Ford flex 2017 Owner's Manual

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2017 FLEX Owner's Manual

owner.ford.com

ford.ca

September 2016

First Printing

Owner's Manual

Flex

Litho in U.S.A.

HA8J 19A321 AA

Table of Contents

Troubleshooting

Summary of Contents for Ford flex 2017

Page 1 2017 FLEX Owner’s Manual owner.ford.com ford.ca September 2016 First Printing Owner’s Manual Flex Litho in U.S.A. HA8J 19A321 AA...
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2016 All rights reserved. Part Number: 20160903133647...
Page 4: Table Of Contents
Driver and Passenger Airbags....45 Data Recording..........9 Front Passenger Sensing System....46 California Proposition 65......11 Side Airbags.............48 Perchlorate............11 Safety Canopy ..........49 Ford Credit............11 Crash Sensors and Airbag Indicator..50 Replacement Parts Recommendation........12 Airbag Disposal..........51 Special Notices..........12 Keys and Remote Controls Mobile Communications Equipment.............13 General Information on Radio Export Unique Options........13...
Page 5 Table of Contents Adjusting the Steering Wheel - Vehicles Warning Lamps and Indicators....94 With: Power Adjustable Steering Audible Warnings and Indicators.....97 Column............75 Audio Control...........76 Information Displays Voice Control............77 General Information........99 Cruise Control...........77 Information Messages........107 Information Display Control......77 Heated Steering Wheel........77 Climate Control Manual Climate Control......116 Pedals...
Page 6 Table of Contents Rear Parking Aid...........180 Starting and Stopping the Engine Active Park Assist..........181 Rear View Camera........185 General Information........149 Ignition Switch..........149 Cruise Control Keyless Starting..........149 Principle of Operation........188 Starting a Gasoline Engine.......150 Using Cruise Control........188 Engine Block Heater........153 Using Adaptive Cruise Control....189 Fuel and Refueling Driving Aids Safety Precautions........155...
Page 7 Table of Contents Transporting the Vehicle......224 Adjusting the Headlamps......259 Removing a Headlamp......260 Customer Assistance Changing a Bulb..........260 Getting the Services You Need....226 Bulb Specification Chart......263 In California (U.S. Only)......227 Changing the Engine Air Filter....265 The Better Business Bureau (BBB) Auto Line Program (U.S.
Page 8 Table of Contents Transmission Code Designation....303 Ford Protect Capacities and Specifications - 3.5L Ford Protect...........437 Duratec............304 Capacities and Specifications - 3.5L Scheduled Maintenance Ecoboost ..........308 General Maintenance Information..439 Normal Scheduled Maintenance..442 Audio System Special Operating Conditions Scheduled General Information........313 Maintenance..........445 Audio Unit - Vehicles With: AM/FM/CD/ Scheduled Maintenance Record...447...
Page 9 Flex (), enUSA, First Printing...
Page 10: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.
Page 11 Introduction Cabin air filter Front airbag E67017 Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor Heated rear window Cruise control E71340 Heated windshield Do not open when hot...
Page 12: Data Recording
In order to properly diagnose and service your vehicle, Ford Motor Company Power window lockout (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct...
Page 13 Ford of Canada privacy policy at is recorded by the event data recorder www.ford.ca, including our U.S. data under normal driving conditions and no storage and use of service providers in personal data or information (e.g., name,...
Page 14: California Proposition 65
Terms and Conditions. See SYNC (page 321). US Only Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
Page 15: Replacement Parts Recommendation
A great way to know for sure you are getting this level Call 1-800-727-7000. of protection is to use genuine Ford For more information about Ford Credit replacement collision parts. and access to the Account Manager, go to Warranty on Replacement Parts www.fordcredit.com.
Page 16: Mobile Communications Equipment
We do not recommend appropriately used, particularly in or endorse the use of aftermarket plug-in emergency situations. Safety must be devices unless approved by Ford. The paramount when using mobile vehicle Warranty will not cover damage communications equipment to avoid caused by an aftermarket plug-in device.
Page 17 Introduction recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s Manual for all other required information and warnings.
Page 18: Environment
Environment PROTECTING THE ENVIRONMENT You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. Flex (), enUSA, First Printing...
Page 19: At A Glance
At a Glance INSTRUMENT PANEL OVERVIEW E232260 Air vent. Wiper lever. See Windshield Wipers (page 79). Direction Indicators. See Direction Indicators (page 86). Information display control. See Information Display Control (page 77). Instrument cluster. See Instrument Cluster (page 93). Information display control. See Information Display Control (page 77). Audio system.
Page 20 At a Glance Horn. Steering wheel adjustment. See Adjusting the Steering Wheel (page 75). Cruise control switches. See Using Cruise Control (page 188). Hood release. See Opening and Closing the Hood (page 244). Instrument panel dimmer control. See Instrument Lighting Dimmer (page 84).
Page 21: Child Safety
Child Safety GENERAL INFORMATION WARNINGS Technician (CPST) to make sure that you See the following sections for directions properly install the child restraint in your on how to properly use safety restraints vehicle and that you consult your for children. pediatrician to make sure you have a child restraint appropriate for your child.
Page 22: Installing Child Restraints
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Use a child safety seat Infants or Children weighing 40 lb (18 kg) or less (sometimes called an toddlers (generally age four or younger). infant carrier, convertible seat, or toddler seat).
Page 23 Child Safety Use a child safety seat (sometimes called • For second-row seating positions, an infant carrier, convertible seat, or adjust the recliner slightly to improve toddler seat) for infants, toddlers or child seat fit. If needed, remove the children weighing 40 lb (18 kg) or less head restraints.
Page 24 Child Safety Position the child safety seat in a seat with a combination lap and shoulder belt. E142531 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) E142529 for that seating position until you hear 2.
Page 25 Child Safety Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
Page 26 Child Safety E146523 E146522 4. Insert the belt tongue into the proper buckle (the buckle closest to the 2. After positioning the child safety seat direction the tongue is coming from) in the proper seating position, grasp the for that seating position until you hear shoulder belt and lap belt together a snap and feel the latch engage.
Page 27 Child Safety Note: Unlike the standard seatbelt, the necessary to remove the remaining inflatable seatbelt's unique lap portion locks slack that will exist once the extra the child seat for installation. The ability for weight of the child is added to the child the shoulder portion of the belt to move restraint.
Page 28 Child Safety Using Lower Anchors and Tethers Second-row bucket seats and third-row for CHildren (LATCH) passenger side WARNINGS Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death.
Page 29 Child Safety Attach LATCH lower attachments of the Combining Seatbelt and LATCH Lower child seat only to the anchors shown. Anchors for Attaching Child Safety Seats Use of Inboard Lower Anchors from the When used in combination, either the Outboard Seating Positions (Center seatbelt or the LATCH lower anchors may Seating Use) be attached first, provided a proper...
Page 30 Child Safety Second row bench seats and third row Placement of the tether strap passenger side • Second row outboard seat positions: Route the child safety seat tether strap over the seatback, under the head restraint and between the head restraint posts.
Page 31: Booster Seats
Child Safety 4. Tighten the child safety seat tether Second row bucket (40/40) strap according to the manufacturer's instructions. If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.
Page 32 Child Safety Types of Booster Seats Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 pounds (18 kilograms) and 80 pounds (36 kilograms) and upward to...
Page 33: Child Restraint Positioning
Child Safety Children and booster seats vary in size and the ideal fit (center) to a shoulder belt shape. Choose a booster that keeps the uncomfortably close to the neck and a lap belt low and snug across the hips, shoulder belt that could slip off the never up across the stomach, and lets you shoulder.
Page 34 Child Safety WARNINGS WARNINGS the way back. When possible, all children Never let a passenger hold a child on age 12 and under should be properly his or her lap while your vehicle is restrained in a rear seating position. If all moving.
Page 35: Child Safety Locks
Child Safety Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by X LATCH LATCH Safety belt Safety belt Safety belt Combined (lower (lower and top and LATCH only Restraint weight of anchors anchors tether (lower Type...
Page 36 Child Safety The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock.
Page 37: Seatbelts
Seatbelts PRINCIPLE OF OPERATION WARNINGS When possible, all children 12 years old and under should be properly WARNINGS restrained in a rear seating position. Always drive and ride with your Failure to follow this could seriously seatback upright and the lap belt increase the risk of injury or death.
Page 38: Fastening The Seatbelts
Seatbelts The safety belt pretensioners and rear inflatable safety belts are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The safety belt pretensioners at the front seating positions are designed to tighten the safety belts firmly against the occupant’s body when activated.
Page 39 Seatbelts Pregnant women should always wear their In addition, the retractor is designed to lock seatbelt. Position the lap belt portion of a if you pull the webbing out too quickly. If combination lap and shoulder belt low this occurs, let the belt retract slightly and across the hips below the belly and worn pull the webbing out again in a slow and as tight as comfort allows.
Page 40 Seatbelts 2. Grasp the shoulder portion and pull Note: The rear inflatable seatbelts are downward until you pull the entire belt compatible with most infant and child out. As the belt retracts, you will hear safety car seats and belt positioning booster a clicking sound.
Page 41: Seatbelt Height Adjustment
Seatbelts Stowing the Rear Inflatable Seatbelt The rear inflatable seatbelt has a snap retainer for stowing the seatbelt against the quarter trim panel when it is not in use. This prevents the seatbelt tongue from rattling against the side of the seat and keeps it out of the way when folding or tumbling the second row seats.
Page 42: Seatbelt Warning Lamp And Indicator Chime
Seatbelts Press the side release buttons and slide the height adjuster up or down. 2. Release the buttons and pull down on the height adjuster to make sure it is locked in place. SEATBELT WARNING LAMP AND INDICATOR CHIME This lamp illuminates and an audible warning will sound if the E209844 driver's safety belt has not been...
Page 43 Seatbelts If... Then... You and the front seat passenger buckle The Belt-Minder feature will not activate. your safety belts before you switch the ignition on or less than 1–2 minutes elapse after you switch the ignition on... You or the front seat passenger do not The Belt-Minder feature activates, the buckle your safety belts before your vehicle safety belt warning light illuminates and a...
Page 44: Child Restraint And Seatbelt Maintenance
Seatbelts 3. For the seating position you are Ford Motor Company recommends that switching off, buckle then unbuckle the all safety belt assemblies in use in vehicles safety belt three times at a moderate involved in a crash be replaced. However, speed, ending in the unbuckled state.
Page 45 Ford Motor Company dealers. Only Ford seatbelt extensions made by the original equipment seatbelts manufacturer should be used with Ford seatbelts. Ask your authorized dealer if your extension is compatible with your Ford vehicle restraint system.
Page 46: Personal Safety System
Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk of deployment strategy of the safety devices airbag-related injuries.
Page 47: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.
Page 48: Driver And Passenger Airbags
Supplementary Restraints System Proper Driver and Front Passenger DRIVER AND PASSENGER Seating Adjustment AIRBAGS WARNING WARNINGS National Highway Traffic Safety Never place your arm or any objects Administration (NHTSA) over an airbag module. Placing your recommends a minimum distance arm over a deploying airbag can of at least 10 inches (25 centimeters) result in serious arm fractures or other between an occupant’s chest and the...
Page 49: Front Passenger Sensing System
Supplementary Restraints System This system works with sensors that are part of the front passenger seat and seatbelt to detect the presence of a properly-seated occupant and determine if the front passenger frontal airbag should be enabled (may inflate) or not. E142846 Children must always be properly restrained.
Page 50 Supplementary Restraints System • When the front passenger sensing • When the front passenger sensing system disables (will not inflate) the system enables the front passenger front passenger frontal airbag, the frontal airbag (may inflate), the passenger airbag status indicator will passenger airbag status indicator will illuminate the OFF lamp and stay lit to illuminate the ON lamp and remain...
Page 51: Side Airbags
In certain sideways crashes, the person with disabilities, contact the Ford airbag on the side affected by the crash Customer Relationship Center. See will be inflated. The airbag was designed...
Page 52: Safety Canopy
Supplementary Restraints System WARNINGS All occupants of your vehicle E67017 including the driver should always • Crash sensors and monitoring system wear their safety belts even when an with readiness indicator. See Crash airbag supplemental restraint system and Sensors and Airbag Indicator (page curtain airbag is provided.
Page 53: Crash Sensors And Airbag Indicator
Supplementary Restraints System CRASH SENSORS AND AIRBAG INDICATOR WARNING Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of the vehicle.
Page 54: Airbag Disposal
Supplementary Restraints System If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash. The fact that the safety belt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the...
Page 55: Keys And Remote Controls
Keys and Remote Controls computers or cell phones can interfere with GENERAL INFORMATION ON remote operation. Operating your remote RADIO FREQUENCIES control near metal or metallic-finished purses, bags or clothing can interfere with This device complies with Part 15 of the remote operation.
Page 56: Remote Control
Keys and Remote Controls REMOTE CONTROL Integrated Keyhead Transmitter Equipped) E138616 The intelligent access keys operate the power locks and the remote start system. The key must be in your vehicle to use the push button start. E210695 Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle.
Page 57 Keys and Remote Controls Replacing the Battery 4. Insert a new battery with the + facing upward. Press the battery down to Note: Refer to local regulations when make sure it is fully in the housing. disposing of transmitter batteries. 5.
Page 58 Keys and Remote Controls 5. Reinstall the battery housing cover Vehicles with automatic climate control onto the transmitter and install the key can be configured to operate when the blade. vehicle is remote started. See Automatic Climate Control (page 119). Car Finder Many states and provinces have restrictions for the use of remote start.
Page 59: Replacing A Lost Key Or Remote Control
Keys and Remote Controls 2. Press the remote start button twice. You may have to be closer to your vehicle The exterior lamps flash twice. to remotely switch off your vehicle after remote starting. This is due to the added The horn sounds if the system fails to start, noise of your running vehicle.
Page 60: Mykey
MyKey • Driver assist features, if equipped on PRINCIPLE OF OPERATION your vehicle, are forced on: parking aid, blind spot information system (BLIS), MyKey allows you to program keys with cross traffic alert, lane departure restricted driving modes to promote good warning and forward collision warning driving habits.
Page 61: Creating A Mykey
MyKey • Various vehicle speed reminders so you equipped with these features). know when your vehicle approaches the limits. Warnings appear in the CREATING A MYKEY information display and an audible warning sounds when you exceed the Use the information display to create a limit.
Page 62: Clearing All Mykeys
MyKey Note: You can clear or change your MyKey CLEARING ALL MYKEYS settings at any time during the same key cycle as you created the MyKey. Once you You can clear or change your MyKey have switched the vehicle off, however, you settings using the information display will need an admin key to change or clear control on the steering wheel.
Page 63: Checking Mykey System Status
MyKey You can find information on programmed CHECKING MYKEY SYSTEM MyKey(s) using the information display STATUS control on the steering wheel. See Information Displays (page 99). To find information on programmed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description Settings...
Page 64: Using Mykey With Remote Start Systems
Ford-approved, aftermarket remote start USING MYKEY WITH REMOTE systems. If you choose to install a remote START SYSTEMS start system, see an authorized dealer for a Ford-approved remote start system. MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition Potential Causes I cannot create a MyKey.
Page 65 MyKey Condition Potential Causes I lost a key. Program a spare key. See Passive Anti-Theft System (page 73). MyKey distances do not accumulate. • The MyKey user is not using the MyKey. • An admin key holder cleared the MyKeys and created new MyKeys.
Page 66: Doors And Locks
Doors and Locks Press and hold both the lock and unlock LOCKING AND UNLOCKING buttons on the remote control for three seconds to change between driver door or You can use the power door lock control all doors unlock mode. The direction or the remote control to lock and unlock indicators will flash twice to indicate a your vehicle.
