Brother RJ-2030 User Manual
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Brother RJ-2030 User Manual

Brother RJ-2030 User Manual

2" receipt printer with bluetooth
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User's Guide
RJ-2030
RJ-2050
RJ-2140
RJ-2150
Before using this printer, be sure to read this User's Guide.
We suggest that you keep this manual in a handy place for future
reference.
RJ-2030/RJ-2050/RJ-2140/RJ-2150
Version A
US ENG

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Table of Contents
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Summary of Contents for Brother RJ-2030

  • Page 1 User’s Guide RJ-2030/RJ-2050/RJ-2140/RJ-2150 RJ-2030 RJ-2050 RJ-2140 RJ-2150 Before using this printer, be sure to read this User’s Guide. Version A We suggest that you keep this manual in a handy place for future reference. US ENG...

  • Page 2: Important Notice

    The contents of this document and the specifications of this product are subject to change without notice.  Brother reserves the right to make changes without notice in the specifications and materials contained  herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publications.

  • Page 3: Symbols Used In This Guide

    Symbols Used in This Guide The following symbols are used throughout this guide. WARNING Tells you what to do to avoid the risk of injury. Tells you about procedures you must follow to avoid minor personal injury or CAUTION damage to the printer. Indicates information or directions that should be followed.

  • Page 4: General Precautions

    DO NOT touch paper or labels with wet hands, otherwise a malfunction may occur. RD Roll  Use only genuine Brother accessories and supplies (indicated by the mark). If the label is affixed to a wet, dirty, or oily surface, it may peel off easily. Before affixing the label, clean the surface ...

  • Page 5: Important Note

    2008 R2. ® ®  Windows Server 2012 in this document represents all editions of Windows Server 2012 and ® Windows Server 2012 R2.  Not all models are available in all countries. © 2016 Brother Industries, Ltd. All rights reserved.

  • Page 6: Table Of Contents

    Available Software..........................21 Installing the Printer Driver and Software (When Using a Computer) ..........23 Connecting the Printer to a Computer or Mobile Device .................24 Connecting Using USB........................24 Connecting Using Bluetooth (RJ-2030/2050/2150 Only)..............25 ® Connecting Using Wi-Fi (RJ-2050/2140/2150 Only) ...............26 LCD .................................30 LCD Settings .............................30...
  • Page 7 Settings Dialog Box ...........................37 Menu Bar ............................39 General Tab............................42 Wireless LAN Tab (RJ-2050/2140/2150 Only) ..................45 Wireless Direct Tab (RJ-2050/2140/2150 Only)................49 Bluetooth Tab (RJ-2030/2050/2150 Only)..................50 Applying Setting Changes to Multiple Printers ..................51 Device Settings............................52 Settings Dialog Box ...........................52 Menu Bar ............................54 Basic Tab............................56...
  • Page 8 Tips for Creating Templates ........................82 Creating a Template ..........................82 Linking a Database to a Template.....................85 How to Use P-touch Transfer Manager & P-touch Library Using P-touch Transfer Manager......................88 Transferring the Template to P-Touch Transfer Manager ..............88 Transferring Templates or Other Data from the Computer to the Printer ..........91 Backing up Templates or Other Data Saved in the Printer..............96 Deleting All the Printer Data ......................97 Creating a BLF File or a PDZ File......................98...
  • Page 9 Section IV Appendix Product Specifications Troubleshooting Overview..............................125 Printing Problems ..........................125 Printed Image Problems ........................127 Printer Problems..........................128 Network Setup Problems.........................130 Cannot Print over the Network Printer Is Not Found on the Network Even after Successful Installation ........131 Security Software Problems ......................131 Checking the Operation of Network Devices...................132 Error Messages from the Printer .....................132 Supported Protocols and Security Features...
  • Page 10 Section I Basic Operations Setting Up the Printer Using the Printer Changing the Printer Settings Other Functions Maintaining the Printer...

  • Page 11: Setting Up The Printer

    Setting Up the Printer General Description 1 LCD 2 Paper exit slot 3 Media roll compartment cover 4 Media roll cover open lever 5 Interface cover 6 Battery cover 7 Battery latch 8 DC connector 9 Mini-USB port 10 Battery compartment (Feed) button/OK button To feed the paper or print your printer settings Menu button/ button...

  • Page 12: Lcd

    2 Wireless Direct icon (RJ-2050/2140/2150 only) 3 WLAN icon (RJ-2050/2140/2150 only) : The network is connected correctly. : Your printer is searching for the network. 4 Bluetooth icon (RJ-2030/2050/2150 only) 5 Battery level Indicates the remaining battery level. Full: ...

  • Page 13: Led Indicators

    Setting Up the Printer LED Indicators The indicator lights and flashes to indicate your printer’s status. The symbols used in this section explain the meaning of the different indicator colors and patterns: Indicator is lit in the color shown Indicator is flashing in the color shown Indicator is off Indicator status Condition...

  • Page 14: Button Functions

    Setting Up the Printer Button Functions Operation (Power) button/ (Back) button function Turn the printer on While the printer is turned off, press and hold the (Power) button until the LCD turns on. Turn the printer off While the printer is turned on, press and hold the (Power) button until the message [System Off] appears on the LCD.

  • Page 15: Battery Installation/Removal

    Setting Up the Printer Battery Installation/Removal Installing the Battery Move the battery cover lock to the unlock position, and then open the battery cover. Insert the battery into the battery compartment until the battery latch locks into place. Make sure that the terminal end of the battery is facing inwards and oriented correctly as shown.

  • Page 16: Removing The Battery

    Setting Up the Printer Removing the Battery Move the battery cover lock to the unlock position, and then open the battery cover. While pushing the battery latch, remove the battery. Close the battery cover, and then move the battery cover lock to the lock position.

  • Page 17: Recharging The Battery

    Make sure that the rechargeable Li-ion battery is installed in the printer. Use the compatible Brother AC adapter (PA-AD-600A) and AC power cord to connect the printer to an AC power outlet (see Recharging the Battery Using the AC Adapter (Optional) on page 9), or use the Brother compatible car adapter to connect the printer to a DC power outlet (see Recharging the Battery Using the Car Adapter (Optional) on page 10).

