Set Up Services - Cisco 8821 Administration Manual

Set Up Services

1 If you change a user's audio path while they are in the Push to Talk session, the user needs to end the
Note
current session and restart to get the correct audio path selection.
2 Codec negotiation involves two steps:
a The phone must advertise the supported codec to the Cisco Unified Communications Manager (not
b When the Cisco Unified Communications Manager gets the list of supported codecs from all phones
Set Up Services
You can provide your users with special phone services. These services are XML applications that enable the
display of interactive content with text and graphics on the phone. Examples of services include Push to Talk,
directories, stock quotes, and weather reports. Some services, such as Push to Talk, can use the configurable
Applications button that is located on the side of the phone.
Cisco does not provide any applications but you can create your own custom applications. For more information,
see the Cisco Unified IP Phone Service Application Development Notes, located here:
c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/
products-programming-reference-guides-list.html.
Before a user can access any service, these important tasks must be completed:
• You use Cisco Unified Communications Manager Administration to configure the available services.
• You give information to your users about the services available. See
• The user subscribes to services using the Self Care portal.
These references will help you understand services:
• "Configure Cisco Unified IP Phone Services" in the System Configuration Guide for Cisco Unified
• "Extension Mobility" in the Feature Configuration Guide for Cisco Unified Communications Manager
Before You Begin
Gather the URLs for the sites you want to set up and verify that users can access those sites from your corporate
IP telephony network.
Cisco Wireless IP Phone 8821 and 8821-EX Administration Guide for Cisco Unified Communications Manager
54
all endpoints support the same set of codecs).
involved in the call attempt, it chooses a commonly supported codec based on various factors,
including the region pair setting.
page 58 for a summary of the information that you must provide to your users.
Communications Manager
Cisco Unified Communications Manager Phone Configuration
Self Care Portal Overview, on
http://www.cisco.com/