Page 67 Doors and Locks Opening a Rear Door From the At the Liftgate Inside Press the exterior liftgate release button on the top of the liftgate pull-cup handle. Pull the interior door handle twice to See Manual Liftgate (page 66). unlock and open a rear door. The first pull unlocks the door and the second pull Smart Unlocks for Integrated opens the door.
Page 68 Doors and Locks Enabling or Disabling Autolock and To override smart unlock, lock your vehicle Autounlock after you have closed all doors by: • Using the keyless entry keypad. You can switch autounlock and autolock • Pressing the lock button on another on or off independently of each other.
Page 69: Manual Liftgate
Doors and Locks Switch the ignition off. The horn MANUAL LIFTGATE (If Equipped) sounds indicating programming is complete. WARNINGS Illuminated Entry It is extremely dangerous to ride in a cargo area, inside or outside of a The interior lamps and some exterior vehicle.
Page 70: Power Liftgate
Doors and Locks Opening the Liftgate POWER LIFTGATE (If Equipped) Manually WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed.
Page 71 Doors and Locks If there is a problem with the open or close From the Instrument Panel request, a tone will sound for one of the Press the button on the following reasons: instrument panel. • The ignition is on and the transmission E138633 is not in park (P).
Page 72 Doors and Locks Closing the Liftgate 2. Stop the liftgate movement by pressing the control button on the liftgate when WARNING it reaches the desired height. Keep clear of the liftgate when Note: Once the liftgate has stopped activating the rear switch. moving, you can also manually move it to the desired height.
Page 73: Keyless Entry
Doors and Locks Note: Entering your vehicle while the Note: Allow the power system to open the liftgate is closing can cause your vehicle to liftgate. Manually pushing or pulling the bounce and activate obstacle detection. To liftgate may activate the system s obstacle prevent this, let the power liftgate close detection feature and stop the power completely before you enter your vehicle.
Page 74 Doors and Locks Recalling Memory Positions (If You can use the keypad to do the Equipped) following: • Lock or unlock the doors. The programmed entry codes recall driver memory positions as follows: • Program and erase user codes. • Entry code 1 recalls driver 1 memory •...
Page 75 Doors and Locks Unlocking All Doors Enter the factory-set code or your personal code, then press 3·4 on the keypad within five seconds. Unlocking Only the Driver Door Enter the factory-set or your personal five-digit code. You must press each number within five seconds of each other.
Page 76: Security
Note: Your vehicle comes equipped with two integrated keyhead transmitters or two Note: The system is not compatible with intelligent access keys. non-Ford aftermarket remote start systems. The integrated keyhead transmitter Use of these systems may result in vehicle functions as a programmed ignition key...
Page 77: Anti-Theft Alarm
Security You must have two previously Programming a Spare Intelligent programmed coded keys and the new Access Key unprogrammed key readily accessible. See See your authorized dealer to have your authorized dealer to have the spare additional keys programmed to your key programmed if two previously vehicle.
Page 78: Steering Wheel
Steering Wheel ADJUSTING THE STEERING ADJUSTING THE STEERING WHEEL - VEHICLES WITH: WHEEL - VEHICLES WITH: MANUAL ADJUSTABLE POWER ADJUSTABLE STEERING COLUMN STEERING COLUMN Note: Make sure that you are sitting in the WARNING correct position. See Sitting in the Correct Do not adjust the steering wheel Position (page 125).
Page 79: Audio Control
Steering Wheel End of Travel Position AUDIO CONTROL The steering column sets a stopping You can operate the following functions position just short of the end of the column with the control: position to prevent damage to the steering column. A new stopping position sets if the steering column encounters an object when tilting or telescoping.
Page 80: Voice Control
Steering Wheel Type 2 VOICE CONTROL (If Equipped) E173609 Phone mode. E173611 Voice recognition. See Cruise Control (page 188). See your SYNC information. INFORMATION DISPLAY CRUISE CONTROL CONTROL Type 1 E173617 See Information Displays (page 99). HEATED STEERING WHEEL E173610 Equipped) See your SYNC information.
Page 81: Pedals
Pedals (If Equipped) ADJUSTING THE PEDALS WARNING Never use the controls while your feet are on the accelerator and brake pedals and the vehicle is moving. You can find the control on the left side of the steering column. Press and hold the appropriate side of the control to move the pedals.
Page 82: Wipers And Washers
Wipers and Washers Note: Clean the windshield and wiper WINDSHIELD WIPERS blades if they begin to leave streaks or smears. If that does not resolve the issue, Note: Fully defrost the windshield before install new wiper blades. See Changing you switch the windshield wipers on. the Wiper Blades (page 258).
Page 83: Windshield Washers
Wipers and Washers Use the rotary control to adjust the Press the end of the wiper lever to activate sensitivity of the rain sensor. Set the the washer: control to low sensitivity, and the wipers • A brief press causes a single wipe will turn on when the rain sensor detects without washer fluid.
Page 84 Wipers and Washers Rear Window Washer E208498 Rotate and hold the control to the top or bottom position to activate the rear washer. The control returns to the 2 or 0 position when you release it. Rear Camera Washer (If Equipped) Operating the rear washer also operates the rear camera washer.
Page 85: Lighting
Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
Page 86: Autolamps
Lighting Push the lever away from you again or pull the lever toward you to switch the high beam off. Headlamp Flasher E158778 E163268 When the lighting control is in the Slightly pull the lever toward you and autolamps position, the headlamps release it to flash the headlamps.
Page 87: Instrument Lighting Dimmer
Lighting The headlamps will not turn on by wiper HEADLAMP EXIT DELAY activation: You can set the delay time to keep the • During a single wipe. headlamps on for up to three minutes after • When the wipers are on to clear washer you switch off the ignition.
Page 88: Daytime Running Lamps
Lighting You can switch the fog lamps on when the DAYTIME RUNNING LAMPS lighting control is in any position except Equipped) off. WARNING ADAPTIVE HEADLAMPS Always remember to switch your Equipped) headlamps on in low light situations or during inclement weather. The The headlamp beams move in the same system does not activate the tail lamps direction as the steering wheel.
Page 89: Direction Indicators
Lighting Note: The system is only active at speeds INTERIOR LAMPS above 3 mph (5 km/h). The lamps will switch on when you have The system has a power-up movement met one of the following conditions: check feature. When your start your vehicle, the lamps track left to right, then •...
Page 90: Ambient Lighting
Lighting Second Row Map Lamps E173272 The second row lamps light when: • Any door is open. • You press and hold the top of the instrument lighting dimmer switch past the first detent. • You press any of the remote entry controls and the ignition is in the off position.
Page 91: Windows And Mirrors
Windows and Mirrors Overriding the Bounce-Back Feature POWER WINDOWS WARNING WARNINGS When you override the bounce-back Do not leave children unattended in feature the window will not reverse your vehicle and do not let them play if it detects an obstacle. Take care with the power windows.
Page 92: Exterior Mirrors
Windows and Mirrors Power-Folding Mirrors EXTERIOR MIRRORS (If Equipped) Power Exterior Mirrors WARNING Do not adjust the mirrors when your vehicle is moving. E163060 Note: Moving the mirrors 10 or more times within one minute, or repeated folding and unfolding of the mirrors while holding the control down during full travel, may disable the system to protect the motors from overheating.
Page 93 Windows and Mirrors Heated Exterior Mirrors See Heated Windows and Mirrors (page 123). Memory Mirrors (If Equipped) You can save and recall the mirror positions through the memory function. See Memory Function (page 130). Puddle Lamps (If Equipped) The lamps on the bottom part of the mirror housing light when you use your transmitter to unlock the doors or when you open a door.
Page 94: Interior Mirror
Windows and Mirrors Rotate the sun visor toward the side INTERIOR MIRROR window and extend it rearward for extra shade. WARNING Illuminated Vanity Mirror Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products.
Page 95 Windows and Mirrors Opening and Closing the Moonroof E163063 Press and release the SLIDE control to open the moonroof. The moonroof will stop short of the fully opened position. Note: This position helps to reduce wind noise or rumbling which may happen with the moonroof fully open.
Page 96: Instrument Cluster
Instrument Cluster Note: Cluster shown in standard measure GAUGES – metric clusters similar. E212029 Tachometer. Information Display. See General Information (page 99). Speedometer. Fuel Gauge. Flex (), enUSA, First Printing...
Page 97: Warning Lamps And Indicators
Instrument Cluster E217329 Left information display. See General Information (page 99). Speedometer. Right information display. See your SYNC information. Adaptive Cruise Control (If Equipped) WARNING LAMPS AND The speed control system INDICATORS indicator light changes color to E144524 indicate what mode the system The following warning lamps and is in: See Using Adaptive Cruise Control indicators will alert you to a vehicle...
Page 98 Instrument Cluster Airbag Readiness WARNING Driving your vehicle with the warning If this light fails to illuminate lamp on is dangerous. A significant when you switch the ignition on, decrease in braking performance continues to flash or remains on, E67017 may occur.
Page 99 Instrument Cluster Engine Oil High Beam If it illuminates with the engine It will illuminate when you switch running or when you are driving, the high beam headlamps on. It this indicates a malfunction. will flash when you use the Stop your vehicle as soon as it is safe to headlamp flasher.
Page 100: Audible Warnings And Indicators
Instrument Cluster Powertrain Malfunction/Reduced Normally, the service engine soon light will Power stay on until the engine is cranked, then turn itself off if no malfunctions are Illuminates when a powertrain present. However, if after 15 seconds the or an AWD fault has been service engine soon light blinks eight times, detected.
Page 101 Instrument Cluster Keyless Warning Alert (If Equipped) Sounds the horn twice when you exit your vehicle with the intelligent access key, after the last door is closed and your keyless vehicle is in RUN, indicating your vehicle is still on. Headlamps On Warning Chime Sounds when you remove the key from the ignition and open the driver's door and you...
Page 102: Information Displays
Information Displays Information Display Controls GENERAL INFORMATION (Type 1) WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 103 Information Displays Note: Some options may appear slightly • Trip 1 & 2 different or not at all if the items are • Fuel Economy optional. • Information • Settings Trip 1 & 2 Trip 1 & 2 Speedometer Trip distance Average fuel economy Elapsed trip time Hold OK to Reset...
Page 104 Information Displays Information Information Intelligent AWD MyKey® Distance (if key is programmed) — Distance traveled when a programmed key is in use. MyKey® Information — Number of MyKeys and admin keys programmed) Coolant Temp. — The engine coolant indicator will change colors indicating: blue for cool, gray for normal and red for hot.
Page 105 Information Displays Settings Auto Highbeam Autolamp Delay Autolamp Delay Compass Display Calibrate Set Zone DTE calculation Normal or Towing Easy Entry/Exit Locks Autolock Autounlock Remote Unlock All Doors or Driver's First Oil Life Reset Set to XXX% Power Liftgate Switch Enabled or Switch Disabled Remote Start Climate Control Auto or Last...
Page 106 Information Displays Settings Volume Limiter Do Not Disturb Clear MyKeys Hold OK to Clear All MyKeys • Press the left arrow button to exit a Information Display Controls menu. (Type 2) • Press and hold the left arrow button at any time to return to the main menu display (escape button).
Page 107 Information Displays Display Mode Option 1 XXX mi (km) to empty, Fuel gauge and Total odometer Option 2 Round tachometer, Fuel gauge and Total odometer Option 3 Round tachometer, Engine coolant temp gauge, Fuel gauge and Total odometer Option 4 Digital speedometer, Fuel gauge and Total odometer Regardless of display mode chosen, when you use the SelectShift Automatic trans-...
Page 108 Information Displays Elapsed trip time Note: Press and hold OK to reset the currently displayed trip information. When you switch off your vehicle the timer stops and restarts when you restart your Trip distance vehicle. Shows the accumulated trip distance. Fuel Economy Average fuel economy Use the left or right arrow buttons to...
Page 109 Information Displays Settings driver setting choices. Note: Some items are optional and may In this mode, you can configure different not appear. Settings Vehicle Drive Handling in D Sport, Normal or Comfort Control Handling in S Sport or Normal Auto Engine Off DTE Calcula- Normal or Towing tion...
Page 110: Information Messages
Information Displays Settings Create Hold OK to Create MyKey MyKey 911 Assist Always On or User Selectable Traction Control Max Speed Choose desired speed or off Speed Minder Volume On or Off Limiter Do Not Always On or User Selectable Disturb MyKey On or Off...
Page 111 Information Displays Certain messages need to be confirmed before you can access the menus. Adaptive Cruise Control Message Action Adaptive Cruise A radar malfunction is preventing the adaptive cruise from Malfunction engaging. See Using Adaptive Cruise Control (page 189). Adaptive Cruise Not Conditions exist such that the adaptive cruise cannot function Available properly.
Page 112 Information Displays Automatic Engine Shutdown Message Action Engine Shuts Off In The engine is getting ready to shut off. {seconds to shut off:#0} Seconds Engine Shut Off For Fuel The engine has shut off to help increase fuel economy. Economy Engine Shuts Off in The engine is getting ready to shut off.
Page 113 Information Displays Battery and Charging System Message Action Check Charging System The charging system needs servicing. If the warning stays on or continues to come on, contact an authorized dealer as soon as possible. Turn Power Off To Save The battery management system determines that the battery Battery is at a low state of charge.
Page 114 Information Displays Brake System Message Action Brake Fluid Level Low The brake fluid level is low and the brake system should be inspected immediately. See Brake Fluid Check (page 255). Check Brake System The brake system needs servicing. Stop the vehicle in a safe place.
Page 115 Information Displays Fuel Message Action Fuel Level Low An early reminder of a low fuel condition. Check Fuel Fill Inlet The fuel fill inlet may not be properly closed. Keys and Intelligent Access Message Action To START Press Brake A reminder to press the brake while starting your vehicle. No Key Detected The key is not detected by the system.
Page 116 Information Displays Message Action Washer Fluid Level Low The washer fluid is low and needs to be refilled. Transport Mode Contact Indicates that your vehicle is still in Transport mode. This may Dealer not allow some features to operate properly. Contact an authorized dealer.
Page 117 Information Displays Park Aid Message Action Check Park Aid The system has detected a condition that requires service. Contact your authorized dealer. See Rear Parking Aid (page 180). Check Rear Park Aid The system has detected a condition that requires service. Contact your authorized dealer.
Page 118 Information Displays Tire Pressure Monitoring System Message Action Tire Pressure Low One or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 290). Tire Pressure Monitor The tire pressure monitoring system is malfunctioning. If the Fault warning stays on or continues to come on, contact an authorized dealer.
Page 119: Climate Control
Climate Control MANUAL CLIMATE CONTROL E210700 Power: Press to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle. Air distribution control: Adjust to turn airflow from the windshield, instrument panel, or footwell vents on or off. You can distribute air through the following combinations: windshield, windshield/floor, panel, panel/floor, and floor.
Page 120: Automatic Climate Control
Climate Control Temperature control: Controls the temperature of the air circulated in your vehicle. Rear fan speed control: Adjust the volume of air circulated to the rear of the passenger compartment. Rear passenger temperature control: Adjust the temperature to the rear of the passenger compartment.
Page 121 Climate Control Defrost: Select to distribute air through the windshield air vents and de-mister. Air distribution to the instrument panel and footwell vents turns off. You can also use this setting to defrost and clear the windshield of a thin covering of ice.
Page 122: Automatic Climate Control - Vehicles With: Premium Am/Fm/Cd
Climate Control Note: You can switch temperature units AUTOMATIC CLIMATE between Fahrenheit and Celsius. See your CONTROL - VEHICLES WITH: SYNC information. PREMIUM AM/FM/CD E210701 MY TEMP: Adjust the temperature setting on the driver side. This control also adjusts the passenger side temperature when you switch off dual zone mode. Power and Fan Speed Control: Press to switch the system on and off.
Page 123: Hints On Controlling The Interior Climate
Climate Control Note: In certain conditions (for example, maximum defrost), the air conditioning compressor may continue to operate even though the air conditioning is switched off. AUTO: Press to switch on automatic operation. Adjust to select the desired temperature. Fan speed, air distribution, air conditioning operation, and outside or recirculated air are automatically adjusted to heat or cool the vehicle to maintain the desired temperature.
Page 124 Climate Control Note: If you select AUTO during hot outside temperatures, or when the inside of the vehicle is hot, the system automatically uses recirculated air to maximize interior cooling. When the interior reaches the selected temperature, the system automatically switches to using outside air.