  • Page 18: Recharging The Battery Using The Ac Adapter (Optional)

    Setting Up the Printer Recharging the Battery Using the AC Adapter (Optional) Make sure that the rechargeable Li-ion battery is installed in the printer. Open the interface cover and connect the AC adapter to your printer. Connect the AC power cord to the AC adapter. Connect the AC power cord to a nearby AC power outlet (100 - 240 VAC, 50 - 60 Hz).

  • Page 19: Recharging The Battery Using The Car Adapter (Optional)

    Setting Up the Printer Recharging the Battery Using the Car Adapter (Optional) Connect your printer to your vehicle’s 12 V DC power outlet (cigarette lighter or similar) to charge the rechargeable battery. Make sure that the rechargeable Li-ion battery is installed in the printer. Connect the car adapter to the vehicle’s 12 V DC power outlet.

  • Page 20: Stopping Rechargeable Li-Ion Battery Charging

    Setting Up the Printer Stopping Rechargeable Li-ion Battery Charging To stop the battery charging, disconnect the AC adapter or car adapter from the DC connector. Tips on Using the Rechargeable Li-ion Battery  High density (dark) printing discharges the battery faster than low density printing. You can adjust the print density setting in the Device settings (see Device Settings on page 52).

  • Page 21: Turning The Printer On Or Off

    Language], and then press the [OK] button. Select a language, and then press the [OK] button. Inserting the Paper or Label Roll For RJ-2030/2050 Pull the cover open lever in the direction shown to open the media roll compartment cover. 1 Cover open lever Insert the media roll into the media roll compartment with the roll feeding from the bottom as shown.
  • Page 22 Setting Up the Printer Important The thermal sensitive side must be on the outside of the roll and installed as shown to print correctly. Close the media roll compartment by pressing down on the center of the cover until it locks into place.

  • Page 23: For Rj-2140/2150

    Setting Up the Printer For RJ-2140/2150 Pull the cover open lever in the direction shown to open the media roll compartment cover. 1 Cover open lever Open the roll guides by lifting the roll guide adjustment lever and pulling both roll guides outwards. Insert the media roll into the media roll compartment with the roll feeding from the bottom as shown.
  • Page 24 Close the media roll compartment by pressing down on the center of the cover until it locks into place. Note When using die-cut label (RJ-2140/2150 only), press the (Feed) button after inserting the media roll. The printer will adjust the label to the correct starting position. Important Use genuine Brother media.

  • Page 25: Cutting Roll Paper

    Setting Up the Printer Cutting Roll Paper To cut roll paper, use the printer's tear bar. Pull one edge of the ejected paper up and towards the other edge diagonally. 1 Tear bar WARNING The tear bar is sharp. To avoid injury, do not touch the tear bar.

  • Page 26: Removing The Receipt/Label Roll

    Setting Up the Printer Removing the Receipt/Label Roll For RJ-2030/2050 Pull the cover open lever in the direction shown to open the media roll compartment cover. Remove the roll. Note It is not necessary to adjust the roll holder once it is correctly adjusted to the media roll width.

  • Page 27: For Rj-2140/2150

    Setting Up the Printer For RJ-2140/2150 Pull the cover open lever in the direction shown to open the media roll compartment cover. While pushing the roll release lever, tilt one of the roll guides slightly, and then remove the roll. The roll can be removed without changing the position of the roll guides.

  • Page 28: Attaching The Belt Clip

    Setting Up the Printer Attaching the Belt Clip You can carry the printer on your belt by attaching the included belt clip. Follow the instructions below to attach the clip to the printer and your belt. You can attach the included clip to your printer and secure it to your belt.
  • Page 29 Setting Up the Printer Attach the clip to your belt. Turn the clip as shown to lock the belt clip. Turn the clip to the left or right to unlock the belt clip. Important Make sure you attach the belt clip securely to your printer. There is a risk of injury or damage if the belt clip is not attached securely and your printer falls.

  • Page 30: Install Software To Your Computer Or Mobile Device

    See the following tables and install other applications on your computer or mobile device as needed. Available Software For PCs To connect the printer to your computer, the printer driver must be installed. Software RJ-2030 RJ-2050 RJ-2140 RJ-2150 Features ✔...
  • Page 31 Setting Up the Printer Software RJ-2030 RJ-2050 RJ-2140 RJ-2150 Features BRAdmin Professional has more powerful features for managing network printers than BRAdmin Light. You can configure and ✔ ✔ ✔ BRAdmin Professional — check the status of your network connected printers, and transfer the template to the printer via a network.

  • Page 32: Installing The Printer Driver And Software (When Using A Computer)

    To print from your computer, install the printer driver, P-touch Editor and other applications on your computer. 1 Visit our website (install.brother) and download the installer for the software and manuals. 2 Double-click the downloaded .exe file and follow the on-screen instructions to proceed with the installation.

  • Page 33: Connecting The Printer To A Computer Or Mobile Device

    Refer to the directions for the type or connection method:  USB cable connection See Connecting Using USB on page 24.  Bluetooth Connection See Connecting Using Bluetooth (RJ-2030/2050/2150 Only) on page 25.  Wireless LAN connection ® See Connecting Using Wi-Fi (RJ-2050/2140/2150 Only) on page 26.

  • Page 34: Connecting Using Bluetooth (Rj-2030/2050/2150 Only)

    Setting Up the Printer Connecting Using Bluetooth (RJ-2030/2050/2150 Only) Note Follow the recommendations of the manufacturer of your Bluetooth-equipped devices (computers and mobile devices) or Bluetooth adapter and install any necessary hardware and software. Use this procedure to pair the printer with the computer using the Bluetooth management software.

  • Page 35: Connecting Using Wi-Fi (Rj-2050/2140/2150 Only)

    Setting Up the Printer ® Connecting Using Wi-Fi (RJ-2050/2140/2150 Only) The following Wi-Fi connection methods are available: Wireless Direct   Infrastructure Mode  Infrastructure Mode + Wireless Direct  Ad-hoc Mode (To set the Ad-Hoc mode, use the Printer Setting Tool (see Changing the Printer Settings on page 34).) ...

