Table of Contents
Advertisement
Cleaning the Paper Path .................................................................................................................. 135
Checking the Number of Sheets....................................................................................................... 136
Checking the Sheet Counter - Windows ...................................................................................... 136
Checking the Sheet Counter - OS X ............................................................................................ 137
Cleaning and Transporting Your Product ............................................................................................. 139
Cleaning Your Product ..................................................................................................................... 139
Transporting Your Product ............................................................................................................... 140
Solving Problems .................................................................................................................................... 144
Checking for Software Updates........................................................................................................ 144
Product Status Messages ................................................................................................................ 145
Running a Product Check ................................................................................................................ 146
Resetting Control Panel Defaults ..................................................................................................... 147
Solving Setup Problems ................................................................................................................... 148
Noise After Filling the Ink ............................................................................................................. 148
Software Installation Problems .................................................................................................... 148
USB Connection Problems.......................................................................................................... 149
Solving Network Problems ............................................................................................................... 149
Product Cannot Connect to a Wireless Router or Access Point .................................................. 149
Cannot Print Over a Network....................................................................................................... 151
Network Software Cannot Find Product on a Network................................................................. 152
Product Does Not Appear in OS X Printer Window...................................................................... 153
Cannot Scan Over a Network ...................................................................................................... 153
Solving Copying Problems ............................................................................................................... 155
Product Makes Noise, But Nothing Copies.................................................................................. 155
Product Makes Noise When It Sits for a While............................................................................. 155
Solving Paper Problems................................................................................................................... 155
Paper Feeding Problems............................................................................................................. 156
Paper Jam Problems Inside the Product ..................................................................................... 156
Paper Jam Problems in the Paper Cassette ................................................................................ 158
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 160
Paper Ejection Problems ............................................................................................................. 162
Solving Problems Printing from a Computer..................................................................................... 163
Nothing Prints .............................................................................................................................. 163
7
Advertisement
Table of Contents