Page 125 Climate Control Recommended Settings for Cooling Vehicle with manual climate control Vehicle with automatic climate control Adjust the fan speed to the center Press the AUTO button. setting. Adjust the temperature control to the Adjust the temperature control to the midway point of the cold settings.
Page 126: Rear Passenger Climate Controls
Climate Control REAR PASSENGER CLIMATE CONTROLS E210706 Fan speed control: Adjust the volume of air circulated in the vehicle. Air distribution control: Adjust the control to turn airflow from the instrument panel or footwell vents on or off. You can distribute air through any combination of these vents.
Page 127: Cabin Air Filter
Climate Control Heated Exterior Mirror You cannot adjust the climate control (If Equipped) setting during remote start operation. When you switch the heated rear window When you switch the ignition on, the on, the heated exterior mirrors will climate control system will return to the automatically turn on.
Page 128: Seats
Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seatback more than Sitting improperly, out of position or 30 degrees.
Page 129 Seats The head restraints consist of: WARNINGS Install the head restraint properly to An energy absorbing head help minimize the risk of neck injury restraint. in the event of a crash. Two steel stems. Guide sleeve adjust and release Note: Adjust the seatback to an upright button.
Page 130 Seats Installing the Head Restraint Third-row head restraints (if equipped) Align the steel stems into the guide sleeves and push the head restraint down until it locks. Second-row outboard seat head restraints E190836 The head restraints consist of: An energy absorbing head restraint.
Page 131: Manual Seats
Seats E190838 Recline Adjustment E144727 WARNING Adjust the seatback to an upright Before returning the seatback to its driving or riding position. original position, make sure that 2. Pivot the head restraint forward toward cargo or any objects are not trapped your head to the desired position.
Page 132: Power Seats
Seats Lumbar Adjustment POWER SEATS (If Equipped) (If Equipped) WARNINGS Do not adjust the driver's seat or seatback when your vehicle is moving. Adjusting your seatback while your vehicle is in motion may cause loss of control of your vehicle. Do not place cargo or any objects behind the seatback before returning it to the original position.
Page 133: Memory Function
Seats Power Lumbar (If Equipped) E205043 Saving a PreSet Position Switch the ignition on. 2. Adjust the memory features to your desired position. 3. Press and hold the desired preset button until you hear a single tone. You can save up to two preset memory E138648 positions.
Page 134: Rear Seats
Seats Note: Using a linked keyfob to recall your The driver seat and steering wheel return memory position when the ignition is off to their previous positions when you put moves the seat to the Easy Entry position. the key in the ignition or switch the ignition Note: Adjusting any active memory feature or pressing a memory switch during a You can enable or disable this feature in...
Page 135 Seats Moving the Seats Backward and Note: When you switch the ignition off, the Forward (If equipped) power fold feature works until the battery saver turns it off after 10 minutes. You can reactivate the power seats by pressing the unlock button on the remote entry key fob or by using the unlock procedure on the keyless entry keypad.
Page 136 Seats Fold and tumble the second-row seat to access the third row. E190845 3. To return the seatback to the floor from the tumbled position, rotate the seat E209848 down until you hear it latching to the Lift the handle on the side of the seat. floor.
Page 137 Seats Third Row Seat Exit E209849 3. Lift the seatback toward the rear of the E209850 vehicle, and rotate the seatback until Pull on the strap on the back of the you hear a click, locking it in the upright second row seat.
Page 138 Seats Stowing the Third Row Seat Note: Do not use the seat anchors as cargo tie downs. Note: Remove all objects from the seat and stowage tub. Objects in the seat or stowage tub may cause serious damage to the seat upholstery and cause improper seat function.
Page 139 Seats 2. To return the seatback to the upright position, pull the red strap. Then, while holding the red strap, pull the long strap on the seatback to raise the seatback. 3. Pull the head restraints up to their normal positions. PowerFold Third Row Seats (If equipped)
Page 140 Seats E209855 Press to return the seat to the normal seating position. Press to stow the seat into the tub floor. Press the top of the button to fold down the seatback. Press the bottom portion of the button to put the seat into the tailgate position. Press to select either right-hand seat, the left-hand seat or both.
Page 141: Heated Seats
Seats E146322 Press the heated seat symbol to cycle through the various heat settings and off. E245760 More indicator lights indicate warmer settings. HEATED SEATS Second Row Heated Seats (If Equipped) (If Equipped) Front Seats WARNING Persons who are unable to feel pain WARNING to the skin because of advanced age, People who are unable to feel pain...
Page 142: Climate Controlled Seats
Seats Note: You must switch the ignition on to use this feature. E146322 Press the heated seat symbol to cycle through the various heat settings and off. E146322 More indicator lights indicate warmer Press the heated seat symbol to cycle settings.
Page 143: Universal Garage Door Opener
Universal Garage Door Opener (If Equipped) HomeLink Wireless Control System WARNINGS Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. E142657 Do not use the system with any The universal garage door opener replaces garage door opener that does not...
Page 144: Universal Garage Door Opener
Universal Garage Door Opener (If Equipped) To program additional buttons, repeat Steps 1 – 4. For questions or comments, please contact HomeLink at www.homelink.com, www.youtube.com/HomeLinkGentex or 1-800-355-3515. Programming Your Garage Door Opener Motor E142658 With your vehicle parked outside of the Note: You may need a ladder to reach the garage, turn your ignition to the on unit and you may need to remove the cover...
Page 145 Universal Garage Door Opener (If Equipped) Gate Operator / Canadian Press and hold the outer two function Programming buttons simultaneously for approximately 20 seconds until the Canadian radio-frequency laws require indicator lights above the buttons flash transmitter signals to “time-out” (or quit) rapidly.
Page 146 Universal Garage Door Opener (If Equipped) Press and hold the previously programmed Genie button on the hand-held transmitter for 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change.
Page 147 Universal Garage Door Opener (If Equipped) 5. Press and hold the previously programmed button on the visor for 2 seconds. Repeat this step up to 3 times until the garage door moves. Programming is now complete. Clearing a HomeLink Device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator...
Page 148: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point Locations Power points may be in the following WARNINGS locations: Do not plug optional electrical • Inside the center console. accessories into the cigar lighter socket. Incorrect use of the cigar • On the rear of the center console.
Page 149 Auxiliary Power Points When the indicator light on the power point • On: The power point is working, the ignition is on and a device is plugged • Off: The power point is off, the ignition is off or no device is plugged in. •...
Page 150: Storage Compartments
Storage Compartments Second Row Center Console CENTER CONSOLE Equipped) Stow items in the cup holder carefully as items may become loose during hard braking, acceleration or crashes, including hot drinks which may spill. Available console features include: E211667 Cup holder. Armrest.
Page 151: Overhead Console
Storage Compartments Flip the console lid forward, then lift off the Freezer: Briefly press and hold FREEZE. cover to open the cooling compartment. Both indicator lights will illuminate when Make sure to replace the cover after using the freezer is active. The temperature will it.
Page 152: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH (If Equipped) WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground cover.
Page 153: Starting A Gasoline Engine
Starting and Stopping the Engine Ignition Modes STARTING A GASOLINE ENGINE When you start the engine, the idle speed increases. This helps to warm up the engine. If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer. Note: You can crank the engine for a total of 60 seconds without the engine starting before the starting system temporarily...
Page 154 Starting and Stopping the Engine Note: The engine may continue cranking for up to 15 seconds or until it starts. Note: If you cannot start the engine on the first try, wait for a short period and try again. Vehicles with Keyless Start Note: Do not touch the accelerator pedal.
Page 155 Starting and Stopping the Engine Within 20 seconds of switching the engine Automatic Engine Shutdown Override off, press the brake pedal and press the Note: You cannot permanently switch off push button ignition switch. After 20 the automatic shutdown feature. When you seconds, you can no longer start your switch it off temporarily, it turns on at the vehicle if it does not detect a valid passive...
Page 156: Engine Block Heater
Starting and Stopping the Engine Stopping the Engine When Your Important Ventilating Information Vehicle is Moving If you stop your vehicle and then leave the engine idling for long periods, we WARNING recommend that you do one of the Switching off the engine when the following: vehicle is still moving will result in a •...
Page 157 Starting and Stopping the Engine We recommend that you do the following The heater uses 0.4 to 1.0 kilowatt-hours for a safe and correct operation: of energy per hour of use. The system does not have a thermostat. It achieves •...
Page 158: Fuel And Refueling
Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...
Page 159: Fuel Quality
Fuel and Refueling • Fuels containing metallic-based FUEL QUALITY additives, including manganese-based compounds. Choosing the Right Fuel • Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT). • Leaded fuel (using leaded fuel is prohibited by law). The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based...
Page 160: Refueling
Fuel and Refueling Filling a Portable Fuel Container When refueling the vehicle fuel tank from a fuel container, do the following: Use the following guidelines to avoid Fully open the fuel tank filler door until electrostatic charge build-up, which can it engages.
Page 161 Fuel and Refueling WARNINGS The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. Do not remove the fuel pump nozzle from its fully inserted position when refueling.
Page 162 Fuel and Refueling E206912 4. Operate the fuel pump nozzle within the area shown. E139202 Note: When you insert the correct size fuel E119081 pump nozzle a spring loaded inhibitor will open. 5. Slightly raise the fuel pump nozzle and then slowly remove it.
Page 163: Fuel Consumption
Fuel and Refueling Calculating Fuel Economy 5. Insert a fuel pump nozzle or the fuel filler funnel provided with your vehicle Do not measure fuel economy during the in to the fuel tank filler pipe opening. first 1,000 mi (1,600 km) of driving (this is This action should dislodge any debris your engine’s break-in period).
Page 164: Emission Control System
• Fuel economy may decrease when your vehicle and to its emissions system. driving short distances. If you use anything other than Ford, • You will get better fuel economy when Motorcraft or Ford-authorized parts for driving on flat terrain than when driving maintenance replacements or for service on hilly terrain.
Page 165 Fuel and Refueling On-Board Diagnostics (OBD-II) If the service engine soon indicator remains on, have your vehicle serviced at the first Your vehicle has a computer known as the available opportunity. Although some on-board diagnostics system (OBD-II) that malfunctions detected by the OBD-II may monitors the engine’s emission control not have symptoms that are apparent, system.
Page 166 Fuel and Refueling The OBD-II system checks the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, you can perform the following driving cycle consisting of mixed city and highway driving: 15 minutes of steady driving on an expressway or highway followed by 20...
Page 167: Transmission
Transmission Reverse (R) AUTOMATIC TRANSMISSION With the gearshift lever in reverse (R), your WARNINGS vehicle moves backward. Always come to a complete stop before shifting into and Always apply the parking brake fully out of reverse (R). and make sure you shift into park (P). Switch the ignition off and remove Neutral (N) the key whenever you leave your vehicle.
Page 168 Transmission In order to prevent the engine from running You can achieve extensive manual control at too low an RPM, which may cause it to by moving the gearshift lever to the sport stall, SelectShift still automatically makes (S) position. some downshifts if it has determined that •...
Page 169 Transmission Brake-Shift Interlock WARNINGS Do not drive your vehicle until you verify that the brake lamps are working. When doing this procedure, you need to take the transmission out of park (P) which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully apply the parking brake prior to doing this procedure.
Page 170 Transmission Automatic Transmission Adaptive Learning This feature may increase durability and provide consistent shift feel over the life of your vehicle. A new vehicle or transmission may have firm shifts, soft shifts or both. This operation is considered normal and does not affect function or durability of the transmission.
Page 171: All-Wheel Drive
All-Wheel Drive (If Equipped) Note: When an AWD system fault is USING ALL-WHEEL DRIVE present, the warning Check AWD displays in the information display. The AWD system All-wheel drive uses all four wheels to is not functioning correctly and defaults to power the vehicle.
Page 172 This condition may provided by Ford. The recommended tire display an AWD OFF message in the and wheel size may be found on either the information display.
Page 173 All-Wheel Drive (If Equipped) Basic operating principles in special WARNINGS conditions The use of non-recommended tires and wheels could cause steering, • Drive slower in strong crosswinds which suspension, axle, transfer case or can affect the normal steering power transfer unit failure. If you have characteristics of your vehicle.
Page 174 All-Wheel Drive (If Equipped) abrupt steering, acceleration or braking WARNINGS which could result in an increased risk Do not spin the wheels at over of loss of vehicle control, vehicle 34 mph (55 km/h). The tires may fail rollover and/or personal injury. Use all and injure a passenger or bystander.
Page 175 When driving through water, determine the land-use regulations and responsibilities depth; avoid water higher than the bottom in our nations wilderness areas. Ford Motor of the wheel rims (for cars) or the bottom Company joins the U.S. Forest Service and...
Page 176 All-Wheel Drive (If Equipped) Driving on Snow and Ice Although natural obstacles may make it necessary to travel diagonally up or down WARNING a hill or steep incline, you should always try to drive straight up or straight down. If you are driving in slippery conditions that require tire chains or When climbing a steep slope or hill, start cables, then it is critical that you drive...
Page 177 For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lowering...
Page 178: Brakes
Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake Note: Occasional brake noise is normal. If rapidly by measuring the rate at which you a metal-to-metal, continuous grinding or press the brake pedal. It provides continuous squeal sound is present, the maximum braking efficiency as long as you brake linings may be worn-out.
Page 179: Parking Brake
Brakes PARKING BRAKE WARNING Always set the parking brake fully and make sure the transmission is locked in park (P). Failure to set the parking brake and engage park could result in vehicle roll-away, property damage or bodily injury. To set the parking brake, press the parking brake pedal down to its fullest extent.
Page 180: Traction Control
Traction Control Using the Information Display PRINCIPLE OF OPERATION Controls The traction control system helps avoid You can switch this feature off or on in the drive wheel spin and loss of traction. information display. See General If your vehicle begins to slide, the system Information (page 99).
Page 181: Stability Control
Stability Control If a fault occurs in either the stability PRINCIPLE OF OPERATION control or the traction control system, you may experience the following conditions: WARNINGS • The stability and traction control light Vehicle modifications involving illuminates steadily. braking system, aftermarket roof racks, suspension, steering system, •...
Page 182: Using Stability Control
Stability Control Traction Control The system enhances your vehicle’s ability to maintain traction of the wheels by detecting and controlling wheel spin. See Using Traction Control (page 177). E72903 Vehicle without stability control skidding off its intended route. Vehicle with stability control maintaining control on a slippery surface.
Page 183: Parking Aids
Parking Aids Note: The sensing system cannot be turned PRINCIPLE OF OPERATION off when a MyKey is present. See Principle of Operation (page 57). WARNINGS Note: If you attach certain add-on devices To help avoid personal injury, please such as a trailer or bike rack, the rear sensing read and understand the limitations system may detect that add-on device and of the system as contained in this...
Page 184: Active Park Assist
Parking Aids ACTIVE PARK ASSIST (If Equipped) WARNINGS The system is designed to aid the driver. It is not intended to replace your attention and judgment. You are still responsible to drive with due care and attention. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required.
Page 185 Parking Aids Using Active Park Assist The system may not operate correctly in any of the following conditions: Press the button to turn the • You use a spare tire or a tire system on or off. significantly worn more than the other E146186 tires.