  • Page 36: Infrastructure Mode

    Setting Up the Printer Infrastructure Mode Infrastructure Mode allows you to connect the printer to a computer or mobile device via a Wi-Fi access point/router.  Before You Begin First you must configure the Wi-Fi settings of your printer to communicate with your Wi-Fi access point/router.
  • Page 37 Setting Up the Printer  For computers Start the Printer Setting Tool on your computer, and click the [Communication Settings] button. Select [Wireless LAN] for [Selected Interface] in the [General] tab, and select [Infrastructure] for [Communication Mode] in [Wireless Settings] in the [Wireless LAN] tab. See Communication Settings on page 37 for more information on the Communication Settings.
  • Page 38 Setting Up the Printer WPS (Wi-Fi Protected Setup™) If your Wi-Fi access point/router supports WPS, settings and connections can be configured quickly. First, confirm that your Wi-Fi access point/router has the WPS symbol. Place your printer within the range of your Wi-Fi access point/router. The range may differ depending on your environment.

  • Page 39: Lcd

    Setting Up the Printer LCD Settings You can specify the LCD settings either by using the printer, or by using the Printer Setting Tool on a computer connected to the printer. For more information about connecting a computer and specifying settings, see Changing the Printer Settings on page 34.
  • Page 40 Setting Up the Printer Updating the Printer (RJ-2050/2140/2150 only) Connect to the FTP server and download the templates, databases, and other updated files. Set the information of the FTP server in advance using [Communication Settings] in the Printer Setting Tool. For more information, see Communication Settings on page 37.

  • Page 41: Using The Printer

    Using the Printer Printing from Computers Printing with the Printer Driver Open the document you want to print. Turn the printer on. Connect the printer to a computer using USB, Bluetooth or Wi-Fi (see Connecting the Printer to a Computer or Mobile Device on page 24). Insert the media roll.

  • Page 42: Printing From Mobile Device

    Printing from Mobile Device You can print from your mobile device using AirPrint (RJ-2050/2140/2150 only). For more information, see the AirPrint Guide. Visit your model's Manuals page on the Brother Solutions Center at support.brother.com to download the guide. A software development kit (SDK) is also available.

  • Page 43: Changing The Printer Settings

    Changing the Printer Settings Printer Setting Tool Using the Printer Setting Tool, you can specify the printer’s communication settings, device settings, P-touch ® Template settings and Paper Size Setup from a Windows computer. Note The Printer Setting Tool is installed automatically when you use the initial installer to install the printer driver.

  • Page 44: Using The Printer Setting Tool

    Click the [Printer Setting Tool] icon on the [Apps] screen. ®  For Windows From the Start button, (select [All apps], and then) click [Brother] - [Label & Mobile Printer] - [Printer Setting Tool]. The main window appears. 1 Printer Lists the connected printers.
  • Page 45 Changing the Printer Settings 5 Paper Size Setup Add media information and settings to the printer driver to use a size not listed in the [Paper Size] list of the printer driver. Important To open [Paper Size Setup], you must be logged on with administrator rights. 6 Exit Closes the window.

  • Page 46: Communication Settings

    USB cable or via a Bluetooth connection (RJ-2030/2050/2150 only). Not only can you change the communication settings for one printer, but you can also apply the same settings to multiple printers.
  • Page 47 Changing the Printer Settings 6 Settings Tabs Contains settings that may be specified or changed. appears in the tab, the settings in that tab will not be applied to the printer. 7 Settings Display/Change Area Displays the current settings for the selected item. 8 Refresh Updates the displayed settings with the most recent information.

  • Page 48: Menu Bar

    Changing the Printer Settings Menu Bar 1 Apply Settings to the Printer Applies the settings to the printer. 2 Save Settings in Command File Saves the specified settings in a command file. The file extension is .bin. The saved command file can be used with the mass storage mode to apply the settings to a printer. (See Mass Storage Mode on page 72.) Note If the [Disable these settings] check box is selected, the settings in that tab are not saved.
  • Page 49 Changing the Printer Settings 3 Import  Import from the current computer wireless settings Imports the settings from the computer. Note • When importing the computer wireless settings, administrator privileges for the computer are needed. • Only personal security authentication settings (open system, public key authentication and WPA/WPA2-PSK) can be imported.
  • Page 50 Changing the Printer Settings 6 Automatically detects the connected printer, and retrieves the current settings If this check box is selected and a printer is connected to the computer, the printer is automatically detected and the printer’s current settings are displayed in the [Current Status] pane. Note If the model of the connected printer is different from that of the printer shown in the [Printer] drop-down list, the settings available on all tabs change to match the connected printer.

  • Page 51: General Tab

    Changing the Printer Settings General Tab Communication Settings 1 Network Settings on Power On Specifies the conditions for connecting via Wi-Fi when the printer is turned on. Select [On by Default], [Off by Default] or [Keep Current State]. 2 Selected Interface Select [Infrastructure or Ad-hoc], [Infrastructure and Wireless Direct] or [Wireless Direct].
  • Page 52 Changing the Printer Settings IPv6 1 IPv6 usage Select [Enable] or [Disable]. 2 Priority on IPv6 address Select to give priority to an IPv6 address. Remote Update (RJ-2050/2140/2150 only) 1 IP Address of FTP server Type the FTP server address.
  • Page 53 Changing the Printer Settings 2 Port Specifies the port number used to access the FTP server. 3 User name Type a user name that has permission to login to the FTP server. 4 Password Type the password associated with the user name you entered in the Username field. 5 Path Type the path to the folder on the FTP server where you want to download the update file from.

