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● If you received your device in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the device on for the first time, you may see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your device in the mail and you are activating a new device for an
existing number on your account (you're swapping devices), you can activate on your
computer online or directly on your device.
Activate on your computer:
•
Go to
device
Activate on your device:
•
Turn on your new device. (Make sure the old one is turned off.) Your device will
automatically attempt Hands-Free Activation.
•
Touch Activate to override auto-activation and start the manual activation wizard.
•
Follow the on-screen prompts to complete the activation process.
● To confirm activation, launch the browser to access an internet address. If your device is
still not activated or you do not have access to the Internet, contact Sprint Customer
Service at 1-888-211-4727 for assistance.
Do not press the Power key while the device is being activated. Pressing the Power key
Tip:
cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
Once your device has been turned on and activated, you will see a Welcome message. You can
then complete the Setup application.
1. Touch the android icon to get started if necessary. To skip any section, touch Next or
Skip.
2. Set up your Google options. Follow the instructions to complete each step.
View a tutorial: Touch Begin to see a brief tutorial on getting started.
Set up your Google Account: Complete the steps to create or sign in to your
Google account.
Get Started
sprint.com/activate
and complete the online instructions to activate your
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