Page 186 Parking Aids Automatic Steering into Parking Note: Active park assist may not detect Space vehicles with overhanging loads (a bus or a truck), street furniture and other items. You Note: If vehicle speed exceeds 6 mph must make sure the selected space is (10 km/h) or the maneuver is interrupted suitable for parking.
Page 187 Parking Aids Certain vehicle conditions can also If a problem occurs with the system, a deactivate the system, such as: warning message is displayed, followed by a chime. Occasional system messages • Traction control has activated on a may occur in normal operation. For slippery or loose surface.
Page 188: Rear View Camera
Parking Aids The system does not position your vehicle where I want in the space The tires may not be installed or maintained correctly (not inflated correctly, improper size, or of different sizes). A repair or alteration has changed detection capabilities. A parked vehicle has a high attachment (salt sprayer, snowplow, moving truck bed, etc).
Page 189 Parking Aids The system uses three types of guides to help you see what is behind your vehicle: • Active guidelines (if equipped): Show the intended path of your vehicle when reversing. • Fixed guidelines: Show the actual path your vehicle is moving in while reversing in a straight line.
Page 190 Parking Aids Fixed Guidelines Note: Manual zoom is only available when the transmission is in reverse (R). Note: Fixed guidelines are only available Note: When you enable manual zoom, only when the transmission is in reverse (R). the centerline is shown. Note: The centerline is only available if Manual zoom allows you to get a closer fixed guidelines are on.
Page 191: Cruise Control
Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set The indicator appears in the speed without keeping your foot on the information display. accelerator pedal. You can use cruise control when your vehicle speed is greater E71340 than 20 mph (30 km/h).
Page 192: Using Adaptive Cruise Control
Cruise Control Switching Cruise Control Off WARNINGS Do not use adaptive cruise control Press and release OFF when the system is when towing a trailer that has trailer in stand by mode or switch the ignition off. brakes. The auto-brake component Note: You erase the set speed when you of the adaptive cruise control system does switch the system off.
Page 193 Cruise Control Following a Vehicle WARNINGS When following a vehicle, your vehicle does not decelerate automatically to a stop, nor does your vehicle always decelerate quickly enough to avoid a crash without driver intervention. Always apply the brakes when E164805 necessary.
Page 194 Cruise Control If the system determines that its maximum You can decrease or increase the distance braking level will not be sufficient, an between your vehicle and the vehicle in audible warning sounds when the system front by pressing the gap control. continues to brake.
Page 195 Cruise Control Overriding the System Resuming the Set Speed Press and release RES. Your vehicle speed WARNING returns to the previously set speed and gap If you override the system by pressing setting. the accelerator pedal, it does not Note: Only use resume if you are aware of automatically apply the brakes to the set speed and intend to return to it.
Page 196 Cruise Control Detection Issues Detection issues can occur: With vehicles that edge into your WARNING lane that can only be detected On rare occasions, detection issues once they have moved fully into can occur due to the road your lane. infrastructures, for example bridges, Motorcyclists may be detected tunnels and safety barriers.
Page 197 Cruise Control A message displays if something obstructs system cannot detect a vehicle ahead and the radar signals from the sensor. The does not function when something sensor is located on the lower grille. The obstructs the radar signals. The following table lists possible causes and actions for this message displaying. Cause Action The surface of the radar in the grille is dirty...
Page 198: Driving Aids
Driving Aids Note: When a vehicle passes quickly BLIND SPOT INFORMATION through the blind spot zone, typically fewer SYSTEM (If Equipped) than two seconds, the system does not trigger. WARNING Using the System Never use the Blind Spot Information System as a The Blind Spot Information System turns replacement for using the interior on when you start the engine and you drive...
Page 199 Driving Aids System Sensor Blockage Note: When towing a trailer, the sensors may detect the trailer thus causing a false alert. It may be desirable to turn the Blind Spot Information System off if the false alerts become annoying. System Errors If the system senses a problem with the left or right sensor, the telltale will illuminate and a message will appear in...
Page 200: Cross Traffic Alert
Driving Aids You can also have the Blind Spot Cross Traffic Alert is designed to warn you Information System switched off of vehicles approaching from the sides permanently at an authorized dealer. Once when the transmission is in reverse (R). switched off permanently, the system can Using the System only be switched back on at an authorized...
Page 201 Driving Aids E142441 The Cross Traffic Alert illuminates an Zone coverage also decreases when amber alert indicator in the outside mirror parking at shallow angles. Here, the left on the side of your vehicle the approaching sensor is mostly obstructed; zone coverage vehicle is coming from.
Page 202 Driving Aids False Alerts Information System (page 195). If the Blind Spot Information System is blocked, Note: When towing a trailer, the sensors Cross Traffic Alert is also blocked. A may detect the trailer thus causing a false corresponding message appears in the alert.
Page 203: Steering
Driving Aids Steering Tips STEERING If the steering wanders or pulls, check for: Electric Power Steering • Correct tire pressures. WARNINGS • Uneven tire wear. The electric power steering system • Loose or worn suspension has diagnostic checks that components. continuously monitor the system.
Page 204 Driving Aids The brake support system assists the driver WARNINGS in reducing the collision speed by charging The collision warning system with the brakes. If the risk of collision further brake support cannot help prevent increases after the warning light all collisions.
Page 205 Driving Aids If a message regarding a blocked sensor obstructed, a vehicle ahead cannot be appears in the information display, the detected and the collision warning system radar signals from the sensor have been does not function. The following table lists obstructed.
Page 206: Load Carrying
You must place loads directly on the crossbars fitted to the roof rack side rails. When using the roof rack system, we recommend that you use genuine Ford accessory crossbars specifically designed for your vehicle. Make sure that you securely fasten the load.
Page 207 Load Carrying Before you load your vehicle, Tire and Loading Label Information become familiar with the Example: following terms for determining your vehicle’s weight rating, with or without a trailer, from the vehicle’s Tire and Loading Information label or Safety Compliance Certification label.
Page 208 Load Carrying Payload is the combined weight GAWR (Gross Axle Weight of cargo and passengers that your Rating) vehicle is carrying. The maximum GAWR is the maximum allowable payload for your vehicle appears weight that a single axle (front or on the Tire and Loading label.
Page 209 Load Carrying vehicle’s braking system is rated Safety Compliance Certification Label for operation at Gross Vehicle Example: Weight Rating, not at Gross Combined Weight Rating.) Separate functional brakes should be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight...
Page 210 Load Carrying Steps for determining the Helpful examples for calculating correct load limit: the available amount of cargo and luggage load capacity 1. Locate the statement "The combined weight of occupants Suppose your vehicle has a and cargo should never exceed 1400-pound (635-kilogram) cargo XXX kg or XXX lb."...
Page 211 Load Carrying - 1200 = - 240 pounds. No, you do Special Loading Instructions not have enough cargo capacity for Owners of Pick-up Trucks to carry that much weight. In and Utility-type Vehicles metric units, the calculation would WARNING be: 635 kilograms - (2 x 99 kilograms) - (12 x 45 kilograms) = When loading the roof racks, 635 - 198 - 540 = -103 kilograms.
Page 212: Towing
Towing Load Placement TOWING A TRAILER To help minimize how trailer WARNINGS movement affects your vehicle Do not exceed the GVWR or when driving: the GAWR specified on the • Load the heaviest items closest certification label. to the trailer floor. Towing trailers beyond the •...
Page 213: Trailer Sway Control
Turning off trailer sway control weight for your vehicle increases the risk of loss of vehicle configuration listed in the chart control, serious injury or death. Ford below. does not recommend disabling this feature except in situations where speed reduction...
Page 214 Towing Your vehicle may tow a trailer maximum trailer weight listed for provided the maximum trailer your vehicle configuration on the weight is less than or equal to the following chart. Powertrain and Maximum GCWR Maximum trailer trailer class weight 3.5L TiVCT front- 6,900 lb (3,131 kg) 2,000 lb (907 kg)
Page 215: Essential Towing Checks
Towing Trailer Towing Connector ESSENTIAL TOWING CHECKS (Vehicles with a Trailer Towing Package and 7–Pin Connector) Follow these guidelines for safe towing: • Do not tow a trailer until you drive your vehicle at least 1000 miles (1600 kilometers). • Consult your local motor vehicle laws for towing a trailer.
Page 216 Towing Hitches Always connect the safety chains to the hook retainers of your vehicle hitch. Do not use a hitch that either clamps onto To connect the safety chains, cross them the bumper or attaches to the axle. under the trailer tongue and allow enough Distribute the trailer load so 10-15% of the slack for turning tight corners.
Page 217 Towing Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles. When Towing a Trailer •...
Page 218: Towing The Vehicle On Four Wheels
Towing Turn the steering wheel to point your TOWING THE VEHICLE ON vehicle tires away from traffic flow. FOUR WHEELS 2. Set your vehicle parking brake. Emergency Towing 3. Place the automatic transmission in position P. If your vehicle becomes inoperable 4.
Page 219 Towing If you tow your vehicle with all four wheels All Vehicles on the ground: • Do not exceed 65 mph (105 km/h). • Tow only in the forward direction. • Start the engine and allow it to run for •...
Page 220: Driving Hints
Driving Hints Avoid these actions; they reduce your fuel BREAKING-IN economy: You need to break in new tires for • Sudden accelerations or hard approximately 300 mi (480 km). During accelerations. this time, your vehicle may exhibit some • Revving the engine before turning it off. unusual driving characteristics.
Page 221: Driving Through Water
Driving Hints • Transmissions give their best fuel • Lightly press the brake pedal to dry the economy when operated in the top brakes and to check that they work. cruise gear and with steady pressure • Check that the horn works. on the gas pedal.
Page 222 Driving Hints WARNINGS Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that have been removed for cleaning or replacement. Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control.
Page 223: Roadside Emergencies
Towing — independent service contractors, if not prohibited by state, To fully assist you should you have a local or municipal law, shall tow Ford vehicle concern, Ford Motor Company of eligible vehicles to an authorized dealer Canada, Limited offers a complimentary within 35 mi (56 km) of the roadside assistance program.
Page 224: Hazard Warning Flashers
Canadian customers who require roadside repair fuel leaks after a collision may assistance, call 1-800-665-2006. increase the risk of fire and serious injury. Ford Motor Company recommends Vehicles Sold in Canada: Using that the fuel system be inspected by an Roadside Assistance authorized dealer after any collision.
Page 225: Jump Starting The Vehicle
Roadside Emergencies Note: When you try to restart your vehicle Note: Do not disconnect the battery of the after a fuel shutoff, the vehicle makes sure disabled vehicle as this could damage the that various systems are safe to restart. vehicle electrical system.
Page 226 Roadside Emergencies Jump Starting Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000 RPM, as shown in your tachometer. 2. Start the engine of the disabled vehicle. 3.
Page 227: Post-Crash Alert System
We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
Page 228 Roadside Emergencies It is acceptable to have your front-wheel drive vehicle towed from the front if using proper wheel lift equipment to raise the front wheels off the ground. When towing in this manner, the rear wheels can remain on the ground. Front-wheel drive vehicles must have the front wheels placed on a tow dolly when towing your vehicle from the rear using...
Page 229: Customer Assistance
Mailing address perform a repair after taking your vehicle to the authorized dealer. Repairs will be Customer Relationship Centre made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited remanufactured or other parts that are P.O. Box 2000 authorized by Ford.
Page 230: In California (U.s. Only)
In some states within the United States, conform the vehicle to its applicable you must directly notify Ford in writing express warranties if, within the first 18 before pursuing remedies under your months of ownership of a new vehicle or...
Page 231: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
BBB AUTO LINE During mediation, a representative of the 3033 Wilson Boulevard, Suite 600 BBB will contact both you and Ford Motor Arlington, Virginia 22201 Company to explore options for settlement of the claim. If an agreement is not reached...
Page 232: Utilizing The Mediation/Arbitration Program (Canada Only)
Before exporting your vehicle to a foreign Canadian dealers. In those cases where country, contact the appropriate foreign you continue to feel that the efforts by Ford embassy or consulate. These officials can of Canada and the authorized dealer to...
Page 233: Ordering Additional Owner's Literature
(VIN) and new ORDERING ADDITIONAL address with Ford Global Trade Services OWNER'S LITERATURE by emailing, expcso@ford.com. If you are in another foreign country, To order the publications in this portfolio, contact the nearest authorized dealer.
Page 234: Reporting Safety Defects (U.s. Only)
However, Obtaining a French Owner’s NHTSA cannot become involved Manual in individual problems between you, your dealer, or Ford Motor French Owner’s Manual can be obtained Company. from your authorized dealer or by contacting Helm, Incorporated using the...
Page 235 Customer Assistance Transport Canada Contact Information Website www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations- index-76.htm (English) Website www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes- index-76.htm (French) Phone 1–800–333–0510 Ford of Canada Contact Information Website www.ford.ca Phone 1–800–565-3673 Flex (), enUSA, First Printing...
Page 236: Fuses
Fuses The power distribution box is in the engine FUSE SPECIFICATION CHART compartment. It has high-current fuses that protect the vehicle's main electrical Power Distribution Box systems from overloads. WARNINGS If you disconnect and reconnect the Always disconnect the battery before battery, you will need to reset some servicing high current fuses.
Page 237 Fuses Fuse or relay number Fuse amp rating Protected components Center console power point. Power liftgate. Moonroof. Second row console power point. Relay Third row power seats relay. Relay Heated rear window relay. Relay Trailer tow battery charge relay. Relay Starter motor relay.
Page 238 Fuses Fuse or relay number Fuse amp rating Protected components Front climate controlled seats. Front heated seats. Rear heated seats. Electric fan relay 3. Relay Auxiliary blower motor relay. Relay Cooling fan #1 relay. Relay Front blower motor relay. Relay Cooling fan (series) relay.
Page 239 Fuses Fuse or relay number Fuse amp rating Protected components Powertrain control module — Injector power monitor (non-EcoBoost engines). Not used. Relay Trailer tow left-hand stop/turn lamps relay. Not used. Relay Wiper relay. Fuel injectors. Fuel pump relay. Left-hand high intensity discharge head- lamp.
Page 240 Fuses Fuse or relay number Fuse amp rating Protected components Vehicle power #3 (coil) – A/C clutch relay. Fan control relay coils 1-3. Variable air conditioning compressor. Auxiliary transmission warmup. Turbo charge waste-gate control. Electronic compressor bypass valve. All-wheel drive module. Positive crankcase ventilation heater.
Page 241 Fuses Fuse or relay number Fuse amp rating Protected components Anti–lock brake system module. Powertrain control module run/start. Adaptive cruise control module. Front blower relay coil. Power steering module. Auxiliary blower motor. Rear window defroster relay. Battery charge relay. Body control module run/start. Front passenger window switch.
Page 242 Fuses E163102 Fuse or relay number Fuse amp rating Protected components Passenger side rear window. Memory seat. Second row seats. Passenger side front window. Demand lamps battery saver relay. Audio amplifier Active noise control module. Not used (spare). 7.5A Driver seat module logic. Left front door zone module.
Page 243 Fuses Fuse or relay number Fuse amp rating Protected components SYNC module. Electronic finish panel. Radio frequency transceiver module. Run accessory relay. Front wiper motor relay. Intelligent access module logic. Heads-up display. Puddle lamp. Backlighting LED. Interior lighting. Right-hand direction indicators. Left-hand direction indicators.
Page 244 Fuses Fuse or relay number Fuse amp rating Protected components Intelligent access module power. Not used (spare). Radio. Global positioning system module. Front park lamps. Trailer tow relay for park lamps. Front side markers. Trailer tow brake controller. Smart window motors. Master window and mirror switch.
Page 245: Changing A Fuse
Fuses Fuse or relay number Fuse amp rating Protected components Climate control module. Fog lamp relay. Front direction indicators. 30A Circuit breaker Front passenger power window. Rear power windows. Relay Delayed accessory relay. Body control module. CHANGING A FUSE Fuses WARNING Always replace a fuse with one that has the specified amperage rating.