  • Page 54: Wireless Lan Tab (Rj-2050/2140/2150 Only)

    Changing the Printer Settings Wireless LAN Tab (RJ-2050/2140/2150 Only) TCP/IP (Wireless) 1 Boot Method Select [AUTO], [BOOTP], [DHCP], [RARP] or [STATIC]. 2 IP Address/Subnet Mask/Gateway Specify the various values. You can type these settings only when the IP address is set to [STATIC]. 3 DNS Server Method Select [AUTO] or [STATIC].
  • Page 55 Changing the Printer Settings IPv6 1 Static IPv6 Address Specifies a permanent IPv6 address. 2 Enable this address Enables the specified static IPv6 address. 3 Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address Specifies the DNS server IPv6 addresses. 4 IPv6 Address List Displays the list of IPv6 addresses.

  • Page 56: Wireless Settings

    Changing the Printer Settings Wireless Settings 1 Communication Mode Select [Infrastructure] or [Ad-hoc]. 2 SSID (Network Name) Clicking [Search] displays the available SSID selections in a separate dialog box. 3 Channel Lists available channels. Note This setting is valid only in Ad-Hoc mode. 4 Authentication Method/Encryption Mode The supported encryption modes for the authentication methods are as shown in Communication Modes and Authentication Methods/Encryption Modes on page 48.
  • Page 57 Changing the Printer Settings Communication Modes and Authentication Methods/Encryption Modes When [Communication Mode] is set to [Ad-hoc]  Authentication Method Encryption Mode Open System None / WEP When [Communication Mode] is set to [Infrastructure]  Authentication Method Encryption Mode Open System None / WEP Shared Key WPA/WPA2-PSK...

  • Page 58: Wireless Direct Tab (Rj-2050/2140/2150 Only)

    Changing the Printer Settings Wireless Direct Tab (RJ-2050/2140/2150 Only) Wireless Direct Settings 1 SSID/Network Key Generation Select [AUTO] or [STATIC]. 2 SSID (Network Name)/Network Key Specifies the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want to use in the Wireless Direct mode.

  • Page 59: Bluetooth Tab (Rj-2030/2050/2150 Only)

    Changing the Printer Settings Bluetooth Tab (RJ-2030/2050/2150 Only) Bluetooth Settings 1 Visible to Other Devices Allows the printer to be “discovered” by other Bluetooth devices. Available settings: [Discoverable], [Not Discoverable] 2 Change PIN code If this check box is selected, you can change the PIN code.

  • Page 60: Applying Setting Changes To Multiple Printers

    Changing the Printer Settings Applying Setting Changes to Multiple Printers After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer. Select the newly connected printer from the [Printer] drop-down list. Note If the [Automatically detects the connected printer, and retrieves the current settings] check box in the [Option Settings] dialog box is selected, the printer connected with the USB cable is automatically...

  • Page 61: Device Settings

    With [Device settings] in the Printer Setting Tool, printer settings can be specified or changed when connecting the printer and computer with a USB cable or via a Bluetooth connection (RJ-2030/2050/2150 only). Not only can you change the device settings for one printer, but you can also apply the same settings to multiple printers.
  • Page 62 Changing the Printer Settings 4 Disable these settings When this check box is selected, appears in the tab, and the settings can no longer be specified or changed. Settings in a tab where appears will not be applied to the printer even if [Apply] is clicked. In addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export] command is executed.

  • Page 63: Menu Bar

    Changing the Printer Settings Menu Bar 1 Apply Settings to the Printer Applies the settings to the printer. Performs the same operation as when [Apply] is clicked. 2 Check Setting Displays the current settings. 3 Save Settings in Command File Saves the specified settings in a command file.
  • Page 64 Changing the Printer Settings 7 Print Unit Settings Prints a report containing firmware version and device setting information. You can also print this report using the (Feed) button (see Printing the Printer Information on page 71). 8 Check Print Head Status Checks the print head for broken lines.

  • Page 65: Basic Tab

    Changing the Printer Settings Basic Tab 1 Auto Power Off Specify the amount of time that passes before the printer turns off automatically. Available settings: [None], 1/2/3/4/5/6/7/8/9/10/20/30/40/50/60 minutes 2 Battery Charge Level Specify the charging level. Available settings: [80 %], [100 %] Note To get the longest life from the battery, select [80 %].
  • Page 66 Changing the Printer Settings 7 Align Paper Leading Edge when the Cover is Closed Select whether or not the paper is automatically fed when the cover is closed. Available settings: [Feed], [Do not Feed] 8 Printing Reference Point Adjustment Along Label Width / Printing Reference Point Adjustment Along Label Length Adjust the position of the reference point (point of origin for printing).

  • Page 67: Advanced Tab

    Changing the Printer Settings Advanced Tab 1 Feed Key Function Select the operation that is performed when the (Feed) button is pressed. If [Program Settings] is selected, click the [File] button and select the command file. Available settings: [Feed], [Program Settings] 2 Printer Information Report Select which sections are printed when printing the printer setup information.

  • Page 68: Sensor Adjustment Tab

    Sensor Adjustment Tab If RD Rolls are being used, it is unnecessary to adjust the sensors. 1 Media Sensor (Transmissive/Gap) (RJ-2140/2150 only) If RJ-2030/2050 was selected for [Printer], this item is unavailable. The following transmissive/gap sensor parameters can be adjusted. [Detection Sensitivity] Adjust the precision of the sensor that detects the gaps (spacing) for die-cut labels.

  • Page 69: Display Settings Tab

    Changing the Printer Settings Display Settings Tab 1 Language Select the language of the LCD. Available settings: [English], [Español], [Français], [Português], [Deutsch], [Nederlands], [Italiano], [Dansk], [Svenska], [Norsk], [Suomi], [ ], [ Note The possible display languages may differ depending on the printer model being used. If the selected language cannot be used for the LCD, the display language will not be changed.

  • Page 70: Applying Setting Changes To Multiple Printers

    Changing the Printer Settings Applying Setting Changes to Multiple printers After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer. Select the newly connected printer from the [Printer] drop-down list. Click [Apply].

  • Page 71: P-Touch Template Settings

    Templates can be printed while automatically incrementing a number or barcode in the templates. Note If a command reference is used, see the P-touch Template Manual/Raster Command Reference. You can download the latest versions from the Brother Solutions Center website. support.brother.com Select the product, and then select [Manuals].

