Table of Contents
Advertisement
CUSTOMER INFORMATION
Q: Why can't I select an item using the selector knob or touchscreen*?
A: To prevent driver distraction, certain items are limited or inoperable while the
vehicle is moving. Use voice commands or pull over to select the items.
Q: Where can I find the vehicle identification number (VIN)?
A: Check the label on the driver's doorjamb.
Q: I'm seeing an amber indicator of a tire with an exclamation point. What is that?
A: The Tire Pressure Monitor System needs attention. If you recently inflated or
changed a tire, you have to recalibrate the system. See page 134.
Contact Us
Honda dealer personnel are trained professionals. They should be able to answer
all your questions. If you encounter a problem that your dealership does not solve to
your satisfaction, please discuss it with the dealership's service manager or general
manager. If you are dissatisfied with the decision made by the dealership's management,
contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• Vehicle Identification Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you
166 |
Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: honda_cr@ch.honda.com
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States and Canada
throughout your 3-year/36,000-mile warranty term. Services include jump starting, flat
tire and lockout assistance, towing, and more (limitations apply).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle.
New Vehicle Limited Warranty: Covers your new vehicle, except for the emissions
control system and accessories, against defects in materials and workmanship.
Emissions Control Systems Defects Warranty and Emissions Performance Warranty:
Covers your vehicle's emissions control systems. Time, mileage, and coverage are
conditional.
Seat Belt Limited Warranty: Covers seat belts that fail to function properly.
Rust Perforation Limited Warranty: Covers all exterior body panels that rust through
from the inside.
Accessory Limited Warranty: Covers Honda accessories.
Replacement Parts Limited Warranty: Covers all Honda replacement parts against
defects in materials and workmanship.
Replacement Battery Limited Warranty: Provides prorated coverage for a replacement
battery purchased from a Honda dealer.
Replacement Muffler Lifetime Limited Warranty: Covers a replacement muffler for the
duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Warranty Manual on
the Owner Information CD or at owners.honda.com (U.S.) or myhonda.ca (Canada) for
complete descriptions of each warranty, including time, mileage, and other conditional
limitations.
Your vehicle's original tires are covered by their manufacturer. Tire warranty information
can be found on the Owner Information CD or at owners.honda.com (U.S.) or
myhonda.ca (Canada).
EPA Contact Information
An owner may obtain further information
concerning emission warranties or report
violations of the terms of the emission
warranties by contacting:
CUSTOMER INFORMATION
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division,
Light-Duty Vehicles Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: complianceinfo@epa.gov
| 167
Advertisement
Table of Contents