Page 246 Fuses Fuse Types E207206 Callout Fuse Type Micro 2 Micro 3 Maxi Mini M Case J Case J Case Low Profile Flex (), enUSA, First Printing...
Page 247: Maintenance
Maintenance Working with the Engine On GENERAL INFORMATION WARNING Have your vehicle serviced regularly to help maintain its roadworthiness and resale To reduce the risk of vehicle damage value. There is a large network of and/or personal burn injuries, do not authorized dealers that are there to help start your engine with the air cleaner you with their professional servicing...
Page 248 Maintenance Inside the vehicle, pull the hood release handle located under the left-hand side of the instrument panel. 2. Slightly lift the hood. E202009 4. Open the hood. The hood struts automatically support the hood. Closing the Hood Lower the hood and allow it to drop under its own weight for the last 8–12 in (20–30 cm).
Page 249: Under Hood Overview - 3.5L Duratec
Maintenance UNDER HOOD OVERVIEW - 3.5L DURATEC E223186 Engine coolant reservoir. See Engine Coolant Check (page 250). Brake fluid reservoir. See Brake Fluid Check (page 255). Battery. See Changing the 12V Battery (page 256). Engine compartment fusebox. See Fuse Specification Chart (page 233). Air filter assembly.
Page 250: Under Hood Overview - 3.5L Ecoboost
Maintenance UNDER HOOD OVERVIEW - 3.5L ECOBOOST E173375 Engine coolant reservoir. See Engine Coolant Check (page 250). Engine oil filler cap. See Engine Oil Check (page 248). Engine oil dipstick. See Engine Oil Dipstick (page 248). Brake fluid reservoir. See Brake Fluid Check (page 255). Battery.
Page 251: Engine Oil Dipstick
Maintenance 8. Make sure that the oil level is between ENGINE OIL DIPSTICK the maximum and minimum marks. If the oil level is at the minimum mark, add oil immediately. See Capacities and Specifications (page 304). 9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Page 252: Oil Change Indicator Reset
Hold OK to Press and hold the OK Reset button until the instrument cluster displays the 3. Add engine oil that meets Ford following message. specifications. See Capacities and Specifications (page 304). You may Reset Successful have to use a funnel to pour the engine oil into the opening.
Page 253: Engine Coolant Check
Maintain coolant concentration within Note: Coolants marketed for all makes and 48% to 50%, which equates to a freeze models may not be approved to Ford point between -30°F (-34°C) and -34°F specifications and may cause damage to (-37°C). Coolant concentration should be the cooling system.
Page 254 Maintenance If the coolant level is at or below the 3. Refill with engine coolant as soon as minimum mark, add prediluted coolant possible. immediately. Water alone, without engine coolant, can To top up the coolant level do the cause engine damage from corrosion, following: overheating or freezing.
Page 255 Maintenance If you drive in extremely hot climates: When this occurs, your vehicle still operates, however: • You can decrease the coolant concentration to 40%. • Engine power is limited. • Coolant concentrations below 40% • The air conditioning system turns off. decrease the freeze and corrosion Continued operation increases the engine protection characteristics of the...
Page 256 Maintenance 2. If you are a member of a roadside You may notice a reduction in vehicle assistance program, we recommend speed caused by reduced engine power in that you contact your roadside order to manage the engine coolant assistance service provider. temperature.
Page 257: Automatic Transmission Fluid Check
Maintenance AUTOMATIC TRANSMISSION FLUID CHECK WARNING Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect E190273 transmission operation and result in damage to internal transmission Minimum. components. Maximum. Note: Check the fluid level with the engine The transmission does not consume fluid.
Page 258: Brake Fluid Check
2. Remove the cap and dipstick and wipe death. it with a clean, lint-free cloth. Only use brake fluid from a sealed 3. Add fluid that meets the Ford container. Contamination with dirt, specifications. See Capacities and water, petroleum products or other Specifications (page 304).
Page 259: Power Steering Fluid Check
Therefore, do not allow Only use fluid that meets Ford flames, sparks or lighted substances to specifications. See Capacities and come near the battery. When working near Specifications (page 299).
Page 260 Ford power from the low voltage battery. When recommended replacement low voltage...
Page 261: Checking The Wiper Blades
Maintenance While the engine is running, press the Replace the wiper blades at least annually brake pedal and shift into neutral (N). for optimum performance. 8. Allow the engine to run for at least one Front Wiper Blades minute by pressing on the accelerator pedal.
Page 262: Adjusting The Headlamps
Maintenance Rear Window Wiper Blade ADJUSTING THE HEADLAMPS Vertical Aim Headlamp Aim Target E142592 8 ft (2.4 m). E183236 Center height of lamp to ground. Lift the wiper arm. 25 ft (7.6 m). Note: Do not hold the wiper blade when lifting the wiper arm.
Page 263: Removing A Headlamp
Maintenance Horizontal Aim Adjustment Horizontal aim is not adjustable on your vehicle. REMOVING A HEADLAMP To gain access to the headlamp securing bolts and to remove the headlamp assembly, you must first remove the front fascia and front bumper assemblies. We recommend you see an authorized dealer.
Page 264 Maintenance Headlamp Switch all of the lamps and the ignition off. 2. Turn the bulb holder counterclockwise and remove it. 3. Remove the bulb by pulling it straight out. Headlamp Low Beam and Headlamp High Beam Note: If your vehicle has high-intensity discharge headlamps, these lamps operate at a high voltage.
Page 265 Maintenance Front Fog Lamp (If Equipped) E174588 4. Turn the bulb holder counterclockwise and remove it. Note: You cannot separate the bulb from the bulb holder. Note: Do not touch the bulb glass. Brake and Rear Lamps, Rear Direction Indicator and Reversing E220461 Lamp Switch all of the lamps and the ignition...
Page 266: Bulb Specification Chart
Maintenance License Plate Lamp E220462 Remove the retaining bolts from the lamp assembly. Gently pull the lamp assembly away from the vehicle. 2. Disconnect the electrical connector. 3. Turn the bulb holder counterclockwise and remove it. E220617 4. Remove the bulb by pulling it straight out.
Page 267 Maintenance Exterior Lamps Lamp Specification Power (Watt) Front side marker lamps. Front direction indicator. 3157NA 27/9 Front parking lamps. Headlamp low beam. 9008 H13 55/65 Headlamp high beam. Front fog lamps. Side direction indicator. Rear side marker lamp. Rear lamp. Optional stop and rear lamp.
Page 268: Changing The Engine Air Filter
Maintenance CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. When changing the engine air filter, do not allow debris or foreign material to enter the air induction system.
Page 269: Vehicle Care
Vehicle Care GENERAL INFORMATION CLEANING PRODUCTS Materials Your dealer has many quality products available to clean your vehicle and protect For best results, use the following products its finishes. or products of equivalent quality: Name Specification Motorcraft® Bug and Tar Remover ZC-42 (U.S. & Canada) Motorcraft®...
Page 270: Waxing
Vehicle Care Stripes or Graphics • Dry your vehicle with a chamois or soft (If Equipped) terry cloth towel to eliminate water Hand washing your vehicle is preferred spotting. however, pressure washing may be used • Immediately remove fuel spillages, bird under the following conditions: droppings, insect deposits and road tar.
Page 271: Cleaning The Engine
Vehicle Care • Use a quality wax that does not contain • Never wash or rinse any ignition coil, abrasives. spark plug wire or spark plug well, or the area in and around these locations. • Follow the manufacturer’s instructions to apply and remove the wax.
Page 272: Cleaning The Interior
Vehicle Care CLEANING THE INTERIOR CLEANING THE INSTRUMENT PANEL AND INSTRUMENT WARNINGS CLUSTER LENS Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, WARNING as these actions may weaken the Do not use chemical solvents or belt webbing.
Page 273: Cleaning Leather Seats
Vehicle Care Wipe up spilled liquid using a clean, You should: soft cloth as quickly as possible. • Remove dust and loose dirt with a vacuum cleaner. 2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially • Clean and treat spills and stains as available leather cleaning product for soon as possible.
Page 274: Vehicle Storage
Vehicle Care General Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation • Store all vehicles in a dry, ventilated to remove brake dust and dirt, could wear place. away the clear coat finish over a period time. • Protect from sunlight, if possible.
Page 275 Vehicle Care Miscellaneous • With your foot on the brake, shift through all the gears while the engine • Make sure all linkages, cables, levers is running. and pins under your vehicle are covered • We recommend that you change the with grease to prevent rust.
Page 276: Wheels And Tires
Ford dealer to have the system abrupt maneuvers, drive at safe speeds for reprogrammed. If you intend to change the the conditions, keep tires inflated to Ford size of the wheels from that fitted by the recommended pressures, never overload...
Page 277 Wheels and Tires Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
Page 278: Tire Care
Wheels and Tires TIRE CARE Information About Uniform Tire Quality Grading E142542 Tire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For E168583 example: Treadwear 200 As a result of the above dimensional...
Page 279 Transportation Tire quality to lowest are AA, A, B, and C. The grades: The U.S. Department of grades represent the tire’s ability Transportation requires Ford to stop on wet pavement as Motor Company to give you the measured under controlled...
Page 280 Wheels and Tires Federal Motor Vehicle Safety *kPa: Kilopascal, a metric unit of Standard No. 139. Grades B and A air pressure. represent higher levels of *PSI: Pounds per square inch, a performance on the laboratory standard unit of air pressure. test wheel than the minimum required by law.
Page 281 Wheels and Tires Information Contained on the A. P: Indicates a tire, designated Tire Sidewall by the Tire and Rim Association, that may be used for service on Both United States and Canada cars, sport utility vehicles, Federal regulations require tire minivans and light trucks.
Page 282 Wheels and Tires G. H: Indicates the tire's speed Letter Speed rating rating. The speed rating denotes rating the speed at which a tire is 168 mph (270 km/h) designed to be driven for extended periods of time under a standard 186 mph (299 km/h) condition of load and inflation Note: For tires with a maximum...
Page 283 Wheels and Tires J. Tire Ply Composition and *Traction: The traction grades, Material Used: Indicates the from highest to lowest are AA, A, number of plies or the number of B, and C. The grades represent the layers of rubber-coated fabric in tire's ability to stop on wet the tire tread and sidewall.
Page 284 Wheels and Tires The tire suppliers may have C. Maximum Load Dual lb (kg) additional markings, notes or at psi (kPa) cold: Indicates the warnings such as standard load maximum load and tire pressure or radial tubeless. when the tire is used as a dual, defined as four tires on the rear Additional Information axle (a total of six or more tires on...
Page 285 Inflate all tires to the Association, that is intended for inflation pressure recommended temporary service on cars, sport by Ford Motor Company. utility vehicles, minivans and light trucks. B. 145: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge.
Page 286 You cracking, tread separation or will find a Tire Label containing blowout, with unexpected loss of the Ford recommended tire vehicle control and increased risk inflation pressure by the tire size of injury. Under-inflation increases...
Page 287 Wheels and Tires is suspected, have the tire When the tire tread wears down demounted and inspected in case to the same height as these wear it needs to be repaired or replaced. bars, the tire is worn out and must For your safety, tires that are be replaced.
Page 288 LT-metric or all-season versus sidewall of all tires. This all-terrain) as those originally information identifies and provided by Ford. The describes the fundamental recommended tire and wheel size characteristics of the tire and also may be found on either the Safety provides a U.S.
Page 289 4. Use both eye and ear possible. Use of any tire or wheel protection. not recommended by Ford can affect the safety and performance For a mounting pressure more of your vehicle, which could result than 20 psi (1.38 bar) greater than...
Page 290 Wheels and Tires If the tire pressure monitoring Highway Hazards system indicator is flashing, your No matter how carefully you drive, system is malfunctioning. Your there is always the possibility that replacement tire might be you may eventually have a flat tire incompatible with your tire on the highway.
Page 291 Wheels and Tires Wheel misalignment in the front Rotating your tires at the or the rear can cause uneven and recommended interval (as rapid treadwear of your tires and indicated in the Scheduled should be corrected by an Maintenance chapter) will help authorized dealer.
Page 292: Using Snow Chains
Use only SAE Class S snow chains, load index, and speed rating as those snow cables or equivalent on the front originally provided by Ford. Use of axle for P235/60R17, P235/60R18, and any tire or wheel not recommended by P235/55R19 equipped vehicles. The...
Page 293: Tire Pressure Monitoring System
Wheels and Tires Please note that the TPMS is not a TIRE PRESSURE MONITORING substitute for proper tire maintenance, and SYSTEM it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation WARNING has not reached the level to trigger illumination of the TPMS low tire pressure The tire pressure monitoring system telltale.
Page 294 Wheels and Tires Changing Tires With a Tire Understanding Your Tire Pressure Pressure Monitoring System Monitoring System The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light will turn on if the tire pressure is significantly low.
Page 295 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
Page 296: Changing A Road Wheel
Ford Tire Mobility Kit sealant should be and wheels that were originally provided used. The tire pressure monitoring system by Ford. If the dissimilar spare tire or wheel sensor and valve stem on the wheel must is damaged, it should be replaced rather be replaced by an authorized dealer after than repaired.
Page 297 Wheels and Tires 1. T-type mini-spare: This spare tire • Use commercial car washing begins with the letter T for tire size and equipment. may have Temporary Use Only molded in • Use snow chains on the end of the the sidewall.
Page 298 Wheels and Tires WARNINGS Never get underneath a vehicle that is supported only by a jack. If the vehicle slips off the jack, you or someone else could be seriously injured. Do not attempt to change a tire on the side of the vehicle close to moving traffic.
Page 299 Wheels and Tires 8. Remove the wheel cover with the lug wrench tip and loosen each wheel lug nut one-half turn counterclockwise, but do not remove them until the wheel is raised off the ground. E145908 9. The vehicle jacking points are shown E75442 above, and are depicted on the warning Remove the jack and fully tighten the...
Page 300 Wheels and Tires If you are stowing the flat tire, remove the 3. Place the jack kit on the angled bracket L-shaped bolt from the external pocket of in the spare tire tub, using the locating the felt bag. With the third row seat in the tabs to position the jack correctly.
Page 301: Technical Specifications
1/2 x 20 100 lb.ft (135 Nm) *Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
Page 302: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS - 3.5L DURATEC Engine 3.5L V6 Cubic inches Required fuel Minimum 87 octane Firing order 1-4-2-5-3-6 Ignition system Coil on plug Spark plug gap 0.049 - 0.053 in (1.25 mm - 1.35 mm) Compression ratio 10.8:1 Drivebelt Routing 3.5L Engine...
Page 303: Motorcraft Parts - 3.5L Duratec
Rear window wiper blade WW-1202 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 304: Motorcraft Parts - 3.5L Ecoboost
Rear window wiper blade WW-1202 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 305: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type Check digit...
Page 306: Vehicle Certification Label
Capacities and Specifications VEHICLE CERTIFICATION TRANSMISSION CODE LABEL DESIGNATION E167469 E167814 The National Highway Traffic Safety The transmission code is on the Safety Administration Regulations require that a Compliance Certification Label. The Safety Compliance Certification Label be following table shows the transmission affixed to a vehicle and prescribe where code along with the transmission the Safety Compliance Certification Label...
Page 307: Capacities And Specifications - 3.5L Duratec
Capacities and Specifications CAPACITIES AND SPECIFICATIONS - 3.5L DURATEC Capacities WARNING The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury. Item Capacity Engine oil...
Page 308 Capacities and Specifications Name Specification Motorcraft® SAE 5W-20 Synthetic Motor Oil MXO-5W20-QSP Optional motor oil (U.S. and Mexico): WSS-M2C945-A Motorcraft® SAE 5W-20 Full Synthetic Motor Oil XO-5W20-QFS Optional Motor oil (Canada): WSS-M2C945-A Motorcraft® SAE 5W-20 Synthetic Motor Oil CXO-5W20-LFS12 Engine coolant (U.S. and Mexico): WSS-M97B44-D2 Motorcraft®...
Page 309 Capacities and Specifications Name Specification Windshield washer fluid (U.S. and Mexico): WSS-M14P19-A Motorcraft® Premium Windshield Wash Concentrate with Bitterant ZC-32-B2 Windshield washer fluid (Canada): WSS-M14P19-A Motorcraft® Premium Quality Windshield Washer Fluid CXC-37-(A, B, D, F) A/C refrigerant (U.S.): WSH-M17B19-A Motorcraft® R-134a Refrigerant YN-19 A/C refrigerant (Canada): WSH-M17B19-A...
Page 310 API SN requirements and display the API Note: Ford recommends using DOT 4 Low Certification Mark for gasoline engines. Do Viscosity (LV) High Performance Brake Fluid not use oil labeled with API SN service or equivalent meeting WSS-M6C65-A2.
Page 311: Capacities And Specifications - 3.5L Ecoboost
Capacities and Specifications E240522 CAPACITIES AND SPECIFICATIONS - 3.5L ECOBOOST Capacities WARNING The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury. Item Capacity Engine oil...