  • Page 72: P-Touch Template Settings Dialog Box

    [Received Data Size]: Printing starts when the number of characters specified here is received. However, delimiters are not counted in the number of characters. 5 Character Code Table Select one of the following character code sets: Available settings: [Windows 1252], [Windows 1250 Eastern Europe], [Brother standard]...
  • Page 73 23h 24h 40h 5Bh 5Ch 5Dh 5Eh 60h 7Bh 7Ch 7Dh 7Eh For switched characters, see the P-touch Template Manual/Raster Command Reference (which can be downloaded from the Brother Solutions Center website). 7 Command Prefix Character Specifies the prefix character code, which identifies commands used in P-touch Template mode.

  • Page 74: Paper Size Setup

    Changing the Printer Settings Paper Size Setup With [Paper Size Setup] in the Printer Setting Tool, paper sizes not available in the [Paper Size] list of the printer driver can be added. As opposed to specifying paper settings for a normal printer, the paper format must be sent to the printer to add the paper size to the printer.
  • Page 75 Changing the Printer Settings 5 Import Reads the text file containing the paper format settings and uses it to replace the contents of the [Currently Registered Paper Sizes] list. Important When the list is imported, the entire contents of the [Currently Registered Paper Sizes] list will be replaced with the imported paper formats.
  • Page 76 Changing the Printer Settings New Dialog Box 1 Paper Size Name Type in the name of the paper format to be added. 2 Paper Types Select the paper type. Available settings: [Continuous Length Tape], [Die-cut Label] (RJ-2140/2150 only), [Media With Marks] 3 Detailed settings Specify details for the paper format to be added.
  • Page 77 Changing the Printer Settings Advanced Printing Adjustments Dialog Box 1 Printing Reference Point Adjustment Adjust the position of the reference point (point of origin for printing). This corrects printing misalignments resulting from differences in printer models or from the fixed margins of some applications. 2 Tear Adjust Adjust the cutting position when the paper is cut using the tear bar.
  • Page 78 Changing the Printer Settings 4 Media Sensor (Transmissive/Gap) (RJ-2140/2150 only) Adjust the precision with which the transmissive/gap sensor detects the gaps (spacing) for die-cut labels and the amount of light emitted by the sensor. Settings can be specified when [Paper Types] is set to [Die-cut Label]. Note Because the settings for [Media Sensor (Transmissive/Gap)] in the [Device settings] dialog box (See Sensor Adjustment Tab on page 59) will have an effect, specify appropriate values.

  • Page 79: Distributing Paper Formats

    If the printer driver has been installed on the recipient’s computer, only the paper formats need to be distributed. At the sender’s computer, specify the paper format settings, and then click [Export]. (For details, see Paper Size Setup on page 65.) The following files are created. RJ-2030: bsr203ed.txt, bsr203ed.ptd, pdt3637.bin RJ-2050: bsr205ed.txt, bsr205ed.ptd, pdt3737.bin RJ-2140: bsr214ed.txt, bsr214ed.ptd, pdt3837.bin...

  • Page 80: Other Functions

    Other Functions Printing the Printer Information You can use the (Feed) button to print a report that lists the following printer information:  Program version Printer usage history  Missing dot test pattern   Printer settings information  List of transferred data ...

  • Page 81: Mass Storage Mode

    Other Functions Mass Storage Mode Description The mass storage mode feature allows you to send a file via the USB interface without loading a printer driver. This feature is useful for:  Applying printer settings saved in a command file (.bin file format) or adding templates (.blf file format) distributed by the administrator, to your printer.

  • Page 82: Jpeg Printing

    Other Functions JPEG Printing Image data (JPEG) can be printed without using the printer driver. Note • JPEG images can be printed using the mass storage feature. • The Object Push Profile (OPP) is used for printing via a Bluetooth connection. •...

  • Page 83: Maintaining The Printer

    Maintaining the Printer Maintenance of your printer may be carried out as required. However, some environments may require carrying maintenance out more frequently (for example, dusty environments). Print Head Maintenance Wipe the print head with a dry, lint-free cloth moistened with isopropyl alcohol or ethanol. Carry out the maintenance frequently.

  • Page 84: Roller Maintenance

    Maintaining the Printer Roller Maintenance Wipe the roller with a dry, lint-free cloth moistened with isopropyl alcohol or ethanol. After cleaning the roller, make sure that no lint or other material remains on the roller. 2 Roller...

  • Page 85: Paper Exit Slot Maintenance

    Maintaining the Printer Paper Exit Slot Maintenance If adhesive accumulates at the paper exit slot and media becomes jammed or if the paper exit slot becomes dirty, clean the paper exit slot with a cloth slightly moistened with isopropyl alcohol. 3 Paper exit slot...
  • Page 86 Section II Application How to Use P-touch Editor How to Use P-touch Transfer Manager & P-touch Library Transferring Templates with P-touch Transfer Express How to Update P-touch Software...

  • Page 87: How To Use P-Touch Editor

    ® For Windows From the Start button, select [All apps] and click [P-touch Editor 5.1] under [Brother P-touch], or double-click [P-touch Editor 5.1] on the desktop. When P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
  • Page 88 How to Use P-touch Editor Select an option in the screen. 1 To create a new layout, double-click [New Layout], or click [New Layout] and then click [ 2 To create a new layout using a preset layout, double-click a category button, or select a category button and then click [ 3 To connect a pre-set layout to a database, select the check box next to [Connect Database].
  • Page 89 How to Use P-touch Editor Printing with P-touch Editor Express mode This mode allows you to quickly create layouts that include text and images. The [Express] mode screen is explained below: You can print by selecting [Print] from [File] in the menu bar or by clicking the [Print] icon. (Configure the print settings in the [Print] screen before printing.) Professional mode This mode allows you to create layouts using a wide-range of advanced tools and options.
  • Page 90 How to Use P-touch Editor Snap mode This mode allows you to capture all or a portion of your computer screen content, print it as an image, and save it for future use. Click the [Snap] mode selection button. The [Description of Snap mode] dialog box appears. Click [OK].

