LG Stylo H364 User Manual page 118

5. HOW TO GETWARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone numbers from anywhere in
the continental United States:
Tel. 1-800-793-8896
Or visit http://us.lgservice.com. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824
Please call or write for the location
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS.
of the LG authorized service center nearest you and for the procedures for obtaining warranty claims.
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND
LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS
ACTION.
Defi nitions. For the purposes of this section, references to "LG" mean LG Electronics MobileComm
U.S.A., Inc., its parents, subsidiaries and affi liates, and each of their offi cers, directors, employees, agents,
benefi ciaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim"
shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort,
statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of
or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree to resolve any claims between
us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person's or
entity's product or claim. More specifi cally, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written de-
mand for arbitration. The arbitration will be administered by the American Arbitration Association (AAA) and
will be conducted before a single arbitrator under the AAA's Consumer Arbitration Rules that are in effect at
the time the arbitration is initiated (referred to as the "AAA Rules") and under the procedures set forth in this
section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand
for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You
must also send a copy of your written demand to LG at LG Electronics, USA, Inc.Attn: Legal Department-
Arbitration1000 Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a confl ict between the AAA Rules
and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator's award in any court of
competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide.
The arbitrator is bound by the terms of this provision.