Page 312 Capacities and Specifications Item Capacity A/C refrigerant 2.45 lb (1.11 kg) A/C refrigerant compressor oil 7.95 fl oz (235 ml) * Approximate dry fill capacity. Actual amount may vary during fluid changes. Specifications Materials Name Specification Recommended motor oil (U.S.): WSS-M2C946-A Motorcraft®...
Page 313 Capacities and Specifications Name Specification XT-10-QLVC Automatic transmission fluid (Canada): WSS-M2C938-A Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV CXT-10-LV12 Rear axle fluid (U.S. and Mexico): WSP-M2C197-A Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QL Rear axle fluid (Canada): WSP-M2C197-A Motorcraft®...
Page 314 Capacities and Specifications Name Specification Multi-purpose grease: ESB-M1C93-B Motorcraft® Multi-Purpose Grease Spray XL-5 Lock cylinders (U.S.): Penetrating and Lock Lubricant XL-1 Lock cylinders (Canada): Penetrating Fluid CXC-51-A Lock cylinders (Mexico): Penetrating and Lock Lubricant MXL-1 If you use oil and fluids that do not meet the defined specification and viscosity grade, this may lead to: •...
Page 315 Capacities and Specifications Note: Ford recommends using DOT 4 Low Note: Automatic transmissions that require Viscosity (LV) High Performance Brake Fluid MERCON LV transmission fluid should only or equivalent meeting WSS-M6C65-A2. Use use MERCON LV transmission fluid. The use of any fluid other than the recommended...
Page 316: Audio System
Audio systems capable of recognizing and may not function correctly when used in playing MP3 and WMA individual tracks Ford CD players. and folder structures work as follows: • There are two different modes for MP3...
Page 317: Audio Unit - Vehicles With: Am/Fm/Cd/Sync/Satellite Radio
Audio System • MP3 and WMA folder mode represents AUDIO UNIT - VEHICLES WITH: a folder structure consisting of one AM/FM/CD/SYNC/SATELLITE level of folders. The CD player numbers RADIO all MP3 and WMA tracks on the disc (noted by the MP3 or WMA file extension) and all folders containing WARNING MP3 and WMA files, from F001 (folder)
Page 318 Audio System E210707 RADIO: Press this multiple times to select a radio band. Press and hold to select the autostore function. Press to return to the main screen of the active radio band. CD: Press to listen to a CD. Press the function buttons to scroll through the menu choices.
Page 319 Audio System Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press this button. The system stops at the first station it finds in that direction. In SIRIUS mode, press to select the next or previous satellite radio station.
Page 320 Audio System Audio Settings Speed Compensated Automatically adjusts the volume to compensate for Volume speed and wind noise. You can set the system between 0 and +7 or off, low, medium, high. Sound Select to adjust settings for Treble, Midrange, Bass, Fade or Balance.
Page 321: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System Note: The touchscreen system controls AUDIO UNIT - VEHICLES WITH: most of the audio features. See your SYNC PREMIUM AM/FM/CD information. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 322: Audio Unit - Vehicles With: Sony Am/Fm/Cd
Audio System VOL and Power: Press to switch the system on and off. Turn to adjust the volume. Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press this button. The system stops at the first station it finds in that direction.
Page 323: Usb Port
Audio System SOURCE: Press to access different audio modes, such as AM, FM, Satellite Radio and Line in. Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press this button. The system stops at the first station it finds in that direction.
Page 324: Sync
SYNC GENERAL INFORMATION E198355 • Use the advanced voice recognition SYNC is an in-vehicle communications system. system that works with your Bluetooth-enabled cellular phone and • Charge your USB device (if your device portable media player. This allows you to: supports this).
Page 325 SYNC Monday-Saturday, 8:30am-9:00pm EST. When using SYNC: • Do not operate playing devices if the Sunday, 10:30am-7:30pm EST. power cords or cables are broken, split In the United States, call 1-800-392-3673. or damaged. Place cords and cables In Canada, call 1-800-565-3673. out of the way, so they do not interfere with the operation of pedals, seats, Times are subject to change due to...
Page 326: Using Voice Recognition
Make sure the interior of your vehicle is vehicle's SYNC module. Ford Motor as quiet as possible. Wind noise from Company and Ford of Canada will not open windows and road vibrations may access the system data for any purpose...
Page 327 SYNC Voice command If you want the system to carry out the following Voice Settings | Voice Adjust the level of voice interaction and feedback. Preferences Help Hear a list of voice commands available in the current mode. You can say any of the voice commands that appear within open and close brackets that are separated by |.
Page 328 SYNC Confirmation prompts are short questions correct?". If turned off, the system simply the system asks when it is not sure of your makes a best guess as to what you request or when there are multiple possible requested and may ask you to confirm responses to your request.
Page 329: Using Sync With Your Phone
SYNC Other features, such as text messaging USING SYNC WITH YOUR using Bluetooth and automatic phonebook PHONE download, are cell phone-dependent features. To check your cell phone's Hands-free calling is one of the main compatibility, see your cell phone's manual features of SYNC.
Page 330 SYNC Pairing Subsequent Cell Phones Depending on your cell phone's capability and your market, the system may prompt Note: To scroll through the menus, press you with questions, such as setting the the up and down arrows on your audio current cell phone as the primary cell system.
Page 331 SYNC Voice Command You can also say any of the following: [Phone] Settings [Message] Notification Voice Command Call ___ [Phone] Settings [Message] Notification Call ___ at Home [Phone] Settings [Set] Phone Ringer Call ___ at Work [Phone] Settings [Set] Ringer 1 Call ___ in Office [Phone] Settings [Set] Ringer 2 Call ___ on Mobile...
Page 332 SYNC Making a Call Press the voice button and when prompted say: Voice Command Action and Description Call ___ This command is not available until your cell phone informa- tion is completely downloaded using Bluetooth. Dial Use to enter a phone number digit by digit. When the system confirms the number say one of the following commands: Dial To confirm the number and initiate the call.
Page 333 SYNC Message Action and Description Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press the OK button. Wait until the following message appears.
Page 334 SYNC Press the phone button to enter the Phone Menu, then scroll to: Message Action and Description PHONE REDIAL Press the OK button to redial the last number called. Press the OK button again to confirm. PHONE REDIAL Access any previously dialed, received or missed calls after you connect your Bluetooth-enabled cell phone to SYNC.
Page 335 SYNC Message Action and Description Repeat entering letters to narrow your search. When you are satisfied with your entry press the right arrow key on the bezel. SYNC will jump to the phonebook contact name that matches your entry. Press OK. In addition to the Phonebook entry name, the phone number label (Work, Cell, Home or Other) shows on the...
Page 336 SYNC Receiving a Text Message Note: Only one recipient is allowed per text message. Note: This is a cell phone-dependent When a new text message arrives, an feature. Your cell phone must support audible tone sounds and the information downloading text messages using Bluetooth display indicates you have a new message.
Page 337 6. Press the OK button again when the system asks if you would like to send the message. The system sends each text message with the following signature: This message was sent from my Ford. DOWNLOAD MSG Allows you to download your unread messages to SYNC. To download the messages, press the OK button to select.
Page 338 SYNC Press the phone button, then scroll to: Message Action and Description PHONE Press the OK button. SETNGS Select one of the following: PHONE See the provider, name, signal power, battery power and roaming STATUS status of your connected cell phone. Press OK to select and scroll to view the information.
Page 339 SYNC Message Action and Description AUTO ON? When this message appears, press OK to have your phonebook automatically downloaded each time. Select Off to NOT download your phonebook every time your phone connects to SYNC. Your phonebook, call history and text messages can only be accessed when your specific phone is connected to SYNC.
Page 340 SYNC Message Action and Description Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. DEL DEVICE Delete a paired cell phone. Press the OK button and scroll to select the device.
Page 341 SYNC Message Action and Description Press the OK button to select and scroll to select between On and Off. 2. Press the OK button when the desired selection appears in the display. SYNC returns you to the Advanced menu. LANGUAGES Press OK to select and then scroll through the languages.
Page 342: Sync Applications And Services
SYNC Note: The SYNC 911 Assist feature must be SYNC APPLICATIONS AND set on before the incident. SERVICES (If Equipped) Note: Before setting this feature on, make sure that you read the 911 Assist Privacy In order for the following features to work, Notice later in this section for important your cell phone must be compatible with information.
Page 343 SYNC Switching 911 Assist On or Off Press the phone button to enter the phone menu and scroll to: Message Action and Description 911 Assist Press the OK button to confirm and enter the 911 Assist menu. Press the OK button when the desired option appears in the radio display.
Page 344: Sync Applink
SYNC If you do not cancel the call, and SYNC Note: The AppLink feature is not available makes a successful call, a pre-recorded if your vehicle is equipped with the MyFord message plays for the 911 operator, and Touch system. then the occupant(s) in your vehicle is able Note: Depending on your display type, you to talk with the operator.
Page 345: Player
SYNC Press the Menu button to the SYNC menu and scroll to: Menu item Action and description SYNC-Media Press the OK button. Mobile Apps Press the OK button and scroll through the list of available applications and select your desired app. Scroll until the app name followed by For more information, please visit: "Menu", is displayed (such as, Stitcher...
Page 346 SYNC To Connect Using Voice Commands Plug the device into the USB port. See E142599 USB Port (page 320). Press the voice button and when prompted say: Voice command Action and Description USB [1] You can now play music by saying any of the appropriate voice commands.
Page 347 SYNC What's Playing? When a track is playing, you can ask the system to tell you what is currently playing. Press the voice button and when prompted say: Voice command Action and Description Whats This? | Whats The system reads the metadata tags of the playing track, Playing? and if the metadata tags are populated, the system will tell you what track is playing.
Page 348 SYNC Voice command Voice command Search The system searches all Autoplay Off Genre ___ the data from your Autoplay Turn autoplay on to listen to indexed music and, if [on] music processed during available, begins to play indexing. Turn autoplay off to the chosen type of music.
Page 349 SYNC Press the AUX button, then the Menu button to enter the Media Menu. You can then scroll to: Message Action and Description PLAY MENU Play your music by artist, album, genre, playlists, tracks, similar music or to simply, play all. You can also choose to Explore USB to view the supported digital music files on your playing device.
Page 350 SYNC Message Action and Description AUTOPLAY Press the OK button to turn autoplay on to listen to music processed during indexing. Turn autoplay off to allow the indexing process to finish before the system plays any of your music. APPLICATIONS Interact with SYNC-capable mobile applications on your smartphone.
Page 351 SYNC Message Action and Description Play all indexed media (tracks) from your playing device in flat file mode, one at a time in numerical order. ARTISTS Sort all indexed media by artist. Once selected, the system lists and then plays all artists and tracks alphabetically. If there are fewer than 255 indexed artists, the system lists them alphabetically in flat file mode.
Page 352 SYNC Message Action and Description EXPLORE USB Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. Press the OK button. 2.
Page 353 SYNC Message Action and Description Press the OK button. When find SYNC appears in the display, press the OK button again. 2. Follow the directions in your phone's manual to put your phone into discovery mode. A six-digit PIN appears in the display.
Page 354 SYNC You can then scroll to: Message Action and Description SYS SETTINGS Press the OK button. ADVANCED Press the OK button. You can then select one of the following: PROMPTS Have SYNC guide you by asking questions, helpful hints or ask you for a specific action.
Page 355: Sync Troubleshooting
SYNC Use the website at any time to check your SYNC TROUBLESHOOTING phone's compatibility, register your account and set preferences as well as Your SYNC system is easy to use. However, access a customer representative via an should questions arise, see the tables online chat (during certain hours).
Page 356 SYNC Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble This is a phone-dependent Go to the website to review connecting my phone to...
Page 357 SYNC USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible Try turning off the device, connecting my device. device malfunction. resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable.
Page 358 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong Review the phone voice what I am saying. voice commands. commands and the media You may be speaking too voice commands at the soon or at the wrong time.
Page 359 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be Make sure you are saying the reading the name the same contacts exactly as they are way you are saying it. listed. For example, if you Contacts in your phonebook save a contact as Joe may be very short and...
Page 360 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. My phone is connected, my Sometime apps do not...
Page 361 SYNC AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it.
Page 362 SYNC phone listed in SYNC's bluetooth ports apps can to find. If the app has a "Ford Mobile Apps Menu. use to connect. If you have SYNC" setting, disable that more AppLink apps on your...
Page 363: General Information
SYNC Getting to Know Your System GENERAL INFORMATION The SYNC 3 system allows you to interact WARNING with a variety of features using the touchscreen and voice commands. By Driving while distracted can result in integrating with your Bluetooth-enabled loss of vehicle control, crash and phone, the touchscreen provides easy injury.
Page 364 SYNC Item Menu Item Action and Description Status Bar This bar displays icons and messages pertaining to current system activities including climate settings, voice commands and phone functions such as text messages. Home This button is available on the main screens. Pressing it takes you to the home screen view.
Page 365 SYNC E223130 Callout Item Description Driver Temper- This shows the temperature the driver selects through ature the climate control system. Heated steering When you activate the heated steering wheel option wheel on the touch screen, this icon displays. It only displays when there is not a physical button for the heated (If equipped) steering wheel.
Page 366 SYNC Callout Item Description Download This icon appears when SYNC 3 receives a software update. Pressing the icon shows more details about the new software. Wi-Fi This icon appears if a Wi-Fi network is connected. Wi-Fi in Range An available Wi-Fi network is within range. Roaming This icon displays when your cell phone is roaming.
Page 367 SYNC Feature Bar Item Functions Navigation Allows you to see your vehicle's location on a virtual road map, get driving directions to (If equipped) your destination and find points of interest along your route. Apps Connect and control SYNC 3 compatible apps running on your iphone or android device.
Page 368 SYNC E208626 You can make the following adjustments using the information display SYNC 3 screen: Option Information Audio Information for current audio playing. Select source. Naviga- View current road and speed limit (if information is available). tion View current route, next turn, time to your destination (depending on cluster level), distance to destination (depending on cluster level), and ability to cancel route.
Page 369 SYNC Option Information Quick All calls Incoming calls Outgoing calls Missed calls dial If you are on a call, the call information is displayed on the information display. If you are receiving a call, you can accept it by selecting OK on the right-hand steering wheel controls.
Page 370 SYNC • Power: Switch the audio system on WARNINGS and off. Do not wait for 911 Assist to make an • VOL: Control the volume of playing emergency call if you can do it audio. yourself. Dial emergency services immediately to avoid delayed response •...
Page 371 SYNC will feature, by visiting: then attempt to call the emergency services. Website Before making the call: www.owner.ford.com • SYNC provides a short window of time www.syncmyride.ca (about 10 seconds) to cancel the call. www.syncmaroute.ca If you fail to cancel the call, SYNC attempts to dial 911.
Page 372 SYNC 911 Assist Privacy Notice • Do not leave playing devices in your vehicle during extreme conditions as it When you switch on 911 Assist, it may could cause them damage. See your disclose to emergency services that your device's user guide for further vehicle has been in a crash involving the information.
Page 373 USB Updates Visit the website to sign up and register. To use the USB update you need to log Website into your owner account and visit the SYNC software update page. www.owner.ford.com www.syncmyride.ca Website www.owner.ford.com www.syncmyride.ca Flex (), enUSA, First Printing...
Page 374 SYNC Website To connect your system to Wi-Fi, select: www.syncmaroute.ca Menu Item The website notifies you if an update is available. You can then select to download Settings the update. Wi-Fi You will need an empty USB drive. Please Available You can then select your check the website for minimum Wi-Fi...