  • Page 91: Tips For Creating Templates

    Tips for Creating Templates From the computer, use P-touch Editor 5.1, which can be downloaded from the Brother Solutions Center at install.brother, to create a label layout. For more information about its use, see How to Use P-touch Editor on page 78.
  • Page 92 How to Use P-touch Editor Click [Text] (1), and then specify the font and style (2). Clicking displays the cursor so text can be typed in. After inserting the text, click the text box to move it within the template. Repeat steps 5 and 6 to enter text and arrange the layout.
  • Page 93 How to Use P-touch Editor Inserting the Date and Time in a Label In P-touch Editor 5.1, open the label layout you want to edit. On the menu bar, click [Insert] - [Date/Time] to display the [Date and Time Properties] dialog box. Select settings for the format of the text you want to insert.

  • Page 94: Linking A Database To A Template

    How to Use P-touch Editor Linking a Database to a Template Label sample  A database can be linked to the template you created. Since the text in the template can be replaced with text from the database, multiple labels can be printed simply by creating a single template. For more information about specifying database settings, see [P-touch Editor Help].
  • Page 95 How to Use P-touch Editor Click [Next] to display a settings dialog box. With [Database Field] under [Merge Fields], specify which database column will be linked to which object, and then click [OK]. The template and database will be linked, and the main window appears. Click the database row to be selected to display the label with the text replaced.

  • Page 96: How To Use P-Touch Transfer Manager & P-Touch Library

    After P-touch Transfer Manager is used to transfer data to the printer, P-touch Template is used to send text data to the printer that will be inserted into the template and printed. For more information about P-touch Template, download the P-touch Template manual (English only) from the Brother Solutions Center website: support.brother.com...

  • Page 97: Using P-Touch Transfer Manager

    ® For Windows Vista / Windows 7 / Windows Server 2008 / Windows Server 2008 R2: From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Transfer Manager 2.2]. ® ® ® ® For Windows 8 / Windows 8.1 / Windows Server...
  • Page 98 How to Use P-touch Transfer Manager & P-touch Library Main window 1 Menu bar Provides access to various commands, which are grouped under each menu title ([File], [Edit], [View], [Tool], and [Help]) according to their functions. 2 Toolbar Provides access to frequently used commands. 3 Printer selector Allows you to select which printer the data will be transferred to.
  • Page 99 How to Use P-touch Transfer Manager & P-touch Library Explanations of the Toolbar Icons Icon Button name Function Transfer Transfers templates and other data from the computer to the (Only for P-touch Transfer printer. Manager) Save Transfer File Changes the file type of the data to be transferred to other applications.

  • Page 100: Transferring Templates Or Other Data From The Computer To The Printer

    How to Use P-touch Transfer Manager & P-touch Library Transferring Templates or Other Data from the Computer to the Printer Use the following procedure to transfer templates, databases and images from the computer to the printer. Connect the computer and the printer using a USB cable or a wireless connection and turn the printer on. Start the P-touch Transfer Manager.
  • Page 101 How to Use P-touch Transfer Manager & P-touch Library Right-click the [Configurations] folder, select [New], and then create a new folder. In the example above, the folder [Transfer] is created. Drag the template or other data that you want to transfer and place it in the new folder. Transfer Function Specification Maximum number of Data type...
  • Page 102 How to Use P-touch Transfer Manager & P-touch Library Note You can confirm the available space in the transfer file memory by printing out the printer information. Press and hold the (Feed) button on your printer to print the printer information. See [RomFree] for the available space*.
  • Page 103 How to Use P-touch Transfer Manager & P-touch Library To change the key number assigned to an item, right-click the item, select [Key Assign], and then select the key number you want. Note • Except for the data in databases, all data transferred to the printer is assigned a key number. •...
  • Page 104 How to Use P-touch Transfer Manager & P-touch Library Select the folder containing the templates or other data that you want to transfer, and then click [Transfer]. A confirmation message appears. Note • You can also transfer individual items to the printer without adding them to a folder. Select the template or other data that you want to transfer, and then click [Transfer].

  • Page 105: Backing Up Templates Or Other Data Saved In The Printer

    How to Use P-touch Transfer Manager & P-touch Library Backing up Templates or Other Data Saved in the Printer Use the following procedure to retrieve the templates or other data saved in the printer and save it on the computer. Important •...

  • Page 106: Deleting All The Printer Data

    How to Use P-touch Transfer Manager & P-touch Library Deleting All the Printer Data Use the following procedure to delete all templates or other data that are saved in the printer. Important This feature is only available when the computer and printer are connected via USB. Connect the computer and the printer and switch the printer’s power On.

  • Page 107: Creating A Blf File Or A Pdz File

    How to Use P-touch Transfer Manager & P-touch Library Creating a BLF File or a PDZ File You can use P-touch Transfer Manager to save template data, which was created using P-touch Editor, in the BLF or PDZ format. You can transfer these files in this format to a printer over a network, from a computer or mobile device.

  • Page 108: Using P-Touch Library

    ® For Windows Vista / Windows 7 / Windows Server 2008 / Windows Server 2008 R2: From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Library 2.2]. ® ® ® ® For Windows 8 / Windows 8.1 / Windows Server...

  • Page 109: Opening And Editing Templates

    How to Use P-touch Transfer Manager & P-touch Library 5 Preview Displays a preview of the templates or other data selected in the templates list. Explanations of the Toolbar Icons Icon Button name Function Open Opens the selected template. Print Prints the selected template with the printer.

  • Page 110: Printing Templates

    How to Use P-touch Transfer Manager & P-touch Library Printing Templates Select the template you want to print and then click [Print]. The template is printed using the connected printer. Searching for Templates or Other Data You can search for templates or other data registered to P-touch Library. Click [Search].
  • Page 111 How to Use P-touch Transfer Manager & P-touch Library Specify the search criteria. The following search criteria are available. Settings Details Multiple Parameters Determines how the program searches when multiple criteria are specified. If you select [AND], the program searches for files that satisfy all of the criteria. If you select [OR], the program searches for files that satisfy any of the criteria.

