Centre.
Freepost: Please write the following address onto your pack-
age. This method of transport will take 2-3 working days to
reach the Service Centre.
Solution
Check the connections and ensure you
have used the telephone cable provided
in the box.
Charge batteries (see Installing telephone
and base station Page 2).
Register the handset to the base station
(see page 10).
Move closer to the base station.
Take the handset off the base station and
put it back again.
Clean them with a clean and dry cloth.
Please contact your PHILIPS dealer in order
to purchase new rechargeable batteries
(see Inserting/Replacing batteries Page 2).
Charge batteries (see Installing telephone
and base station Page 2).
Consult and delete messages to free
sufficient memory.
Consult and delete messages to free
sufficient memory.
Consult and delete messages to free
sufficient memory.
Delete some entries to free memory spaces.
Try to plug the base station in another place.
or:
Please change the network type.
or:
Move closer to the base station.
Please select another CLI.
PHILIPS SERVICE CENTRE
FREEPOST (SCE10569)
RUGBY
Warwickshire
CV21 1BR
NB: Philips recommend all parcels to be returned to the
Philips Service Centre be submitted over the counter at your
Post Office and a proof of postage requested.
Please note the Royal Mail insurance limit for lost/damage
using the Freepost service is £26. Up to £250 insurance and
next day delivery can be obtained via Royal Mail Special
Delivery, however, the consumer will be responsible for this
cost.*
• Methods of Transport within IRELAND:
Please contact Philips Service Support , Dublin
IMPORTANT (for UK only):
Please ensure the following are included when returning a
genuinely faulty phone to the Philips Service Centre:
- Name.
- Return Delivery address.
- Daytime contact number.
- Proof of Purchase (copy)
- For Dect phones both handset and base have to be
returned.
- Accessories: power supply line cords.
- A brief description of the assumed fault
- Despatch note (if your phone has previously been
exchanged).
Failure to include all the necessary information will cause
delays in servicing your phone.
Please allow 2-3 days from receipt at the service centre for
your replacement/repaired product to be returned to you. If
an out of warranty charge applies Philips shall contact you
before the product is returned.
Philips shall pay for the return carriage on all in-warranty
exchanges.
*Should you wish to return your products for service at your
own cost (via a courier service or Royal Mail Special
Delivery) please ensure the items are suitably packed for
transport and sent to the following address:
Philips Service Centre
1 Great Central Way
Butlers Leap
Rugby
Warwickshire
CV21 3XH
For Philips Service Support in UK, (incl. Channel Islands)
please call 0870 900 9070.
(Open during normal business hours, excluding National
holidays and weekends).
DECLARATION OF CONFORMITY
13
Declare that the product Kala 200 Vox (BS 6533 + HS 6830) is in compliance with ANNEX III of the R&TTE-Directive 99/05/EC and then
with the following essential requirements:
Article 3.1 a : (protection of the health & the safety of the user) EN 60950 (92) Ed.2 + amendments 1,2 (93) ; 3 (95) ; 4 (97) and 11 (97)
Article 3.1 b : (protection requirements with respect to electromagnetic compatibility) ETS 300 329 (97)
Article 3.2 :
(effective use of the radio spectrum) TBR6 (97)
The presumption of conformity with the essential requirements regarding Council Directive 99/05/EC is ensured.
Date:12/12/2000
Le Mans
PHILIPS KALA: ENVIRONMENT AND SECURITY
14
PHILIPS KALA 200
Your telephone has all advantages of the latest technological advances which make it even simpler and easier to use.
Safety information
This equipment is not designed for making emergency telephone calls when the power fails. An alternative should be made
available for access to emergency calls.
The CE marking certifies compliance with technical regulations in accordance with the Directive 1999/5/EC for
the safety of the user, electromagnetic perturbations and for radio spectrum.
Power r
Power r
equir
equir
ements
ements
This product requires an electrical supply of 220-240 volts, alternating monophased current, excluding IT installations
defined in standard EN 60-950.
WARNING !
The electrical network is classified as dangerous according to criteria in the standard EN60-950. The only way to power
down this product is by unplugging the power cable from the electrical outlet. Ensure the electrical outlet is located to
the apparatus and is always easily accessible.
To be able to make calls in the event of a power cut, it is recommend that this telephone be used as a complement to anoth-
er telephone which does not require mains power.
Telephone connection
The voltage on the network is classified as TNV-3 (Telecommunication Network Voltages, as defined in the standard
EN 60-950).
Safety precautions
Do not allow the handset to come into contact with water.
Do not open the handset or the base station. This could expose you to high voltages. Contact our after-sales service for all
repairs.
Do not allow the charging contacts or the battery to come into contact with conductive materials such as keys, paper clips,
rings, bracelets, etc.
Make sure you insert the batteries with their polarities in the correct position.
Environmental care
Your telephone has also benefited from the Philips EcoDesign program –Environmental Conscious Product Design – which
considers the environmental impact of a product during its entire life cycle.
Please remember to observe the local regulations regarding the disposal of your packaging materials, exhausted batteries
and old phone and where possible promote their recycling.
Philips has marked the battery and packaging with standard symbols designed to promote the recycling and appropriate
disposal of your eventual waste.
Battery:
* The crossed-out dustbin signifies that the battery should not be disposed of with general household waste.
Packaging:
The mobius loop symbol signifies the labeled packaging material is recyclable.
The green point symbol signifies that a financial contribution has been made to the associated national
packaging recovery and recycling system (e.g EcoEmballage in France).
© 2000 - Philips Consumer Communications - Division of Philips France
We,
PHILIPS Consumer Communications
Route d'Angers 72081
Le Mans Cedex 9
France
Cordless Business Director
UK - 4311 256 07422 - Printed in Europe - All rights reserved
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