Page 375 Monday-Saturday, 8:30am-8:00pm EST. equipment and access to your vehicle's SYNC 3 module. Ford Motor Company, United States: 1-800-392-3673. Ford of Canada and The Lincoln Motor Canada: 1-800-565-3673. Company do not access the system data Times are subject to change due to for any purpose other than as described holidays.
Page 376: Home Screen
SYNC HOME SCREEN E209015 Item Tile Home screen display Audio Shows the active media source. If your vehicle does not have navigation, this space contains the compass. Passenger Displays the current setting of the passenger heated or Heated and climate controlled seats. Climate This icon does not display if your vehicle has hard button Controlled...
Page 377: Using Voice Recognition
SYNC Item Tile Home screen display Driver Displays the current setting of the heated or climate Heated and controlled driver seat. Climate This icon does not display if your vehicle has hard button Controlled controls for heated and climate controlled seats. Seats If your vehicle is not equipped with navigation, this option displays under the audio information.
Page 378 SYNC Voice Command Action and Description Navigation List of Commands Next Page You can use this command to view the next page of options on any screen where multiple pages of choices are given. Previous Page You can use this command to view the previous page of options on any screen where multiple pages of choices are given.
Page 379 SYNC Voice command Description Play Song ___ Play Audiobook ___ Browse ___ For USB audio only, you can say the name of an artist, album, or a genre to browse by that selec- tion. Your system must finish indexing before this option is available.
Page 380 SYNC Making Calls phone voice commands it can be the name of the contact you wish to call or the digits ___ is a dynamic listing, meaning that for you want to dial. Press the voice button and say a command similar to the following: Voice command Description Call ___...
Page 381 SYNC Navigation Voice Commands commands to set a destination or find a point of interest. Equipped) ___ is a dynamic listing, meaning that for Setting a Destination navigation voice commands it can be a POI category or an address. You can use any of the following You can find an address, a point of interest (POI), or search for points of interest by category: Voice command...
Page 382 SYNC Mobile App Voice Commands (If Equipped) The following voice commands are always available: Voice command Description Mobile Apps SYNC 3 will prompt you to say the name of an app to start it on SYNC 3. List Mobile Apps SYNC 3 will list all of the currently available Mobile Apps.
Page 383 SYNC Voice Settings Commands You can say the following commands to access the voice settings: Voice command Description Voice Settings Allows you to enter the voice settings functionality. Interaction Mode Sets standard prompting with longer prompts. Standard Interaction Mode Sets advanced prompting with shorter prompts. Advanced Phone Confirmation On Allows the system to confirm before making a phone call.
Page 384: Entertainment
SYNC ENTERTAINMENT E205443 Message Message and description Sources Direct Tune Presets Sources You can access these options using the touchscreen or voice commands. Press this button to select the source of media you want to listen to. Flex (), enUSA, First Printing...
Page 385 SYNC Menu item SIRIUS The name of the USB that is plugged in displays here. Bluetooth Stereo Apps If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections. This feature may not be available in all markets and requires an active subscription. Once you have entered the station's AM/FM Radio call numbers, you can select:...
Page 386 This includes canceling, moving or adding particular channels, and its prices, at any time, with or without notice E234451 to you. Ford Motor Company shall not be SIRIUS satellite radio is a responsible for any such programming subscription-based satellite radio service changes.
Page 387 SYNC Menu item Action and description Replay Replay audio on the current channel. You can replay approx- imately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio. Live When you are in replay mode, you are not able to select a different preset until you return to live audio.
Page 388 SYNC Troubleshooting tips Message Cause Action Acquiring Signal Radio requires more than two No action required. This seconds to produce audio for message should disappear the selected channel. shortly. Satellite antenna fault There is an internal module or If this message does not clear system failure present.
Page 389 SYNC HD Radio technology is the digital The HD logo is grey when acquiring a digital evolution of analog AM/FM radio. Your station, and then changes to orange when system has a special receiver that allows digital audio is playing. When this logo is it to receive digital broadcasts (where available, you may also see Title and Artist available) in addition to the analog...
Page 390 SYNC HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again.
Page 391 HD Radio and the HD and returns you to the main audio screen. HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor The current audio information appears on Company and iBiquity Digital Corp. are not the screen.
Page 392 SYNC Button Function For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number one displays), and repeat current folder (a small folder displays). Shuffle Select the shuffle symbol to have the audio on the disk play in random order.
Page 393 SYNC Button Function Playlists Artists Albums Songs Genres Podcasts Audio books Composers A-Z Jump This button allows you to choose a specific letter to view within the category you are browsing. Explore Device If available, this allows you to browse the folders and files on your USB device.
Page 394: Climate
SYNC Supported USB file systems include: FAT, CLIMATE exFAT, and NTFS. Touch the climate button on the SYNC 3 is also able to organize the media touchscreen to access your climate control from your USB device by metadata tags. features. Depending on your vehicle line Metadata tags, which are descriptive and option package, your climate screen software identifiers embedded in the...
Page 395 SYNC Defrost: A pop up appears on the screen to display the defrost options. MAX Defrost: Touch the button to maximize defrosting. Outside air flows through the windshield vents, the fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position. You can use this setting to defog or clear a thin covering of ice from the windshield.
Page 396: Phone
SYNC Manual airflow distribution controls: Select these controls individually or together to direct the air flow to the desired area. Panel: Distributes air through the instrument panel vents. Floor: Distributes air through the demister vents, floor vents and rear seat floor vents.
Page 397 To check your phone’s compatibility, Menu Item see your phone’s manual or visit the website: Add Phone Websites Then select: owner.ford.com Discover Other Bluetooth Devices www.syncmyride.ca www.syncmaroute.ca Follow the on-screen instructions. Phone Menu 2. Select your phone's name when it appears on the touchscreen.
Page 398 SYNC E205447 Item Menu Item Action and Description Recent Call Displays your recent calls. List You can place a call by selecting an entry from this list. You can also sort the calls by selecting the drop down menu at the top of the screen.
Page 399 SYNC Item Menu Item Action and Description Text Displays all recent text messages. Messages Phone Use this keypad to dial in a phone number. Keypad Use the backspace button to delete numbers. Call Press this button to begin a call. Do Not Touch this button to send all calls directly to your voicemail.
Page 400 SYNC To call a number in your contacts, To accept the call, select: select: Menu Item Menu Item Action and Description Accept Contacts You can then select the Note: You can also accept the call by name of the contact you pressing the phone button on the steering want to call.
Page 401 SYNC Item Item Privacy Transfer the call to End Call Immediately end a the cell phone or phone call. You can back to SYNC 3. also press the button on the Text Messaging steering wheel. Note: Downloading and sending text Keypad Press this to access messages using Bluetooth are cell...
Page 402: Navigation
SYNC 2. Select Apple CarPlay on the To disable this feature from the touchscreen. Settings screen, select: To disable this feature from the Menu Item Settings screen, select: Android Auto Preferences Menu Item Your device is listed if SYNC detects Apple CarPlay Preferences Android Auto.
Page 403 SYNC 3D city models are complete 3D models Re-center the map by pressing of entire city areas including navigable this icon whenever you scroll the roads, parks, rivers and rendered buildings. map away from your vehicle’s 3D landmarks and city models appear in current location.
Page 404 SYNC Destination Mode To set a destination, press: Menu Item Description Destination Enter a navigation destination in any of the following formats: Search Street Address (number, street, city, state) For example "12 Mainstreet Dearborn MI" Partial Address (number, street) if searching in current state (number, street and zip code (or postal code in Canada)) if searching out of state You can enter unique addresses that contain door number prefixes...
Page 405 SYNC Menu Item Description Delete Select this option to remove all previous destinations. Home Select to navigate to your set Home destination. The time it takes to travel from your current location to Home displays. To set your Home, press: Home A prompt appears asking if you would like to create a favorite for home.
Page 406 SYNC Menu Item Description See All Press to view additional categories. Once you have selected a category, follow the menus to find what you are looking for. Inside of these categories you can search by: Nearby Along Route Near Destination In a City Once you have chosen your destination, press: Menu Item...
Page 407 SYNC Menu Item Action and Description The navigation map shows your estimated time of arrival, remaining travel time and the distance to your destination. SYNC 3 may not always announce vehicle arrival at the exact point of your destination and you may have to cancel a route manually. During active navigation, touch the bottom Navigation Menu of the screen to view the menu and other...
Page 408 SYNC Button Navigation Press this button to adjust your preferences. See Settings (page 410). Settings Where Am I? Provides your current location city and the nearest road. The following are only available on the menu during an active navigation route: Cancel Route The system asks for confirmation and then returns you to the map mode screen.
Page 409 SYNC Menu Item Add Waypoint The waypoint list then appears and you are able to re-order all of your waypoints by selecting the menu icon on the right hand side of the location. You can select up to five waypoints. You can also have the system set the order Optimize Order for you by pressing:...
Page 410: Apps
Note: We encourage you to review the www.here.com/mapcreator. HERE smartphone app s terms of service and evaluates all reported map errors and privacy policies because Ford is not responds with the result of their responsible for your app or its use of data. investigation by e-mail.
Page 411 AppLink is only possible when Android Auto select a mobile app using the system. or Apple CarPlay are disabled. Some apps Note: Ford reserves the right to limit may only be accessible in the car through functionality or deactivate mobile apps at Applink and others only through Android any time.
Page 412 We recommend by SiriusXM Traffic and Travel Link. against the use of any hand-held device Note: Neither Sirius nor Ford is responsible while driving and encourage the use of for any errors or inaccuracies in the SiriusXM voice-operated systems when possible.
Page 413: Settings
SYNC Menu Item Action and Description Area Select to choose from a listing of weather locations. Sports Info Touch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access.
Page 414 SYNC Media Player device is the active audio source. Pressing the button allows you to access the This button is available when a media following options for active devices only. device such as a Bluetooth Stereo or USB Menu Item Action and Description Podcast Speed For some Apple devices, SYNC 3 can adjust the playback speed of...
Page 415 SYNC Menu Item Action and Description Clock Format Select how time displays. Auto Time Zone When active, the clock adjusts to time zone changes. Update This feature is only available in vehicles with navigation. Reset Clock to When selected, the vehicle clock resets to GPS satellite time. GPS Time Bluetooth The system automatically saves any...
Page 416 4. The touchscreen indicates when the pairing is successful. Website 5. Your phone may prompt you to give owner.ford.com the system permission to access www.syncmyride.ca information. To check your phone’s www.syncmaroute.ca compatibility, see your phone’s manual or visit the website.
Page 417 SYNC Menu Item Action and Description First Name Last Name Re-download Select this option to re-download your contact list manually. Contacts Delete Contacts Select this option to delete the in vehicle contact list. Deleting the in vehicle list does not erase the contact list on the connected phone. Menu Item Action and Description Set Phone Ringtone...
Page 418 SYNC You can enable and disable the following options as well: Menu Item Action and Description Mute Audio in When enabled, vehicle audio (such as radio or apps) is muted for the Privacy duration of the phone call even when the phone call is in privacy. Roaming When enabled, an alert displays that your phone is roaming when Warning...
Page 419 SYNC Menu Item Action and Description FM HD Radio Activation of this feature allows you to listen to HD radio broadcasts. AM HD Radio (Dependent on current radio source, If Avail- able) Radio Text This feature is available when FM Radio is your active media source. Activate this feature to have the system display radio text.
Page 420 SYNC Route Preferences Menu Item Second Level Messages, Actions and Descriptions Route Preferences Then select any of the following: Preferred Route Choose to have the system display your chosen route type. Shortest Fastest Always Use ___ Bypass route selection in destination programming. The system only Route calculates one route based on your preferred route setting.
Page 421 Note: All Mobile Apps may not be Mobile Apps compatible with the system. Note: Standard data rates will apply. Ford You can enable the control of compatible is not responsible for any additional charges mobile apps running on your Bluetooth or you may receive from your service provider, USB device on SYNC 3.
Page 422 Note: Ford is not responsible or liable for General any damages or loss of privacy relating to usage of an app, or dissemination of any...
Page 423 SYNC Menu Item Automatic System Updates When you activate this option, the system automatic- ally updates when you have an available Internet connection through a Wi-Fi network or mobile connection. About Information pertaining to the system and its software. Software Licenses Documentation of the software license for the system.
Page 424 SYNC Door Keypad Code enter the five-digit factory set code. You can find this code on the owner's wallet Select this button to add or erase a card in the glove box or from your personal door keypad code. To add or authorized dealer.
Page 425: Sync 3 Troubleshooting
Note: If the system is locked and you refer to the tables below. cannot remember the PIN, please contact To check your cell phone's compatibility, the Customer Relationship Center. visit the Ford website. United States: 1-800-392-3673 Canada: 1-800-565-3673 Flex (), enUSA, First Printing...
Page 426 SYNC Website Website www.syncmyride.ca owner.ford.com www.syncmaroute.ca Cell phone issues Issue Possible cause Possible solution There is back- The audio control ground noise settings on your cell Refer to your device's manual about audio during a phone phone may be affecting adjustments.
Page 427 SYNC Cell phone issues Issue Possible cause Possible solution You must switch on your cell phone and the automatic phonebook download feature on SYNC 3. This is a cell phone- Check your cell phone's compatibility. dependent feature. Try switching your cell phone off, resetting it or removing the battery, then try again.
Page 428 SYNC Cell phone issues Issue Possible cause Possible solution Replying to text messages using SYNC 3 is not supported by iPhone. Text messages from WhatsApp and Face- book Messenger are not supported. Your cell phone must support downloading This is a cell phone- text messages through Bluetooth to receive dependent feature.
Page 429 SYNC USB and Bluetooth Stereo issues Issue Possible cause Possible solution This is a device- Bluetooth audio Make sure you connect the device to SYNC dependent feature. does not 3 and that you have started the media The device is not stream.
Page 430 SYNC Wi-Fi Issues Issue Possible cause Possible solution Failed connection. Password error. Verify password. Weak signal. Check for a poor Wi-Fi signal. Multiple Access points Use a unique name for your within range with the same SSID, don’t use the default SSID.
Page 431 SYNC Wi-Fi Issues Issue Possible cause Possible solution SYNC 3 is not seen when SYNC 3 does not currently SYNC 3 currently does not searching for Wi-Fi networks provide a hotspot. provide a hotspot from your phone or other devices. Software download takes Poor signal strength, too far Check the signal quality...
Page 432 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. Closing and restarting apps may help SYNC 3 find the application if you cannot discover it inside the vehicle.
Page 433 SYNC AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tap the home button then swipe up on the app to close it. Tap the home button again, then select the app again to restart it.
Page 434 3 to find. If the app has a I can only see some of the can use to connect. If you "Ford SYNC" setting, disable AppLink apps running on my have more AppLink apps on that setting in the app's...
Page 435 SYNC Voice command issues Issue Possible cause Possible solution You may be using the Review the media voice commands at the wrong voice commands. beginning of the media section. Say the song or artist name exactly as it is displayed on your device. For example, say "Play Artist Prince"...