  • Page 112: Transferring Templates With P-Touch Transfer Express

    The user must prepare P-touch Transfer Express for transferring templates to the printer. Important P-touch Transfer Express is developed in English. The latest P-touch Transfer Express can be downloaded from the following website: install.brother [Select your region/country.] - [Product Search] - [Downloads]. Download Transfer Express to any location on the computer.

  • Page 113: Transferring The Template To P-Touch Transfer Manager

    The template can also be transferred to P-touch Transfer Manager by clicking the Start button - [All Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Transfer Manager 2.2] to start P-touch Transfer Manager, then dragging the .lbx file to the P-touch Transfer Manager window.

  • Page 114: Saving The Template As A Transfer Package File (.Pdz)

    Transferring Templates with P-touch Transfer Express Saving the Template as a Transfer Package File (.pdz) To create a file in a format recognized by P-touch Transfer Express, save the template as a Transfer Package file (.pdz). In the folder view, select [Configurations]. Select the template you want to distribute.
  • Page 115 Transferring Templates with P-touch Transfer Express Click [File] - [Save Transfer File]. Note • If [Save Transfer File] was clicked while either [Configurations] or a created folder is selected, all templates in the folder are saved as the Transfer Package file (.pdz). •...

  • Page 116: Distributing The Transfer Package File (.Pdz) And P-Touch Transfer Express To The User

    Transferring Templates with P-touch Transfer Express Distributing the Transfer Package File (.pdz) and P-Touch Transfer Express to the User Note If the users already have P-touch Transfer Express downloaded, it is not necessary for the administrator to send the Transfer Express folder to the user. In this case, the user can simply move the distributed Transfer Package file to the downloaded folder and then double-click [PtTrExp.exe].

  • Page 117: Transferring The Transfer Package File (.Pdz) To Your Printer

    Transferring Templates with P-touch Transfer Express Transferring the Transfer Package File (.pdz) to Your Printer Using the P-touch Transfer Express application received from the administrator, the user can transfer the Transfer Package file (.pdz) to the printer. Important Do not turn off the power when transferring templates. Turn on the printer.
  • Page 118 Transferring Templates with P-touch Transfer Express When there are either multiple or no Transfer Package files (.pdz) within the folder containing [PtTrExp.exe], click [Browse]. Select the Transfer Package file you want to transfer, and then click [Open]. Click [Transfer].
  • Page 119 Transferring Templates with P-touch Transfer Express Click [Yes]. The transfer of the Transfer Package file begins. Click [OK]. The transfer of the Transfer Package file is completed.

  • Page 120: How To Update P-Touch Software

    In the following steps, you will see XX-XXXX. Read "XX" as your printer name. Note • To use the P-touch Update Software, download it from our website at install.brother and install it. The installation instructions are available on the download page.
  • Page 121 How to Update P-touch Software Click the [Computer software update] icon. Select the [Printer] and [Language], select the check box next to P-touch Editor, and then click [Install]. A message appears to indicate the installation has finished.

  • Page 122: Updating The Firmware

    2008 R2 Double-click the [P-touch Update Software] icon. Note The following method can also be used to start the P-touch Update Software. Click the Start button, and then select [All Programs] - [Brother P-touch] - [P-touch Update Software]. ® ® ®...
  • Page 123 How to Update P-touch Software Select the [Printer], ensure that [The machine is connected correctly.] is displayed, and then click [OK]. Select the [Language], select the check box next to the firmware to be updated, and then click [Transfer]. Important Do not turn off the printer or disconnect the cable while the data is being transferred.
  • Page 124 Section III Wireless network (RJ-2050/2140/2150 Only) Introduction Changing Your Printer’s Network Settings Web Based Management...

  • Page 125: Introduction

    Introduction Network Features Your printer can be shared on an IEEE 802.11b/g/n wireless network using the internal network print server. The print server supports various functions and methods of connection on a network supporting TCP/IP, depending on the operating system you are running.

  • Page 126: Changing Your Printer's Network Settings

    (IP Address, Subnet Mask and Gateway) Using the BRAdmin Light Utility The BRAdmin Light utility is designed for the initial setup of Brother network connectable devices. It can also search for Brother products in a TCP/IP environment, show the status and configure basic network settings, such as the IP address.
  • Page 127 Light utility screen. Select [STATIC] for the [Boot Method]. Enter the [IP Address], [Subnet Mask] and [Gateway] (if needed) of your print server. Click [OK]. With a correctly programmed IP address, the Brother print server appears in the device list.

  • Page 128: Other Management Utilities

    BRAdmin Professional is a utility for more advanced management of network connected Brother devices. This utility can search for Brother products on your network, and show the device status from an easy to read Explorer style window that changes color to represent the status of each device.

  • Page 129: Web Based Management

    Web Based Management Overview You can use a standard web browser to manage a printer on your network using HTTP. When using Web Based Management, you can do the following:  Display your printer status information  Change network settings such as TCP/IP information ...

  • Page 130: Configuring The Printer Settings Using Web Based Management (Web Browser)

    Web Based Management Configuring the Printer Settings Using Web Based Management (Web Browser) A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). Type http://printer_ip_address/ into your browser. (Where printer_ip_address is the IP address or the print server name.) ...
  • Page 131 Section IV Appendix Product Specifications Troubleshooting Supported Protocols and Security Features Network Terms and Information...

  • Page 132: Product Specifications

    Direct Thermal Print resolution 203 dpi Print speed (Depends on Maximum 6 ips (152 mm/sec) the media used.) (Under Brother standard environment) Maximum print width Receipt: 2" (51 mm) 2.12" (54 mm) Label: 1.89" (48 mm) Maximum print length 39.37" (1 m) Minimum print length 0.5"...
  • Page 133 6,400 labels (for continuous printing when connected using USB and using a new, fully labels charged rechargeable Li-ion battery) Tested using Brother's print test data (13% coverage, 2" × 1" (51 × 25.4 mm)) at 73.4°F (23°C). Charging time 3 hours (when charging at 73.4°F (23°C) with the printer turned off, and using a new...