Page 436 SYNC Voice command issues Issue Possible cause Possible solution The SYNC 3 voice control system is having SYNC 3 applies the phonetic pronunciation trouble recog- rules of the selected language to the names You may be saying the nizing foreign stored on your media player or USB flash foreign names using the tracks, artists,...
Page 437 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may then resume using the SYNC 3 system. For additional assistance with SYNC 3 troubleshooting please call or visit the Ford Website. Ford Support...
Page 438: Accessories
Contact an authorized Ford dealer for the • Hood deflectors. manufacturer’s limited warranty details, • Graphics. and request a copy of the Ford Licensed • Side-window deflectors. Accessories product limited warranty from the accessory manufacturer. • Splash guards.
Page 439 • If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In...
Page 440: Ford Protect
If you bring your car into your dealer for Vehicle Limited Warranty coverage. When service, we’ll give you a loaner to use for you visit your Ford Dealer, Insist on Ford the day. Protect Extended Service Plans! Extended Rental Benefits...
Page 441 Ford Protect Extended This information is subject to change. For Service Plan specialists at 800-367-3377. more information; visit your local Ford of Ford Protect Extended Service Plan Canada dealer or www.ford.ca to find the P.O. Box 321067...
Page 442: Scheduled Maintenance
If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
Page 443 When the oil change message appears in Additives and Chemicals the information display, it is time for an oil This owner's manual and the Ford change. Make sure you perform the oil Workshop Manual list the recommended change within two weeks or 500 miles additives and chemicals for your vehicle.
Page 444 Scheduled Maintenance Check every month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months Battery connections. Clean if necessary. Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Page 445: Normal Scheduled Maintenance
Scheduled Maintenance Multi-Point inspection Accessory drive belt(s) Hazard warning system operation Battery performance Horn operation Engine air filter Radiator, cooler, heater and air conditioning hoses Exhaust system Suspension components for leaks or damage Exterior lamps operation Steering and linkage Tires (including spare) for wear and proper Fluid levels ;...
Page 446 Scheduled Maintenance When to expect the OIL CHANGE REQUIRED message Interval Vehicle use and example Normal Normal commuting with highway driving 7500-10000 miles No, or moderate, load or towing (12000-16000 km) Flat to moderately hilly roads No extended idling Severe Moderate to heavy load or towing 5000-7499 miles Mountainous or off-road conditions...
Page 447 Scheduled Maintenance At every oil change interval as indicated by the information display Inspect the tires, tire wear and measure the tread depth. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Page 448: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance perform extra maintenance as indicated. SPECIAL OPERATING If you operate your vehicle occasionally CONDITIONS SCHEDULED under any of these conditions, it is not MAINTENANCE necessary to perform the extra maintenance. For specific If you operate your vehicle primarily in any recommendations, see your dealership of the following conditions, you need to service advisor or technician.
Page 449 The PTU lubricant will be more before the completion of your vehicle's likely to require a fluid change if the vehicle useful life. Ford Motor Company, however, has extended periods of extreme or severe urges you to have all recommended duty cycle driving.
Page 450: Scheduled Maintenance Record
Scheduled Maintenance Hot climate oil change intervals: If the available API SM or SN oils are not Vehicles operating in the Middle East, available, then the oil change interval is North Africa, Sub-Saharan Africa or 3,000 mi (4,800 km). locations with similar climates using an Engine air filter and cabin air filter American Petroleum Institute (API) replacement: The life of the engine air...
Page 451 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 452 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 453 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 454 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 455 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 456 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 457 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 458 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 459 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Flex (), enUSA, First Printing...
Page 460: Appendices
COMPANY nor its suppliers shall be include software licensed or owned by liable for any damages arising out of Ford Motor Company and its affiliates errors in the speech recognition ("FORD MOTOR COMPANY"). Those process. It is your responsibility to...
Page 461 • Single EULA: The end user • Additional Software/Services: The documentation for the DEVICES and SOFTWARE may permit FORD MOTOR related systems and services may COMPANY, third party software and contain multiple EULAs, such as service suppliers, its affiliates and/or...
Page 462 DEVICES. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICES on media such as a ROM chip, subject to U.S.
Page 463 Should you have any questions concerning are driving. Pull over in a safe and legal this EULA, or if you desire to contact FORD manner before attempting to access a MOTOR COMPANY for any other reason,...
Page 464 Appendices substitute for your personal judgment. Your Responsibilities and Assumptions of Any route suggestions made by this Risk system should never replace any local • You agree to each of the following:(a) traffic regulations or your personal Any use of the SOFTWARE while judgment or knowledge of safe driving driving an automobile or other vehicle practices.
Page 465 "AS IS" AND “AS AVAILABLE”, WITH ALL COMPANY SHALL BE FOUND IN THE FAULTS AND WITHOUT WARRANTY OF WARRANTY INFORMATION INCLUDING ANY KIND, AND FORD MOTOR COMPANY WITH YOUR OWNER GUIDE. TO THE HEREBY DISCLAIMS ALL WARRANTIES EXTENT THAT THERE IS ANY CONFLICT...
Page 466 Consumer-Related Disputes will also litigate any dispute in small claims court apply. To commence arbitration, submit a in your county of residence or FORD Commercial Arbitration Rules Demand for MOTOR COMPANY’S principal place of Arbitration form to the AAA. You may...
Page 467 AAA’s and arbitrator’s fees and court (Section c) or in arbitration (Section expenses. If you reject FORD MOTOR d). The one-year period begins when the COMPANY’S last written settlement claim or dispute first could be filed. If such...
Page 468 Appendices 1. Safe and Lawful Use 2. Account Information You acknowledge that devoting attention You agree: (a) when registering the to the TeleNav Software may pose a risk TeleNav Software, to provide TeleNav with of injury or death to you and others in true, accurate, current, and complete situations that otherwise require your information about yourself, and (b) to...
Page 469 Appendices distribute, sublicense or otherwise is dependent on the accuracy of transfer the TeleNav Software to navigation, as the maps or functionality others, except as part of your of the TeleNav Software are not permanent transfer of the TeleNav intended to support such high risk Software;...
Page 470 Appendices REASON WHATSOEVER (INCLUDING, to the exclusive jurisdiction of the WITHOUT LIMITATION, ALL DAMAGES courts of the County of Santa Clara, REFERENCED HEREIN AND ALL California. The United Nations DIRECT OR GENERAL DAMAGES IN Convention on Contracts for the CONTRACT, TORT (INCLUDING International Sale of Goods shall not NEGLIGENCE) OR OTHERWISE), THE apply.
Page 471 Appendices conferred by implication, statute, inducement, estoppel or otherwise, and The headings in this Agreement are for TeleNav and its suppliers and licensors convenience of reference only, will not be hereby reserve all of their respective rights deemed to be a part of this Agreement, other than the licenses explicitly granted and will not be referred to in connection in this Agreement.
Page 472 Appendices HERE holds a non-exclusive license from Restrictions. Except where you have been the United States Postal Service® to specifically licensed to do so by Telenav, publish and sell ZIP+4® information. and without limiting the preceding paragraph, you may not use this Data (a) ©United States Postal Service®...
Page 473 Appendices PARTICULAR PURPOSE OR export laws, rules or regulations prohibit NON-INFRINGEMENT. Some States, HERE from complying with any of its Territories and Countries do not allow obligations hereunder to deliver or certain warranty exclusions, so to that distribute Data, such failure shall be extent the above exclusion may not apply excused and shall not constitute a breach to you.
Page 474 Appendices B. Canada Data. The following provi- NOTICE OF USE sions apply to the Data for Canada, CONTRACTOR (MANUFACTURER/ which may include or reflect data from SUPPLIER) NAME: HERE third party licensors (“Third Party Data”), including Her Majesty the Queen CONTRACTOR (MANUFACTURER/ in Right of Canada (“Her Majesty”), SUPPLIER) ADDRESS: c/o Nokia, 425...
Page 475 Appendices 2. Copyright Notice: In connection with either express or implied, arising by each copy of all or any portion of the law or otherwise, including but not Data for the Territory of Canada, Client limited to, effectiveness, complete- shall affix in a conspicuous manner the ness, accuracy or fitness for a following copyright notice on at least particular purpose.
Page 476 Appendices A. Third Party Notices. Any and all copies II. Mexico. The following provision applies of the Data and/or packaging relating to the Data for Mexico, which includes thereto shall include the respective Third certain data from the Instituto Nacional Party Notices set forth below and used de Estadística y Geografía (“INEGI”): as described below corresponding to...
Page 477 Appendices is conditioned on Client’s obtaining prior V. Europe Territory written consent from Kartografie a.s.; (c) such license for selling or distributing A. Use of Certain Traffic Codes in Europe with respect to Data for the Territory of Switzerland is conditioned on Client’s 1.
Page 478 Appendices Austria “© Bundesamt für Eich- Spain “Información geográfica und Vermessungswesen” propiedad del CNIG” Croatia Sweden “Based upon electronic Cyprus, data © National Land Estonia, Survey Sweden.” Latvia, Switzerland “Topografische Lithuania, Grundlage: © Bundesamt Moldova, für Landestopographie. Poland, Slovenia E. Respective Country Distribution. Client and/or acknowledges that HERE has not Ukraine...
Page 479 Appendices with or in communication with any Product incorporates data which is © positioning devices or any mobile or 20XX Telstra Corporation Limited, GM wireless-connected electronic or computer Holden Limited, Intelematics Australia devices, including without limitation Pty Ltd and Continental Pty Ltd. cellular phones, palmtop and handheld B.
Page 480 Appendices No Other Warranty: Export Control EXCEPT FOR THE LMITED WARRANTY You agree not to export to anywhere any SET FORTH ABOVE AND TO THE EXTENT part of the Data provided to you or any PERMITTED BY APPLICABLE LAW, NAV2 direct product thereof except in AND ITS LICENSORS (INCLUDING THEIR compliance with, and with all licenses and...
Page 481 Appendices 2000-2007 Gracenote. Gracenote or any Gracenote Data (except in a Tag Software, copyright © 2000-2007 associated with a music file) to any third Gracenote. This product and service may party. YOU AGREE NOT TO USE OR practice one or more of the following U.S. EXPLOIT GRACENOTE CONTENT, Patents 5,987,525;...
Page 482 Appendices GRACENOTE SERVERS OR GRACENOTE (1) This device may not cause harmful CONTENT. GRACENOTE COLLECTIVELY interference, and AND SEPARATELY RESERVE THE RIGHT (2) this device must accept any TO DELETE DATA AND/OR CONTENT interference received, including FROM THE COMPANIES' RESPECTIVE interference that may cause undesired SERVERS OR, IN THE CASE OF operation.
Page 483 Appendices We will use reasonable endeavours to provide the SUNA Traffic Channel 24 hours Website a day, 365 days a year. The SUNA Traffic www.sunatraffic.com.au/termsandcon- Channel may occasionally be unavailable ditions/ for technical reasons or for planned maintenance. We will try to perform maintenance at times when congestion is 2.
Page 484 Appendices WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 485 Flex (), enUSA, First Printing...
Page 486 Index Alarm See: Anti-Theft Alarm.........74 All-Wheel Drive..........168 Ambient Lighting..........87 See: Climate Control..........116 Anti-Theft Alarm..........74 About This Manual...........7 Arming the Alarm..........74 Disarming the Alarm...........74 See: Brakes............175 Appendices............457 ABS driving hints Apps..............407 See: Hints on Driving With Anti-Lock ..................407 Brakes..............175 SiriusXM Traffic and Travel Link....409 Accessories............435 At a Glance............16 Exterior Style............435...
Page 487 Index Checking the Transmission Fluid Center Console..........147 Level..............254 Console Refrigerator and Freezer....147 Autowipers............79 Second Row Center Console......147 Auxiliary Power Points........145 Changing a Bulb..........260 110 Volt AC Power Point........145 Brake and Rear Lamps, Rear Direction 12 Volt DC Power Point........145 Indicator and Reversing Lamp....262 Locations...............145 Front Direction Indicator and Front Parking Lamp..............261...
Page 488 Index Cleaning the Wheels........270 Driving Through Water........218 Cleaning the Windows and Wiper Blades............268 See: Daytime Running Lamps......85 Clearing All MyKeys........59 Climate.............391 Climate Control..........116 Climate Controlled Seats......139 Economical Driving........217 Emission Control System......161 Cooled Seats............139 Heated Seats............139 On-Board Diagnostics (OBD-II)....162 Collision Warning System......200 Readiness for Inspection and Maintenance PRINCIPLE OF OPERATION......200 (I/M) Testing............162...
Page 489 Headlamp Exit Delay........84 Headlamp Removal Ford Protect Extended Service Plan (CANADA ONLY)..........438 See: Removing a Headlamp......260 Head Restraints..........125 Ford Protect Extended Service Plans (U.S. Only)..............437 Adjusting the Head Restraint......126 Front Fog Lamps..........85 Tilting Head Restraints ........127 Front Passenger Sensing System....46 Heated Seats..........138...
Page 490 Index Second Row Heated Seats......138 Tire Pressure Monitoring System....115 Heated Steering Wheel........77 Towing..............115 Heated Windows and Mirrors....123 Traction Control...........115 Heated Exterior Mirror........124 Transmission............115 Installing Child Restraints......19 Heated Rear Window........123 Heating Child Seats...............19 See: Climate Control..........116 Using Lap and Shoulder Belts......20 Hints on Controlling the Interior Using Lower Anchors and Tethers for Climate............120...
Page 491 Index Load Limit............203 Message Center Special Loading Instructions for Owners of See: Information Displays.........99 Mirrors Pick-up Trucks and Utility-type Vehicles............208 See: Heated Windows and Mirrors....123 Vehicle Loading - with and without a See: Windows and Mirrors.......88 Mobile Communications Equipment..13 Trailer..............203 Locking and Unlocking.........63 Moonroof............91 Activating Intelligent Access......64...
Page 492 Index Parking Brake..........176 Rear View Camera Passive Anti-Theft System......73 See: Rear View Camera........185 Rear Window Wiper and Washers..80 SecuriLock®............73 PATS Rear Camera Washer...........81 See: Passive Anti-Theft System.....73 Rear Window Washer..........81 Pedals..............78 Rear Window Wiper..........80 Perchlorate............11 Recommended Towing Weights....210 Personal Safety System ......43 Refueling............157 How Does the Personal Safety System System Warnings..........159...
Page 493 Index Running Out of Fuel........156 Special Operating Conditions Scheduled Maintenance..........445 Adding Fuel From a Portable Fuel Container............157 Exceptions............446 Speed Control Filling a Portable Fuel Container....157 See: Cruise Control..........188 Stability Control..........178 Principle of Operation........178 Safety Canopy ..........49 Starter Switch Safety Precautions........155 See: Ignition Switch...........149 Scheduled Maintenance Record....447 Starting a Gasoline Engine.......150...
Page 494 Index Universal Garage Door Opener....140 HomeLink Wireless Control System...140 USB Port............320 Tailgate Using Adaptive Cruise Control....189 See: Manual Liftgate..........66 Automatic Cancellation........192 See: Power Liftgate..........67 Blocked Sensor...........193 Technical Specifications Canceling the Set Speed........191 See: Capacities and Specifications....299 Changing the Set Speed........192 The Better Business Bureau (BBB) Auto Detection Issues..........193 Line Program (U.S.
Page 495 Index Making a Call............329 Ventilation Pairing a Cell Phone for the First See: Climate Control..........116 Time..............326 Pairing Subsequent Cell Phones....327 See: Vehicle Identification Number....302 Voice Control............77 Phone Options during an Active Call..329 Phone Voice Commands.........327 Receiving Calls............329 System Settings..........336 Warning Lamps and Indicators....94 Text Messaging...........332 Using Traction Control.........177 Adaptive Cruise Control........94...
Page 496 Index Windshield Wipers.........79 Speed Dependent Wipers.........79 Wiper Blades See: Checking the Wiper Blades....258 Wipers and Washers........79 Flex (), enUSA, First Printing...

Ford flex 2017 Owner's Manual

Introduction

Environment

At a Glance

Child Safety

Seatbelts

Personal Safety System?

Supplementary Restraints System

Keys and Remote Controls

Mykey

Doors and Locks

Security

Steering Wheel

Pedals

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Climate Control

Seats

Universal Garage Door

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Fuel and Refueling

Transmission

All-Wheel Drive

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Audio System

Sync

Sync™ 3

Accessories

Ford Protect

Scheduled Maintenance

Appendices

Quick Links

Troubleshooting

Related Manuals for Ford flex 2017

Summary of Contents for Ford flex 2017