  • Page 134: Troubleshooting

    Check that the media roll compartment cover is closed.  Has a print error or transmission error occurred? Turn off the printer and on again. If the problem still occurs, contact Brother Customer Service at 1-800-255-0415.  Are the roll guides not touching the sides of the media roll? (RJ-2140/2150 only) Move the roll guides against the sides of the media roll.
  • Page 135 Troubleshooting Problem Solution Your printer does not feed paper.  Is there dirt or lint on the roller preventing it from rolling freely? Clean the roller. (See Roller Maintenance on page 75.)  Check that the ejection path of the paper is not blocked. Check that the media roll is set correctly by removing the media roll and ...

  • Page 136: Printed Image Problems

    Troubleshooting Problem Solution When printing via the USB cable, the Is the printer set for sequential printing? printer repeatedly pauses and then If so, set print mode to buffered printing. continues printing. ® ® For Windows Vista / Windows Server 2008: Open printer properties from [Control Panel] - [Hardware and Sound] - [Printers], click the printer you want, and select [Select printing preferences].

  • Page 137: Printer Problems

    Check that the battery is inserted correctly. If it is, check that the battery has sufficient charge remaining.  If the LED indicator or the LCD still does not light up, contact Brother Customer Service at 1-800-255-0415. A data transmission error appears on ...
  • Page 138 Troubleshooting Problem Solution I want to reset the printer/delete the To reset the printer, perform the following procedure: data transferred from the computer. 1 Press and hold the (Power) button to turn the printer off. 2 Press and hold the (Feed) button and the (Power) button for about three seconds.

  • Page 139: Network Setup Problems

    Troubleshooting Network Setup Problems Problem Solution You are using security software.  Confirm your settings in the installer dialog box.  Allow access when the security software alert message appears during the printer installation. Your security settings Recheck and choose the correct security settings. (SSID/Network Key) are ...

  • Page 140: Cannot Print Over The Network

    BRAdmin Light installation, or when printing. Incorrect port numbers are being The following port numbers are used for Brother network features: used for the Brother network  BRAdmin Light i Port number 161 / Protocol UDP features.

  • Page 141: Checking The Operation Of Network Devices

    Troubleshooting Checking the Operation of Network Devices Problem Solution Your printer and Wi-Fi access Make sure you have confirmed all instructions in Overview on page 125. point/router are not turned on. I do not know my printer's Check [Communication settings] in the Printer Setting Tool. network settings, such as the IP See Changing the Printer Settings on page 34.
  • Page 142 Use the AC adapter and AC power cord to connect the printer to an AC power outlet, or use the car adapter to connect the printer to a DC power outlet to charge the battery. If the error message is displayed, contact Brother customer service. System Error! ...

  • Page 143: Supported Protocols And Security Features

    Supported Protocols and Security Features Interface Wireless IEEE 802.11b/g/n (Infrastructure Mode) (RJ-2050/2140/2150 only) IEEE 802.11b/g/n (Ad-Hoc Mode) IEEE 802.11g/n (Wireless Direct Mode) Network Protocol (IPv4) ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), mDNS, (common) WINS, NetBIOS name resolution, LPR/LPD, Custom Raw Port/Port9100, FTP Server, TFTP client and server, SNTP client, ICMP, LLMNR responder, SNMPv1/v2c Protocol (IPv6)

  • Page 144: Network Terms And Information

    Network Terms and Information Types of Network Connections and Protocols You will find basic information about the advanced network features of the printer, along with general networking and common terms. The supported protocols and network features differ depending on the model you are using. Types of Network Connections Peer-to-Peer printing using TCP/IP In a Peer-to-Peer environment, each computer directly sends and receives data to each device.
  • Page 145 Network Terms and Information Network Shared printing In a Network Shared environment, each computer sends data via a centrally controlled computer. This type of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs. Network printer (your printer) 1 Client computer...

  • Page 146: Configuring Your Printer For A Network

    Network Terms and Information Configuring Your Printer for a Network IP Addresses, Subnet Masks and Gateways To use the printer in a networked TCP/IP environment, you need to configure its IP address and subnet mask. The IP address you assign to the print server must be on the same logical network as your host computers. If it is not, you must correctly configure the subnet mask and the gateway address.
  • Page 147 Network Terms and Information Subnet mask Subnet masks restrict network communication.  For example, Computer 1 can talk to Computer 2 • Computer 1 IP Address: 192.168.1.2 Subnet Mask: 255.255.255.0 • Computer 2 IP Address: 192.168.1.3 Subnet Mask: 255.255.255.0 The 0 in the Subnet mask signifies that there is no limit to communication at this part of the address. In the above example, this means, we can communicate with any device with an IP address that begins with 192.168.1.x.

  • Page 148: Wireless Network Terms And Concepts

    (how the device identifies itself to the network) and encryption (how the data is encrypted as it is sent on the network). If you do not correctly specify these options when you are configuring your Brother wireless printer, it will not be able to connect to the wireless network. Therefore, care must be taken when configuring these options.
  • Page 149 Network Terms and Information  TKIP TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing, a message integrity check and rekeying mechanism.  Advanced Encryption Standard (AES) provides stronger data protection by using a symmetric-key encryption. When [Communication Mode] is set to [Ad-hoc] Authentication Method Encryption Mode Open System...
  • Page 150 Network Terms and Information Authentication and Encryption methods for an enterprise wireless network An enterprise wireless network is a large network with IEEE 802.1x support. If you configure your printer in an IEEE 802.1x supported wireless network, you can use the following authentication and encryption methods: Authentication methods ...
  • Page 151 Network Terms and Information Encryption methods TKIP  TKIP (Temporal Key Integrity Protocol) provides a per-packet key mixing a message integrity check and rekeying mechanism.  Advanced Encryption Standard (AES) provides stronger data protection by using a symmetric-key encryption.  CKIP The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.
  • Page 152 Network Terms and Information User ID and password The following security methods support a user ID less than 64 characters and a password less than 32 characters in length.  LEAP  EAP-FAST  PEAP EAP-TTLS  EAP-TLS (For user ID) ...

This manual is also suitable for:

Rj-2050Rj-2140Rj-2150

Table of Contents